GB Plumbing & Heating Limited

This company provided an excellent service throughout - in servicing the boiler, adjusting the heating system and replacing equipment to the boiler. Also - they communicated with me by phone calls / emails in advance of our first session (boiler service and install faulty equipment). They brought the right equipment with them to install at the same time as the service. I notice that other companies had not offered this level of coordinated service - they wanted to come see first, so charge for 2 sessions.

So pleased we found GB Plumbing through the Worcester Bosch website after a bad experience with British Gas. Gareth is conscientious, knowledgable, highly skilled and takes a pride in his work. He spent time listening to what we wanted and provided a detailed estimate and was responsive to any questions we had. Our boiler installation and system upgrade went smoothly with a minimum of disruption, they were very careful not to make too much mess and did a good clean up afterward. Gareth also sorted out a longstanding problem with the way our piping was originally installed in 2001. Other engineers we consulted had been unable to even diagnose the problem. Gareth is supported by a strong team (Callum and Chris) working with him and they work to the same high standards. We had a very minor issue after the system had been installed and Gareth had no hesitation in coming back and sorting this out for us quickly.

I found Gareth via the Trusted Traders website and from the very first communication he proved extremely helpful and supportive. He came to our appointment at my son's flat on time and was very clear in terms of his advice and comments. He took time to conduct a thorough examination of the heating and hot water system to clearly understand the underlying problem and was totally honest in terms of his assessment. He identified the root cause of the problem (which was not what I had been led to believe by other plumbers) which was a faulty circulation pump. He was able to give a quote on the spot. Having later accepted his quote we were quickly able to agree a date and time for the work to be done. He came as arranged, completed the work as agreed (which also included the separate removal of a "douche" unit in the bathroom). The heating and hot water system now works perfectly and I am extremely satisfied. Later on the same day, he provided a certificate of the work done, pictures of the finished work and the invoice. Communication throughout has been extremely clear and helpful and I would thoroughly recommend GB Plumbing and Heating.

I was fortunate to have Gareth (a recommended Worcester Bosch plumber)and Callum fit my Worcester Bosch 4000 boiler Gareth changed the gas piping and exterior piping and fitted a new Hive Smart Control all at a very reasonable price (£1000 cheaper than a British Gas quote) Communication was excellent, they arrived on the dot of 8 am and were finished by mid afternoon. They left the room where the boiler was fitted immaculately clean and tidy They were professional and friendly and I now have a plumber I can rely on for servicing the boiler and any other plumbing issues I am VERY happy to recommend Gareth at GB Plumbing

Gareth and his team mate attended our flat that was in desperate need of a new working boiler. He installed a Worcester Bosch CDi Compact and it looks and works perfectly. They also installed 2 new radiators and flushed out the old system and made it work like new again. Absolute legends! They also removed an ancient hot water system that was installed in the flat from the mid 1960s! In addition to all of this, Gareth has promised a 10 year guarantee on the boiler, which has given us peace of mind on such a big purchase. I will definitely have him back for any maintenance or additional work I may have in the future. Thanks Gareth and co. You guys helped us out massively at a very important part of the refurbishment process. -John

My original boiler had been incorrectly fitted using half inch rather than three quarter inch gas piping which meant a new 'feed' had to run from the meter. This was a real problem as I have a 'bespoke' fitted kitchen which couldn't be moved easily and a newly completed under stairs toilet between the meter and the boiler location. Gareth is a "Can Do'" sort of person, very experienced and easy to get on with. He worked with me to come up with a solution that involved running a 'flexipipe' under the floor via an inspection hatch in the toilet, through the toilet/kitchen brick wall under the kitchen units out through the external kitchen wall and back throughout the same wall to the boiler. It would have been so much easier for him to walk away from the job! The whole job was completed in two days as promised and he returned, free of charge, following the job's completion to correct a 'snag' that had arisen from him helping me out with an issue that had nothing to do with installation. He works brilliantly with his assistant Callum who is lovely too and I can't recommend his company highly enough

