Finesse Windows Limited

This is the second occasion we have used Finesse because they are a Trusted Trader. On both occasions, the quality of the product has been of the highest order, as has the fitment. Work carried out to budget with the highest level of attention to detail. Communication with the pre-installation team is first-rate.

We have had 2 new kitchen windows and a new door replaced by Finesse Windows. From start to finish the service was excellent. The designer Mo on his visit was never pushy and so polite. We were well informed and the whole team worked hard and did a great job, very neat and tidy and professional. Highly recommended and will definitely be using again on our next project.

We recently had 10 windows and a French window for Finesse, and are very pleased with the service and quality of the windows. Throughout the process from ordering to installation we were kept informed, and our requests were accommodated. Chris and Chad worked very hard, especially as our old windows weren’t easy to remove. One of the reasons we chose Finesse was the upgraded Shield glass, and this has had made the noise from outside much quieter.

From start to finish, the whole process was efficient and extremely professional. The fitters were friendly and very experienced, and explained everything that they were doing. I had all my windows and 1 patio door replaced with no issue whatsoever in 3 days. They even sorted out a couple of other minor issues, with no qualms whatsoever. Excellent service, and I can fully recommend Finesse. Thank you.

From start to finish, the whole process was efficient, timely, and extremely professional. The fitters were friendly and very experienced. I had 4 windows and 1 bathroom window replaced with no hassle. From the first phone call to the last, they made sure I was happy with everything that had been done. Excellent service, and I can fully recommend Finesse. Thank you.

Another brilliant job from Finesse. This is our second time using Finesse - this time for new bifold doors at the back of the house. From Bob's initial visit to installation, we couldn't be happier with the service that has been provided. Here's why: - Excellent, personable support from Bob at the beginning - Brilliant communication from the team in the build-up to the installation - always happy to answer questions/flex visits where needed - really professional, friendly. experienced fitting team... huge thank you to Chris and Chad who didn't give up with our wonky dimensions on the hottest day of the year!!! We are just so pleased with the doors and 100% recommend this company. Peace of mind throughout and a brilliant product at the end. Thank you so much

Finesse were very professional carrying out my request for a new front door. I had previously used them to renew all my windows and to fit a patio door glazed panel that could accommodate a cat flap. I had to have the front door renewed quickly, for security and medical reasons, and Finesse were excellent, delivering the finished product in half the normal timescale. They gave me confidence that what I wanted could be achieved (changing the way the door opened to create more room) and would look attractive despite my financial constraints. The new door looks lovely and gives me peace of mind as to the security of the house and the longevity of the door function and its materials.

Maisie and Andy have fitted two new lovely windows for me! They arrived, as agreed, on schedule. The windows fitted are at the front of the house on a bedroom and a bathroom in rosewood upvc on the exterior and white on the interior. The job was done within a few hours without any problems. Everything was kept very clean with the stair carpet and landing covered for protection. The bathroom was cleaned afterwards. Thank you! Credit also to our local Finesse showroom who made the process very smooth including Dominic and Ian who did the initial survey and the admin staff for excellent customer service and communication. Would definitely recommend.

We booked finesse to replace a bathroom window and also to remove old patio doors and replace with half brick and big windows (we now have patio doors elsewhere downstairs). They were efficient, friendly, transparent, non pushy at all stages. Workmen were really decent guys, cleared up after themselves, kept us well informed throughout and completed a high quality job. Totally recommend them

I had two new windows and a door fitted by finesse windows. They turned up on time and were professional and worked as cleanly as possible. The fitter Jez was fantastic. I was comfortable with them in my home. I’d use them again Not the cheapest but you get what you pay for!

I had a new bay window installed. The salesman and surveyor ensured that the design was in keeping with the character of a victorian terrace. The workmen who installed the window were great, very helpful, skilled and professional. Aftercare was very good and the whole process was stress free. A very positive experience.

This is not the first time that we have used Finesse Windows, who are a local company to us. We had no hesitation returning to them because we have always found them, their products and the installation teams to be excellent from start to finish; We have had windows installed by other companies but we have found Finesse to be superior in all respects, including quality, after sales service and the provision of a personal service; This time was no different; everything went smoothly, from the first enquiry to the initial survey via liaison with front desk and sales personnel; The two installers were efficient, finishing the work quicker than expected and the room was left clean and tidy I would thoroughly recommend Finesse as a company

Supplied and fitted a new external glazed door and frame. Brought forward the delivery estimate by several weeks to help with our proposed holiday dates. Delivered and fitted on the date agreed (?!). Fitted in less time than originally allowed for. The installation team arrived when promised, they were clean workers, and good communicators. They weren't the cheapest, but they were by far the best I have come across. I may even have to revise my view of glazing companies.

