Endorsed by Which?

Finesse Windows Limited

4.9

378 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

DECEMBER 2025
AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
378 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Happy with our doors
Customer Service
Quality
Value
Finesse fitted new front and back doors. We chose them as they gave us most confidence that we would get a high quality product and service, and we weren't disappointed. All staff, from sales and measuring to fitting and reception were courteous and professional. The fitter cleaned up carefully when finished. A slight problem with the fit of the front door, noticed later, was fixed promptly. Overall we're a happy customer.
Customer in Worcestershire Posted on 23/01/2019 , work completed 11/01/2019
The trader replied (on 15/02/2019)
Thank you for giving us the opportunity to work on your home - we really appreciate it
First time user and so pleased with the result. Will have them in future for other windows and doors.
Customer Service
Quality
Value
From the first call I made to make the enquiry and arrange for someone to call and give me a quote (Ray), the surveyor coming to make the final appraisal and then the fitting team, everyone was absolutely professional and gave an air of expertise, never keeping me waiting. I was only having one window replaced but was treated as a valued customer. The fitting team, three people led by Michael, far exceeded what I was expecting by the work they produced. There was no mess, everything moved out of the way and the carpet was covered. The old window removed and the surround cleared and tidied before the new one fitted. The result it excellent, I couldn't have wished for more. I have no hesitation in recommending them and using them again for my other windows and doors.
Customer in West Midlands Posted on 15/04/2019 , work completed 11/04/2019
The trader replied (on 18/04/2019)
Thank you for this wonderful review which typifies everything we aim to achieve on every contract we undertake.
Excellent Service
Customer Service
Quality
Value
All our double glazing and soffits have been replaced by Finesse, we choose this company, you request a quote and there is no pressure to carry out the work until you are ready, fitting was done within three weeks of order being placed. The product is of high quality and the service is excellent. Highly recommend this company.
Customer in West Midlands Posted on 16/04/2019 , work completed 05/04/2019
The trader replied (on 29/04/2019)
Thank you for your wonderful review. All of our team understands that we are there primarily to listen to your requirements and then to design a solution to suit you and your home. Our aim is purely to advise and to leave you with a quoation for your consideration. We are delighted to hear that you appreciate our 'no pressure' approach - it's one of our most important guiding principles.
Brilliant as always
Customer Service
Quality
Value
We have used Finesse before. The quality is always good. The workers done an excellent job on our front porch. It was started and finished when they said it would be. Happy customers.
Anita, West Midlands Posted on 08/04/2019 , work completed 08/04/2019
The trader replied (on 01/05/2019)
Hi Anita, thank you for your much-valued repeat business. It's because of great, loyal customers like yourself that we've been so successful for so many decades and we very much appreciate your continued faith in our business. Thanks again and we do hope to be of service for many more decades to come!
A professional company.
Customer Service
Quality
Value
All as promised. Work was to a very high standard and the company was a pleasure to deal with.
Stuart, Worcestershire Posted on 01/04/2019 , work completed 01/04/2019
The trader replied (on 03/05/2019)
Hi Stuart, thank-you for being such a pleasure to work for! We hope to be of service again in the future.
Patio Doors
Customer Service
Quality
Value
We had to replace unsatisfactory bi-fold patio doors. Finesse were very good, it took half a day. The fitters were excellent and cleared up everything. There is now a much better outlook onto our garden.
Customer in West Midlands Posted on 17/07/2019 , work completed 02/07/2019
The trader replied (on 18/07/2019)
We are delighted to have been of service - thank you for your much appreciated business. Enjoy your beautiful new view!
Great work and attention to details
Customer Service
Quality
Value
Finesse Windows carried out a recent work at my property regarding changing a door. The end to end experience has been seamless and I was extremely pleased by the overall work. Great attention to details from Dean who came for the quote and Vishal who carried out the work in a really meticulous and tidy way. I would definitely recommend them. Thank you again
Customer in West Midlands Posted on 17/12/2019 , work completed 04/12/2019
The trader replied (on 19/12/2019)
Hello and thank you for your review. It's been a real pleasure to work for you and we would love to be of assistance again in the future for your next project. Thank you for taking the time to let us know about your experience.
Cannot fault the quality of work.