I used Gareth as part of the Worcester Bosch Fast Track service to replace my boiler when regular WB service engineers had a problem with the position of my boiler due to new safety regulations. I was previously told that I would need to remove a tiled cabinet surrounding the boiler in order to move the boiler (initially envisaged to go into the loft), but Gareth redesigned the configuration for me and installed a more modern boiler slightly smaller in size turned by 90 degrees into the same cabinet, and improved access by cutting a hole through the tiled panel. I was very happy to retain the bathroom cabinet. Gareth also changed the cylinder for me, installed a new shower pump, and redid the wiring and pipework to make everything more accessible and tidy, and I was very pleased with the result. I cannot speak highly enough of the quality and accuracy of his work and his customer service, and would definitely recommend him and his assistant Callum to other customers.

Recently had a new boiler installed by Gareth and his team from GB Plumbing. The whole process was amazing from quote to completion. A week later I had accidentally changed the settings on my thermostat which stopped it working. I contacted Gareth and he came immediately and fixed it. Such a professional team and would recommend them in a heartbeat. Honest, efficient and pleasant. Great experience and will highly recommend to all family and friends.

I booked Gareth to instal a new boiler, and I must say that my experience was nothing short of excellent. One aspect that particularly impressed me was Gareth's commitment to clear communication. He went above and beyond by bringing his sister along. She was fluent in British Sign Language (BSL), allowing seamless communication throughout the installation of my new boiler. This ensured that I was updated at every step of the process. I was able to put my whole trust in him completely. In conclusion, I am more than satisfied with Gareth's plumbing service. His fees were reasonable and fair. His excellence, transparency, and willingness to go the extra mile, such as bringing in a BSL interpreter for communication, make him a standout professional in his field. I wholeheartedly recommend Gareth for any plumbing needs.

Gareth from the initial visit was impressive. He was knowledgeable Ann’s receptive to suggestions. His quote was detailed and comprehensive. He was flexible in scheduling the boiler replacement to fit in with other works in the kitchen. On the day of installation he and his colleague worked efficiently and effectively to complete the work in one day. I feel confident in recommending Gareth and his team without reservation.

Gareth and his team installed a new Worcester Greenstar boiler for us yesterday and their service could not have been better. Efficient, professional, speedy and well organised, on schedule and to a reasonable budget. Gareth went over and above in terms of what was needed including reorganising and refitting some old pipework and wiring which was muddled and untidy. Not only that he gave me helpful advice on a couple of other issues not relating to the boiler. I have no hesitation in recommending him to others.

It is not very often that I write reviews about tradespeople, but this time, I had no choice. It would be hard not to recognise the exceptional service I was given by the GB Plumbing & Heating team. It was time for a replacement of my 14-year-old boiler, and I found details of Gareth on WHICH. It took only a few days before Gareth attended my property and thoroughly analysed the heating system situation. Only a couple of hours later, I received a quote for replacing my boiler—no extra or hidden costs. The quote was fair, final and transparent. Less than a week later, the team arrived to complete the job. Gareth is a dedicated, passionate and knowledgeable heating and plumbing expert. With his keen and hardworking employee Callum, they have completed a fantastic job, removing the old boiler, installing the new one, and balancing my heating system in only 1.5 days. There was not a day without hot water!!! Not to mention that it almost felt like they were not there, immaculate as well. They are exceptional professionals, and I can only say that they exceeded my expectations with their level of expertise. GB Plumbing & Heating guarantees peace of mind regarding heating and plumbing issues. They are certainly my only and obvious choice. Highly recommended!!!!

I had a combi boiler fitted to replace a faulty one, not a complicated job but I found Gareth and his colleague to be neat, professional and polite throughout the install. I really think they did a good job of tidying up some of the mess from a previous install. Speaking of mess, there was nothing left behind at all, not a speck of dust. They used carpet protector on the stairs and hovered up behind themselves before they left .I would definitely recommend these guys to anyone.