This company cannot be faulted from start to finish including all the office staff and Steve and Nick, the fitters.

From start to finish, outstanding service. Clear and concise details of what would happen. No pushy sales pitch. Cheaper than another quote. Fast service, kept fully informed of progress. Workmen were excellent, fast and efficient and left everything clean and tidy. Highly recommended.

Finesse have replaced all the exterior doors and windows in our home and we are very pleased with the result. At all times the team at Finesse are happy to answer questions and always provide a good and helpful service. The window fitters worked hard and well together and tidied up after each step of the process. Many thanks for our new windows.

This is the second time we’ve used Finesse for a new front door (we moved house), and both times the planning service, product, fitting and aftercare (so far) have been excellent. I can’t recommend them enough. My mum has also used them for windows and them at was also an excellent job.

You can’t fault the Finesse team all the way through from the sales rep that originally came to the house, the fitters and the extremely attentive customer support throughout the process providing updates all the way! Amazing service from start to finish and a beautiful product! Great to be able to visit the showroom and see the manufacturing process with people making windows in the UK.

From getting the quote to the completion of the works, everything went smoothly. All my questions were answered, from the style of windows that would suit my house, to the locks. I was invited to the showroom, to check the factory and select my bathroom window designs - everyone I met was very helpful. We set a date for the installation and they arrived on time, and were needed appropriate covering was used and all rubbish was taken away and the area left clear of any rubbish. We are very happy with the service and the products that Finesse Windows provided and would highly recommend them to anyone.

We had 3 small windows and four very large windows fitted in communal lobbies in my apartment complex. The work was completed as per the quote, despite having to delay the start of work due to the tardiness of the management company in paying the deposit. Work was finished as scheduled, with the scaffolding removed two days ahead of schedule. Communication was regular, comprehensive and efficient. The scaffolders and the fitters were a pleasure to have on site, and left everything clean and tidy. We used Finesse three years ago to replace all windows in 21 apartments, and could not have asked for better service. We were worried about planning permission, but Design Team Manager Wayne Martin worked his socks off to help us with the planning application, which was successful, and we were delighted with the end result. I can highly recommend this company.

Excellent service. The ordering and installation proceeded efficiently with everything completed as promised. The service and product could not be bettered. We have been using Finesse for over 30 years now and their service continues to impress.

Steve and Nick worked very hard, everything was done neatly and they cleared away all the rubbish as they went and left nothing messy when they finished the job

The service received from Finesse Windows has been faultless. From the initial home visit through to the fitting, I have been kept informed and well looked after. I would happily recommend Finesse Windows.

Our old double-glazed porch of over 30 years needed replacing. As Finesse windows is local to us we decided to get some details from them. Following a phone call, they sent along their designer who went through the design and budget with us. After deciding to go forward with Finesse Windows we were given the obligatory 14 days to change our mind if we wanted to. We paid 50% of the total as a deposit and were given a rough estimate of delivery time. The communication that followed was excellent including paperwork. After a wait of 5 weeks, we were given an installation date and told it was flexible if it was not suitable. The fitters turned up bang on time on the agreed date and did a great job of removing the old porch and replacing with the new one. All rubbish was removed and the site was left clean. Overall, it was a great job and we are very pleased we went with Finesse. We left this review for a few weeks to see if any problems occurred, none have. Would definitely use Finesse again and recommend.

Finesse Windows were great from start to finish. The very knowledgeable salesperson took us through all the options. We actually had maybe 5 options priced for the whole house, front only, back in different styles and with/without bifold doors, and also a new front door. All quotes were emailed in writing with dimensions and details. In the end, we took advantage of the "bulk" discount by buying all windows and doors at the same time. The surveyor was excellent using a ladder to measure each window from the outside. The value of this was reflected in the perfect fit of the windows. We asked for the earliest installation date possible (we were doing a house referb) and we achieved an very quick manufacture and installation date. The guys fitting the windows were great and there were a few visits by senior supervisors to ensure all was progressing well. The install and after-sales people have been great (extra set ok keys etc, and snagging team). Very impressed and I would say I am very demanding. All sounds too good to be true, but actually, there are some businesses around who really do deliver - Finesse are one of them. Well done them!

Excellent work by Finesse as usual. From the beginning of the enquiry until the completed work the company kept in touch to make sure that the work is completed to schedule and efficiently. I can recommend them highly enough.. the team are professional and the work is of a high standard. Thank you Finesse again.

