Experienced, helpful, courteous engineers, highly recommended.
The replacement of our old boiler with a new one was not a process that I was looking forward to. I was reassured by my first conversation with First Call Gas. Today the boiler and engineers arrived on time and I am so relieved and delighted with the whole process. I would urge anyone who needs a new boiler to trust these guys.
Iain in West Yorkshire
Posted on 10/07/2023
, work completed 10/07/2023
Recommended
Excellent service
Had my Heating system installed and the heating system and 4 radiators Top quality Professional Service all very nice polite Lads who have fitted the full system to a High standard and they are very good polite Lads and are a very good quality service and they Cleaned after they had finished the work removed all my unwanted items from my old system I told them I would clean up the mess but they wouldn't Have any of it and have fitted my new system so we'll very Competent workers who have done the work to a very High standard and even removed all the unwanted stuff from my home in a very polite and professional service than you very much I would recommend these Lads To anyone...Excellent job boys thanks for the Competent standard of work very Professional
Customer in Kingston upon Hull
Posted on 08/06/2023
(Reviewer did not use service)
Recommended
Excellent workmanship on new boiler
Had a new boiler fitted in March 2023 by 1st Call Gas Limited. The friendly engineer completed the job in one day, took the old boiler with him and left the job neat and tidy, 1st class workmanship. I'm very pleased with it - 10/10.
Which? Trusted Traders Consumer
Posted on 13/04/2023
, work completed 27/03/2023
Recommended
Premier Care Plan
We signed up for the First Call Gas Premier Care Plan a couple of years ago because our boiler was getting to the age where we were worried it might suddenly fail us. First Call were brilliant and the Premier Care Plan is a really fair price and gave us the peace of mind that they would sort the boiler or the central heating in any emergency or unexpected incident. Always friendly on the phone and quick to answer or sort anything. In the end we only had to phone them for a leaking radiator, but also used them for a Gas Safe check when selling the property and they were always brilliant.
Customer in West Yorkshire
Posted on 06/09/2022
, work completed 06/09/2022
Recommended
Job well done
I had a new gas boiler fitted also four new radiators. The gas engineer arrived as agreed along with an apprentice. They worked all day and most of the work was finished, they had to return the following day to fit the last two radiators. I was very satisfied with a job well done.
Christine in West Yorkshire
Posted on 02/08/2022
, work completed 27/06/2022
Recommended
A workforce that meets all the customers requirements, both highly skilled and pleasant.t killed skilled
With this organisation, I have had a Central Heating Maintenance Contract for many years. I cannot speak more highly of their work ethos; they are everything that one would wish for when considering a choice of C H engineer. They are prompt in their response to one's requirement, demonstrating a very high level of expertise and delivering with a smile. Yes, they are a very pleasant team and leave the customer feeling confident of the result of their attention. I highly recommend this organisation!
Trevor in West Yorkshire
Posted on 23/06/2022
, work completed 20/06/2022
Recommended
Replacement diverter vale on an atag combi boiler
Edward in Leeds
Posted on 13/06/2022
, work completed (undated)
New Radiator
absolutely brilliant service, cleaned up after themselves. Quick and tidy.
Which? Trusted Traders Consumer
Posted on 09/06/2022
, work completed 26/05/2022
Recommended
Replacement Boiler
For some years we have used this company for servicing and maintenance. We have always been satisfied with their work, therefore chose them when the old boiler needed replacing. The work was carried out to the agreed schedule and budget. The workers were clean, friendly and efficient. We were well pleased with the job.
Customer in West Yorkshire
Posted on 31/05/2022
, work completed 12/05/2022
Recommended
New Bosch boiler
Had a replacement boiler fitted, engineer was here before eight am, straight to work, had it all completed by dinner time, very little mess and he cleaned up everything great in my new kitchen. He was pleasant and helpful setting everything up for us, I would recommend anytime. I have had my old boiler serviced by this company for last few years and have joined their service plan too.
Customer in West Yorkshire
Posted on 30/05/2022
, work completed 04/05/2022
Recommended
Got a new boiler hooray.
We decided after speaking to our engineer who had just carried out our annual service that we had reached the stage where we would be wasting money to continue with our boiler. We asked for a quote which was very reasonable and we accepted, the boiler was fitted, the engineer who did the work was excellent and clean and helpful showing us how to use the new handset for the boiler also how to read the gas/electric metres we were very satisfied with the work and job well done. Already we have noticed a drop in consumption of gas and are happy that our billls are reduced
Customer in West Yorkshire
Posted on 30/05/2022
, work completed 27/04/2022
Recommended
Last call gas
Rubbish service cancelled with them as would not fix boiler heat exchanger which is covered they just want to sell you new boiler. Would not recommend so I got new boiler from other trader better service ever and cheaper than this trader. All they talk to you about is have a new boiler when not needed as British Gas replaced 2 over the years
Customer in West Yorkshire
Posted on 20/05/2022
, work completed 10/02/2022
Excellent Work
Dean did a brilliant job and was polite throughout.
