Replaced laptop battery
This is the second time I've used Gadget Rehab (last time was to replace power socket). Communication is excellent, they did the work in 1 hour (which was great as I live in Aylesbury), cost was reasonable, replaced the non-slip strip which had stretched and cleaned the screen, An excellent job. Would use again and recommend.
Customer in Buckinghamshire
Posted on 17/06/2024
, work completed 17/06/2024
Recommended
Hard job done well
Professional, timely and most important, effective. I'd attempted a laptop repair myself and, whether or not that made the issue worse or not, they took on the job (which no other tech I could find in cov would) were up front about costs (which were fair) and provided some follow up advice to boot. Would recommend, will use again.
Customer in West Midlands
Posted on 28/02/2024
, work completed 28/02/2024
Recommended
Superb service
Took my broken screen Apple phone at 9am picked it up fixed at 10.30 Can't fault them. Did the same for my grandson's phone two weeks prior. Use them.
Customer in Buckinghamshire
Posted on 03/02/2023
, work completed 03/02/2023
Recommended
iPad repair
I have used Gadget Rehab twice now and every time they have been very professional in there work and knowledge and helpfulness and would recommend them to anyone for any complex and difficult IT repairs!
Customer in Berkshire
Posted on 06/07/2022
, work completed 05/07/2022
Recommended
Good job done
Following on from having an iPhone battery replaced I have had two further items repaired by Gadget Rehab. An iMac that would no longer boot up had its old hard drive replaced with an SSD one along with a good clean and the software reloaded. A couple of additional problems were found and fixed with the guys keeping me informed with emailed updates. I am pleased to say that the iMac is functioning perfectly now. My KEF PSW 1000 woofer had not been usable for some time, it had stopped connecting and developed a continuous buzz. Contacting KEF I was informed the speaker was no longer supported, spares were not available and it would not be economically viable to repair it; the suggestion was that I would be better off replacing it. Gadget Rehab carried out a diagnostic check for a non refundable £36 - worth a try I thought - and then they repaired the speaker by replacing some capacitors which they had in stock. The woofer now works without issue. The total cost of the repair was £80; personally I see this as very economically viable against a possible cost of £400 for a replacement KEF unit. My experience of Gadget Rehab has been nothing but positive and I recommend them to anybody that needs the service ices they offer.
Customer in Buckinghamshire
Posted on 14/06/2022
, work completed 13/05/2022
Recommended
iPhone battery replacement
While I was checking in a base woofer for diagnostics and hopefully repair I had the battery in my mobile replaced. This was completed during the checking in process for the speaker and at a very fair price.
Customer in Buckinghamshire
Posted on 17/05/2022
, work completed 13/05/2022
Recommended
Efficient and effective.
I took my computer in at about 10.00am. Got the quotation for repair by 12 noon. The repair was completed by the following morning. The fault was gone and, bonus, my computer is faster. So efficient and so friendly.
Customer in Buckinghamshire
Posted on 10/05/2022
, work completed 16/04/2022
Recommended
Brilliant, quick service
Great company to deal with. They replaced my battery on my IPad And serviced it, all within a day. I had a very pleasant courier pick Up and deliver back to me. I can’t recommend this company highly Enough. Good telephone help and explanations. They’re very Honest and trustworthy. Thank you!
Customer in Buckinghamshire
Posted on 08/03/2022
, work completed 07/03/2022
Recommended
iPad Pro 12” non charging
It was such a breath of fresh air to deal with young men that were so professional in helping me with my problem . In such a way that was so informative every step of the fix. Then the price was a very good and I was aware from the first diagnosis.
Customer in Buckinghamshire
Posted on 31/01/2022
, work completed 28/01/2022
Recommended
screen and lcd repair
I took my grandson's iphone in for lines on screen. Fault diagnosed and repaired within two hours. Cannot fault them at all.
