Endorsed by Which?

Fullbore Drain Service

4.9

74 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Operating as a family run specialist drainage company Established in 1992 we have more than 40 years experience in the drain cleaning industry. Cofounder and president of draining federation and teach drainage disciplines alongside that.

The passion we have when it comes to un-blocking & cleaning drains often exceeds what would be considered to be normal practice with many other drainage companies

Our company policy from the onset has been to offer to all of our customers an easy to understand fixed rate of charge with absolutely: No Hidden Extras

We make no additional charges for the specialist equipment we may use to unblock or clean your drains Our highly skilled operatives provide you with a progress report every 15 minutes

No job is beyond our Scope and Expertise We keep you informed throughout any works and provide advice on: What is causing the problem - Where the problem is - how can this be avoided in the future

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Drain and sewer services
    • Emergency drain clearance service
    • Blocked drains
  • More Services

    • drainage

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
74 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Came the next day
Customer Service
Quality
Value
Rang them up and they came the next day as promised. Sorted the drain problem and then advised me on options. Recognised the complex issues and didn't pretend they had all the answers. Will use them again without a worry!!
Customer in Greater London Posted on 26/11/2024 , work completed 26/11/2024
Outstanding service from a great father & son team!
Customer Service
Quality
Value
Peter & Craig came highly recommended with an ‘if they can’t fix it, nobody can!’ testimony and they didn’t disappoint! What initially looked like an external blocked drain to us, turned out to be a bigger issue which involved them ruling out what it wasn’t, identifying what it was (blocked waste pipe underground), locating a manhole we didn’t even know existed hidden under concrete paving slabs and sorting it. No short cuts - just an incredible depth of knowledge and expertise, along with a determination to get the job done right first time and fantastic communication skills. Not only a great father and son team who are clearly passionate about what they do, but genuinely lovely and down to earth people who will be our ‘go to’ in the future. I’ve already shared their number with neighbours, because we all need experts like them who you can trust to get the job done correctly, for a fair price and without that feeling that you’re being ripped off. Thank you both for everything!
Customer in Greater London Posted on 25/11/2024 , work completed 22/11/2024
Great work!
Customer Service
Quality
Value
Peter and Craig were excellent in replacing some outdoor pipes and carrying out some drainage work to help reduce odours in our bathroom. They were both professional and friendly and kept me up to date with the process of the work. Highly recommend!
Customer in Greater London Posted on 22/11/2024 , work completed 22/11/2024
Drains unblocked
Customer Service
Quality
Value
Excellent service and communication throughout. The job proved to be more complicated than first thought but everything was explained to me very clearly, and shown to me via the camera put through the pipe, which meant I was confident about the proposed solution.
Customer in Greater London Posted on 21/11/2024 , work completed 21/11/2024
Highly Recommended
Customer Service
Quality
Value
Fullbore (Peter & Craig) first worked at our home some 10 years ago. Since then after significant work on the house, they have visited to flush the drains to ensure these keep running freely. Their knowledge, diagnostics and explanations are excellent. The importance of having home drains in very good working order is increasing due climate change bringing increased rainfall. I have no reservations in recommending Fullbore
Customer in Greater London Posted on 07/10/2024 , work completed 02/10/2024
Excellent Drain Clearing Specialists
Customer Service
Quality
Value
Peter and Craig provided a very speedy and reasonably priced job of clearing my drain on the day of phoning They gave very useful advice about preventing future problems and cleared the drain. I will use them again and recommend them as they are specialists in all things drains
Customer in Greater London Posted on 16/08/2024 , work completed 16/08/2024
Outstanding service from Experienced Drainage Duo
Customer Service
Quality
Value
Peter and Craig Stacey fixed a complex problem for our building. They are professional, reliable and passionate about their work. They know drains! Very hardworking and such nice people too. They did a cctv to find the issue, fixed our broken drain pipe, installed a manhole cover and cemented our basement floor. I would 100% recommend them.