Customer Service
Quality
Value
Just had all my windows replaced. French doors fitted, radiator repositioned. Cannot fault the workmanship of all the traders involved, all arranged by Finesse. Builders, plumbers, plastering and of course Bill and Darren who fitted my windows to a very high standard of workmanship. All the workmen were polite and friendly. The price I felt was very fair to. A very professional company which I wouldn't hesitate to recommend.
Customer in Posted on 19/03/2021 , work completed 17/03/2021
The trader replied (on 23/03/2021)
Hello and thank you for your review. We really appreciate your kind words which we will be sure to pass on to the team. Thank you again for givin us the opportunity to carry out work on your home. Take care.
My review
Customer Service
Quality
Value
Very satisfied with the work.
Posted on 29/01/2020 , work completed 29/01/2020
The trader replied (on 04/02/2020)
Thank you for your review. We are delighted to have been of service.
Excellent Quality and Service
Customer Service
Quality
Value
I had 3 windows replaced, including a floor to ceiling lounge window with door, using Finesse as they are Which? recommended. The consultation process was thorough and very Covid-safe. The installation was on time and professional, also Covid-safe. The window quality is excellent, as is security, there was no damage to decor and the installers cleaned up fantastically. They also removed a blind and refitted it for me. I particularly valued the helpful service as I am over 70 and some tasks are difficult for me. I would certainly use them again and recommend them to others without hesitation.
Customer in West Midlands Posted on 24/09/2020 , work completed 16/09/2020
The trader replied (on 01/10/2020)
Hello and thank you for your kind words. We will make sure we pass your message on to the installers who will be delighted to know how happy you are with our work. The Covid procedures we have in place throughout the process are essential for everybody's well being and it's extremely satisfying for us to know that despite the challenges this virus is providing us all we are able to carry on our work to the highest standard whilst ensuring everybody's safety.
Good quality workmanship and high quality product
Customer Service
Quality
Value
Been a pleasure to deal with, responsive and helpful when dealing with office. Fitters neat and tidy
Customer in West Midlands Posted on 13/03/2022 , work completed 07/03/2022
The trader replied (on 15/03/2022)
Thank you for taking the time to leave your kind review. We do try to make the whole process as simple and straightforward for you as possible. It's been a pleasure working for you. Thanks again.
French Doors
Customer Service
Quality
Value
An excellent experience throughout from the initial contact with the company to the completed project. The sales team were not pushy and gave me an excellent quote. I was kept up to date throughout the process from Finesse on the installation date. The installation team worked well and respected my property. They were able to remove the lower wall without creating a lot of mess and installed the door with great expertise. The plastering work was outstanding with the highest of quality finishing I have seen from any plaster works. Overall, I am very happy with the finished product and would not hesitate to use the company again.
Customer in West Midlands Posted on 09/11/2022 , work completed 07/11/2022
The trader replied (on 31/01/2023)
Thank you for your very kind words. We approach each project in a consultative manner & we reject all forms of pressure selling and therefore we are very pleased that you have benefitted from our ethos in this respect. Communication is key as you have stated which is why the team work so hard to keep all our valued clients informed throughout their journey with us. And of course all of this is wasted if the finishing touch is lacking so we will be delighted to pass on your very kind words to our plastering team who will be thrilled. Thanks again for your much valued business.
Amazing service from start to finish
Customer Service
Quality
Value
We have been trying to find supply and fit of a new composite back door for months. Had 3 quotes and all fell through as certain stages. Was recommended Finesse Windows and what a breath of fresh air to deal with. From the initial quote, right up to the after service, everything went perfectly. Regular calls to let us know where we were in the process, booked in for fitting and arrived on time, great installation and even had a visit after the install to drop off cleaning products and a bottle of wine. If all companies worked to this ethos the world would be a much happier place, Bravo Finesse.
Customer in West Midlands Posted on 04/04/2023 , work completed 28/03/2023
The trader replied (on 05/04/2023)
Hello and thank you for your wonderful review. "If all companies worked to this ethos the World would be a much happier place" - this is exactly what we strive for and we are so pleased that you have had such a great experience with our company. It really does mean the world to us to receive such great feedback so thanks again for taking the time to share.
Excellent & professional service
Customer Service
Quality
Value
Have used Finesse before so knew what to expect - very professional fitting team, top quality products and a company you can rely on. Would not hesitate to recommend them for windows, doors and patio doors. Work carried out on time and all old windows and door removed, place left clean and tidy.