Customer in Buckinghamshire
Posted on 20/01/2022
, work completed 12/01/2022
Recommended
Good communication and I was only without my laptop for repair for two hours
The battery on my 2014 15" MacBook Pro has been running down fast between charges for some time and under "Systems Report" it was stated that the battery needed replacement. Gadget Rehab were recommended to me. Their communications following my first enquiry were excellent; they quoted timescale and cost for a replacement and kept me informed as to when the battery was due, and then when it had arrived (which was only a few days). They replaced it within two hours one afternoon and the technical service and front-desk service were both excellent. I had however expected the battery to run for noticeably longer than before and my impression is that there is not significant change. For this reason I have given 4 stars not 5 for Quality and Value. I accept however that this may or may not be down to GR and maybe I should be a little more scientific in establishing how long the battery actually is running for now, when using for Word, excel and web browsing. As indicated below, I would recommend them to others
John in Buckinghamshire
Posted on 14/12/2021
, work completed 21/12/2008
Recommended
Camera casing repair - iPhone SE
Excellent service - fast, high quality and good value. The technicians examined my phone first to check that the repair would be cost effective - a broken lens cover much less expensive than a full camera replacement, which I much appreciated. Phone repaired & ready within 2 hours.
Customer in Buckinghamshire
Posted on 11/12/2021
, work completed 08/11/2021
Recommended
Fantastic Service and Fast Turnaround
Having used Gadget Rehab several times to either repair broken iPhones or buy refurbished replacement iPhones, we went to Gadget Rehab yesterday to replace an iPhone 7 shattered screen. From logging the job to letting us know it was repaired was 62 minutes. Communication was excellent, service was excellent, iPhone 7 looked excellent. Gadget Rehab really are an fantastic outfit which we will use again (and again, and again).
Customer in Buckinghamshire
Posted on 26/10/2021
, work completed 25/10/2021
Recommended
Not impressed
After my phone experienced a charging port problem I realised how much I depended on it, so I needed to get this repaired and get a back up phone asap. Gadget Rehab were nearby and after a good discussion decided to buy a reconditioned phone, plus get the old one repaired. Alas I had to have the same discussion with someone else. When I arrived at the appointed time to drop off my phone for the data transfer no-one knew anything about it. They couldn't look up my order as their computer crashed and it took them 10 minutes to find the new phone. When I came back 3 hours later to pick up both phones they couldn't get their payment machine to work and it took another 25 minutes to get it sorted. For a gadget shop an awful lot of things seem to go wrong and customer service is appalling. I just hope the phone I bought bucks this trend. Not holding my breath.
Customer in Buckinghamshire
Posted on 06/10/2021
, work completed 06/10/2021
Excellent service
I managed to smash the screen on my 3 day old mobile. Gadget Rehab replaced it with a next day service. Very knowledgeable and great customer service.
Customer in South Oxfordshire
Posted on 26/05/2021
, work completed 15/05/2021
Recommended
I Pod
I was told by my adult sons carers (he has autism) that his I Pod couldn't be repaired, the battery was swollen and the home button was erratic. But I still asked them to mail it back to me. I googled my postcode and found Gadget Rehab - what a find... They were prepared to look at it and it has been returned as though its brand new. My son now has it back, and with his limited words said 'thank you man' when on the phone this week. We are very lucky to have this Company in High Wycombe.
Customer in Buckinghamshire
Posted on 28/01/2021
, work completed 20/01/2021
Recommended
Excellent Service
I found Gadget Rehab on the Which? website. My initial contact was pleasant and Daniel sounded very knowledgeable about my laptop repair enquiry. The overall operation in lockdown was exceptional. Daniel answered all of my questions very quickly. I sent the device by post and paid for the repair after completion before receiving the laptop back the next working day. Overall excellent from start to finish and I would use Gadget Rehab again!
Customer in Greater London
Posted on 28/01/2021
, work completed 22/01/2021
Recommended
Professional service
Gadget Rehab repaired an old Nintendo DS for us and brought it back to life. 😊 Excellent communication throughout.
Andy in Woodley
Posted on 24/01/2021
, work completed 15/01/2021
Recommended
Repair to kindle
I used this trader before when they were excellent. Again the repair was fast, professional and reasonably priced, recommend very highly.
Customer in Buckinghamshire
Posted on 05/01/2021
, work completed 22/12/2020
Recommended
Quality service and team
Gadget Rehab did a great job on my Traktor S4 MK1. I would recommend any user of Traktor or native instruments which need a repair
Customer in East Riding of Yorkshire
Posted on 04/01/2021
, work completed 30/12/2020
Recommended
Great Service - Laptop screen replacement
Absolutely great service! Computer was collected from home on a Friday, on Monday I received a quote for repair and the laptop was delivered back to the house fully repaired on Tuesday. Great efficient service, excellent communication and fantastic value for money. Thank you for coming to our rescue!! You've saved our lives!!