Customer in Greater London Posted on 27/06/2024 , work completed 25/06/2024
Outstanding professional advice and a job well done
Customer Service
Quality
Value
Due to problems locally, a nationwide company had quoted a large amount of money to make our drains rat proof. However, we contacted Fullbore Drainage Services for a second opinion. Peter Stacey was sufficiently professional to spend time on the phone, on a Sunday, to explain all the issues. It turns out that he is President of the National Association of Drainage Contractors. Peter and Craig, a father and son team, have detailed knowledge of how Victorian drainage systems work. They did not recommend removing the interceptor and installing a "Rat Blocker" which requires regular maintenance ever after. They returned the drains to their original working order by high pressure cleaning and installation of one patch liner. They also removed and rebuilt defective brickwork around the man hole cover. Peter and Craig are a pleasure to work with. Their work is professional and excellent value and we felt that we had received the best advice available.
Customer in Greater London Posted on 31/05/2024 , work completed 24/05/2024
Amazing advice from Peter
Customer Service
Quality
Value
I have just called this company & spoken with Peter (President of NADC!) Whilst he does not cover my particular location, he is the first and only plumbing/drainage pro who gave me free invaluable and detailed advice on my issue and directed me to find a reliable company that could help. Peter - you are one in a million & I am very grateful. Your customers are very lucky!
Customer in Greater London Posted on 29/05/2024 , work completed 29/05/2024
Knowledgeable and lovely father and son team
Customer Service
Quality
Value
Peter and Craig have so much knowledge between them, Craig immediately fixed the issue that was blocking our top floor sink and then we asked if they could look at our outside drains because we suspected there they might be blocked as well and Peter knew so much about the type of Victorian drains used and immediately identified a course of action to get them cleaned. I would thoroughly recommend them.
Customer in Greater London Posted on 27/05/2024 , work completed 24/05/2024
Prompt, pleasant and professional
Customer Service
Quality
Value
Peter and Craig examined the problem with our neighbour's drain which was causing water to leak into our house. They identified the area of leakage and excavated and were able to replace the work of a previous company who had botched a repair three years ago. If only we had used them then! Their communication was great, they turned up on time each day and were very pleasant to work with. The site was left so neatly it was hard to believe it had been touched.
Customer in Greater London Posted on 24/01/2024 , work completed 24/01/2024
Shower Drainage Problem
Customer Service
Quality
Value
Peter came round very promptly and diagnosed the problem with out shower. Very helpful and professional service
Customer in Greater London Posted on 15/01/2024 , work completed 15/01/2024
Cracked drains
Customer Service
Quality
Value
Peter and Craig are a great father and son team - they were friendly, informative and professional. They did a CCTV survey to find the problem with our drains and then gave us a detailed report. They then fixed the problems quickly and efficiently, within time and to budget. We would definitely recommend this dynamic duo! Thank you, Peter and Craig.
Customer in Greater London Posted on 19/11/2023 , work completed 28/10/2023
Good work
Customer Service
Quality
Value
This is the second time in six years that Peter and Craig have produced a thoughtful, considered and successful solution to a difficult drainage layout problem - a different problem in each case I should add, involving working in the confines of a narrow side passage. Time-keeping was prompt, response to emails and phone calls excellent and the work was carried out cheerfully. They were happy to show me exactly what they were doing, which means I know much more about drains and sewers than previously! Work was neat, well finished and completed within the agreed budget.
Customer in Greater London Posted on 01/11/2023 , work completed 28/10/2023
Thank you Peter & Craig for your kindness, advice and patience!
I’ve been in search of someone to help diagnose a newly installed bathroom pump that’s faulty. The problem has displaced me from my home for the last few months. Recommended by the landlady of a friend, I reached out to Peter who got back to me that same day. Having briefly mentioned the issue, Peter said he would come and take a look - which he did at my convenience (not his) and with no call-out charge. After listening to me explain the problem I’d been experiencing over the last few months, Peter and Craig helped point me in the right direction of how to resolve (being drain services experts, this was out of their scope) They took time to break down the possible causes that could be affecting the pump - most importantly in a way I could understand. This was exactly what I needed. Other people I’d spoken to had barely taken time to investigate the issue and had confusingly expressed what the problem might be with no solutions offered. Peter and Craig are the definition of “trusted traders” - both are warm, genuine people and I would not hesitate to recommend them.
