Gair Gas Limited

We have found that G'air Gas to be a reliable, punctual, professional and trustworthy. We will continue to rely on their support and services in the years ahead. Confident that they will look after us in the year's ahead.

New boiler put in. Arrived on time. Carried out work efficiently, clean and tidy. Explained all workings. Guys new exactly what they were doing and explained they had to move something before doing it. Kept to estimate.

Very good service from engineer attending property. Had 8am -1pm call out for breakdown. Engineer phoned ahead of time. Fixed issue with in half hour. very efficient would certainly recommend.

Fantastic service from Gair. From the initial enquiry handled by Sophie, who explained the various options, to the visit from Rich, who explained everything in detail and worked in a very tidy manner, to the final invoice from Sophie. I first called having read reviews on Which, needing to book a boiler service. Sophie answered the phone and was able to answer all my questions, also explaining the benefits of signing up for a service contract and the price differences. I was sceptical at first but having had all my questions answered, including on terms and conditions it made financial sense for me. There was no push to sign up on the phone, instead we booked the service in and I was left to contemplate at my leisure. The service was booked in for a couple of weeks later and we received a reminder email before the day and a text before the allocated time to indicate Rich was on his way. Rich was polite and tidy with the with areas, explained things as needed and answered all our questions in a very friendly manner. We discussed the rest of our hot water/ heating system which was really helpful. The invoice was emailed over and when I had a query it was Sophie who answered it and resolved it straight away. Brilliant service and I would recommend them.

Gair Gas are always very efficient, but for this call out (for a leaking tundish on the hot water tank) they arrived within the hour to fix the issue. Always professional, polite, tidy and knowledgeable

From our first phone call to book a quote through to issuing the invoice and registration cert., Gair were great to deal with. They answered the phone in good time and were friendly and helpful. They listened, they kept their promises, updated us and got the job done efficiently. The engineer was prompt and just got on with the job. He made time to answer our questions and give us some guidance on our new boiler controls. Gair's quote seemed very competitive - we felt we were getting value for money.

Excellent work in replacing 4 old radiators in our home. Alex and Tyler arrived promptly and were polite at all times. Alex answered all our questions expertly and explained exactly what to expect. We were very impressed with the team's care and attention to detail.

Regular annual boiler service was carried out in accordance with home shield plan. No problems found - work carried out efficiently and quickly in a friendly manner.

As has been the case for the last few years I have used them, the engineer turned up when they said they would to service the boiler and gas fire. Regarding the gas fire, he went the extra mile to track down the (now obsolete) manufacturer's guidance to check I was using it correctly (e.g. correct number of artificial coals and their positioning for safe operation.) Absolutely no mess left (even when dealing with dirty coals.) I had a new boiler and hot water tank installed by Gair Gas about 3 years ago, which went well and has operated well ever since. The supporting admin team are very friendly and efficient.

Arrived promptly on day of call, diagnosed problem quickly and ordered parts at that time. Parts arrived and was booked in for the very next day, arrived when they said they would, fixed the boiler within 15 minutes. Cannot recommend them highly enough. Phone staff and engineers all exceptional.