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Endorsed by Which?
Friendly Water
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Friendly Water are the leading independent water treatment specialists serving homes and businesses in Surrey, London and Home Counties. We supply, install and service water softening and water filtration equipment, purifiers, water coolers, specialist water taps and water pressure boosting systems.
We are not tied to any manufacturer's equipment, so we honestly recommend and offer the best products for your individual requirements and budget. We supply products of all the leading brands.
Installation is by our friendly, experienced plumbers. We do not subcontract!
We also supply and deliver salt for water softeners. Our prices are competitive and you'll find our service is superb!
Contact us to discuss all your water treatment needs and to get an impartial advice.
What we do
Plumbers
- Water softener installation and maintenance
Water treatment
Water softener installation and maintenance
More Services
- water filters
- water purification
- coolers
- boiling water taps
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
176 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt & professional
Customer Service
Quality
Value
Seems to have done an excellent job.
Which? Trusted Traders Consumer
, work completed
Recommended
First class
Customer Service
Quality
Value
From the initial sales consultation through to the plumbing installation, everything was fully explained at our pace. No hard sell and no pressure to purchase. Really happy with this company.
Claire, Surrey
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Every aspect of work was highly professional. We have no complains.
Mireya, Surrey
, work completed
Recommended
No complaints at all
Customer Service
Quality
Value
Job was carried out how we would wish. Prompt and room left tidy.
Bev
, work completed
Recommended
Professional and competent
Customer Service
Quality
Value
Sales presentation answered all our questions. Installation went as planned despite some pipework challenges, demonstration and explanation comprehensive. Very satisfied.
Paul, Buckinghamshire
, work completed
Recommended
Excellent from start to finish
Customer Service
Quality
Value
Very informative visit to receive a quote on the installation of a water softener and separate drinking water filter. Installation was carried out efficiently by a tidy and friendly employee. Very pleased with the service.
Celia, Middlesex
, work completed
Recommended
Great job
Customer Service
Quality
Value
Great advice and service.
Nigel, Surrey
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Work was carried out conscientiously including additional amendments to pipe work without any further cost. It was all done to our complete satisfaction. We are delighted with the external housing for the water softener which has left free space under the sink. Delighted with the product we wish we had installed on year ago.
Happy Customer
, work completed
Recommended
Water softener fitting
Customer Service
Quality
Value
Softener fitted on day agreed for price quoted. Friendly & efficient service from both the office when making the booking and the engineer when fitting.
Nick, Berkshire
, work completed
Recommended
Simply the best you can get
Customer Service
Quality
Value
Arrived on time. Did an excellent job, clean, fast, very impressive. Water tap & softener were fitted and you would not have known that a workman had been in my house.
Irene, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very professional
Peter, Hampshire
, work completed
Recommended
Great job
Customer Service
Quality
Value
Water softener installations more complicated than first thought, but just sorted out all the plumbing issues and has made the valves accessible without moving the softener, so much better solution. Highly recommended.
Kathryn, Berkshire
, work completed
Recommended
Amazing company
Customer Service
Quality
Value
The company is 'Second to none' from sales (Sam) to surveyor (Sorry can't remember the name) to installer (Jimmy). As an independent company they are able to be competitive sell the best of the best in product and are 'so' knowledgeable. Thank you from an exceptionally happy customer.
Gabriel, Middlesex
, work completed
Recommended
Friendly & efficient
Customer Service
Quality
Value
From first contact to completion of installation, everything was carried out in a friendly and efficient manner would certainly recommend.
Mike, Hampshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very efficient & tidy
Muriel, Hampshire
, work completed
Recommended
Happy customer
Customer Service
Quality
Value
No pushy sales, pleasant plumber. Efficient service on a date of my choosing.
Julie, Hampshire
, work completed
Recommended
Job well done
Customer Service
Quality
Value
Very impressed and would definitely recommend this company.
Jennifer, Berkshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent and professional
Richard, Hampshire
, work completed
Recommended
Seamless service
Customer Service
Quality
Value
From the quote to the finished job, they were professional, efficient, on time and the work of high quality.
Camilla, London
, work completed
Recommended
First class job
Customer Service
Quality
Value
First class professional job from start to finish.
John, Surrey
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Water softener was delivered and installed with minimum of fuss. Polite and professional - and friendly - they live up to their name. Would recommend highly.
Jill, London
, work completed
Recommended
My Review
Customer Service
Quality
Value
Replacement of water softener. Professional, explained pros & cons of various water softener with recommendations. Replacement was quick & efficient and advice on maintenance was clear.
J, London
, work completed
Recommended
Brilliant work carried out
Customer Service
Quality
Value
The company were fantastic, I was not sure of where to place the unit and they came out again to sort it out. Work was very neat and tidy and on time and prompt. Would recommend for sure.
Rashpal, Surrey
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Great job. Friendly installer explained clearly work to be carried out.
Which? Trusted Traders Consumer
, work completed
Recommended
Good service overall
Customer Service
Quality
Value
Slightly disappointed when we were left with no hot water after installation of water softener. But rectified quickly the following day. Overall, a good service.
Which? Trusted Traders Consumer
, work completed
Recommended