Customer in Greater London Posted on 02/08/2023 (Reviewer did not use service)
Replace cracked soil pipe
Customer Service
Quality
Value
Peter from Fullbore has just finished replacing a cracked soil downpipe. He and his team arrived when promised, completed the job without delay and left the garden tidy. They even cleaned the rest of the soil pipe which they had not had to replace. The guys were all very friendly, and the whole process went smoothly and within the advised timeframe all the way from original quote to completion. I would definitely use Peter again (although I hope very much I don't need to!)
Customer in Greater London Posted on 15/06/2023 , work completed 15/06/2023
Fullbore Drain Services
Customer Service
Quality
Value
Peter and Craig from Fullbore Drain Services attended to clear the main drain and a gully at my employer's house. From the beginning, Peter provided a clear and accurate estimation of the required work. Peter and Craig swiftly identified the cause of the blockage (concrete residue from a previous owner) without any delay. They efficiently cleared the drain and successfully located the old interceptor cap. Throughout the entire process, dealing with Peter and Craig was a pleasure. Based on my experience, I highly recommend their services.
Customer in Greater London Posted on 17/05/2023 , work completed 17/05/2023
Truly 5 star
Customer Service
Quality
Value
I rang on Sunday afternoon, after torrential rain, with a drain surrounded by a lake that had been seeping under the front door into my flat. They arrived promptly Monday morning and not only efficiently solved the problem but also (much appreciated) showed me how all the drainage in that area works. Excellent people, very friendly and good value.
Customer in Greater London Posted on 07/11/2022 , work completed 07/11/2022
Swift Response and Excellent Work
Customer Service
Quality
Value
I called Peter yesterday about a longstanding problem with a partially blocked toilet. Even though I said it wasn't urgent Peter and his son Craig didn't hesitate and called round this morning, unblocked the toilet and gave me very helpful advice on preventing a blockage happening again. Both guys were really friendly, did an excellent job quickly and for a good price.
Customer in Greater London Posted on 27/09/2022 , work completed 27/09/2022
Great customer service
Customer Service
Quality
Value
I contacted Fullbore to clear a blocked drain in the back of our property. Peter was very helpful on the phone and he was able to fit us in the next day. When he and Craig arrived and assessed the situation, they told us that unfortunately they were unable to clear the drain because it was a communal drain that could only be cleared by Thames Water. Peter and Craig gave us a full assessment of the problem and how to contact Thames Water. Although they refused payment, I had previously discussed their charges which seemed very reasonable and transparent. Overall, great service and really helpful.
Customer in Greater London Posted on 25/05/2022 , work completed 24/05/2022
Astonishingly good
Customer Service
Quality
Value
I carry out repairs and redecorations for many clients but sometimes I need to bring in sub-contractors and specialists. This was one of those occasions. We had blockages. Taking up internal and external manholes was no easy task since corroded screws didn’t help. However, Peter and Craig took that in their stride. They cleared drains and pipework and left us in good order again. Very pleased to have found them through Which Trusted Traders and I have no doubt that I will call upon them again for other clients and upon the Which organisation for help in other areas.
Clive in Surrey Posted on 09/05/2022 , work completed 09/05/2022
Outstanding work.
Customer Service
Quality
Value
A well equipped, professional team. Arrived at the time scheduled, highly qualified to assess the problem, effective in communicating it and possible solutions, and efficient in undertaking the work to resolve it. The sewer drain was unblocked, cleared of all obstacles, including the intruding tree roots, and the area was left clean and tidy. The recommended second stage of work (lining of the sewer pipe to prevent a recurrence of the problem) was done to schedule and budget.
