Excellent Service
I just wanted to take the time to leave a review for this company. The gas engineer that came out to look at my boiler was polite and helpful. As a person suffering from Parkinson's he made every effort to make sure I understood him and was very patient.
Which? Trusted Traders Consumer
Posted on 29/07/2021
, work completed 22/07/2021
Recommended
First Call First Class!
I cannot praise First Call highly enough from start to finish. The costing engineer, Dave (who was a gas engineer, not just a sales-only person) was clear & concise, answered questions to my satisfaction & was able to tailor the job of installing my new Worcester Bosch condensing boiler (not had one before) precisely to my property. I also got the earliest date possible for fitting & knew who & what to expect on the day. The fitter, Dean, more than met my expectations. He went above & beyond to make sure my new boiler fed every one of my old radiators perfectly after power flushing. I had heat on the top storey of my 4 floor, 4 bed Victorian house that I hadn't had properly in years. He mended a faulty valve on 1 radiator, fitted an isolator valve to my boiler & even repaired a detected leak on my gas meter! He was pleasant, polite & informative throughout, & gave of his own time at the end of the day to finish off precisely & clean up the work area as guaranteed. This company made what could have been a trying job into a positive experience at a more economical price than bigger concerns. I recommend them heartily. Make First Call your first call. They are first class.
Jane in West Yorkshire
Posted on 03/07/2021
, work completed 21/06/2021
Recommended
Remedial Work
First Call Gas engineer Dean Harris came to carry out remedial work at my property. Mr Harris was truly a nice person to have work in my house. Mr Harris was polite, courteous good personality and character He was highly professional and took great pride in his work. Talked me through the plan of action and carried it out to the dot. Perfection is an illusion but Dean Harris' workmanship is very close to perfection. I would highly recommend Dean Harris from First Call Gas.
Customer in West Yorkshire
Posted on 19/04/2021
, work completed 08/04/2021
Recommended
Boiler repair
I have been with this company for many years now. The service plan is very competitive and wide-ranging. The service is excellent and responsive to professional engineers. Have no hesitation in recommending them.
Customer in West Yorkshire
Posted on 17/03/2021
, work completed 17/03/2021
Recommended
Excellent service
I called 'First Call Gas Ltd' at 9am Monday as there was no hot water, so I was delighted with the telephone response from the office & thrilled to hear the engineer would come. Well by 10.30 arrived & explained I needed a new central heating pump which he ordered promptly, by 3pm another helpful engineer came to fit the new pump. I was overwhelmed by the response & efficiency of 1st Call. A big thanks & recommendation. First class.
Jennifer, West Yorkshire
Posted on 23/07/2020
, work completed 06/07/2020
Recommended
Efficient service
We have been with First Call Gas for 10 years and usually had one or two breakdowns each year. I have received a brilliant service, attending either same day or day after. They always repaired it promptly, lovely staff, cheap but reliable. I always recommend them to family and friends. Our new boiler has 2 years warranty, as soon as that runs out we shall be back with them.
Brenda, West Yorkshire
Posted on 03/12/2019
, work completed 03/12/2019
Recommended
Efficient & courteous.
2 good engineers. Efficient & courteous and tidy. Boilers & radiators fitted in allotted time span and cannot fault engineers or product.
A, West Yorkshire
Posted on 05/11/2019
, work completed 05/11/2019
Recommended
Impressive service
Two very polite and professional engineers. They talked me through what was happening as they had to lift the living room carpet to get to the under drawing to change the pipes. Everything was put back exactly where it belonged. They removed their shoes when entering the living room, even though I said there was no need. An extremely satisfying installation of a new boiler.
Sandra, West Yorkshire
Posted on 23/10/2019
, work completed 23/10/2019
Recommended
Prompt and Professional
Friendly and Tidy. 10/10.
Which? Trusted Traders Consumer
Posted on 23/10/2019
, work completed 23/10/2019
Recommended
Excellent Job
My father in law is 95 years old and doesn't cope easily with change or upset. We were extremely pleased with the way in which the work was carried out in both a sensitive and professional manner with as little disturbance as possible to my father in law. We as family were most impressed and have no hesitation in recommending first call.
