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Endorsed by Which?
Friendly Water
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Friendly Water are the leading independent water treatment specialists serving homes and businesses in Surrey, London and Home Counties. We supply, install and service water softening and water filtration equipment, purifiers, water coolers, specialist water taps and water pressure boosting systems.
We are not tied to any manufacturer's equipment, so we honestly recommend and offer the best products for your individual requirements and budget. We supply products of all the leading brands.
Installation is by our friendly, experienced plumbers. We do not subcontract!
We also supply and deliver salt for water softeners. Our prices are competitive and you'll find our service is superb!
Contact us to discuss all your water treatment needs and to get an impartial advice.
What we do
Plumbers
- Water softener installation and maintenance
Water treatment
Water softener installation and maintenance
More Services
- water filters
- water purification
- coolers
- boiling water taps
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
176 reviews
Recommended
Recommended
by 100% of customers
Sort by
Neat & professional job
Customer Service
Quality
Value
The salesman was very honest, informative & professional. Told us all in a friendly manner the pros & cons, & was not pushy. The engineer was also very pleasant & did the job in the time allocated. Work was very neat & tidy, also he cleaned up before he left. Would definitely recommend to family & friends.
Russell, Berkshire
, work completed
Recommended
Good job
Customer Service
Quality
Value
Good communications punctual, every time explained well, fitter very clean and tidy a very good all round experience.
Roger, Hertfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very good and friendly service.
Arthur, Surrey
, work completed
Recommended
Neatly done, and friendly.
Customer Service
Quality
Value
Arrived on time and completed the job in a timely manner. Very neat and tidy.
Tracy, Surrey
, work completed
Recommended
Excellent work.
Customer Service
Quality
Value
Prompt, competent and impressive!
Angela, Surrey
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Took out the old water softener and put in a new one. Did not charge labour as we are old customers. Very prompt, tidy and helpful.
J, Surrey
, work completed
Recommended
Water softener supply and fit
Customer Service
Quality
Value
The initial visit was informative and friendly. The installation was very professional and the results are excellent. Highly recommended.
KevynM
, work completed
Recommended
Exactly as expected.
Customer Service
Quality
Value
Friendly, on time, informative, and did a good job. Clean, looks good, and explained how it all worked!
Paul, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
This is the second occasion I have used friendly water to install a water softener. Over the past nine years of dealing with them I have found them to be extremely knowledgeable about the products, very courteous, good time keeping and perform a professional job. Highly recommend
Kenneth, Surrey
, work completed
Recommended
Prompt, professional, excellent job.
Customer Service
Quality
Value
The company knew we wanted the water filter installing as quickly as possible. They rang on the morning to say they had a cancellation, and could they come immediately. We were delighted. The work was done quickly and efficiently, with no mess and everything cleared up afterwards. Really good job.
Barbara, Surrey
, work completed
Recommended
On time, tidy, cleaned up.
Customer Service
Quality
Value
On time, neat installation of both water softener and Quooker, cleared up.
Michael, Surrey
, work completed
Recommended
Excellent workmanship
Customer Service
Quality
Value
Arrived on time. Removed old water softener and installed new one. Polite, efficient and removed all packaging and rubbish. Explained how it worked
Jean, Middlesex
, work completed
Recommended
Excellent in all respects
Customer Service
Quality
Value
Excellent.
Clive, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt & professional
Which? Trusted Traders Consumer
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent All-round.
Roger, Hampshire
, work completed
Recommended
Installation of water softener
Customer Service
Quality
Value
The plumber arrived exactly on time. He was incredibly neat, tidy & professional. Installed the water softener and re-arranged the 'spaghetti junction' of pipes surrounding, which resulted in one very happy customer.
Peter, Hampshire
, work completed
Recommended
Customer Service
Quality
Value
Have been your customer for over 15 years. After moving home, I naturally contacted you again. Very happy to have my water softener again. As always, great service, no problems, reliable professional and efficient.
Afia, Middlesex
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
First class experience from first visit to final fitting, very impressed with water softener performance. No pressure selling and friendly and professional staff. I would highly recommend Friendly Water.
Mike, Berkshire
, work completed
Recommended
Independent, knowledgeable.
Customer Service
Quality
Value
Independent advice on water softeners - very important, no hard sell, just professional, helpful knowledge. Excellent follow-up care and almost zero maintenance. Thoroughly clean and tidy. Extremely professional and very pleased with my choice with a firm that goes the extra mile.
Niki, Middlesex
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Adapted to requirements very positively. A good job done.
Peter, Buckinghamshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent work.
Sally-Anne, Surrey
, work completed
Recommended
Complete and professional job
Customer Service
Quality
Value
Great sales pitch & informative. Installation & procurement well administered. Professional install & tidy work. Highly recommended.
Sanjay, London
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent service, prompt/on time. Helpful and took pride in the installation to make sure we were entirely happy.
William, Surrey
, work completed
Recommended
Brilliant job and prompt & professional
Customer Service
Quality
Value
Both of the two people involved in our work were the most 'can do' people I have ever come across. Both efficient and personable. No idea on value as didn't price other companies.
Hazel, Surrey
, work completed
Recommended
Professional installation
Customer Service
Quality
Value
Good advice, value for money, and just as important a very professional installation.
Chris, Hampshire
, work completed
Recommended