Franks Garage

Annual service and MOT carried out. Communication good.

Prompt & very sound.

A good job as always.

Very good service, definitely use again.

Always quick to help and sort issues in a professional manner. Explains work required well and gives an honest opinion with all options to get you back on the road. Highly recommended.

My motor home went to the garage for M.O.T. & service & a repair to the motorised step. I was kept informed of what needed to be done & the cost involved.

After suffering from no air con in my Shogun for several weeks, I just had to get it fixed. I turned to my warranty cover who sent me to several garages, none of which managed to fix the problem. I took it to Franks Garage. They finally found the problem, sorted it out. I now have such super air con working in my Shogun. It is simply wonderful to have such a skilled and competent garage who can fix my car on the first attempt. Super service.

I always travel a round trip of 25 miles, to Franks. These people are fair and straight, and I would certainly recommend them. First class workmanship.

Took car in with gear change issue. Had to have new clutch fitted - done within 3 days - couldn't ask for more. Has solved problems that brand specialist failed to do. Always helpful and highly competent.

I am 78 years old and recently lost my husband so now all those things to do with the car are new to me. MOT, service, this garage is most helpful, nothing is too much trouble. The little things sorting out the clock which I was not able to understand. I would recommend this trader to anyone.

Always reliable, friendly and expert knowledge.

As always a good job well done, on time, great service. Highly recommend.

Franks Garage are a very friendly and professional garage. They have always serviced our motorhome and have always been very diligent and completed any required works correctly and on time. They manage all of this at a very reasonable pricing.

I have been using this garage for many years now and will continue to do so for as long as I own a car. The standard of workmanship has always been first rate, the service was excellent and very friendly.

Might not be the cheapest but without doubt the best!

Very efficient, friendly & thorough. Thanks

Fantastic service, friendly people and work on our camper van was done quickly.

Professional and brilliant

Franks Garage, Kingswood, Gloucestershire have always carried out a good service at a fair and reasonable price on my jeep. Getting parts at a low price.

Customer service was great, they did the jobs asked of them and in a fast timely manner. I will them again for repairs and my next MOT. Great job, thank you.

I've used Franks Garage for 15 years and I've always had top marks for this workshop, never any problem.

Very pleased with all works done.

Did his usual top quality job so you have with a feeling of confidence and reliability in your vehicle. He is extremely helpful with his advice.

For the very first time in over 18 years, I have had my car serviced by an independent garage. Up and till now, I always took it back to the franchise garage, in this case, Mitsubishi. Since 1990, I have been a loyal Shogun owner, having ploughed though about 12 Shoguns during this time. For the first time ever, I have held onto my Shogun past the second or third year, I'm into year four with this Shogun. I was hurried to learn that to have my Shogun serviced and MOT'ed was going to set me back £935.00. I asked for justification as to what they were going to undertaken for this amount of money, sadly they were not doing anything special. I had thought that all sorts of replacement parts were about to be fitted, but no. So, I thought I would get a second opinion, as the Shogun is out of warranty. I had heard about Franks Garage in Kingswood, and all that I had heard was no short of wonderful. So, I went to see them and was so impressed with the one to one customer service, advice, but more importantly, the no flannel approach to dealing with a customer. I had, like so many others, suffered awful customer service via my Mitsubishi garage, and to be fair, was on the point of selling my beloved Shogun and moving over to Range Rover. The way my Mitsubishi garage has treated me, was nothing short of diabolical. So, I have now had to have the Shogun serviced and MOT'ed at Franks Garage. For the first time I have been left feeling totally pleased and satisfied, both with a job very well done, and the great customer service. I would say, without contradiction, my Shogun has had possibly the best treatment it has ever had. I simply cannot praise Franks Garage highly enough. It goes without saying, Franks Garage, has now got a very loyal customer, thank you for restoring my faith in getting a job well done and treating like a customer should.

It was very good service, value for money, also very pleasant guys. Would recommend them to anyone.

Always reliable and honest, completes work on time, work is always to good standards. I would definitely recommend this garage to others

A garage that can be relied on to do a good job at a reasonable price.

