Fleming Verandas UK Ltd

We've had a veranda with an electric under awning fitted. The fitters who came on installation day (Friday 13th October 2023) were great and worked really hard in not great conditions as it was pouring with rain. Unfortunately they couldn't fully complete the installation as the wrong side strips and drainage had been supplied. This didn't affect the veranda in any way as more cosmetic in the case of the strips and as for the drainage the water could run out from the bottom of the post until the correct pipe was fitted. We had a few hiccups getting a completion date but they came and finished the job on the 21st November 2023 and we are happy with the overall job.

Veranda installed at rear of property. Throughout, experience has been positive. No pressure, but very good communication. When installation team had a vehicle breakdown I was kept fully informed and revised date was arranged immediately. Installation team very friendly and did great job. They explained what would happen during the day, and cleaned up afterwards. Payment terms were clearly explained from the outset and those didn't change.

When the initial meeting took place Flemming Verandahs were very knowledgeable and offered a lot of advice. The sales process was easy and lacked the 'hard' sale, which was refreshing. The build team were professional and respectful of my property. The work was carried out to a high level and they left the property tidy and clean. Their after sales service was excellent ensuring I was happy with my purchase. I was so impressed with Flemmings I then ordered a glass wall to add to the verandah, which was fitted in October.

Fleming's installed a Veranda at the back of the house. There were some issues from the supply side but when the right kit turned up they got on with the job. Excellent communications and a friendly and unpressured survey with various options discussed and questions answered promptly. Fitting team were also excellent, worked very hard and corrected a number of supply issues as the beams have been supplied slightly longer than spec. Overall a very professional and flexible service, with an excellent fitting team, who cleaned up after. It is worth noting this is a three tier system, Fleming's who carryout the survey, co-ordination, billing, discuss options and manage the contract, the suppliers (of which there are a number depending on the style/frame you want) who provide the hardware and the fitting team who do the installation. Fleming's did send me a contract that was generated automatically that was actually for commercial buyers which I refused to sign and caused a moments worry but this was quickly sorted out. Overall a very good service, friendly and helpful staff with all questions and queries answered or sorted out promptly.

Perfect

Veranda built at rear of house .