Customer in Worcestershire Posted on 06/01/2023 , work completed 21/12/2022
The trader replied (on 09/01/2023)
Thank you for your very kind words and for your valued repeat business. We would love to help you again in the future so please stay in touch.
Finesse doors and windows.
Finesse doors and windows provide first-class service and products. From my first phone call which was to arrange for front doors to be supplied and fitted to adjusting hinges and any other problems the company has provided brilliant service even on a Sunday. Would recommend this company to even the most difficult people. Will not hesitate to use in future if required. James Chatterton.
Customer in Worcestershire Posted on 04/07/2023 (Reviewer did not use service)
The trader replied (on 05/07/2023)
Thank you, it was a pleasure to speak with you on Sunday, we really appreciate you taking the time to leave a review. We are happy to help, your 10 year guarantee is genuinely a decade of care which we are very pleased to be able to offer. We look forward to being of service in the future.
Outstanding
Customer Service
Quality
Value
We have had the windows patio doors and porch fitted for our house and from the initial enquiry call to the completion of the work the communication and the service was exceptional. Cameron & Dillon who were the fitters were absolutely amazing, they were professional, extremely thorough in all the finer details, nothing was rushed and everything was completed to an exceptionally high standard. The finish of the work is like they were working on their own home which is very rare with renovation workmen. We seriously cannot praise them enough, really lovely friendly lads. The quality of the windows and patio doors from finesse is absolutely brilliant and through fitting we have had many compliments from neighbours on how amazing the completion of the work is. We had a few minor issues which were resolved immediately without any fuss. Finesse sent quality people to visit whilst work was been carried out and not at one point was anything picked out as not good enough. The staff at the office were informative through whole process from start to finish. Absolutely outstanding and extremely happy with everything they have done Would 100% recommend finesse. We are looking to get a conservatory next and without a doubt will not go anywhere else for this to be completed. Thank you everyone at finesse for a fabulous service and brilliant fitting of windows for our home .
Customer in West Midlands Posted on 15/05/2023 , work completed 15/05/2023
The trader replied (on 16/05/2023)
Thank you for this wonderful review and for taking the time to share your experience in such detail. Our team are really pleased to have been of service. We would love to take care of your conservatory project when the time is right for you so please don't hesitate to get in touch. Thanks again for your very valued business.
Fantastic customer service from beginning to end of process
Customer Service
Quality
Value
We had a new sliding patio door fitted. Everything was carried out to the agreed schedule and budget. Initially a chap named Mo visited us to measure up, explain the process and then sent us the quote. Following this, we had telephone calls from Lindsey and Jennie; client relationship coordinators, who explained the next steps. All three were very efficient and helpful. Then a surveyor visited us to check all was OK. On the day of fitting Dave and Mike were assigned to us; everything was done to a very high standard, and the site was left clean and tidy upon completion. Following this we received a telephone call to check we were happy with everything; which we were. I must say that in these days of encountering shoddy customer service from so many enterprises, often 'done' be a robot, that it was extremely refreshing and satisfying to receive such wonderful genuinely caring personal service from Finesse! We will definitely use them again in future.
Customer in West Midlands Posted on 23/09/2023 , work completed 21/09/2023
The trader replied (on 29/09/2023)
We are very proud of our client relationship team, we believe that communication is key and the team exist to keep you informed at every stage so we are really pleased to hear that you have found this particular part of our service helpful. We agree in an age of 'robots' actually speaking to people makes our job so much more enjoyable too! Thank you for trust and it has been a pleasure to be part of your project.
Finesse Conservatives Are Of A Very High Quality
Customer Service
Quality
Value
I am delighted with my Finesse conservatory it is of a very high standard and the workmen were always very helpful. They worked hard and always left everything clean and tidy at the end of the day. I look forward to enjoying using my conservatory for many years to come.
Customer in West Midlands Posted on 25/04/2024 , work completed 18/03/2024
The trader replied (on 03/06/2024)
It has been our pleasure to be involved in your project and we wish you many happy times in your beautiful new room. Thank you for your very valued business.
Great service, good company to deal with
Customer Service
Quality
Value
We have been able to have a new front door for our hall, which is a registered charity, at cost price and with free fitting. Finesse have been very helpful and the work was done on time, to a very high standard.