Roland, West Yorkshire
Posted on 03/10/2019
, work completed 03/10/2019
Recommended
Superb job, very professional
Very informative from the first appointment throughout the install.Clean and tidy.Will recommend to any of my friends if they need this type of work.
Andrew, West Yorkshire
Posted on 02/09/2019
, work completed 02/09/2019
Recommended
Prompt, professional.
We found your engineer Anthony to be efficient and polite. What I think should have been a relatively short job wasn't & he was not fazed at all by this, sorting our problem boiler with professional patience.
Norman, West Yorkshire
Posted on 30/07/2019
, work completed 30/07/2019
Recommended
Prompt and professional
The engineer who came to service my boiler was a complete pleasure to have in my home. He was professional but friendly, made no mess and left the job, clean and tidy. Very, very happy with the job he did. Well done First Call for having a great employer.
Gillian, West Yorkshire
Posted on 30/05/2019
, work completed 30/05/2019
Recommended
Excellent job
From quotation to completion it was an excellent experience. The 3 installers were a great advertisement for Firs Call Gas Ltd.
Maureen, West Yorkshire
Posted on 13/05/2019
, work completed 13/05/2019
Recommended
My review
The engineer was very helpful & because of his efficiency he could possibly have saved my life. He identified a fault with the gas meter & helped me to get it sorted.
Marilyn, West Yorkshire
Posted on 19/12/2018
, work completed 19/12/2018
Recommended
Excellent job.
First class workmanship and excellent job completed in renewing boiler and central heating system.
Richard, West Yorkshire
Posted on 27/11/2018
, work completed 27/11/2018
Recommended
Absolutely first class
Engineer was very polite and professional. He worked non-stop to install the boiler as he knew my wife needed the heating on asap due to her disability. Many thanks First Call!
Graham, West Yorkshire
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Clean and efficient
First Call Gas Ltd carried out a power flush on my central heating system. The engineer who attend was friendly, very efficient and worked in a clean and professional manner. He worked from radiator to radiator without making any mess or disruption at 354 pounds it was much cheaper than other quotes and I would recommend First Call Gas Ltd to anyone.
Francis, West Yorkshire
Posted on 23/08/2018
, work completed 23/08/2018
Recommended
Fantastic Boiler Installation
We had first call Gas Ltd install our new boiler, From our first meeting to choosing our boiler to the fitting and following up to check we are happy with our boiler we can only give fantastic praise to this company. There was no pushy sales person they just gave us informative information on all boilers. Work was carried out in the timescale given and the workmen were very thorough. Would recommend this company to anyone.
sue mchale
Posted on 16/07/2018
, work completed 16/07/2018
Recommended
Excellent service and lovely to deal with.
First Call installed our new boiler and the system. The engineers are fabulous to deal with and did an excellent job from start to finish. I wouldn't hesitate in recommending them to others.
Paul, West Yorkshire
Posted on 02/07/2018
, work completed 02/07/2018
Recommended
Excellent.
I would highly recommend this company, honest, reliable, prompt and everything explained to me about the new boiler. This company deserves a high recommendation. I will use these again.
Brian, West Yorkshire
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
1st Call for 1st Class Service
Called company this morning. Rob came 2pm. Toilet sometimes didn't flush when handle depressed. Rob quickly analysed the fault as insufficient water entering the cistern and rectified the problem. Very pleasant and unassuming manner.
Which? Trusted Traders Consumer
Posted on 17/05/2018
, work completed 17/05/2018
Recommended
Great job
Dan Kershaw came to fit new thermostat & receiver. He was very polite, knowledgeable and polite. A complete clear up when finished. Great workman & great job. Would highly recommend company.
Allan, West Yorkshire
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
Same Day Response
We had a minor boiler breakdown in cold weather. My wife is infirm & disable and we had same day response & repair despite it being weekend. Hugely grateful.
Richard F, West Yorkshire
Posted on 05/03/2018
, work completed 05/03/2018
Recommended
My review
We were sceptical when we signed up, but then they serviced the boiler in the summer (2017) and we were pleased. But during the recent heavy snow, our boiler switched off, no heating! The roads around where we live were terrible, but Richard the engineer battled through to get us warm again.
John, West Yorkshire
Posted on 28/02/2018
, work completed 28/02/2018
Recommended