Endorsed by Which?

Friendly Water

4.8

176 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Friendly Water are the leading independent water treatment specialists serving homes and businesses in Surrey, London and Home Counties. We supply, install and service water softening and water filtration equipment, purifiers, water coolers, specialist water taps and water pressure boosting systems.

We are not tied to any manufacturer's equipment, so we honestly recommend and offer the best products for your individual requirements and budget. We supply products of all the leading brands.
Installation is by our friendly, experienced plumbers. We do not subcontract!

We also supply and deliver salt for water softeners. Our prices are competitive and you'll find our service is superb!

Contact us to discuss all your water treatment needs and to get an impartial advice.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • Water softener installation and maintenance

  • More Services

    • water filters
    • water purification
    • coolers
    • boiling water taps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
176 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Good service overall
Customer Service
Quality
Value
Slightly disappointed when we were left with no hot water after installation of water softener. But rectified quickly the following day. Overall, a good service.
Which? Trusted Traders Consumer Posted on 17/05/2016 , work completed 17/05/2016
Prompt & professional
Customer Service
Quality
Value
Seems to have done an excellent job.
Which? Trusted Traders Consumer Posted on 28/11/2016 , work completed 28/11/2016
My Review
Customer Service
Quality
Value
Installation of water softener, very well carried out clean tidy and efficient. We would have appreciated some form of conformation form in writing prior to work being carried out?
Donald, Hampshire Posted on 14/12/2015 , work completed 14/12/2015
Friendly and Efficient
Customer Service
Quality
Value
The fitting of a new water softener was done smoothly and efficiently. The fitter was friendly and explained the system well.
Michael, Oxfordshire Posted on 27/01/2016 , work completed 27/01/2016
Good service
Customer Service
Quality
Value
They arrived on time, did what they said they would do, left the work area clean and tidy, explained what they had done. No problems with new equipment (yet) overall very pleased.
Ken, Surrey Posted on 28/08/2018 , work completed 28/08/2018
Friendly yes and took time explaining the options enabling informed decision.
Customer Service
Quality
Value
Staff assessing job were friendly and helpful. Date booked for softner to be fitted. Unfortunately due to engineer football injury this was delayed for 11 days. Engineer was 1hr late arriving as he had grossly underestimated travel time. Engineer was friendly and did a good neat job, accommodating all requirements for the fitting and cleaned up after himself. However dishwasher that had to be removed during fitting was not reconnected so it is worth checking all connections before the engineer leaves. They were very apologetic and assured me this was unusual.
Jane Steenstra Posted on 05/10/2018 , work completed 05/10/2018
My Review
Customer Service
Quality
Value
Prompt & professional
Charlotte, Middlesex Posted on 01/12/2015 , work completed 01/12/2015
Prompt and professional
Customer Service
Quality
Value
Replacement of existing water softener done promptly and neatly.
Which? Trusted Traders Consumer Posted on 20/01/2017 , work completed 20/01/2017
Friendly & efficient
Customer Service
Quality
Value
From first contact to completion of installation, everything was carried out in a friendly and efficient manner would certainly recommend.
Mike, Hampshire Posted on 11/07/2016 , work completed 11/07/2016
Efficient
Customer Service
Quality
Value
On time. Organised. Professional.
Robin, Surrey Posted on 15/01/2019 , work completed 15/01/2019