Customer in Greater London Posted on 24/03/2022 , work completed 24/03/2022
Highly recommend - professional, friendly and fast
Customer Service
Quality
Value
Would highly recommend! We required an external waste pipe to be replaced and to be submerged into the ground. We also wanted to check some of the other drainage/rainwater pipes and set up. Peter came round and gave us a very clear cost/time estimate for each piece of work to be done. Peter and his son Craig did a great professional job - they clearly have many years of experience. Communication throughout was quick, clear and super friendly. Very pleased with end result - thank you!
Customer in Greater London Posted on 13/02/2022 , work completed 09/02/2022
Soil stack blockage.
Customer Service
Quality
Value
The work was completed very effectively by Craig and Peter. They were informative and extremely helpful in completing the work and advising us on how to avoid this happening again. We shall be using their services in the near future. Highly recommended.
Frank and Sheila in Greater London Posted on 24/01/2022 , work completed 07/01/2022
Highly Recommended
Customer Service
Quality
Value
I have used Peter and Craig for over 3 years. They were recommended by my neighbour. Once a year they clear my drains and maintain them, ensuring any build up is dispersed, avoiding any problems in the future. The job takes less than 15 minutes. They are a lovely professional father and son team with years of experience. They arrived on time, completed the work on schedule, on budget and completely mess free.
Customer in Greater London Posted on 03/09/2021 , work completed 03/09/2021
Knowledgeable and responsive
Customer Service
Quality
Value
Peter and Craig came out with very little notice to look at drains in my new flat, which were smelling. They were very impressive at identifying the problems and you got sense you were in safe pair of hands. Peter told me all about his work as an industry lead and providing training to others in industry. I recommend them highly.
Hannah in Greater London Posted on 02/08/2021 , work completed 02/08/2021
Best drainage experts in London
Customer Service
Quality
Value
We had been having repeated problems with our drain for years. We used several companies but Peter and Craig from Fullbore were the only ones who found the source of the problem, fixed it and explained clearly what they were doing. They are the most honest and decent tradespeople I have ever met and their prices are extremely reasonable. I know that Peter has been involved in training up the next generation of engineers and has strived to drive up standards in the industry. I totally agree with all the 5 star reviews on here and would not hesitate in recommending Fullbore. In fact I would advise anyone buying a property to get a drains test done by Peter and Craig.
Marie in Greater London Posted on 25/06/2021 , work completed 25/06/2021
A good job well done
Customer Service
Quality
Value
I want to recommend Peter and Craig Stacey, father and son, for the repairs they did to my drains. The house drain system is complex and they worked carefully to clear a blockage which was difficult to get to. When the blockage was cleared they inspected and thoroughly cleaned the entire system, which they enabled me to inspect through their camera equipment. I appreciated the way in which they took time to explain what they had to do and why. They worked efficiently and their price was fair.
Customer in Greater London Posted on 16/06/2021 , work completed 15/06/2021
Really lovely, kind and hardworking engineers
Customer Service
Quality
Value
I was recommended by these guys from a local residents' WhatsApp group in my area as they had done work for others in the past and were very reliable. I was not disappointed! I rang Peter in floods of tears about a blocked drain that had caused sewage to leak all under my decking. With two small children, this was not ideal! Peter fitted me in immediately and both he and his son were absolute gentlemen and fixed the problem in no time at all. I was very grateful to them for their hard work, flexibility in accommodating me so quickly and their kindness. I would recommend them without hesitation
Customer in Greater London Posted on 09/06/2021 , work completed 09/06/2021
Excellent service
Customer Service
Quality
Value
Cleared our kitchen drain quickly and efficiently with helpful advice on keeping it clear. Professional and polite service. Highly recommend them.
Jane in Greater London Posted on 09/06/2021 , work completed 27/04/2021
Superhero work with a smile!
Customer Service
Quality
Value
Incredibly trustworthy and lovely. Our drains were in a dire state and they really saved us. We've had so many people come in and try to fix our drains and leave again, but they diagnosed the problem so quickly and fixed it for us straight away. Really impressive and seamless. Thank you so much for your great service and for being genuinely nice people. They are at the top of their game - would definitely recommend!
