First Call Gas Limited

First Call carried out an installation of a Worcester Bosch Green star 8000 45 kw boiler. The work was carried out competently on the day scheduled and on budget. The engineers carrying out the work were very helpful and polite. My wife and I were very happy with their work.

From the initial discussion about which boiler to have fitted and what would be needed, including cost, everything was explained in full and made very clear. Throughout installation of the boiler I was kept informed what was happening. The fitter took pride in his work and ensured I had hot water and heating overnight when the installation unexpectedly ran over into a second day. The office staff also kept in touch and were helpful with any inquiries I had. How to operate the boiler and the thermostat was explained fully before the fitter left and he even returned the following day to deal with an unconnected problem with a radiator. I felt everyone I dealt with was professional, reliable and trustworthy. I have changed my service contract to this provider.

We have used first call gas for our boiler break down cover for many years. Having had excellent service when required it was natural when our 20 year old boiler was condemned,to get a quote from them. we got a number of quotes and first call gas was the best. On the day of installation ,the two engineers were very polite and friendly explaining all that would happen. A electrician called to do our new controls,a big improvement on the old one s. It was a pleasure to have all three in our house, they left everything neat and tidy. A wonderful company to deal with, thank you all so much.

From the 1st call made to arrange a quote for a new boiler everybody we both dealt with gave us excellent service. We had a visit from Dave to give us a call, we were more than impressed with how he dealt with us, prior to the actual fitting we had a visit from 2 other members of staff to fully check what was needed & yet again more than impressed with their service. On the day of the actual fitting of the boiler, the 2 fitters were very polite & cleared everything up after the work was done, yet again excellent service. We would both recommend First Call Gas Limited anytime.

First Call Gas fitted our new boiler speedily, efficiently and professionally at a price which compared well against their competitors. Their engineers were thorough and friendly and left no mess behind! We have used them for many years for servicing and breakdown cover and feel we have always had excellent value for money. Can't fault them!

We chose First Call Gas for our new boiler after using them for the last 4 years to look after our old boiler. Prior to this we had paid British Gas an extortionate amount on their home care plan for over 2 decades but the price went up and the service went down ! so we looked at the reviews and chose First Call Gas. Great Choice !!! They were excellent at servicing and very prompt on any call outs on the old system and gave great advice on a new replacement. Nathan arrived on the day and had the boiler fitted and working by mid afternoon. The hand over was simple - explained how everything worked and just said call if any problems. We were paying £12.99 per month for their service before and that was amazing value but this is reduced to only £7.99 per month now because its a new boiler and covered by warranty. we just pay a yearly service fee which is also properly done and very reasonably priced. They are real people at the end of the phone and so knowledgable and helpful - any issues are dealt with straight away and so we are happy to highly recommend this company. 5 stars.

We have recently used First Call Gas Ltd to fit our new boiler. The appointments for the quote and pre-survey were dealt with efficiently, with a fair price quoted. The fitting of the boiler was dealt with professionally and the gas engineer also ensured everything was clean and tidy before he left. We have previously used this company for our annual boiler service and will continue to do so.

Having used this company for several years always found them to be polite and to get the work done promptly. Leaking boiler reported to the company engineer came out ordered the part and got the work carried out in less than 48 hrs. Always have been reliable.

The replacement of our old boiler with a new one was not a process that I was looking forward to. I was reassured by my first conversation with First Call Gas. Today the boiler and engineers arrived on time and I am so relieved and delighted with the whole process. I would urge anyone who needs a new boiler to trust these guys.

Had my Heating system installed and the heating system and 4 radiators Top quality Professional Service all very nice polite Lads who have fitted the full system to a High standard and they are very good polite Lads and are a very good quality service and they Cleaned after they had finished the work removed all my unwanted items from my old system I told them I would clean up the mess but they wouldn't Have any of it and have fitted my new system so we'll very Competent workers who have done the work to a very High standard and even removed all the unwanted stuff from my home in a very polite and professional service than you very much I would recommend these Lads To anyone...Excellent job boys thanks for the Competent standard of work very Professional

We signed up for the First Call Gas Premier Care Plan a couple of years ago because our boiler was getting to the age where we were worried it might suddenly fail us. First Call were brilliant and the Premier Care Plan is a really fair price and gave us the peace of mind that they would sort the boiler or the central heating in any emergency or unexpected incident. Always friendly on the phone and quick to answer or sort anything. In the end we only had to phone them for a leaking radiator, but also used them for a Gas Safe check when selling the property and they were always brilliant.

I had a new gas boiler fitted also four new radiators. The gas engineer arrived as agreed along with an apprentice. They worked all day and most of the work was finished, they had to return the following day to fit the last two radiators. I was very satisfied with a job well done.

With this organisation, I have had a Central Heating Maintenance Contract for many years. I cannot speak more highly of their work ethos; they are everything that one would wish for when considering a choice of C H engineer. They are prompt in their response to one's requirement, demonstrating a very high level of expertise and delivering with a smile. Yes, they are a very pleasant team and leave the customer feeling confident of the result of their attention. I highly recommend this organisation!

For some years we have used this company for servicing and maintenance. We have always been satisfied with their work, therefore chose them when the old boiler needed replacing. The work was carried out to the agreed schedule and budget. The workers were clean, friendly and efficient. We were well pleased with the job.

Had a replacement boiler fitted, engineer was here before eight am, straight to work, had it all completed by dinner time, very little mess and he cleaned up everything great in my new kitchen. He was pleasant and helpful setting everything up for us, I would recommend anytime. I have had my old boiler serviced by this company for last few years and have joined their service plan too.

We decided after speaking to our engineer who had just carried out our annual service that we had reached the stage where we would be wasting money to continue with our boiler. We asked for a quote which was very reasonable and we accepted, the boiler was fitted, the engineer who did the work was excellent and clean and helpful showing us how to use the new handset for the boiler also how to read the gas/electric metres we were very satisfied with the work and job well done. Already we have noticed a drop in consumption of gas and are happy that our billls are reduced

Rubbish service cancelled with them as would not fix boiler heat exchanger which is covered they just want to sell you new boiler. Would not recommend so I got new boiler from other trader better service ever and cheaper than this trader. All they talk to you about is have a new boiler when not needed as British Gas replaced 2 over the years

My boiler and gas fire were serviced by Ben from First Call Gas. I thought the service was extremely thorough and Ben was very professional, helpful and friendly throughout. Highly recommended!