Which? Trusted Traders Consumer
Posted on 22/11/2021
, work completed 22/11/2021
Recommended
Awesome Service
The gentleman that came was very approachable, very caring (due to mum having dementia). A great job done, very efficient & on time. He was generally a very nice person, very lovely.
Which? Trusted Traders Consumer
Posted on 23/09/2021
, work completed 22/09/2021
Recommended
Recommend to have them back again
Yesterday was the first time iI had a gas engineer from Corgi, I was very impressed with his attitude towards myself, he was friendly and obliging and efficient. I would have him back again.
Which? Trusted Traders Consumer
Posted on 23/09/2021
, work completed 16/09/2021
Recommended
Excellent service
My boiler and gas fire were serviced by Ben from First Call Gas. I thought the service was extremely thorough and Ben was very professional, helpful and friendly throughout. Highly recommended!
Amanda in West Yorkshire
Posted on 27/08/2021
, work completed 24/08/2021
Recommended
Good job
Absolutely delighted with the work. Very friendly chap
Which? Trusted Traders Consumer
Posted on 12/08/2021
, work completed 03/08/2021
Recommended
Excellent Service
I just wanted to take the time to leave a review for this company. The gas engineer that came out to look at my boiler was polite and helpful. As a person suffering from Parkinson's he made every effort to make sure I understood him and was very patient.
Which? Trusted Traders Consumer
Posted on 29/07/2021
, work completed 22/07/2021
Recommended
First Call First Class!
I cannot praise First Call highly enough from start to finish. The costing engineer, Dave (who was a gas engineer, not just a sales-only person) was clear & concise, answered questions to my satisfaction & was able to tailor the job of installing my new Worcester Bosch condensing boiler (not had one before) precisely to my property. I also got the earliest date possible for fitting & knew who & what to expect on the day. The fitter, Dean, more than met my expectations. He went above & beyond to make sure my new boiler fed every one of my old radiators perfectly after power flushing. I had heat on the top storey of my 4 floor, 4 bed Victorian house that I hadn't had properly in years. He mended a faulty valve on 1 radiator, fitted an isolator valve to my boiler & even repaired a detected leak on my gas meter! He was pleasant, polite & informative throughout, & gave of his own time at the end of the day to finish off precisely & clean up the work area as guaranteed. This company made what could have been a trying job into a positive experience at a more economical price than bigger concerns. I recommend them heartily. Make First Call your first call. They are first class.
Jane in West Yorkshire
Posted on 03/07/2021
, work completed 21/06/2021
Recommended
Remedial Work
First Call Gas engineer Dean Harris came to carry out remedial work at my property. Mr Harris was truly a nice person to have work in my house. Mr Harris was polite, courteous good personality and character He was highly professional and took great pride in his work. Talked me through the plan of action and carried it out to the dot. Perfection is an illusion but Dean Harris' workmanship is very close to perfection. I would highly recommend Dean Harris from First Call Gas.
Customer in West Yorkshire
Posted on 19/04/2021
, work completed 08/04/2021
Recommended
Boiler repair
I have been with this company for many years now. The service plan is very competitive and wide-ranging. The service is excellent and responsive to professional engineers. Have no hesitation in recommending them.
Customer in West Yorkshire
Posted on 17/03/2021
, work completed 17/03/2021
Recommended
Excellent service
I called 'First Call Gas Ltd' at 9am Monday as there was no hot water, so I was delighted with the telephone response from the office & thrilled to hear the engineer would come. Well by 10.30 arrived & explained I needed a new central heating pump which he ordered promptly, by 3pm another helpful engineer came to fit the new pump. I was overwhelmed by the response & efficiency of 1st Call. A big thanks & recommendation. First class.
Jennifer, West Yorkshire
Posted on 23/07/2020
, work completed 06/07/2020
Recommended
Efficient service
We have been with First Call Gas for 10 years and usually had one or two breakdowns each year. I have received a brilliant service, attending either same day or day after. They always repaired it promptly, lovely staff, cheap but reliable. I always recommend them to family and friends. Our new boiler has 2 years warranty, as soon as that runs out we shall be back with them.