I live in an old property with a bay window and the original window with stained glass was deteriorated beyond repair. I'm so glad I used Finesse to design and install a replace the bay window. I wanted a very specific design which was sympathetic to the original window, but still reasonably affordable (timber options were put of my price range). Finesse designed and delivered exactly what I wanted and the stained glass is stunning. I'd definitely recommend them, especially to anyone like myself with a period property which needs modernisation, but you wish to retain the character. The service from the design, installation and aftercare was faultless. I am a very satisfied customer and will likely use Finesse again when we upgrade other windows in the property.

I cannot recommend Finesse Windows highly enough. From the first consultation with the lovely Bob I knew I could trust this company. Their prices were competitive and the quality of their products are of the highest standard. Their fitters were respectful of my property and cleaned up after themselves and their work is to a high standard. The ladies in the office kept me informed of the process all the way through and were very friendly and patient with done of my daft questions. My new windows and doors are lovely and I’ve had many compliments about them. I have absolutely no reservations in recommending this company

We had just had our windows and porch replaced by Finesse Windows. We are very happy with everything, from the time Russell spent with us at the showroom explaining the options and helping us to make the right decision for our needs, Dominic being ever so helpful in sorting out and amending the contract for us, Ian coming over to do the final survey and giving us very useful advice, to Nick and Steve coming to fit the windows with such meticulous attention to details and being so courteous throughout, and also Jenny answering all my questions whenever I called. After sales support by Lindsey with providing details about warranty etc and a named person to contact in case of post installation support is also excellent. A very impressive team! I have no reservation recommending Finesse Windows.

We chose Finesse Windows to replace 3 bay windows, 7 casement windows, sliding patio doors and our front door following our on-line research and the very positive reviews of the quality of their product and highly recommended fitting service. We were not disappointed. We found the sales advice focused, helpful and concise with the opportunity to have 'hands on' experience of windows, doors and door furniture at the local showroom. The after sales support kept us in touch with progress towards installation which commenced within the predicted timescale. The fitted product appears to be of a high standard and has completely met our expectations. We were particularly impressed with the quality of workmanship of our fitting team Jez and Jaydon, which was second to none from start to finish; they were experienced, skilled, hard working, scrupulous about minimising disruption and a pleasure to have in our home. We have no hesitation in recommending Finesse Windows.

We recently had a patio door/window fitted by Finesse. The installers did a superb job, fitting it all neatly, securely and leaving no mess. We have now had all of our windows plus a porch fitted by Finesse. Every employee we have dealt with has been well prepared, polite and efficient. The whole process went smoothly. We highly recommend them.

Absolutely recommend this company. We had a porch built. From initial visit through to completion they were absolute professionals. Complete transparency with quotes and all communication, easy to contact, all tradesmen (Brett, Matt, Jez,and Ivan) completed work to an excellent standard and were 100% tidy when working and respectful of gardens etc. We have a Victorian house and Finesse designed and built a porch totally in keeping with the age of the property, a big concern for us. On a personal level, my husband is disabled and was treated with kindness, respect and patience (where necessary) by everyone involved in this project. Great company.

Thanks to the team at Finesse Windows for a very pleasant, professional, efficient experience from the start to finish. Excellent customer service/ support and installers. Will be using again in the near future, highly recommend. Karl

Thrilled with the work we had done. Extremely high quality and most importantly for us has improved the security of our house immensely. Mo took us through the initial design and was perfect. He even made some suggestions we had not thought of that’s made a big difference. He took his time to explain everything and the whole process. We were worried on timeframe as we have a baby on the way but they reassured us at every step and was completed in good time. The surveyor (apologies forgot his name) was lovely and made sure he got all the measurements correct. He even did a follow up visit to make sure everything was ok and left a goodie bag which was a lovely little touch. The installer (apologies forgot his name) was excellent. Worked tidily and left no mess. He took all the old stuff away and was a delight to communicate with. Probably more than other quotes but you definitely get what you pay for! Couldn’t recommend them highly enough!

I can’t recommend Finesse Windows highly enough! I came to their showroom and they were able to give me a quote at my home the next day. I had a set of patio doors fitted. The work was done to a 10/10 standard. I couldn’t be happier! They really went above and beyond.

We have recently had windows fitted by Finesse Windows Ltd. From the start of the process to the finished and installed product they have been excellent. Their staff throughout have been very friendly and helpful. The choosing and ordering of the windows went through extremely quickly without any problems, we were very pleased with their quotation and the different types of windows that they have available. The manufacture of our windows was also a quick process and the fitting was carried out without any problems. The service provided throughout by the team at Finesse Windows has been friendly, informative and we would highly recommend this company.

