Endorsed by Which?

Friendly Water

4.8

176 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Friendly Water are the leading independent water treatment specialists serving homes and businesses in Surrey, London and Home Counties. We supply, install and service water softening and water filtration equipment, purifiers, water coolers, specialist water taps and water pressure boosting systems.

We are not tied to any manufacturer's equipment, so we honestly recommend and offer the best products for your individual requirements and budget. We supply products of all the leading brands.
Installation is by our friendly, experienced plumbers. We do not subcontract!

We also supply and deliver salt for water softeners. Our prices are competitive and you'll find our service is superb!

Contact us to discuss all your water treatment needs and to get an impartial advice.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • Water softener installation and maintenance

  • More Services

    • water filters
    • water purification
    • coolers
    • boiling water taps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
176 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Fantastic professional job
Customer Service
Quality
Value
The job was carried out with minimal mess and a very high standard of workmanship. I could not recommend this company any higher.
James, Kent Posted on 06/05/2016 , work completed 06/05/2016
My Review
Customer Service
Quality
Value
This is the 3rd time we have used this company and again the service was prompt, courteous, clean and also with helpful tips.
Arthur, Surrey Posted on 03/05/2016 , work completed 03/05/2016
Very good service
Customer Service
Quality
Value
Friendly water installed a water softener and a drinking water filter. The work required some plumbing alterations and I was very happy with the quality of work.
Gurmeet, London Posted on 20/04/2016 , work completed 20/04/2016
Prompt and professional
Customer Service
Quality
Value
Jimmy the technician is a hardworking person. He explained everything about our replacement water softener. Well done.
John, Hampshire Posted on 15/04/2016 , work completed 15/04/2016
Water softener installation
Customer Service
Quality
Value
I first used Friendly Water to install a water softener in 2002. It worked perfectly for 14 years. I have just moved house and got them to do it again. The installer(Dave) was punctual, polite, efficient and tidy and we now have a fully functioning softener. I have no hesitation in recommending them to anyone considering a water softener and we'll certainly use them again if ever we move again. Ten out of ten for service.
2011-01-27 15:16:20.437 Posted on 13/04/2016 , work completed 13/04/2016
Excellent, friendly, prompt, professional
Customer Service
Quality
Value
All of the above (review title) could not be more satisfied.
John, Surrey Posted on 11/04/2016 , work completed 11/04/2016
Professional and courteous
Customer Service
Quality
Value
We received faultless service from the first phone call through to completion of the job.
Carol, London Posted on 07/04/2016 , work completed 07/04/2016
Prompt, professional, helpful
Customer Service
Quality
Value
Speedy and helpful response to request for quote. Very speedy delivery. Kept to agreed schedule for subsequent commissioning. 100% job.
Chris, London Posted on 30/03/2016 , work completed 30/03/2016
Excellent Service pre-sale and post-sale
Customer Service
Quality
Value
We were recommended this company by a kitchen installation company. The selling process was handled in an unbiased and extremely informative way and included a practical demonstration of a water softener. We were left with a number of options based on different price points. Having made a decision, the installation was completed in a timely manner. The installer arrived promptly, was very courteous and left everything clean and tidy. We would highly recommend Friendly Water.
Bazzerstoke Posted on 07/03/2016 , work completed 07/03/2016
Excellent job
Customer Service
Quality
Value
Friendly Water did an excellent job. The initial survey and quote was relaxed and non-pushy. Installer was very helpful, tidy and efficient. Good job.
Alan, Hertfordshire Posted on 01/03/2016 , work completed 01/03/2016
As promised, recommended
Customer Service
Quality
Value
Patient, valuable, knowledgeable sales prices. Quick, tidy install by friendly installer. Answered all questions at all times. Would not hesitate to recommend.
Simon, Berkshire Posted on 26/02/2016 , work completed 26/02/2016
Excellent service
Customer Service
Quality
Value
I am very impressed with the service I received. This company name is apt as everyone from customer service, salesman and engineer are friendly and very helpful. All work was carried out on time and area was left clean and tidy. I would be happy to recommend this company to anyone.
Teresa, Hampshire Posted on 17/02/2016 , work completed 17/02/2016
Prompt and efficient
Customer Service
Quality
Value
I would recommend this company.
Cynthia, Hampshire Posted on 16/02/2016 , work completed 16/02/2016
Excellent
Customer Service
Quality
Value
I phoned Monday am and they visited same day and fitted on Friday ( Water softener and filter)
Dominic, London Posted on 05/02/2016 , work completed 05/02/2016
Friendly and Efficient
Customer Service
Quality
Value
The fitting of a new water softener was done smoothly and efficiently. The fitter was friendly and explained the system well.
Michael, Oxfordshire Posted on 27/01/2016 , work completed 27/01/2016
Very professional
Customer Service
Quality
Value
Very pleased with my new water softener. Fitted with minimum fuss by a friendly but professional man
Kim, Surrey Posted on 18/01/2016 , work completed 18/01/2016
Excellent job & service
Customer Service
Quality
Value
This was a fairly complicated installation and we were impressed with the engineers, evaluation, careful consideration, experience and achievement. Great result!
Jillie, Surrey Posted on 18/12/2015 , work completed 18/12/2015
My Review
Customer Service
Quality
Value
Excellent job
Philip, Berkshire Posted on 16/12/2015 , work completed 16/12/2015
My Review
Customer Service
Quality
Value
Installation of water softener, very well carried out clean tidy and efficient. We would have appreciated some form of conformation form in writing prior to work being carried out?
Donald, Hampshire Posted on 14/12/2015 , work completed 14/12/2015
Highly recommended
Customer Service
Quality
Value
I have no hesitation in recommending them. Hague Water Softener unit installed.
Which? Trusted Traders Consumer Posted on 09/12/2015 , work completed 09/12/2015
My Review
Customer Service
Quality
Value
Prompt & professional
Charlotte, Middlesex Posted on 01/12/2015 , work completed 01/12/2015
My Review
Customer Service
Quality
Value
Installation of new and removal of old water softener. Carried out quickly and cleanly by pleasant engineer.
Raymond, Surrey Posted on 27/11/2015 , work completed 27/11/2015
My Review
Customer Service
Quality
Value
Fitted water softeners in a day and in time stated. Friendly, helpful staff.
Zoe, Surrey Posted on 20/11/2015 , work completed 20/11/2015
Excellent job
Customer Service
Quality
Value
Prompt, efficient service! Dave left everything tidy, worked quickly and efficiently and explained everything clearly. Couldn't be more pleased!
Jan, Surrey Posted on 20/11/2015 , work completed 20/11/2015
Great job.
Customer Service
Quality
Value
A very clean and efficient installation by Dave. Very pleased, nothing was too much trouble.
Tim, Berkshire Posted on 18/11/2015 , work completed 18/11/2015