Firstbase Drainage Services

We had Dean and his team review our drains after moving into a new property and discovering some damp issues. After a thorough investigation and surveying the drains, they found some problems. These were clearly explained with photos and videos. The work was carried out quickly by Deans friendly, professional team, and everything is now sorted. Fair pricing, clear communication, good people. Would definitely recommend.

I had a drain blockage but also some damp issues so called Dean and company based on a recommendation from a neighbour. Dean and his team were excellent. They spent the time to assess what the issue was with the damp. They quickly unblocked the drain and CCTV showed this was not the cause. Some potential causes have been identified and they have fixed the first to see if that is the cause. They only recommended things to be fixed if needed - other companies may have advised that everything be fixed unnecessarily. Very fair invoice for the work carried out, and will be using them for future issues.

We had a problem with a blocked drain, which Dean fixed very quickly. I have also used Dean to do much more extensive work on my property after we had had a problem with flooding. I would highly recommend Dean and his team. They provide a quick, reliable, professional service and have been a pleasure to work with. Very highly recommended.

Dean and his colleagues have a great work ethic and a real can do attitude. We have had an unresolved vermin issue for a number of years but no other company has been able to come up with a lasting solution. Dean used cameras to identify several uncapped drains under our property and was able to seal them via the sewer pipes so there was no need to lift internal floors etc. There has been no vermin activity since the work was completed. I would recommend Dean and his company and would use them again for any other work that we might require in future.

Having called another well known company to sort out or drains problem and they failed, I was recommended to use Dean. His colleagues came within an hour and fixed the problem. I then had a blocked kitchen sink and again Dean sorted that out. The cost was very reasonable and Dean and his team were professional I cannot recommend them highly enough.

Fantastic service, very prompt and professional service with a smile Will be recommending dean and his colleagues to all my friends and family Thanks again dean very happy with the work carried out Kind regards

I emailed Dean at 17.30 on Sunday about a virtually blocked external kitchen drain. He replied just over 1.5 hours later, asking me to call, which I did the next morning. On the call, he advised me to try plunging the drain with a mop to see if that unblocked it. To my surprise (& gratitude!), it worked! Not only that, but he then called a bit later to see if I'd been successful with the mop. Definitely the extra mile!

We had a consistent problem with our drains which other (very expensive) drainage companies had failed to solve. Deano rolled up his sleeves and fixed it immediately. Deano is a genius with a massive knowledge of drains. His team were efficient, professional, and friendly. He was always reasonable on fees too. Very strongly recommend.

The team came out on short notice, gave a decent window to when they would arrive, went over and beyond and were clear with what the issue was and fixed it for us. We don't shop around for quotes as we know Dean and his team are professional and get the job done.

A plumber I found through Trusted Traders contacted Firstbase on my behalf and they arrived within the hour. The guys were professional and competent - which is exactly what you want when you have blocked drains that threaten to ruin your Christmas. They were also friendly, patient and polite. The job was done thoroughly and at a very reasonable price. Thank heavens for Trusted Traders, it's not easy to identify good tradespeople in a crisis (or at any time). And thank you Firsbase for not making a drama out of my crisis.