They explained fully what was done. Great job.

Only a service on my car this time but have used this garage for many years, and on several repairs. They know their stuff, they do a good job and are friendly, efficient and trustworthy.

Franks garage was recommended for their honest and reliable work. This is what we experienced.

At Franks Garage you always get your job done well, things explained and (if there is) any alternatives given. They always try to accommodate any extra requests e.g..- They will drop my car keys into my daughters house down the road so I can pick the car up later.

Prompt and professional

He did a repair last Autumn - spotted an inter cylinder gasket by engine note. Repaired quickly & good job done. So returned for service & MOT. Vehicle feels better after he's worked on it - good sign. He explains what he's doing & shows you old parts - if you're interested. He's knowledgeable and trustworthy.

Excellent job.

A very efficient car service, as always courtesy car provided. Would recommend this garage to anyone.

Good, friendly service.

Always trustworthy, professional services.

Always services my motor home. Does a good efficient job at all times at a fair price.

A very clean, friendly and efficient garage.

I will not consider using any other garage. W.S Franks consistently delivers a fantastic service. They always go the extra mile to deliver customer satisfaction. I have no hesitation in recommending them.

Always good service. Good and clear advice and any issues and options always explained prior to action.

All my vehicles go to Franks Garage. I am always impressed by the immaculate premises, the efficient service, loan car offered and the attention to detail. Example: Radiator leak - radiator needed replacing. Phone call - Cam belt due in 1200 miles. Shall we do it while radiator out. Saved me money and showed a garage that "Thinks outside the box".

Always does a good job.

Franks Garage are always helpful, reliable and have shown an interest in our project to keep our 15 year Jeep on the road.

I've been using WSFranks for over 10 years. Always a good service and experience.

I always get all excellent level of service from Warren Franks and his team. The work is carried out to a high standard. If any extra work is required, I am contacted first to confirm that I want the extra work to be done. It is always made clear if anything requires attention before the next routine visit, e.g. tyre wear, brake disk/pad wear etc. A very good garage to have so local to where I live.

I experienced a brake fault. It was diagnosed over the phone by Warren and booked in for repair, and a full service at the same time. The fault was repaired, the car serviced and available the same day. The charges were clearly explained and car left in clean condition.

I have used this garage for car servicing for many years now, and have always been very satisfied with all aspects of the work, and the helpful attitude of the proprietor and his staff. Full marks to them! Very professional.

This is such an excellent (and local) garage, it is just pointless taking my Saab to the main dealer. Always helpful and do a good, reliable job.

After a gap of using our local garage. We are very pleased with his professional experts after using the warranty on our new cars

I have found this garage to be excellent in all respects. Quality of work, price and very helpful in every way. Impossible to better

Received great customer service. Highly recommended, fast and efficient service.

Highly recommended garage, always do a first class job and very honest and trustworthy owner, costs are very reasonable.

Franks have serviced and repaired our cars for over seven years and I have no hesitations in recommending them.

As usual excellent work, done when asked, at a great rate.

Good, professional service and MOT. Identified and rectified handbrake problem. Have used Warren Franks for several years and always had good results.

I can honestly recommend this garage 100%. They can be relied upon to do a quality job at a reasonable cost.

Professional job, friendly staff

Fitted me in at short notice, found problem and fixed in the way I would expect. Reliable mechanic.

I have used Mr Franks for 15 years and would highly recommend him.

Excellent advice about work that was identified by a Skoda main dealer, but had very expensive quotes. The garage also identified a serious issue with a rear break disc which the main dealer had missed. The work required was clearly explained and quoted. The service was excellent.

I use this garage consistently for MOT's and repairs. They are trustworthy, friendly and professional.

A very personable garage - you can actually speak with the person who will be carrying out the work. They've always been happy to deal with any issues.

Over the last ten years I have always used this garage for services (2 vehicles). They also look after my daughters vehicle. A great personal service and always trustworthy. I was recommended to use them by my brother, and indeed a lot of my family use them. They are not the closest to me but I would not dream of using anyone else.