Customer in Worcestershire Posted on 13/03/2024 , work completed 11/03/2024
The trader replied (on 04/04/2024)
It was our pleasure to help, your work in the community is so important and we are pleased to have been able to make a small difference. Thank you also for your very loyal custom, wishing your centre all the very best for the future.
Excellent Team
Customer Service
Quality
Value
We had just had our windows and porch replaced by Finesse Windows. We are very happy with everything, from the time Russell spent with us at the showroom explaining the options and helping us to make the right decision for our needs, Dominic being ever so helpful in sorting out and amending the contract for us, Ian coming over to do the final survey and giving us very useful advice, to Nick and Steve coming to fit the windows with such meticulous attention to details and being so courteous throughout, and also Jenny answering all my questions whenever I called. After sales support by Lindsey with providing details about warranty etc and a named person to contact in case of post installation support is also excellent. A very impressive team! I have no reservation recommending Finesse Windows.
Customer in West Midlands Posted on 21/10/2024 , work completed 16/10/2024
The trader replied (on 30/12/2024)
A very impressive team! Thank you so much for taking the time to review our service. We believe that we have the very best team across every section of the services we offer. Thank you for trusting us with your order and we look forward to being of service in the future.
Quality product and excellent fitting service
Customer Service
Quality
Value
We chose Finesse Windows to replace 3 bay windows, 7 casement windows, sliding patio doors and our front door following our on-line research and the very positive reviews of the quality of their product and highly recommended fitting service. We were not disappointed. We found the sales advice focused, helpful and concise with the opportunity to have 'hands on' experience of windows, doors and door furniture at the local showroom. The after sales support kept us in touch with progress towards installation which commenced within the predicted timescale. The fitted product appears to be of a high standard and has completely met our expectations. We were particularly impressed with the quality of workmanship of our fitting team Jez and Jaydon, which was second to none from start to finish; they were experienced, skilled, hard working, scrupulous about minimising disruption and a pleasure to have in our home. We have no hesitation in recommending Finesse Windows.
Customer in West Midlands Posted on 08/10/2024 , work completed 26/09/2024
The trader replied (on 10/10/2024)
Thank you so much for your wonderful review, we are very proud of our fitting teams. They are highly skilled and passionate about what they do. We are so happy to have been of service and we thank you for your very valued custom.
Replacement windows by a very good company who did a great job from start to finish at a competitive price.
Customer Service
Quality
Value
Finesse Windows were great from start to finish. The very knowledgeable salesperson took us through all the options. We actually had maybe 5 options priced for the whole house, front only, back in different styles and with/without bifold doors, and also a new front door. All quotes were emailed in writing with dimensions and details. In the end, we took advantage of the "bulk" discount by buying all windows and doors at the same time. The surveyor was excellent using a ladder to measure each window from the outside. The value of this was reflected in the perfect fit of the windows. We asked for the earliest installation date possible (we were doing a house referb) and we achieved an very quick manufacture and installation date. The guys fitting the windows were great and there were a few visits by senior supervisors to ensure all was progressing well. The install and after-sales people have been great (extra set ok keys etc, and snagging team). Very impressed and I would say I am very demanding. All sounds too good to be true, but actually, there are some businesses around who really do deliver - Finesse are one of them. Well done them!
Customer in West Midlands Posted on 27/11/2024 , work completed 13/11/2024
The trader replied (on 30/12/2024)
Thank you for this wonderful review! The team will be absolutely thrilled to read it as we work hard to deliver the very best every day. We are so happy to have been of service and honoured to be part of your project. Thank you for trusting us and we look forward to working with you again in the future.
Very good Workers Steve and Nick for Finesse Windows.
Customer Service
Quality
Value
Steve and Nick worked very hard, everything was done neatly and they cleared away all the rubbish as they went and left nothing messy when they finished the job
Customer in West Midlands Posted on 03/02/2025 , work completed 30/01/2025
The trader replied (on 19/02/2025)
That's great to hear, thank you for letting us know. We believe its so important to look after your home as if it were our own!
Great job
Customer Service
Quality
Value
From start to finish, the whole process was efficient and extremely professional. The fitters were friendly and very experienced, and explained everything that they were doing. I had all my windows and 1 patio door replaced with no issue whatsoever in 3 days. They even sorted out a couple of other minor issues, with no qualms whatsoever. Excellent service, and I can fully recommend Finesse. Thank you.