Lizzy in Greater London Posted on 28/05/2021 , work completed 26/05/2021
On a mission for clear drains
Customer Service
Quality
Value
Peter and Craig arrived on time in a big van packed with equipment. They were kind about my having left a drain rod stuck in the drain, understood the 120-year-old double drain at once, cleared and CCTV surveyed it and gave us the TV show and advice all before lunch. Their charge was very reasonable. We would call them again. Enthusiastic thanks to them and to Which? Trusted Traders for putting us in touch.
Customer in Greater London Posted on 27/05/2021 , work completed 19/05/2021
Great service
Customer Service
Quality
Value
Peter and Craig were able to fix our sewage/drainage problem within an hour of calling them. They knew exactly what to do about the problem, explained everything as they went along and even managed to retrieve the screwdriver my husband had dropped down the drain! They understand the strange workings of Victorian drainage systems. Would definitely use it again.
Anna in Greater London Posted on 30/03/2021 , work completed 30/03/2021
Great advice and peace of mind
Customer Service
Quality
Value
Peter and his son Craig popped round from a nearby job to give some advice on why my drains might be smelling. Obviously very knowledgeable, Peter took me through all the things that might be happening ticking off the list of possible reasons and gave me sound advice as to what to do if the smell continued/returned having made it clear there wasn't a lot more that he could do that I hadn't tried already. They lifted the manholes on my driveway to check everything was fine and even told me how to do it myself if I had to do it again at a later date. The whole time I was reassured I was talking to an experienced professional happy to offer advice and explain to the amateur. Would definitely recommend and have him back to do any more formal drainage work in future.
Mark in Greater London Posted on 29/03/2021 , work completed 29/03/2021
Drain Unblocking
Customer Service
Quality
Value
Peter and Craig arrived on time. Accessed drain hatch and explained the problem, as a blockage to main drains in the road, they quickly solved the problem by rodding the blockage and inspected the other drain hatch in the garden and explained the drain pipe may need to be descaled but to just keep an eye on it and call them if the problem returns. The price was very reasonable and I would recommend them to anyone
Charles in Greater London Posted on 26/02/2021 , work completed 24/02/2021
Very professional service
Customer Service
Quality
Value
Peter and Craig came to deal with a very sluggish kitchen drain. They were very competent and professional and worked to find the best and least disruptive access to the drain before completing the work and leaving everything need and tidy. I would certainly use them again for any drain problems.
Customer in Greater London Posted on 19/02/2021 , work completed 19/02/2021
knowledgeable, hardworking and professional
Customer Service
Quality
Value
Really pleased with the work carried out by Peter and Craig. We had a serious drain/plumbing problem and they arrived quickly and were very thorough in their survey of the problem and their work in fixing it. Considering the difficult weather and covid conditions they were really professional and helpful. Work was carried out over 2 days and i wouldnt' hesitate to recommend them or to hire them again should the need arise.
Customer in Greater London Posted on 17/02/2021 , work completed 17/02/2021
Excellent work by local experts
Customer Service
Quality
Value
Peter and his son came round very promptly to fix the blocked drains (outside sewer) that we had. They were very informative and obviously experts at their job. The problem was fixed very quickly and cleanly and they gave excellent explanation as to what the problem was and how to further remedy it in the future if it occured again. Really nice to work with a local family run business that knows their stuff.
Customer in Greater London Posted on 12/05/2020 , work completed 04/05/2020
Cleared outside drain - Recommend
Customer Service
Quality
Value
Arrived promptly, maintained patience and professionalism throughout difficult parking. Cleared outside drain quickly and efficiently. I asked Fullbore Fullbore jet cleared our internal house drains 6 years ago and there have been no problems since then 100% recommend
Customer in Greater London Posted on 20/03/2019 , work completed 20/03/2019
Quick response and thoroughly professional service
Customer Service
Quality
Value
Peter and Craig got to me within a couple of hours, and did a great job on unblocking out external drains and fixing leaky pipes. Worked fast and unobtrusively, explained what they had done and how to avoid the problems recurring in the future, and the price was about what I would have expected for the nature of the job. I would recommend them to anyone.
