Endorsed by Which?

Forest Edge Home Improvements Ltd


120 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2020


Forest Edge has over 35 years of experience within the home improvement industry and specialise in conservatories, windows and doors. With no smoke and mirror sales tactics Forest Edge wants to drag the industry into the 21st century by offering direct pricing, elite workmanship and excellent after sales care. We provide the best products with the latest technology to offer a high energy rated installation. We are fully accredited by FENSA and all of our installations carry a 10 year insurance backed guarantee. Call us now to get your free no obligation quotation or visit our showroom in Lymington and see our products first hand. We also offer a virtual reality tour of some of our conservatory installations so you can feel as if you are actually there.

What we do

  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Replacement window services and repairs
    • Sash windows
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Roofers

    • Cladding
    • Conservatory roof conversions
    • Guttering, fascias and soffits
    • Roofline
    • Tiled conservatory roofs
  • Conservatories

    • conservatory roof conversions
    • conservatory roof insulation
    • Conservatory Roof replacement
    • Hardwood conservatories and orangeries
    • Sun Lounge
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • More Services

    • glass extensions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

120 reviews
Customer Service
Sort by
Highly recommend
Customer Service
Forest Edge transformed our house, we had a new front door, beautiful grey cladding to replace our old wooden cladding and a new balcony floor Ben gave us a very detailed quotation for all the works to BA carried out Steve and Rob who carried out the cladding were excellent, you can tell they take pride in their work. They turned up and tidied every day they were here We are absolutely delighted with their work I would definitely use Forest Edge again for other home improvements
Customer in Dorset Posted on 16/10/2023 , work completed 11/10/2023
Stunning service and installation!
Customer Service
My installation had all the makings of a nightmare, retail shop in Brockenhurst, pavement directly outside, two very large bay windows and customers inside whilst the installation took place! I have never left a review before, but this company deserves one, from the moment they arrived to the moment they left, I couldn't have hoped for better service, more consideration for the location they were working in, or professionalism. Each day, they were 100 percent aware of everything that could be an issue, at the end of the day you would never have known they had been there, cleaning both inside and outside. I'd like to personally thank Darren, Gordon and Simon, the fitters and site manager for being meticulous and working so carefully, I'm blown away with the end result, have had so many complimentary comments already and would recommend this company to anyone!
Customer in Hampshire Posted on 12/10/2023 , work completed 12/10/2023
Impressive service
Customer Service
This is the third piece of work completed by Forest Edge. (i) guttering replacement and new roof over the back door (ii) conservatory replacement roof and most recently (iii) sorting out a complex leak involving a flat roof. On all occasions, the service provided by Forset Edge has been excellent and I would have no hesitation in going back to them for future work. The staff are friendly and helpful - they know their stuff. They identify and sort out the problem with the minimum of fuss. This last job has complicated as two different problems were responsible for the leak. They just kept going until it was sorted and finished. Top class
Customer in Hampshire Posted on 27/09/2023 , work completed 22/09/2023
Conservatory conversion and door replacement
Customer Service
Used for two projects: 1 - Replacement of Front Door to Solidor fitting. 2 - Conversion of Conservatory roof from double-glazed to a Supalite solid roof. Work was completed to spec/quote in a professional manner. FEHI provided experienced tradespersons, and they and the sub-contractors (electrician and plasterers) all worked diligently and efficiently. Very pleased to see that they all worked without distractions such as frequent use of mobiles (other than was necessary for the work) and remained focused on the job to complete in a timely manner. Job finish was good, as was wanted, and site tidied after completion.
Andrew in Hampshire Posted on 24/07/2023 , work completed 05/07/2023
Excellent work
Customer Service
I had some recent work completed on my bungalow including guttering and repair of a flat roof completed in two parts. The team was excellent, arriving on time and keeping me informed on progress. Very neat and tidy while working and when finished. Really courteous and very helpful. Showed me pictures of the work on the roof as it was progressing and the final roof sealed. Frankly an excellent job on both occasions.
Janet in Hampshire Posted on 18/04/2023 , work completed 17/04/2023
Excellent work and a pleasure to deal with
Customer Service
