Endorsed by Which?

Fullbore Drain Service

4.9

90 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Operating as a family run specialist drainage company Established in 1992 we have more than 40 years experience in the drain cleaning industry. Cofounder and president of the NADC and Drainsafe and teach drainage disciplines alongside that.

The passion we have when it comes to un-blocking & amp; cleaning drains often exceeds what would be considered to be normal practice with many other drainage companies

Our company policy from the onset has been to offer to all of our customers an easy to understand fixed rate of charge with absolutely: No Hidden Extras

We make no additional charges for the specialist equipment we may use to unblock or clean your drains Our highly skilled operatives provide you with a progress report every 15 minutes

No job is beyond our Scope and Expertise We keep you informed throughout any works and provide advice on: What is causing the problem - Where the problem is - how can this be avoided in the future

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Drain and sewer services
    • Emergency drain clearance service
    • Blocked drains
  • More Services

    • drainage

Customer reviews

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4.9
90 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Knowledgeable and lovely father and son team
Customer Service
Quality
Value
Peter and Craig have so much knowledge between them, Craig immediately fixed the issue that was blocking our top floor sink and then we asked if they could look at our outside drains because we suspected there they might be blocked as well and Peter knew so much about the type of Victorian drains used and immediately identified a course of action to get them cleaned. I would thoroughly recommend them.
Customer in Greater London Posted on 27/05/2024 , work completed 24/05/2024
Prompt, pleasant and professional
Customer Service
Quality
Value
Peter and Craig examined the problem with our neighbour's drain which was causing water to leak into our house. They identified the area of leakage and excavated and were able to replace the work of a previous company who had botched a repair three years ago. If only we had used them then! Their communication was great, they turned up on time each day and were very pleasant to work with. The site was left so neatly it was hard to believe it had been touched.
Customer in Greater London Posted on 24/01/2024 , work completed 24/01/2024
Shower Drainage Problem
Customer Service
Quality
Value
Peter came round very promptly and diagnosed the problem with out shower. Very helpful and professional service
Customer in Greater London Posted on 15/01/2024 , work completed 15/01/2024
Cracked drains
Customer Service
Quality
Value
Peter and Craig are a great father and son team - they were friendly, informative and professional. They did a CCTV survey to find the problem with our drains and then gave us a detailed report. They then fixed the problems quickly and efficiently, within time and to budget. We would definitely recommend this dynamic duo! Thank you, Peter and Craig.
Customer in Greater London Posted on 19/11/2023 , work completed 28/10/2023
Good work
Customer Service
Quality
Value
This is the second time in six years that Peter and Craig have produced a thoughtful, considered and successful solution to a difficult drainage layout problem - a different problem in each case I should add, involving working in the confines of a narrow side passage. Time-keeping was prompt, response to emails and phone calls excellent and the work was carried out cheerfully. They were happy to show me exactly what they were doing, which means I know much more about drains and sewers than previously! Work was neat, well finished and completed within the agreed budget.
Customer in Greater London Posted on 01/11/2023 , work completed 28/10/2023
Thank you Peter & Craig for your kindness, advice and patience!
I’ve been in search of someone to help diagnose a newly installed bathroom pump that’s faulty. The problem has displaced me from my home for the last few months. Recommended by the landlady of a friend, I reached out to Peter who got back to me that same day. Having briefly mentioned the issue, Peter said he would come and take a look - which he did at my convenience (not his) and with no call-out charge. After listening to me explain the problem I’d been experiencing over the last few months, Peter and Craig helped point me in the right direction of how to resolve (being drain services experts, this was out of their scope) They took time to break down the possible causes that could be affecting the pump - most importantly in a way I could understand. This was exactly what I needed. Other people I’d spoken to had barely taken time to investigate the issue and had confusingly expressed what the problem might be with no solutions offered. Peter and Craig are the definition of “trusted traders” - both are warm, genuine people and I would not hesitate to recommend them.
Customer in Greater London Posted on 02/08/2023 (Reviewer did not use service)
Replace cracked soil pipe
Customer Service
Quality
Value
Peter from Fullbore has just finished replacing a cracked soil downpipe. He and his team arrived when promised, completed the job without delay and left the garden tidy. They even cleaned the rest of the soil pipe which they had not had to replace. The guys were all very friendly, and the whole process went smoothly and within the advised timeframe all the way from original quote to completion. I would definitely use Peter again (although I hope very much I don't need to!)