Brenda, West Yorkshire
Posted on 03/12/2019
, work completed 03/12/2019
Recommended
Efficient & courteous.
2 good engineers. Efficient & courteous and tidy. Boilers & radiators fitted in allotted time span and cannot fault engineers or product.
A, West Yorkshire
Posted on 05/11/2019
, work completed 05/11/2019
Recommended
Prompt and Professional
Friendly and Tidy. 10/10.
Which? Trusted Traders Consumer
Posted on 23/10/2019
, work completed 23/10/2019
Recommended
Impressive service
Two very polite and professional engineers. They talked me through what was happening as they had to lift the living room carpet to get to the under drawing to change the pipes. Everything was put back exactly where it belonged. They removed their shoes when entering the living room, even though I said there was no need. An extremely satisfying installation of a new boiler.
Sandra, West Yorkshire
Posted on 23/10/2019
, work completed 23/10/2019
Recommended
Excellent Job
My father in law is 95 years old and doesn't cope easily with change or upset. We were extremely pleased with the way in which the work was carried out in both a sensitive and professional manner with as little disturbance as possible to my father in law. We as family were most impressed and have no hesitation in recommending first call.
Roland, West Yorkshire
Posted on 03/10/2019
, work completed 03/10/2019
Recommended
Superb job, very professional
Very informative from the first appointment throughout the install.Clean and tidy.Will recommend to any of my friends if they need this type of work.
Andrew, West Yorkshire
Posted on 02/09/2019
, work completed 02/09/2019
Recommended
Prompt, professional.
We found your engineer Anthony to be efficient and polite. What I think should have been a relatively short job wasn't & he was not fazed at all by this, sorting our problem boiler with professional patience.
Norman, West Yorkshire
Posted on 30/07/2019
, work completed 30/07/2019
Recommended
Prompt and professional
The engineer who came to service my boiler was a complete pleasure to have in my home. He was professional but friendly, made no mess and left the job, clean and tidy. Very, very happy with the job he did. Well done First Call for having a great employer.
Gillian, West Yorkshire
Posted on 30/05/2019
, work completed 30/05/2019
Recommended
Excellent job
From quotation to completion it was an excellent experience. The 3 installers were a great advertisement for Firs Call Gas Ltd.
Maureen, West Yorkshire
Posted on 13/05/2019
, work completed 13/05/2019
Recommended
My review
The engineer was very helpful & because of his efficiency he could possibly have saved my life. He identified a fault with the gas meter & helped me to get it sorted.
Marilyn, West Yorkshire
Posted on 19/12/2018
, work completed 19/12/2018
Recommended
Excellent job.
First class workmanship and excellent job completed in renewing boiler and central heating system.
Richard, West Yorkshire
Posted on 27/11/2018
, work completed 27/11/2018
Recommended
Absolutely first class
Engineer was very polite and professional. He worked non-stop to install the boiler as he knew my wife needed the heating on asap due to her disability. Many thanks First Call!
Graham, West Yorkshire
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Clean and efficient
First Call Gas Ltd carried out a power flush on my central heating system. The engineer who attend was friendly, very efficient and worked in a clean and professional manner. He worked from radiator to radiator without making any mess or disruption at 354 pounds it was much cheaper than other quotes and I would recommend First Call Gas Ltd to anyone.
Francis, West Yorkshire
Posted on 23/08/2018
, work completed 23/08/2018
Recommended
Fantastic Boiler Installation
We had first call Gas Ltd install our new boiler, From our first meeting to choosing our boiler to the fitting and following up to check we are happy with our boiler we can only give fantastic praise to this company. There was no pushy sales person they just gave us informative information on all boilers. Work was carried out in the timescale given and the workmen were very thorough. Would recommend this company to anyone.
sue mchale
Posted on 16/07/2018
, work completed 16/07/2018
Recommended
Excellent service and lovely to deal with.
First Call installed our new boiler and the system. The engineers are fabulous to deal with and did an excellent job from start to finish. I wouldn't hesitate in recommending them to others.
Paul, West Yorkshire
Posted on 02/07/2018
, work completed 02/07/2018
Recommended
Excellent.
I would highly recommend this company, honest, reliable, prompt and everything explained to me about the new boiler. This company deserves a high recommendation. I will use these again.
Brian, West Yorkshire
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
1st Call for 1st Class Service
Called company this morning. Rob came 2pm. Toilet sometimes didn't flush when handle depressed. Rob quickly analysed the fault as insufficient water entering the cistern and rectified the problem. Very pleasant and unassuming manner.