Customer in Buckinghamshire
Posted on 13/11/2020
, work completed 10/11/2020
Recommended
iPhone screen repair
Great service at a very reasonable cost. My sons iPhone 6 needed a new screen, while it was in repair, they checked the battery and noticed it needed a new one. The drop off and pick up service worked very well.
Karen in Buckinghamshire
Posted on 13/11/2020
, work completed 10/11/2020
Recommended
Excellent Work
I took my Samsung Tab S2 in for a replacement battery and it was professionally done within a couple of days. The technician contacted me prior to starting to warn of potential problems (which didn't occur) and the tablet was collected later that day.
Customer in Windsor and Maidenhead
Posted on 06/11/2020
, work completed 03/11/2020
Recommended
Superb service
I took my iPad in mid morning and was utterly astonished to get a text later the same day to say it had been sorted. Absolutely delighted. Very happy with the price too. Helpful and friendly people. Highly recommended.
Clive in Buckinghamshire
Posted on 04/09/2020
, work completed 03/09/2020
Recommended
Endorsement Reference
I needed the battery replaced in my iPhone. The service was friendly and very efficient. I would recommend to friends and family.
Duane
Posted on 17/06/2020
, work completed (undated)
Recommended
Endorsement Reference
For over 8 years Gadget Rehab have carried out numerous iPhone and iPad repairs for me. Not once have I had any cause to complain about the quality of the repair, customer service and after sales service can only be described as exemplary and I have always found the cost to be good value.
George
Posted on 17/06/2020
, work completed (undated)
Recommended
Endorsement Reference
My iPad would not charge or reboot. The item was collected on 6 April and returned on 8 April fully repaired. The cost of repair was very reasonable and the service and communications excellent. Would definitely use again and is thoroughly recommended.
Vladek
Posted on 17/06/2020
, work completed (undated)
Recommended
Endorsement Reference
I had dropped my iPhone in water it was looked at and was told they were unable to do a reliable repair. Gadget rehab told me they could provide me with a refurbished phone the same model for £110 with a one year guarantee which I took. To date I am very pleased with it. My old phone was picked up and the new one delivered back at the exact time I had been informed it would and I was completely happy with the service.
Eilieen
Posted on 17/06/2020
, work completed (undated)
Recommended
Endorsement Reference
I recently had my phone screen repaired by Gadget Rehab, what a fantastic company. The customer the service was outstanding from the start to finish. My phone screen was promptly repaired and they even cleaned my phone too. My phone looked brand new again, it was amazing. I was also given advise on the best phone screen protector and case to buy to for my phone. I highly recommend this company, excellent customer care
Pauline
Posted on 17/06/2020
, work completed (undated)
Recommended
Endorsement Reference
We have used Gadget Rehab for years and always received excellent service. From ipad and iphone screen replacement to laptop repairs they have been helpful and reliable and reasonably priced. Our latest job was repair of a water damaged laptop. They were able to retrieve our data and get the laptop functional again, I would highly recommend them.
Karen
Posted on 17/06/2020
, work completed (undated)
Recommended
Endorsement Reference
Gadget Rehab is a really quick, reliable and professional service and I will definitely use them again. I have used lots of different phone shops and this was by far the best experience. My brother (a manager for Apple) was also impressed - particularly as I didn’t have to ask him for help this time. I was really stressed about my phone breaking during the lockdown but Gadget Rehab repaired and returned the phone in the same week. I had an email informing me when the phone was received and where it was in the repair queue and contacted before any work was done to confirm the price before work was completed. When I received it back unfortunately the battery died again and I called Gadget Rehab who thought it may be the charger that I was using. I posted it back to them and it was repaired for free and I bought a charging cable from Gadget Rehab which has worked completely fine since then. When I received the phone back again the screen was cracked due to poor handling by Royal Mail. The phone itself had been packaged well in bubble wrap and a box with “fragile” stickers. Again, Gadget Rehab offered to repair the screen for free and will contact Royal Mail themselves about handling. I have had no more issues with the phone and the screen is so much better now. I have trained customer services for years and I was very impressed that everyone I spoke to at Gadget Rehab was really friendly and helpful. Thanks so much, Natasha
Natasha
Posted on 17/06/2020
, work completed (undated)