Customer in Greater London Posted on 06/03/2019 , work completed 06/03/2019
Reliable and very competent
Customer Service
Quality
Value
Fullbore Drain Service did a CCTV drain survey at my basement flat. They were very professional from the get go and a delight to have around. I have the report already (next day). I would without hesitation call them again!
Customer in Greater London Posted on 01/03/2019 , work completed 28/02/2019
Rapid & excellent rescue.
Customer Service
Quality
Value
Leaking drain gave water in cellar thanks to a blockage. Fullbore came within an hour of my call. Jetted drain and removed blockage in under an hour. Fast efficient and clean work. Pleasant chaps as well and a reasonable charge. We last used them in 2013 and were very pleased then.
Hugh, London Posted on 11/02/2019 , work completed 11/02/2019
Very effecient and prompt work
Customer Service
Quality
Value
Despite being the coldest day of the year, with snow disrupting transport in many parts of London, the team arrived on the dot of 8am as promised. They cleared the drainage problem using high pressure jetting within the two hours forecast time and to the agreed cost. They were unfailingly professional, considerate and polite throughout what was inevitably quite a smelly business, especially as one of the manhole covers is inside the house. Most importantly, the blockage was cleared and the work is covered by a three month guarantee. I would unhesitatingly use this firm again.
Customer in Greater London Posted on 02/02/2019 , work completed 01/02/2019
Fast, friendly and effective
Customer Service
Quality
Value
My toilet was blocked up and I rang Fullbore. Peter rang back almost immediately and within two hours he and Craig had cured the problem, so professional, but really nice people as well.
Patricia, London Posted on 24/09/2018 , work completed 24/09/2018
First class speedy service!
Customer Service
Quality
Value
Prompt call within a few hours, cleared outside drainpipe blockage quickly and good practical advice on any future issues with difficult pipe construction. Definitely recommend.
Mark Hainsworth Posted on 16/10/2017 , work completed 16/10/2017
No messing around
Customer Service
Quality
Value
He has done 2 jobs for me. One - Drain clearance, second - Sink clearance. Both times punctual, polite & gets the job done with no fuss. Amazing. Would recommend highly.
Which? Trusted Traders Consumer Posted on 11/04/2017 , work completed 11/04/2017
Very pleased with service, price and punctuality
Customer Service
Quality
Value
Chose to use Fullbore on the basis of the Which? trader reviews. Was very pleased with the efficient and polite service. Would definitely recommend.
Londonperson Posted on 12/02/2017 , work completed 12/02/2017
Prompt and Great job done
Customer Service
Quality
Value
Rang for call-out at 8.30. Arrived by 12.30. Cleared a blocked outside drain from years of fat from the kitchen. Also checked the kitchen sinks. Job done in an hour. Recommended
Happy Customer Posted on 29/09/2016 , work completed 29/09/2016
Excellent job
Customer Service
Quality
Value
Polite, efficient, turned up on time and did the job.
R.Potter Posted on 03/09/2016 , work completed 03/09/2016
Prompt and professional
Customer Service
Quality
Value
Returned my phone call promptly and courteously. Dealt with the problem swiftly. Honest, polite. Second time we have used them (that says everything really).
Sarah, London Posted on 01/08/2016 , work completed 01/08/2016
My Review
Customer Service
Quality
Value
Prompt & professional
Mervyn, London Posted on 20/05/2016 , work completed 20/05/2016
Excellent job, very professional
Customer Service
Quality
Value
Extremely professional and friendly people, very pleased with work. Would definitely use again!
James, London Posted on 19/05/2016 , work completed 19/05/2016
Excellent service.
Customer Service
Quality
Value
Cleared drain in 30 minutes with the right power equipment, after my DIY efforts had dismally failed.