Which? Trusted Traders Consumer
Posted on 17/05/2018
, work completed 17/05/2018
Recommended
Great job
Dan Kershaw came to fit new thermostat & receiver. He was very polite, knowledgeable and polite. A complete clear up when finished. Great workman & great job. Would highly recommend company.
Allan, West Yorkshire
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
Same Day Response
We had a minor boiler breakdown in cold weather. My wife is infirm & disable and we had same day response & repair despite it being weekend. Hugely grateful.
Richard F, West Yorkshire
Posted on 05/03/2018
, work completed 05/03/2018
Recommended
My review
We were sceptical when we signed up, but then they serviced the boiler in the summer (2017) and we were pleased. But during the recent heavy snow, our boiler switched off, no heating! The roads around where we live were terrible, but Richard the engineer battled through to get us warm again.
John, West Yorkshire
Posted on 28/02/2018
, work completed 28/02/2018
Recommended
First class
Weather caused an avoidable delay but the workman was first class and ensured system was working. I am 91 years of age and have difficult writing. Sorry for this.
Douglas, West Yorkshire
Posted on 27/02/2018
, work completed 27/02/2018
Recommended
Very quick, friendly, efficient
Emergency call on Sunday, arrived in 20 minutes. Rectified fault. Follow up inspection following day.
Terence, West Yorkshire
Posted on 04/02/2018
, work completed 04/02/2018
Recommended
Very good
Very good workman clean, honest and tidy.
William, West Yorkshire
Posted on 31/01/2018
, work completed 31/01/2018
Recommended
Brilliant job
Our old boiler is on its last legs, we as pensioners can't afford to replace it, yet "First Call", keep it working safely. They replaced a broken expansion value in a jiffy with a brand new one and service it, for £10 per month.
Pauline, West Yorkshire
Posted on 12/01/2018
, work completed 12/01/2018
Recommended
My review
Arun, West Yorkshire
Posted on 12/01/2018
, work completed 12/01/2018
Recommended
Service
Boiler repair. The job was diagnosed and repaired. It's nice to find a company where nothing is a problem. Wonderful service, in my mind, the best.
William, West Yorkshire
Posted on 16/11/2017
, work completed 16/11/2017
Recommended
Professional and quick
The engineer who called certainly knew what needed doing and how to do it. He was very professional, polite and caused no mess or upset. He completed the job very quickly. He was a credit to your company.
Ronald, West Yorkshire
Posted on 31/10/2017
, work completed 31/10/2017
Recommended
A top class job at the right price
We were dreading having to change the boiler, but the time had to come. We contacted them and their engineer came on the given date. He had all the tackle and knew how to use it. The boiler was replaced by lunchtime. He explained how the new one worked and left the kitchen immaculate. Excellent service!
Peter, West Yorkshire
Posted on 20/10/2017
, work completed 20/10/2017
Recommended
Prompt and Professional
Michael, Lancashire
Posted on 20/10/2017
, work completed 20/10/2017
Recommended
Brilliant job. Prompt & professional
Very professional, helpful and accommodating. On both days they were prepared to be flexible with the time they could attend so I could go to work. They also provided a fast and efficient service.
Chris, West Yorkshire
Posted on 20/10/2017
, work completed 20/10/2017
Recommended
Excellent job
(I am a Which member). I have used this company in the past also & have always received excellent service. The engineer who visited me on the above date to service my boiler, did an excellent job. Arrived promptly for the appointment. Explained the process of servicing this boiler. I have no hesitation in recommending this company.
Shirley, West Yorkshire
Posted on 19/10/2017
, work completed 19/10/2017
Recommended
Brilliant job
Very professional, arrived on time, completed the fitting of a brand new boiler in the day, left the job clean and tidy. No complaints.
John, West Yorkshire
Posted on 04/10/2017
, work completed 04/10/2017
Recommended
Happy Customer
Fantastic service provided over the past 7 years! Highly recommend!
Which? Trusted Traders Consumer
Posted on 06/09/2017
, work completed 06/09/2017
Recommended
Very efficient
The personnel of this company are polite and most competent. Very efficient and I would not hesitate to recommend them.
Arnold, West Yorkshire
Posted on 29/08/2017
, work completed 29/08/2017
Recommended
Excellent job
All staff, including, office staff, company rep who came with quote and staff who fitted the toilet were very pleasant & professional.
David, West Yorkshire
Posted on 03/08/2017
, work completed 03/08/2017
Recommended
Satisfied
We are pleased with the workmanship in the installation of Worcester Combination heater system by First Call Engineers Danny & Jackson. Denny's explanations made the use of the systems easy. we are satisfied.