Customer in West Midlands Posted on 08/07/2025 , work completed 27/06/2025
The trader replied (on 09/07/2025)
Thank you so much for your kind words and wonderful feedback. We're delighted to hear that you found the process efficient and professional from start to finish. It's great to know our fitting team made you feel comfortable and well-informed throughout, and that the installation went smoothly. We're especially pleased we could help with those extra little bits too — it's all part of the service! Your recommendation means a lot to us. Thank you again for choosing Finesse.
Great service and great windows
Customer Service
Quality
Value
We recently had 10 windows and a French window for Finesse, and are very pleased with the service and quality of the windows. Throughout the process from ordering to installation we were kept informed, and our requests were accommodated. Chris and Chad worked very hard, especially as our old windows weren’t easy to remove. One of the reasons we chose Finesse was the upgraded Shield glass, and this has had made the noise from outside much quieter.
Customer in Staffordshire Posted on 19/07/2025 , work completed 11/07/2025
The trader replied (on 30/07/2025)
Thank you so much for your kind review. We’re thrilled to hear that you’re pleased with both the service and the quality of your new windows and French door. It's great to know that communication throughout the process met your expectations and that our team was able to accommodate your requests. Chris and Chad will be delighted to hear their hard work hasn’t gone unnoticed, especially with those tricky old windows! We’re also really pleased that the upgraded Shield glass is already making a difference in reducing outside noise. Thank you again for choosing Finesse!
Another brilliant job
Customer Service
Quality
Value
Another brilliant job from Finesse. This is our second time using Finesse - this time for new bifold doors at the back of the house. From Bob's initial visit to installation, we couldn't be happier with the service that has been provided. Here's why: - Excellent, personable support from Bob at the beginning - Brilliant communication from the team in the build-up to the installation - always happy to answer questions/flex visits where needed - really professional, friendly. experienced fitting team... huge thank you to Chris and Chad who didn't give up with our wonky dimensions on the hottest day of the year!!! We are just so pleased with the doors and 100% recommend this company. Peace of mind throughout and a brilliant product at the end. Thank you so much
Customer in West Midlands Posted on 01/07/2025 , work completed 30/06/2025
The trader replied (on 09/07/2025)
Thank you for taking the time to share such a thoughtful review, it truly means a lot to us! We're so pleased to have welcomed you back for your bifold doors, and it's wonderful to hear that the whole experience, from Bob’s initial visit through to installation, met your expectations. We’ll be sure to pass on your thanks to Chris and Chad, working through tricky dimensions on such a hot day is no small feat, and they’ll be thrilled to know their efforts made a difference. Your continued trust and recommendation mean the world to us. Enjoy your beautiful new doors, and thank you again for choosing Finesse!
Excellent Service
Customer Service
Quality
Value
We have had 2 new kitchen windows and a new door replaced by Finesse Windows. From start to finish the service was excellent. The designer Mo on his visit was never pushy and so polite. We were well informed and the whole team worked hard and did a great job, very neat and tidy and professional. Highly recommended and will definitely be using again on our next project.
Customer in West Midlands Posted on 27/07/2025 , work completed 15/07/2025
The trader replied (on 30/07/2025)
Thank you for your wonderful feedback! We're so pleased to hear you’re happy with your new kitchen windows and door, and that the whole experience with Finesse was a positive one. Mo will be especially pleased to know his approach was appreciated, we pride ourselves on a no-pressure, respectful service. It's great to hear the whole team delivered a neat, professional job, and we’re delighted to have earned your recommendation. We look forward to working with you again on your next project!
Roofline replacement
Customer Service
Quality
Value
This is the second occasion we have used Finesse because they are a Trusted Trader. On both occasions, the quality of the product has been of the highest order, as has the fitment. Work carried out to budget with the highest level of attention to detail. Communication with the pre-installation team is first-rate.
Customer in Posted on 30/07/2025 , work completed 25/07/2025
The trader replied (on 01/08/2025)
Thank you so much for your continued trust in Finesse as it means a great deal to us. We're delighted to hear that both your experiences have lived up to expectations, with top-quality products, expert installation, and excellent communication throughout. Attention to detail is something we take great pride in, so it's wonderful to see that reflected in your feedback. Thank you again for choosing us as your Trusted Trader!