Rob, London Posted on 18/05/2016 , work completed 18/05/2016
Which? Local Review
Customer Service
Quality
Value
We had raw sewerage coming up from a drain on the patio and called Thames Water who did NOTHING! I then called Fullbore Drain Services who, after recommending that i dig the hole as that would nearly double the quoted cost, did the following after unblocking the drain to start with A main 150mm drainage line was severed and using British Standard fittings & couplings a new Y branch was installed this was set in ballast. The 100mm soil pipe currently serving the upper level w/c was also severed and once again the appropriate fittings used to re direct this pipe into the newly installed Y branch. A new 100mm heavy duty PVC pipe was then raised vertically to terminate just below surface level whereupon a secure rodding cap was fitted. The excavated area was subsequently back-filled to near surface level (i leveled it and relaid the patio slabs) They also carried out a CCTV scan downstream and determined that the main 150mm drain basically heads beneath the property making a direct connection with the local authority sewer. Steve and Craig were brilliant and I would have no problem in recommending them to anyone that wants ANY drain work done. They are polite, courteous, professional and efficient
paulastanley Posted on 23/04/2016 , work completed 23/04/2016
Very happy with their work
Customer Service
Quality
Value
A very impressive job on a blocked kitchen sink. Quick and friendly family team.
Katya, London Posted on 20/04/2016 , work completed 20/04/2016
Prompt, professional, helpful
Customer Service
Quality
Value
Excellent job, arrived on time, explained everything, left tidy. Made useful recommendations. Very happy with the service.
Maureen, London Posted on 14/04/2016 , work completed 14/04/2016
A job well done
Customer Service
Quality
Value
Turned up on time, did the task in good time and got us the information we needed. A job well done.
A, London Posted on 29/03/2016 , work completed 29/03/2016
Which? Local Review
Customer Service
Quality
Value
I highly recommend Peter and Craig's service. They called the day after we contacted them and arrived on time. Both were very pleasant and they cleared two blocked manholes outside our block of flats knowledgeably, efficiently and enthusiastically for a very reasonable price. Peter also told us that they suspect a pipe defect and recommended a CCTV survey which they are going to undertake for us. .
Marina789 Posted on 20/10/2015 , work completed 20/10/2015
Which? Local Review
Customer Service
Quality
Value
I had problems on and off with flushing my toilet and it seemed to get worse by the day. I thought it might be the shallow gradient of the waste pipe and finally contacted Fullbore, trying to make an appointment for the following week. To my surprise they said they were just finishing a job about 2 miles away from where I live and could be with me within the hour and they were! I explained the situation and after briefly discussing the possibilities they set to work. They quickly realised that the main problem was scale in the WC bend. Craig, the son of the father and son team, tried tools first and finally his rubber-gloved hands to braek out lumps of scale. I was amazed but even more so that he did it as a genuine hands on job!! After he got all this stuff out he machined via the pan to the soil stack. After not much more than an hour they left but not before giving me some advice as to what I could do to prevent the scale building up from happening again. I was very happy to pay, what I considered to be a very fair price for the work they had carried out. What a great team. Highly recommended.
Seli Posted on 15/07/2014 , work completed 15/07/2014
Which? Local Review
Customer Service
Quality
Value
Have just had a partially blocked drain cleared by Fullbore. Our flat has been suffering from nasty drain smells for too long now. A couple of plumbers and dynorod have so far failed to resolve the problems. Very impressed with the quality of service, their assessment of the situation and have high hopes that this is the solution we have been looking for. Recommending this family firm.
brucej1 Posted on 06/02/2014 , work completed 06/02/2014
Which? Local Review
Customer Service
Quality
Value
Have used Fullbore twice. Once to unblock partial drainage of a newly installed bath, the other occasion was phone advice about a blocked toilet. On both occasions FDS were highly efficient and professional. The costs for the bath were reasonable but the manner in which the work was carried out and the helpfulness on the phone (unpaid) was impressive. Highly recommended with gratitude.
farrah anwar Posted on 27/01/2014 , work completed 27/01/2014
Which? Local Review
Customer Service
Quality
Value
Craig and his father, Peter run Fullbore Drain Services. It is a family-owned Firm and as such only employs people they trust. We live in a old house and have many drains which get blocked from time to time. We have not had the best of experiences with drain clearing companies and always got the feeling that we were being taken advantage of. Craig and team are very fair. He stuck to the quote and was very courteous and professional. I would highly recommend Fullbore if you need help with your drains.