We highly recommend Gareth Butcher and his team after having had a Worcester Bosch boiler installed recently. He came and did a very thorough and practical site visit resulting in a competitive quote that covered all the work needing to be done. The installation was carried out efficiently and promptly and the system has been working very well since. The whole experience was extremely positive, and Gareth’s professionalism was evident throughout. We are delighted his firm will be servicing the boiler annually.

We had an old corroded conventional boiler and pipes replaced with a Combi system, which was installed in the most professional manner by Gareth and his colleagues. From the provision of a quotation to answering questions whilst we decided who to employ, Gareth was the epitome of patience and professionalism. The job was completed very efficiently and his work was excellent and very methodical. From the moment they arrived, everything went smoothly. The floor and stairs were covered with protective covering and they left the place very clean and tidy when they finished. Gareth and his assistant went above and beyond the call of duty to ensure that everything was done to our satisfaction. We now have a lovely Combi which is life changing :) ,works perfectly and is guaranteed for 10 years. Reasonable prices and we highly recommend Gareth.

I have now used the services of the team at GB Plumbing & Heating on a number of occasions and have found them to be exactly what I needed in all cases. Having had plenty of issues in the past with tradespeople it has been great to find this team who are honest, reliable and deliver quality work. It's good to know that they won't abuse the trust I have placed in them even when I am stuck overseas. Its also nice that they are good with tenants to, not just the person paying the bills. I highly recommend Gareth and team.

Gareth removed all trace of my old conventional boiler installation, including re-routing pipes. The new installation was very neat and tidy. Price was competitive and the job carries a 10-year warranty. Very happy that I chose him after looking at other local companies with similar credentials and British Gas who I had been with for more than 30 years! Gareth worked around other work that I had planned at the same time to make the whole project run smoothly.

Changed old F & E system to combi.. done a great neat job, will be forwarding his details to others...

Gareth and his team are very professional, punctual, experienced and helpful. He goes above and beyond to advise even after the job is complete.

Our shower was a dribble and our old boiler had broken 😞. Gareth turned up to inspect the job and to give an accurate estimate and there and then replaced a valve that doubled the strength of the water pressure in the whole house. He returned the next day to replace the boiler to a Worcester Bosch boiler which works brilliantly and now all the radiators in the house work like never before and we can enjoy gushing hot water showers.

Gareth from GB Plumbing And Heating fitted a new boiler plus cleaned the system and swapped some control valves. Throughout the process from Enquires, quote and the job itself it was all excellent. Happy with the price. Very happy with the quality of the work. Would definitely recommend and will use his services again.

I contacted Gareth based on some recommendations in our neighbourhood app. Our old boiler had given up on life. Gareth responded quickly, sized a new boiler for us and installed within one day. All working perfectly. All within budget. I managed to damage my external condensation pipe trying to clear my external drain and Gareth came back to the house to sort it out for me without additional charge. Gareth was professional throughout. I didn't feel pressured or unclear about anything and found him to be completely trustworthy. Grateful (and now warm). Thank you.

The boiler was installed on the day we agreed at the agreed price. Gareth was efficient and courteous. Since it was installed I haven’t given my boiler another thought. The temperature in my house is as I like it and I have plenty of hot water. I have already recommended Gareth to two friends.

Gareth fitted a new Worcester Bosch boiler for me at short notice. Very knowledgeable and a tidy and efficient worker. Did a great job. His quote was also lower than the other two I sourced. Would highly recommend.

Gareth and his team arrived promptly and completed the job within the allotted time. They were efficient and polite at all times. There was no delay in completing the job and they the left the kitchen as clean as they found it. We were very happy with the initial quote and with the quality of work. We were also pleased to find a local tradesman that we can trust and would definitely use GB Plumbing and Heating again.