All changed now our doors and windows.
Customer Service
Quality
Value
Finesse have replaced all the exterior doors and windows in our home and we are very pleased with the result. At all times the team at Finesse are happy to answer questions and always provide a good and helpful service. The window fitters worked hard and well together and tidied up after each step of the process. Many thanks for our new windows.
Customer in West Midlands Posted on 20/03/2025 , work completed 13/03/2025
The trader replied (on 24/03/2025)
Thank you for taking the time to write a review! It has been our pleasure to have been of service and we are very pleased to hear that everywhere was kept neat and tidy, its so important. Thank you for your very valued business.
New front door
Customer Service
Quality
Value
Finesse were very professional carrying out my request for a new front door. I had previously used them to renew all my windows and to fit a patio door glazed panel that could accommodate a cat flap. I had to have the front door renewed quickly, for security and medical reasons, and Finesse were excellent, delivering the finished product in half the normal timescale. They gave me confidence that what I wanted could be achieved (changing the way the door opened to create more room) and would look attractive despite my financial constraints. The new door looks lovely and gives me peace of mind as to the security of the house and the longevity of the door function and its materials.
Customer in West Midlands Posted on 06/06/2025 , work completed 02/06/2025
The trader replied (on 16/06/2025)
Thank you for your lovely review and for choosing Finesse again. We’re so pleased we could meet your needs quickly and deliver a secure, attractive front door that works for your space and budget. It means a lot that you’ve trusted us with your windows, patio door, and now your front door. We're always here if you need us in the future.
Windows
Customer Service
Quality
Value
Just want to say I am very pleased with the work done by Finesse. The two workers who did it were very friendly and professional, and went that extra bit to make sure everything was done correctly Thank you so much, Jordan and Daniel, for all that you did
Customer in West Midlands Posted on 19/08/2025 , work completed 14/08/2025
The trader replied (on 05/09/2025)
Thank you for your kind words and for sharing your experience. We’re so pleased to hear that you’re happy with the work carried out. Jordan and Daniel will be delighted to know their professionalism and extra effort made such a difference. We truly appreciate your feedback and look forward to helping you again in the future.
Finesse Windows has delivered once more !
This was a return visit from Finesse Windows. This time it was replacing five windows and a patio door. As previously, it was a smooth operation from start to finish, carried out by excellent staff, from office ( Jennie, Lindsey ), designer ( Bob ), to installers ( Steve and Nick )and after sale ( Macie ). I cannot praise enough the standard and professionalism of the employees nor the quality of the products. I would recommend highly, and have recommended this company without hesitation.
Customer in West Midlands Posted on 27/08/2025 (Reviewer did not use service)
The trader replied (on 05/09/2025)
Thank you so much for your continued trust in Finesse Windows and for sharing such wonderful feedback. We’re delighted to hear that your return experience was just as smooth and positive as the first. It’s fantastic to know that every stage of the process from design to installation and aftercare, met your expectations. We’ll be sure to share your kind words with the team, who will all be thrilled to know their efforts are so appreciated. Your recommendation means a great deal to us, and we’re grateful for your ongoing support. We look forward to helping you again in the future.
New Doors fitted by Finesse
Customer Service
Quality
Value
I had two new doors fitted by Finesse and I am very pleased with the quality. All of the work was carried out in a timely manner and all of the staff were very helpful.
Customer in West Midlands Posted on 11/12/2025 , work completed 01/12/2025
What a very good experience, our bay patio door and window look a treat.
Customer Service
Quality
Value
They came on the day agreed, nice and early so that they finished the same day. They put down dust sheets and worked solidly through showers of rain and wind. They were very pleasant indeed and told us what they were doing all the way through. They cleared everything away and cleaned the windows. The door and opening window are working perfectly. My husband and I are really pleased with how it turned out, no worrying moments at all.
Customer in West Midlands Posted on 25/09/2025 , work completed 17/09/2025
The trader replied (on 10/10/2025)
Thank you so much for your kind words. We’re delighted to hear that everything went smoothly on installation day and that you’re so pleased with your new door and window. Our fitting team will be thrilled to know their hard work and care were appreciated, especially working through the rain! We’re glad the process felt worry-free from start to finish and really appreciate you taking the time to share your experience.