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Friendly Water

Logo on white
Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
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4.8

142 Reviews

About

Friendly Water are the leading independent water treatment specialists serving homes and businesses in Surrey, London and The Home Counties. We supply, install and service water softening and water filtration equipment, purifiers, water coolers, specialist water taps and water pressure boosting systems.

We are not tied to any manufacturer's equipment, so we honestly recommend and offer the best products for your individual requirements and budget. We supply products of all the leading brands.
Installation is by our friendly, experienced plumbers. We do not subcontract!

We also supply and deliver salt for water softeners and bottled water for office water coolers. Our prices are competitive and you'll find our service is superb!

Come and see us, our showroom in Walton-on-Thames is THE place to discuss all your water treatment needs and to get truly impartial advice.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • More Services

    • water filters
    • purifiers
    • coolers
    • boiling water taps
    • salt

Customer reviews

Reviews summary

4.8
142 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Brilliant service.
Customer Service
Quality
Value
Very friendly staff. Punctual, tidy replacement of water softener. Helpfully fixed a leak too!
Deborah, Berkshire10/09/2018
Good service
Customer Service
Quality
Value
They arrived on time, did what they said they would do, left the work area clean and tidy, explained what they had done. No problems with new equipment (yet) overall very pleased.
Ken, Surrey28/08/2018
Reassuring professional service
Customer Service
Quality
Value
Water softener installation initial visit was informative and helpful without being overbearing. Installation engineer prompt, efficient and friendly.
Mike, Hampshire15/08/2018
Prompt and professional
Customer Service
Quality
Value
Friendly Water was very thorough in inspecting the location of the water pump and the feasibility of installing a water softener, taking into account the most suitable make for our house. The cost was also reasonable for our house. Chris, Dave and the owner Carl were all friendly, professional, punctual and efficient. I have no hesitation in recommending them.
Joyce, London14/08/2018
Efficient and friendly
Customer Service
Quality
Value
Friendly water quoted for the fitting of a water softener. Their salesman, Chris, was great at explaining the benefits. It was easy to make an informed choice. The fitting was at a time and date to suite me and was quick. They left the area tidy and clean.
Deborah, Hertfordshire10/07/2018
Friendly experienced & professional.
Customer Service
Quality
Value
Fitting of water softener to my 3 floor town house was not straight forward due to lack of drain & feed on one side of house & not straight forward rising main. Work carried out in 5 hours - good going.
Leslie, Surrey06/07/2018
Excellent service
Customer Service
Quality
Value
Everything was great, Dave, the installer, arrived when agreed, communicated well what needed to be done and gave me a clear briefing about how and when to refill unit with salt and what would be using the soft water and what would still be hard. The kitchen was left clean and tidy and he took all of the packaging etc. away with him.
Tony Makepeace13/06/2018
Polite and professional
Customer Service
Quality
Value
Excellent experience throughout. All personal helpful, polite & professional. Everything happened as & when it should. So far very pleased. Water system & RO system fitted today. No experience of efficiency to comment on.
Victoria, Berkshire01/06/2018
Efficient & polite
Customer Service
Quality
Value
very efficient and polite from my first enquiry, the preliminary assessment visit and the work that was carried out - removal of old water softener and fitting of new one.
Mary, London25/05/2018
Prompt and professional
Customer Service
Quality
Value
Excellent service provided by a very skilled engineer.
Alistair, West Sussex16/03/2018