David, West Yorkshire
Posted on 28/07/2017
, work completed 28/07/2017
Recommended
Outstanding Service
First call provide breakdown cover for my central heating & hot water and I recently called them after my hot water failed. I have nothing but praise both for the engineer who attended and the speedy response to get my hot water back up and running. Well done First Call Gas your brilliant. Highly recommend!!
West Yorkshire
Posted on 14/07/2017
, work completed 14/07/2017
Recommended
First class
Danny and his partner removed our boiler & installed new one in airing cupboard & replaced 7 radiators. Well done with minimum fuss and good attention to detail.
Harry, West Yorkshire
Posted on 27/06/2017
, work completed 27/06/2017
Recommended
Thanks for the great service
Fantastic work by the First Call team! New boiler fitted in a new location, at a competitive price. Highly recommended!!
Joanne, West Yorkshire
Posted on 12/06/2017
, work completed 12/06/2017
Recommended
Brilliant job.
We have been with First Call Gas for many years. Since 2005, whenever we phone they respond promptly. We have had a new boiler fitted and are very happy with it. The men worked well, and left every room they used neat and tidy.
John, West Yorkshire
Posted on 06/06/2017
, work completed 06/06/2017
Recommended
My review
Very good service and workmanship.
Peter, West Yorkshire
Posted on 16/05/2017
, work completed 16/05/2017
Recommended
Excellent service!
Arrived to service boiler and found a fault which required another engineer to deal with. Job completed within 4 hours.
John, West Yorkshire
Posted on 09/05/2017
, work completed 09/05/2017
Recommended
Professional & informative
Installer seemed to be very knowledgeable and kept me up to date with each part of the install.
Ben, West Yorkshire
Posted on 09/05/2017
, work completed 09/05/2017
Recommended
Highly recommended
Quotes were sought from 4 suppliers - yet only 2 supplied figures. First call pointed out that a power flush insisted on by British Gas would have damaged my system as it was part microbore. First call quoted a price which cost almost 1/2 that of British Gas. So a decision to use first call was easy.
Robert, West Yorkshire
Posted on 27/04/2017
, work completed 27/04/2017
Recommended
Boiler repair
I phoned First Call Gas when my boiler started to leak. The engineer arrived promptly, diagnosed the fault and explained everything to me. Within 24 hours, a replacement part had been ordered, fitted and we were up and running again. Top marks for First Call Gas.
Stephen, West Yorkshire
Posted on 21/04/2017
, work completed 21/04/2017
Recommended
Prompt & professional - 1st class.
Has a new house boiler serviced but before First Call started they assessed we needed a new one. It was before Christmas & First Call arranged & fitted before New year. First class/First Call.
Jason, West Yorkshire
Posted on 28/03/2017
, work completed 28/03/2017
Recommended
Great job!!
Dan from First Call Gas Ltd came to our house on the 28th March to fit a new boiler. He did a great job. Very knowledgeable, polite, courteous. Worked tidily. I'd highly recommend Dan and First Call Gas Ltd.
Chris, West Yorkshire
Posted on 28/03/2017
, work completed 28/03/2017
Recommended
Fantastic job!
Really friendly, efficient, competent engineers fitted our boiler, with no problems. Arranging the work and quote was also done to a high customer service level would highly recommend.
Scott, West Yorkshire
Posted on 27/03/2017
, work completed 27/03/2017
Recommended
Customer Service at its best
My 91 year old Dad had a water leak on his boiler & was understandably distressed. I rang First Call & explained. The lady said she'd make him a priority. Within half an hour Daniel from First Call came to the rescue. Friendly & efficient too.Brilliant customer service. Thank you
Liz. C
Posted on 01/02/2017
, work completed 01/02/2017
Recommended
High quality job
I rang First Call after my boiler broke down & they were able to replace my boiler within a week. A professional job at a great price.
Andrew, West Yorkshire
Posted on 01/02/2017
, work completed 01/02/2017
Recommended
My review
Keith, West Yorkshire
Posted on 27/01/2017
, work completed 27/01/2017
Recommended
Prompt and professional.
When First Call fitted our new Ideal Boiler, they were both prompt and very professional in their manner and very polite. We would recommend First Call to friends and family. Many thanks.
Peter Joseph, West Yorkshire
Posted on 05/01/2017
, work completed 05/01/2017
Recommended
My Review
Geoffrey, West Yorkshire
Posted on 11/03/2016
, work completed 11/03/2016
Recommended
Installed gas boiler
Happy with the work done. Really nice guys. Clear and professional and explained everything well. Would recommend.
Which? Trusted Traders Consumer
Posted on 01/12/2015
, work completed 01/12/2015
Recommended