We were looking to replace our kitchen window. We had previously had all the windows in the house replaced except this particular one, which was now nearly 30 years old. The company that we had previously used has now gone out of business so we wanted to use a local company. First off I was impressed by Finesse’s reviews, so we visited their showroom. We spoke to Bob Tooth who was very polite, knowledgeable and more importantly, he wasn’t pushy. We liked the product and the price quoted was in my opinion very reasonable. We were concerned that because we only wanted one window a big company would turn us away, but Finesse were more than happy to assist us. We agreed to have the work done and from that point onward everything ran very smoothly. We were kept informed about progress and were given a date for fitting. On the fitting date 2 fitters arrived and completed the job with minimum fuss. They cleared up after them and left us with all 5he necessary paperwork. Overall, we are extremely pleased with job carried out. The window itself is very good and I cannot fault the customer service. The window has a 10 year guarantee and is backed by an insurance policy in case the company goes bust, unlike our previous company who went bust leaving us part way into the guarantee and we could do nothing then to get anything fixed if it broke (which the window handles did). We would certainly recommend Finesse and will use them again if we need any windows replacing

Design and Installation of a new UPVC back door. Good work. Quietly quickly and efficiently done. Finished product excellent.

I am delighted with my Finesse conservatory it is of a very high standard and the workmen were always very helpful. They worked hard and always left everything clean and tidy at the end of the day. I look forward to enjoying using my conservatory for many years to come.

We're really pleased with the lovely new front door Finesse Windows have installed for us. Brilliant, straight forward service, from the initial enquiry through to installation and aftercare. Each member of staff has been very friendly, knowledgeable and professional and communication has been fantastic all the way through. Thank you to the whole team and especially Jamie, Macie, Chris and Lindsey.

We have Used Finesse twice within a 12 month period and there was a reason for going back. We are thrilled with the quality of the product and the service along the way is fantastic…I would highly recommend Finesse

I would definitely recommend it. Professional team, good customer service and excellent quality.

I had two bedroom windows and a patio door replaced and some small repairs on other existing windows. From start to finish I knew I could trust this team. I had a wonderful experience from planning the job, choosing the windows, communication throughout the manufacturing process and spotless work on the installation. The whole team from sales, customer support, survey, engineers have been refreshingly professional, knowledgeable, trustworthy. Brilliant. I’ll be back! Hopefully soon ! Would recommend wholeheartedly.

Ref: Casement window + Elegance door. Just a few lines to say a big thank you ‘Finesse Windows & Doors’, for looking after my interests and requirements for a new front door and window. I appreciated the skill, knowledge and dedication of your team, to seek the best fit for my requirements. Indeed, I was also hugely impressed by the courtesy, and professionalism of all the staff at Finesse whom I met on the day of my visit. The fitters were great, and extremely competent, and left the scene so tidy one would not have known work had been undertaken. So, a big thank you to them too. The result is stunning, and works well with the décor.

We have been able to have a new front door for our hall, which is a registered charity, at cost price and with free fitting. Finesse have been very helpful and the work was done on time, to a very high standard.

Excellent service from start to finish, all the team were really nice and helpful, quality service and work, you can feel confident that you are in safe hands

Finesse Windows is the best choice I have made for a secure window in my bathroom as an emergency. It is an investment and an added bonus to my home . Each individual from planning ,surveying and installing were promt and delivered a pleasing result on time as scheduled. The staff team at the office were polite and helpful and kept me informed by phone and email which was very assuring . I will use Finesse windows for future improvements and will definitely recommend to friends . Polite, Prompt, Professional and Ace. That's Finesse Windows. A company you can trust .

Had new double glazed windows and doors fitted throughout the property by Finesse Windows. An excellent service provided from start to finish with a single point of contact provided throught each stage. Supplied and fitted to the agreed specification and on schedule. What really stood out was how neat and tidy the job was done and how clean the property was left after each day. Would definitely recommend Finesse Windows to friends and family.

I am really happy with Finesse Windows. Their materials are top-notch, and they keep you updated all the time through calls and emails. It's hard to find this kind of service these days. The people who came to fit the windows were on time and did their job really well. This company is great at what they do, and I will definitely use them again for my future projects.

Having our windows and doors fitted by Finesse was definitely the right decision for us. The company supplied and fitted new windows and doors throughout our home and competed the job within the timescale provided. From the initial visit through to the completion of the job the level of communication was wonderful. At each stage in the process, we were provided with a named point of contact who kept us well informed. The fitters were courteous and helpful and we are very pleased with the quality if the finish. I would have no hesitation in recommending this company to anyone looking to replace their windows and doors.