GB Plumbing & Heating Limited

This company provided an excellent service throughout - in servicing the boiler, adjusting the heating system and replacing equipment to the boiler. Also - they communicated with me by phone calls / emails in advance of our first session (boiler service and install faulty equipment). They brought the right equipment with them to install at the same time as the service. I notice that other companies had not offered this level of coordinated service - they wanted to come see first, so charge for 2 sessions.

So pleased we found GB Plumbing through the Worcester Bosch website after a bad experience with British Gas. Gareth is conscientious, knowledgable, highly skilled and takes a pride in his work. He spent time listening to what we wanted and provided a detailed estimate and was responsive to any questions we had. Our boiler installation and system upgrade went smoothly with a minimum of disruption, they were very careful not to make too much mess and did a good clean up afterward. Gareth also sorted out a longstanding problem with the way our piping was originally installed in 2001. Other engineers we consulted had been unable to even diagnose the problem. Gareth is supported by a strong team (Callum and Chris) working with him and they work to the same high standards. We had a very minor issue after the system had been installed and Gareth had no hesitation in coming back and sorting this out for us quickly.

I found Gareth via the Trusted Traders website and from the very first communication he proved extremely helpful and supportive. He came to our appointment at my son's flat on time and was very clear in terms of his advice and comments. He took time to conduct a thorough examination of the heating and hot water system to clearly understand the underlying problem and was totally honest in terms of his assessment. He identified the root cause of the problem (which was not what I had been led to believe by other plumbers) which was a faulty circulation pump. He was able to give a quote on the spot. Having later accepted his quote we were quickly able to agree a date and time for the work to be done. He came as arranged, completed the work as agreed (which also included the separate removal of a "douche" unit in the bathroom). The heating and hot water system now works perfectly and I am extremely satisfied. Later on the same day, he provided a certificate of the work done, pictures of the finished work and the invoice. Communication throughout has been extremely clear and helpful and I would thoroughly recommend GB Plumbing and Heating.

I was fortunate to have Gareth (a recommended Worcester Bosch plumber)and Callum fit my Worcester Bosch 4000 boiler Gareth changed the gas piping and exterior piping and fitted a new Hive Smart Control all at a very reasonable price (£1000 cheaper than a British Gas quote) Communication was excellent, they arrived on the dot of 8 am and were finished by mid afternoon. They left the room where the boiler was fitted immaculately clean and tidy They were professional and friendly and I now have a plumber I can rely on for servicing the boiler and any other plumbing issues I am VERY happy to recommend Gareth at GB Plumbing

Gareth and his team mate attended our flat that was in desperate need of a new working boiler. He installed a Worcester Bosch CDi Compact and it looks and works perfectly. They also installed 2 new radiators and flushed out the old system and made it work like new again. Absolute legends! They also removed an ancient hot water system that was installed in the flat from the mid 1960s! In addition to all of this, Gareth has promised a 10 year guarantee on the boiler, which has given us peace of mind on such a big purchase. I will definitely have him back for any maintenance or additional work I may have in the future. Thanks Gareth and co. You guys helped us out massively at a very important part of the refurbishment process. -John

My original boiler had been incorrectly fitted using half inch rather than three quarter inch gas piping which meant a new 'feed' had to run from the meter. This was a real problem as I have a 'bespoke' fitted kitchen which couldn't be moved easily and a newly completed under stairs toilet between the meter and the boiler location. Gareth is a "Can Do'" sort of person, very experienced and easy to get on with. He worked with me to come up with a solution that involved running a 'flexipipe' under the floor via an inspection hatch in the toilet, through the toilet/kitchen brick wall under the kitchen units out through the external kitchen wall and back throughout the same wall to the boiler. It would have been so much easier for him to walk away from the job! The whole job was completed in two days as promised and he returned, free of charge, following the job's completion to correct a 'snag' that had arisen from him helping me out with an issue that had nothing to do with installation. He works brilliantly with his assistant Callum who is lovely too and I can't recommend his company highly enough

I used Gareth as part of the Worcester Bosch Fast Track service to replace my boiler when regular WB service engineers had a problem with the position of my boiler due to new safety regulations. I was previously told that I would need to remove a tiled cabinet surrounding the boiler in order to move the boiler (initially envisaged to go into the loft), but Gareth redesigned the configuration for me and installed a more modern boiler slightly smaller in size turned by 90 degrees into the same cabinet, and improved access by cutting a hole through the tiled panel. I was very happy to retain the bathroom cabinet. Gareth also changed the cylinder for me, installed a new shower pump, and redid the wiring and pipework to make everything more accessible and tidy, and I was very pleased with the result. I cannot speak highly enough of the quality and accuracy of his work and his customer service, and would definitely recommend him and his assistant Callum to other customers.

Recently had a new boiler installed by Gareth and his team from GB Plumbing. The whole process was amazing from quote to completion. A week later I had accidentally changed the settings on my thermostat which stopped it working. I contacted Gareth and he came immediately and fixed it. Such a professional team and would recommend them in a heartbeat. Honest, efficient and pleasant. Great experience and will highly recommend to all family and friends.

I booked Gareth to instal a new boiler, and I must say that my experience was nothing short of excellent. One aspect that particularly impressed me was Gareth's commitment to clear communication. He went above and beyond by bringing his sister along. She was fluent in British Sign Language (BSL), allowing seamless communication throughout the installation of my new boiler. This ensured that I was updated at every step of the process. I was able to put my whole trust in him completely. In conclusion, I am more than satisfied with Gareth's plumbing service. His fees were reasonable and fair. His excellence, transparency, and willingness to go the extra mile, such as bringing in a BSL interpreter for communication, make him a standout professional in his field. I wholeheartedly recommend Gareth for any plumbing needs.

Gareth from the initial visit was impressive. He was knowledgeable Ann’s receptive to suggestions. His quote was detailed and comprehensive. He was flexible in scheduling the boiler replacement to fit in with other works in the kitchen. On the day of installation he and his colleague worked efficiently and effectively to complete the work in one day. I feel confident in recommending Gareth and his team without reservation.