Customer in Greater London Posted on 15/06/2023 , work completed 15/06/2023
Fullbore Drain Services
Customer Service
Quality
Value
Peter and Craig from Fullbore Drain Services attended to clear the main drain and a gully at my employer's house. From the beginning, Peter provided a clear and accurate estimation of the required work. Peter and Craig swiftly identified the cause of the blockage (concrete residue from a previous owner) without any delay. They efficiently cleared the drain and successfully located the old interceptor cap. Throughout the entire process, dealing with Peter and Craig was a pleasure. Based on my experience, I highly recommend their services.
Customer in Greater London Posted on 17/05/2023 , work completed 17/05/2023
Truly 5 star
Customer Service
Quality
Value
I rang on Sunday afternoon, after torrential rain, with a drain surrounded by a lake that had been seeping under the front door into my flat. They arrived promptly Monday morning and not only efficiently solved the problem but also (much appreciated) showed me how all the drainage in that area works. Excellent people, very friendly and good value.
Customer in Greater London Posted on 07/11/2022 , work completed 07/11/2022
Swift Response and Excellent Work
Customer Service
Quality
Value
I called Peter yesterday about a longstanding problem with a partially blocked toilet. Even though I said it wasn't urgent Peter and his son Craig didn't hesitate and called round this morning, unblocked the toilet and gave me very helpful advice on preventing a blockage happening again. Both guys were really friendly, did an excellent job quickly and for a good price.
Customer in Greater London Posted on 27/09/2022 , work completed 27/09/2022
Great customer service
Customer Service
Quality
Value
I contacted Fullbore to clear a blocked drain in the back of our property. Peter was very helpful on the phone and he was able to fit us in the next day. When he and Craig arrived and assessed the situation, they told us that unfortunately they were unable to clear the drain because it was a communal drain that could only be cleared by Thames Water. Peter and Craig gave us a full assessment of the problem and how to contact Thames Water. Although they refused payment, I had previously discussed their charges which seemed very reasonable and transparent. Overall, great service and really helpful.
Customer in Greater London Posted on 25/05/2022 , work completed 24/05/2022
Astonishingly good
Customer Service
Quality
Value
I carry out repairs and redecorations for many clients but sometimes I need to bring in sub-contractors and specialists. This was one of those occasions. We had blockages. Taking up internal and external manholes was no easy task since corroded screws didn’t help. However, Peter and Craig took that in their stride. They cleared drains and pipework and left us in good order again. Very pleased to have found them through Which Trusted Traders and I have no doubt that I will call upon them again for other clients and upon the Which organisation for help in other areas.
Clive in Surrey Posted on 09/05/2022 , work completed 09/05/2022
Outstanding work.
Customer Service
Quality
Value
A well equipped, professional team. Arrived at the time scheduled, highly qualified to assess the problem, effective in communicating it and possible solutions, and efficient in undertaking the work to resolve it. The sewer drain was unblocked, cleared of all obstacles, including the intruding tree roots, and the area was left clean and tidy. The recommended second stage of work (lining of the sewer pipe to prevent a recurrence of the problem) was done to schedule and budget.
Customer in Greater London Posted on 24/03/2022 , work completed 24/03/2022
Highly recommend - professional, friendly and fast
Customer Service
Quality
Value
Would highly recommend! We required an external waste pipe to be replaced and to be submerged into the ground. We also wanted to check some of the other drainage/rainwater pipes and set up. Peter came round and gave us a very clear cost/time estimate for each piece of work to be done. Peter and his son Craig did a great professional job - they clearly have many years of experience. Communication throughout was quick, clear and super friendly. Very pleased with end result - thank you!
Customer in Greater London Posted on 13/02/2022 , work completed 09/02/2022
Soil stack blockage.
Customer Service
Quality
Value
The work was completed very effectively by Craig and Peter. They were informative and extremely helpful in completing the work and advising us on how to avoid this happening again. We shall be using their services in the near future. Highly recommended.
Frank and Sheila in Greater London Posted on 24/01/2022 , work completed 07/01/2022
Highly Recommended
Customer Service
Quality
Value
I have used Peter and Craig for over 3 years. They were recommended by my neighbour. Once a year they clear my drains and maintain them, ensuring any build up is dispersed, avoiding any problems in the future. The job takes less than 15 minutes. They are a lovely professional father and son team with years of experience. They arrived on time, completed the work on schedule, on budget and completely mess free.
