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Friendly Water

4.8

176 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Friendly Water are the leading independent water treatment specialists serving homes and businesses in Surrey, London and Home Counties. We supply, install and service water softening and water filtration equipment, purifiers, water coolers, specialist water taps and water pressure boosting systems.

We are not tied to any manufacturer's equipment, so we honestly recommend and offer the best products for your individual requirements and budget. We supply products of all the leading brands.
Installation is by our friendly, experienced plumbers. We do not subcontract!

We also supply and deliver salt for water softeners. Our prices are competitive and you'll find our service is superb!

Contact us to discuss all your water treatment needs and to get an impartial advice.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • Water softener installation and maintenance

  • More Services

    • water filters
    • water purification
    • coolers
    • boiling water taps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
176 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent Workmanship
Customer Service
Quality
Value
Excellent workmanship, everything done to highest standard, highly recommended.
Stephen, Surrey Posted on 14/02/2018 , work completed 14/02/2018
Brilliant Job
Customer Service
Quality
Value
Dave was excellent and worked very hard and efficient. Well done.
Raman, Middlesex Posted on 01/02/2018 , work completed 01/02/2018
Excellent work
Customer Service
Quality
Value
Friendly Water advised on the type of water softener replacement and supplied. They kept to time and budget, were very tidy and provided very helpful advice.
Adrian, Surrey Posted on 18/01/2018 , work completed 18/01/2018
My review
Customer Service
Quality
Value
Excellent job.
L, Surrey Posted on 10/01/2018 , work completed 10/01/2018
Efficient, Effective, Tidy.
Customer Service
Quality
Value
Installation of a water softener was undertaken efficiently, effectively and tidily by a pleasant, friendly expert who explained what he was doing.
Andrew, Hampshire Posted on 04/01/2018 , work completed 04/01/2018
Professional, friendly and courteous
Customer Service
Quality
Value
Jimmy, the installer, knew what he was doing (obviously) and gave me confidence that the job would go well. A very clean and tidy installation of softener, tap, external tap and filter.
John, Hampshire Posted on 02/01/2018 , work completed 02/01/2018
Highly Efficient and Professional Job
Customer Service
Quality
Value
Very impressive installation of the water softener, quick, neat with no damage and very little disturbance. Very pleased with the result.
Mick, Surrey Posted on 21/12/2017 , work completed 21/12/2017
Excellent Work
Customer Service
Quality
Value
Prompt, friendly, professional service. Clean and tidy installation, would highly recommend this company.
Maggie, Surrey Posted on 01/12/2017 , work completed 01/12/2017
Great service
Customer Service
Quality
Value
Great service from everyone I have had contact with.
Katie, Surrey Posted on 03/11/2017 , work completed 03/11/2017
Great service
Customer Service
Quality
Value
Wanted a water softener fitted. Options clearly explained, work completed quickly.
Tina, Surrey Posted on 20/10/2017 , work completed 20/10/2017
My review
Customer Service
Quality
Value
Helpful and knowledgeable.
Julie, Middlesex Posted on 13/10/2017 , work completed 13/10/2017
An excellent job
Customer Service
Quality
Value
A friendly and efficient service.
Eric, Surrey Posted on 10/10/2017 , work completed 10/10/2017
A Soft Touch
Customer Service
Quality
Value
I called on them to repair a 12 year old water softener. They were really helpful but advised I should consider replacing the unit for various reasons which were already obvious to me. An appointment was made - turned up on time and did a good job. It looks a much better installation and we noticed an immediate improvement. Thanks.
Jeremy, London Posted on 27/09/2017 , work completed 27/09/2017
Very good service
Customer Service
Quality
Value
Professional and efficient, very good at responding to queries.
Florence, Kent Posted on 26/09/2017 , work completed 26/09/2017
Professional, efficient and friendly
Customer Service
Quality
Value
Overall a superb company. Intelligent and very efficient solution to installing our softener and extremely professional. Also very friendly, easy-going and inspired complete confidence - not only in terms of the actual work but also for any future support in the unlikely event of any problems.
Sharman Posted on 08/09/2017 , work completed 08/09/2017
Polite and Professional
Customer Service
Quality
Value
Salesman prompt, friendly, polite and professional. Plumber same as above.
Peter, Berkshire Posted on 06/09/2017 , work completed 06/09/2017
Prompt and professional.
Customer Service
Quality
Value
Very pleased with the installation. Was completed in the time given, would highly recommend.
Doreen, Middlesex Posted on 31/08/2017 , work completed 31/08/2017
Prompt & efficient
Customer Service
Quality
Value
Excellent service. Arrived promptly at time arranged. Performed water softener installation quickly & efficiently. Friendly & helpful engineer.
Barbara, London Posted on 06/07/2017 , work completed 06/07/2017
Exactly as promised
Customer Service
Quality
Value
Had a full water softening system installed. Recommended appropriate system for needs and fulfilled order when scheduled for price quoted. 2 months of use without any problems. Would definitely recommend.
Lisa, West Sussex Posted on 29/06/2017 , work completed 29/06/2017
Excellent service
Customer Service
Quality
Value
Excellent service, delivered promptly.
Sharon, Hampshire Posted on 22/06/2017 , work completed 22/06/2017
Professional & great customer service
Customer Service
Quality
Value
An excellent experience from early discussion through to installation and aftersales. We are very happy with the install itself - very conscientious and exceptionally tidy plumbing.
John, Surrey Posted on 12/06/2017 , work completed 12/06/2017
Excellent job
Customer Service
Quality
Value
Outstanding job. Very well set up & installed.
Kishor, Surrey Posted on 07/06/2017 , work completed 07/06/2017
My review
Customer Service
Quality
Value
Friendly and efficient
Nigel, Berkshire Posted on 26/05/2017 , work completed 26/05/2017
Excellent professional service
Customer Service
Quality
Value
Water softener installed. Excellent communications and professional service from all at Friendly Water from initial discussion to installation.
Tim, Hampshire Posted on 26/05/2017 , work completed 26/05/2017
Highly recommended independent supplier
Customer Service
Quality
Value
Our survey was conducted in a friendly, professional and informative manner with no sales pressure. The installation was undertaken promptly, efficiently and tidily by one of their fitters who was very polite and informative. Have no hesitation in recommending Friendly Water.
2011-04-27 00:21:52.617 Posted on 19/05/2017 , work completed 19/05/2017