Forest Edge Home Improvements Ltd

After recently purchasing my new house I decided to replace 5 of the windows and frames along with new window sills as they were looking tired and not working effectively. Within 48 hours from my initial enquiry i had them round to discuss the options they could offer etc. Everything was explained in detail and at no point did I feel pressured into going ahead with any of their services. When it came to the installation date the fitters that came were fantastic, very professional and worked in a clean and tidy fashion. The finished product exceeded my expectations, the quality of the product and service is second to none. I wouldn’t hesitate to recommend this company to anyone wanting home improvements.

We have just had our old conservatory fully replaced with Hup walls, roof, guttering & bifold doors. From the initial quote through to the finished project we have nothing but praise for Forest Edge. Neil is a very knowledgeable salesman who really stood apart from others we had around to quote, spending time explaining the process & materials. Being able to visit a showroom was extremely helpful too! The price for the project was better than we expected, with the option to spread the cost using a finance deal. We ended up having 3 windows replaced too, adding it onto the finance. Jay & Danny installed our new building, & were really friendly, always on time & professional. Sam the electrician & Danny the plasterer (+ their apprentices) were equally brilliant. I would highly recommend all of them! James & Simon, and the guys who fitted the windows, were also fab! We have found the Hup system ideal for several reasons: Unlike traditional builds, there was no need to check the existing foundations, & the quoted price was fixed with no nasty surprises mid-build. It could be designed with windows /doors wherever you like. It took 2 weeks from start to finish, there was minimal mess/dust, it can be built in nearly all weathers, there's no risk of rising damp etc. Once plastered you'd never know it wasn't brick! I have already recommended Forest Edge to others & would have no hesitation using their services again.

From the scaffolders to the sales person we had a lovely team of gents working for us, especially the site manager Simon, who was outstanding in his role. We started in November with terrible storms, but the team worked hard to make sure we were 'water tight'. We were delighted with the end result, thank you to all the team and we would recommend them.

I was very pleased and totally satisfied with the work done by Forest Edge Home Improvements who completed repairs to my roof this week. In particular I was impressed by Ben Kemp, their flat roof specialist who carried out the work. The design and construction quality was excellent, performed with great care and attention to detail. Ben took photos at every stage so that I could see the work done as it progressed as well as the finished job which I personally inspected. My house is 74 years old and developed a rainwater leak in a flat roof covered with felt surrounded by tiled pitched roofs on 3 sides. The repair was not easy and required new decking, replacement of felt with Firestone Permaroof rubber sheet (much stronger and durable than felt), replacing, cutting and installing a lot of new tiles to achieve a custom fit. The leak occurred end November 2023 and Forest Edge started work 15th January 2024 completing it in a day and a half. I fully recommend Forest Edge for similar work and will always try to obtain a Which Trusted Trader for any other projects in future.

During recent heavy rains our conservatory sustained a number of leaks, so we opted to replace its entire roof. Forest Edge were our chosen installers, and we couldn't be more happy with the quality of their product, and the level of service we received from first contact to the install teams, the installation was seamless. We have no hesitation in recommending Forest Edge.

New floor to ceiling windows and French doors fitted in the lounge and French doors fitted in the kitchen. The work was completed to budget and a tight schedule to complete work before Christmas. Good showroom with knowledgeable sales staff offering quality products at a fair price. Good communication throughout. Excellent support from all staff. Fitters were extremely helpful and pleasant. Kept disruption to a minimum and kept everything clean and tidy. Manufacturing fault with one set of French doors. This was immediately corrected with a new set of doors with staff going above and beyond to ensure everything fitted satisfactory to a tight timescale before Christmas. Excellent customer service and support.

It has been a pleasure working with the Forest Edge team, led by Ben, to sort our varied and somewhat complicated needs. The service, response times, and products have all been excellent. Nothing seems to be too much trouble. Steve and Rob were efficient, competent, helpful and respectful on site. It is unusual these days to get this very high level of all round service, and all done at a competitive price.

Forest Edge transformed our house, we had a new front door, beautiful grey cladding to replace our old wooden cladding and a new balcony floor Ben gave us a very detailed quotation for all the works to BA carried out Steve and Rob who carried out the cladding were excellent, you can tell they take pride in their work. They turned up and tidied every day they were here We are absolutely delighted with their work I would definitely use Forest Edge again for other home improvements

My installation had all the makings of a nightmare, retail shop in Brockenhurst, pavement directly outside, two very large bay windows and customers inside whilst the installation took place! I have never left a review before, but this company deserves one, from the moment they arrived to the moment they left, I couldn't have hoped for better service, more consideration for the location they were working in, or professionalism. Each day, they were 100 percent aware of everything that could be an issue, at the end of the day you would never have known they had been there, cleaning both inside and outside. I'd like to personally thank Darren, Gordon and Simon, the fitters and site manager for being meticulous and working so carefully, I'm blown away with the end result, have had so many complimentary comments already and would recommend this company to anyone!

This is the third piece of work completed by Forest Edge. (i) guttering replacement and new roof over the back door (ii) conservatory replacement roof and most recently (iii) sorting out a complex leak involving a flat roof. On all occasions, the service provided by Forset Edge has been excellent and I would have no hesitation in going back to them for future work. The staff are friendly and helpful - they know their stuff. They identify and sort out the problem with the minimum of fuss. This last job has complicated as two different problems were responsible for the leak. They just kept going until it was sorted and finished. Top class