Customer in Greater London Posted on 03/09/2021 , work completed 03/09/2021
Knowledgeable and responsive
Customer Service
Quality
Value
Peter and Craig came out with very little notice to look at drains in my new flat, which were smelling. They were very impressive at identifying the problems and you got sense you were in safe pair of hands. Peter told me all about his work as an industry lead and providing training to others in industry. I recommend them highly.
Hannah in Greater London Posted on 02/08/2021 , work completed 02/08/2021
Best drainage experts in London
Customer Service
Quality
Value
We had been having repeated problems with our drain for years. We used several companies but Peter and Craig from Fullbore were the only ones who found the source of the problem, fixed it and explained clearly what they were doing. They are the most honest and decent tradespeople I have ever met and their prices are extremely reasonable. I know that Peter has been involved in training up the next generation of engineers and has strived to drive up standards in the industry. I totally agree with all the 5 star reviews on here and would not hesitate in recommending Fullbore. In fact I would advise anyone buying a property to get a drains test done by Peter and Craig.
Marie in Greater London Posted on 25/06/2021 , work completed 25/06/2021
A good job well done
Customer Service
Quality
Value
I want to recommend Peter and Craig Stacey, father and son, for the repairs they did to my drains. The house drain system is complex and they worked carefully to clear a blockage which was difficult to get to. When the blockage was cleared they inspected and thoroughly cleaned the entire system, which they enabled me to inspect through their camera equipment. I appreciated the way in which they took time to explain what they had to do and why. They worked efficiently and their price was fair.
Customer in Greater London Posted on 16/06/2021 , work completed 15/06/2021
Really lovely, kind and hardworking engineers
Customer Service
Quality
Value
I was recommended by these guys from a local residents' WhatsApp group in my area as they had done work for others in the past and were very reliable. I was not disappointed! I rang Peter in floods of tears about a blocked drain that had caused sewage to leak all under my decking. With two small children, this was not ideal! Peter fitted me in immediately and both he and his son were absolute gentlemen and fixed the problem in no time at all. I was very grateful to them for their hard work, flexibility in accommodating me so quickly and their kindness. I would recommend them without hesitation
Customer in Greater London Posted on 09/06/2021 , work completed 09/06/2021
Excellent service
Customer Service
Quality
Value
Cleared our kitchen drain quickly and efficiently with helpful advice on keeping it clear. Professional and polite service. Highly recommend them.
Jane in Greater London Posted on 09/06/2021 , work completed 27/04/2021
Superhero work with a smile!
Customer Service
Quality
Value
Incredibly trustworthy and lovely. Our drains were in a dire state and they really saved us. We've had so many people come in and try to fix our drains and leave again, but they diagnosed the problem so quickly and fixed it for us straight away. Really impressive and seamless. Thank you so much for your great service and for being genuinely nice people. They are at the top of their game - would definitely recommend!
Lizzy in Greater London Posted on 28/05/2021 , work completed 26/05/2021
On a mission for clear drains
Customer Service
Quality
Value
Peter and Craig arrived on time in a big van packed with equipment. They were kind about my having left a drain rod stuck in the drain, understood the 120-year-old double drain at once, cleared and CCTV surveyed it and gave us the TV show and advice all before lunch. Their charge was very reasonable. We would call them again. Enthusiastic thanks to them and to Which? Trusted Traders for putting us in touch.
Customer in Greater London Posted on 27/05/2021 , work completed 19/05/2021
Great service
Customer Service
Quality
Value
Peter and Craig were able to fix our sewage/drainage problem within an hour of calling them. They knew exactly what to do about the problem, explained everything as they went along and even managed to retrieve the screwdriver my husband had dropped down the drain! They understand the strange workings of Victorian drainage systems. Would definitely use it again.
Anna in Greater London Posted on 30/03/2021 , work completed 30/03/2021
Great advice and peace of mind
Customer Service
Quality
Value
Peter and his son Craig popped round from a nearby job to give some advice on why my drains might be smelling. Obviously very knowledgeable, Peter took me through all the things that might be happening ticking off the list of possible reasons and gave me sound advice as to what to do if the smell continued/returned having made it clear there wasn't a lot more that he could do that I hadn't tried already. They lifted the manholes on my driveway to check everything was fine and even told me how to do it myself if I had to do it again at a later date. The whole time I was reassured I was talking to an experienced professional happy to offer advice and explain to the amateur. Would definitely recommend and have him back to do any more formal drainage work in future.
Mark in Greater London Posted on 29/03/2021 , work completed 29/03/2021