NZWhichUSER Posted on 31/12/2013 , work completed 31/12/2013
Which? Local Review
Customer Service
Quality
Value
Blocked house sewer gave us a cellar-full of noisome water. Contacted Fullbore. Craig Stacey came (after telephoning) a day early as he was had a nearby job. He cleared the blockage by high pressure jetting, made helpful comments and recommendations, cleaned up and made a reasonable charge. I would use Fullbore again and certainly recommend them.
Hugh White Posted on 30/12/2013 , work completed 30/12/2013
Which? Local Review
Customer Service
Quality
Value
Craig delivered a punctual, efficient, pleasant and reasonably priced service. I am a very happy customer and would definitely use them again and recommend Fullbore to friends.
CathMc Posted on 05/12/2013 , work completed 05/12/2013
Which? Local Review
Customer Service
Quality
Value
Having read the recommendations on Which Local we decided to give them a call. Craig arrived on time and managed to partially sort out the problem (silted up drain). He advised us to monitor the situation first, before spending lots of money on camera surveys etc. He could have so easily talked us into having a lot more work done, but he is too much of a professional for that. We would not hesitate to recommend this company.
Liz West Posted on 08/10/2013 , work completed 08/10/2013
Which? Local Review
Customer Service
Quality
Value
Fullbore responded promptly to my call, Craig arrived at the time agreed. Most importantly he cleared the drains(!), explaining the problems and gave me good advice to consider going forward. I recommend Fullbore
vw Posted on 17/09/2013 , work completed 17/09/2013
Which? Local Review
Customer Service
Quality
Value
Craig did an excellent and careful clearance job for us in difficult circumstances where the access hatch had been tiled over. Highly recommended.
WMH Posted on 14/08/2013 , work completed 14/08/2013
Which? Local Review
Customer Service
Quality
Value
Craig and his dad fixed the manhole problem very quickly. Their quote was good and they knew straight away how much to charge for the job.Very profesional people. I highly recommend them to everyone.
Lubi Posted on 11/08/2013 , work completed 11/08/2013
Which? Local Review
Customer Service
Quality
Value
Steve and his son Craig solved the problem quickly and efficiently at a good price. They obviously knew their stuff and also offered good advice should the problem re-occur. Very friendly and personable and I was totally satisfied with the job. Highly recommended.
Addicked Posted on 20/06/2013 , work completed 20/06/2013
Which? Local Review
Customer Service
Quality
Value
I have had so much stress with the blockage of all blockages and Craig and his dad came to the rescue. Fantastic service and very informative. Honest and very helpful. I had a plumber and Another specialist before I found them. Highly recommended.
kimbobbc Posted on 15/06/2013 , work completed 15/06/2013
Which? Local Review
Customer Service
Quality
Value
A very professional service and reasonable price to deal with a weekend emergency. Even though it was a quite complicated case they knew from the beginning what to do. Unfortunately we seem to have a further blockage that requires investigation with a remote camera.
barclar Posted on 24/04/2013 , work completed 24/04/2013
Which? Local Review
Customer Service
Quality
Value
An excellent service. Our drain was cleared in not much more than an hour after we called them, even though it was Saturday. Craig was great and gave us useful tips to avoid the same problem in future.
Annelouisepb Posted on 07/04/2013 , work completed 07/04/2013
Which? Local Review
Customer Service
Quality
Value
Very helpful and pleasant.
hawera Posted on 07/03/2013 , work completed 07/03/2013
Which? Local Review
Customer Service
Quality
Value
We used Craig to clean out our drains. Pleasant and efficient, he did the job for for the very reasonable price quoted. Highly recommended.
bunster Posted on 21/08/2012 , work completed 21/08/2012
Which? Local Review
Customer Service
Quality
Value
Quickly unblocked the drainage from my flat. Friendly and upfront about what they were doing. They also suggested using the NADC (National Association for Drainage Consultants) as a way of finding someone to unblock drains which I didn't previously know about.
neiljt27 Posted on 15/08/2012 , work completed 15/08/2012