Endorsed by Which?

Friendly Water

4.8

176 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Friendly Water are the leading independent water treatment specialists serving homes and businesses in Surrey, London and Home Counties. We supply, install and service water softening and water filtration equipment, purifiers, water coolers, specialist water taps and water pressure boosting systems.

We are not tied to any manufacturer's equipment, so we honestly recommend and offer the best products for your individual requirements and budget. We supply products of all the leading brands.
Installation is by our friendly, experienced plumbers. We do not subcontract!

We also supply and deliver salt for water softeners. Our prices are competitive and you'll find our service is superb!

Contact us to discuss all your water treatment needs and to get an impartial advice.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • Water softener installation and maintenance

  • More Services

    • water filters
    • water purification
    • coolers
    • boiling water taps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
176 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
My review
Customer Service
Quality
Value
Excellent.
Bill, Surrey Posted on 23/12/2016 , work completed 23/12/2016
Job well done
Customer Service
Quality
Value
Very impressed and would definitely recommend this company.
Jennifer, Berkshire Posted on 27/06/2016 , work completed 27/06/2016
Happy customer
Customer Service
Quality
Value
No pushy sales, pleasant plumber. Efficient service on a date of my choosing.
Julie, Hampshire Posted on 05/07/2016 , work completed 05/07/2016
Highly Efficient and Professional Job
Customer Service
Quality
Value
Very impressive installation of the water softener, quick, neat with no damage and very little disturbance. Very pleased with the result.
Mick, Surrey Posted on 21/12/2017 , work completed 21/12/2017
Efficient, Effective, Tidy.
Customer Service
Quality
Value
Installation of a water softener was undertaken efficiently, effectively and tidily by a pleasant, friendly expert who explained what he was doing.
Andrew, Hampshire Posted on 04/01/2018 , work completed 04/01/2018
Professional, friendly and courteous
Customer Service
Quality
Value
Jimmy, the installer, knew what he was doing (obviously) and gave me confidence that the job would go well. A very clean and tidy installation of softener, tap, external tap and filter.
John, Hampshire Posted on 02/01/2018 , work completed 02/01/2018
Excellent service
Customer Service
Quality
Value
Would highly recommend friendly water. The engineer that came to install the unit was very friendly, efficient and left my place tidy and clean. The filter water tastes amazing and our water throughout the house is lovely and soft.
Vikki, Surrey Posted on 06/03/2018 , work completed 06/03/2018
Professional
Customer Service
Quality
Value
Installed and commissioned water softener - done on time, courteous and professional.
C, Surrey Posted on 29/03/2019 , work completed 29/03/2019
Excellent work
Customer Service
Quality
Value
Very good standard of work - fitting water softener in very tight space. Solved problems and produced a very good outcome.
Alan, Hampshire Posted on 23/01/2019 , work completed 23/01/2019
Water softener fitting
Customer Service
Quality
Value
Softener fitted on day agreed for price quoted. Friendly & efficient service from both the office when making the booking and the engineer when fitting.
Nick, Berkshire Posted on 17/08/2016 , work completed 17/08/2016
Prompt and professional
Customer Service
Quality
Value
Took out the old water softener and put in a new one. Did not charge labour as we are old customers. Very prompt, tidy and helpful.
J, Surrey Posted on 06/10/2015 , work completed 06/10/2015
Good job
Customer Service
Quality
Value
Good communications punctual, every time explained well, fitter very clean and tidy a very good all round experience.
Roger, Hertfordshire Posted on 03/11/2015 , work completed 03/11/2015
My Review
Customer Service
Quality
Value
Fitted water softeners in a day and in time stated. Friendly, helpful staff.
Zoe, Surrey Posted on 20/11/2015 , work completed 20/11/2015
Great job
Customer Service
Quality
Value
Great advice and service.
Nigel, Surrey Posted on 26/08/2016 , work completed 26/08/2016
Excellent Work
Customer Service
Quality
Value
Prompt, friendly, professional service. Clean and tidy installation, would highly recommend this company.
Maggie, Surrey Posted on 01/12/2017 , work completed 01/12/2017
Very Satisfied
Customer Service
Quality
Value
Very professional, easy to deal with and I felt Friendly Water was commendably customer-focused. Understood our needs & answered all questions & queries. Highly recommended.
Martin, London Posted on 26/02/2018 , work completed 26/02/2018
Very happy.
Customer Service
Quality
Value
Great service, great support, great staff sales & fitting. Sales staff didn't pressure me to buy, fitters staff took time to explain value setting & operation. This after 6 months of running.
Graham, Hampshire Posted on 24/09/2019 , work completed 24/09/2019
Customer Service
Quality
Value
Have been your customer for over 15 years. After moving home, I naturally contacted you again. Very happy to have my water softener again. As always, great service, no problems, reliable professional and efficient.
Afia, Middlesex Posted on 23/06/2015 , work completed 23/06/2015
My Review
Customer Service
Quality
Value
Prompt & professional
Which? Trusted Traders Consumer Posted on 06/08/2015 , work completed 06/08/2015
Excellent
Customer Service
Quality
Value
I phoned Monday am and they visited same day and fitted on Friday ( Water softener and filter)
Dominic, London Posted on 05/02/2016 , work completed 05/02/2016
Prompt, professional, helpful
Customer Service
Quality
Value
Speedy and helpful response to request for quote. Very speedy delivery. Kept to agreed schedule for subsequent commissioning. 100% job.
Chris, London Posted on 30/03/2016 , work completed 30/03/2016
Excellent service
Customer Service
Quality
Value
I am very impressed with the service I received. This company name is apt as everyone from customer service, salesman and engineer are friendly and very helpful. All work was carried out on time and area was left clean and tidy. I would be happy to recommend this company to anyone.
Teresa, Hampshire Posted on 17/02/2016 , work completed 17/02/2016
As promised, recommended
Customer Service
Quality
Value
Patient, valuable, knowledgeable sales prices. Quick, tidy install by friendly installer. Answered all questions at all times. Would not hesitate to recommend.
Simon, Berkshire Posted on 26/02/2016 , work completed 26/02/2016
Excellent from start to finish
Customer Service
Quality
Value
Very informative visit to receive a quote on the installation of a water softener and separate drinking water filter. Installation was carried out efficiently by a tidy and friendly employee. Very pleased with the service.
Celia, Middlesex Posted on 02/09/2016 , work completed 02/09/2016
An excellent installation
Customer Service
Quality
Value
The installation of our water softener was carried out in a most professional and efficient manner.
Edwin, Surrey Posted on 27/02/2017 , work completed 27/02/2017