We are so glad that we asked Forest Edge to build our extension! They were able to take our ideas into action and faithfully translated them into the building design. At every stage; from design, foundations through to final build; they worked efficiently and effectively and whether contractors or part of the in-house team, they were fantastic to deal with. Despite the backdrop of Brexit and other issues, the build proceeded well with no major issues or delays. Simon and John project managed it well, keeping us informed every step of the way and doing everything with good humour. We are delighted with the final outcome which has exceeded our expectations! Well done guys!
Customer in Hampshire Posted on 12/10/2022 , work completed 03/10/2022
Good service, helpful and tidy.
Customer Service
We had a large bay window plus two other units fitted. Good sales service and updates on supply/fitting dates, the guys did a great job fitting units, very helpful and left site clean and tidy. Also good after sales service as we have a few defects on the glazed units which were replaced without question also kindly matched some handles on our other windows. From our experience would certainly use this company again.
Customer in Hampshire Posted on 08/08/2022 , work completed 25/05/2022
Professional, friendly and high quality work
Customer Service
I contacted Forest Edge about replacing my old conservatory and some windows, and from the get go they were quick to respond, very helpful, professional and friendly - a refreshing change after getting nowhere and a complete lack of communication from several other companies. The support provided at every stage of the process was excellent, and everyone I spoke to and dealt with at Forest Edge were really friendly. I was given a clear timeline of when things would be done with a clear budget and they coordinated everything - fitting windows, doing the electrics and the plastering. Although there were a few unforeseen delays, they kept communication up the whole way through and still completed all the works on time. The work was all completed to a very high standard, and I can't speak highly enough of the teams who came out to replace the windows and conservatory. The support from the main office team was also excellent and they were very quick to answer any questions I had. Their level of knowledge and suggestions about how best to redesign the conservatory was invaluable, but the stand out thing for me was how easy it was to communicate with them and how friendly and helpful everyone was. The end product looks great, and I've had numerous compliments on how great the conservatory and windows look, and would recommend Forest Edge to anyone - 10/10 service.
Customer in Hampshire Posted on 31/03/2022 , work completed 17/12/2021
Look elsewhere
Customer Service
You can get Ultraframe conservatories installed by other companies and wholeheartedly recommend that you do.
Customer in Hampshire Posted on 17/03/2022 , work completed 09/03/2022
The trader replied (on 16/06/2022)
As a Ultra-installer for Ultra-frame conservatory roofs and after winning numerous awards for our installations, we meet this review head on and always take negative feedback seriously. It would have been interesting to have had a little more of an insight as to why this review was left other than to try and damage our good reputation that we work so hard to keep. We are sure that this client is happy with their new space and is getting good use out of their new addition, the photographs we have of this particular installation were being considered to entered into Ultra-frames installation of the month awards. As a reliable company we ensure all of our installations are completed to a high standard no matter the obstacles put in our way. Unfortunately, in this instance we were unable to offer the substantial amount of compensation requested due to timescales of delivery and delays due to the clients having Covid. We will always be as fair as possible where necessary and will always work with our clients to complete their dream room. We still offer the best aftersales service in our industry and will continue to do so. A negative review such as this should always be met with positivity and of course out of the 113 reviews on this platform it should stand out as one of the only negative reviews we have ever received.
Would use again
Customer Service
we had six windows, porch, conservatory windows and 3 doors replaced by Forest Edge and we had excellent service. This was all done as planned and done to budget. All employees of this company were excellent from sales persons, constructors, person who checked work and of course company owners. the doors and window fitters explained what they were doing and in which order. They said if they were going to be later in coming as they were picking up parts. Very good at customer service. The same with father and son who installed conservatory both could not have been nicer and very professional. Both teams cleaned up after themselves and wiped glass down after finishing. Again when small faults were found they phoned in to company and arranged a replacement. All this was done around Rosie our Dog!!! We are very pleased with the product. Yes we could have got cheaper but you get what you pay for and this product is excellent. The advise we had from salesperson was spot on. we are pleased with style of windows and front door. The conservatory roof has let so much light in so much better and no leaks! We have found the Bungalow so much warmer since havein g this work done. We did have a few snags some have been done and just a few to do as waiting for parts. We could not have been more pleased with product and service from this company and would use them again.
Customer in Hampshire Posted on 28/11/2021 , work completed 23/11/2021