Endorsed by Which?

Gair Gas Limited T/A Gair Home Services

4.9

204 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

NOVEMBER 2024

About

Gair Gas Ltd is a family run company with a reputation for quality, service and reliability. We provide a whole range of services to our customers from boiler installations to annual heating cover - protecting our customers from unexpected heating breakdowns 365 days a year. We also have a team of plumbers and electricians that can help with electrical and plumbing problems

We also work with landlords and estate agents providing annual gas safety checks and repairs on all gas appliances. All our engineers are fully qualified Gas Safe registered and Gair Gas is a member of Hampshire County Council's 'Buy with Confidence' scheme.
We are always happy to offer impartial advice to our customers on all aspects of gas heating, from new boilers to radiator sizes and we are now qualified to fit Worcester Solar Hot Water Systems!

What we do

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Power flushing
    • Boiler repair
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Underfloor heating
    • Radiators and central heating
  • Blacksmiths

  • More Services

    • boiler installation
    • boiler servicing
    • power flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
204 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Annual Boiler Service
Customer Service
Quality
Value
My annual boiler service was carried out efficiently and promptly by two pleasant engineers. I have been a customer of Gair Gas Ltd for some years, having had my present boiler installed by them and in addition am a member of their Home Shield Plan. In all my dealings with them I have always found them efficient and helpful and have no hesitation in recomending them.
Customer in Hampshire Posted on 07/08/2024 , work completed 01/08/2024
The trader replied (on 12/08/2024)
Good afternoon, thank you so much for this lovely review. Also, thank you for your very kind words about our engineers and our Home Shield Plans. We want to thank you for your continued custom and loyalty with us here at Gair Home Services. Warm regards, Bex W.
Fix leak
Customer Service
Quality
Value
Responded quickly to our initial request. Arrived on the agreed date and time. Assessed the problem and returned 48 hours later with parts. Completed the work and left. Clean neat and tidy. Will continue to use Gair.
Customer in Hampshire Posted on 02/08/2024 , work completed 22/07/2024
The trader replied (on 12/08/2024)
Good afternoon, thank you very much for this lovely review. I am so pleased to hear your kind words about our company, services and staff. Thank you for you continued custom with us here at Gair Home Services. Warm regards, Bex W.
Efficient & Professional!
Customer Service
Quality
Value
Another efficient & professional visit from Gair Home Services, for the annual check on our gas boiler. Arrived when they said they would, with advance notice given by email and text - always very useful. All work carried out carefully and professionally, and good communication throughout from engineer Rich. Would very happily recommend Gair Home Services, based on many years of excellent levels of service, and fair pricing.
Customer in Hampshire Posted on 01/08/2024 , work completed 30/07/2024
The trader replied (on 12/08/2024)
Good afternoon, thank you so much for this wonderful review. It is so wonderful to hear your kind words about our company, services, and our engineer Rich. It is also so lovely to hear that you would recommend us to others, this means so much to us as a company who thrives on recommendations. Thank you for your continued custom and loyalty with us here at Gair Home Services, we look forward to helping you and your home again. Warm regards, Bex W.
Annual Service
Customer Service
Quality
Value
Gair Gas Services were recommended by a neighbour and I was reassured to find they were a Which Trusted Trader. We had the annual service of our boiler and water cylinder carried out today. The engineer, Isaac, was friendly, efficient and knowledgeable. He even helped diagnose a problem that we need the developer to sort. Arrival was in the time frame given and the text when 15 minutes away very helpful. All in all a very good experience and value for money. We would definitely recommend and will use them again.
Customer in Hampshire Posted on 25/07/2024 , work completed 25/07/2024
The trader replied (on 29/07/2024)
Good morning. I want to thank you so much for this lovely review about our company, services and our engineer Isaac. I am so pleased that we were able to help you, and that you find us great value for money. We look forward to helping you again. Warm regards, Bex W.
Annual service
Customer Service
Quality
Value
I have been a Gair Gas customer for about 25 years. As always the service engineer (Alex this time) gives approximate times for the visit. Very polite and courteous. My boiler has only failed once in its lifetime and the boss came to sort it out with new part all within less than 24 hours. A great company who I recommend alot on social media.
Customer in Hampshire Posted on 20/07/2024 , work completed 17/07/2024
The trader replied (on 29/07/2024)
Good morning. I cannot thank you enough for this lovely review about our company, engineers and our Home Shield Cover Plans. I also want to thank you for all of your recommendations, they mean so much to us all here at Gair Home Services. Thank you so much for your continued custom and loyalty with us. Warm regards, Bex W.
Reliable and competent service
Customer Service
Quality
Value
We have used Gair Gas for 10 years and have always had excellent service. The engineers are always reliable, competent and courteous and offer good advice on gas use. We have anew boiler but decided to keep the service/maintenance plan for peace of mind.
Customer in Hampshire Posted on 11/07/2024 , work completed 11/07/2024
The trader replied (on 12/07/2024)
Good Afternoon, thank you so much for your lovely review, it is so wonderful to hear your feedback. I also want to thank you for your kind words about our engineers, their skills, and their knowledge. I hope that you are enjoying your new boiler, and being a part of our Home Shield cover plan. Thank you for your kind words, I will pass these on to the team. Warm regards, Bex W.
Annual Service
Customer Service
Quality
Value
Andy sent us a courtesy message to say he was on his way. He carried out the annual service professionally, politely and promptly. He tidied up before he left and ensured everything was working. Great service. Thank you Andy and Gair Gas Home services.
Customer in Hampshire Posted on 24/06/2024 , work completed 14/05/2024
The trader replied (on 26/06/2024)
Good morning, thank you so much for this lovely review. We always let our customers know that we're on our way so you can expect us! It is so wonderful to hear your feedback about our staff, company, and services. Warm regards, Bex W.
The Best
Customer Service
Quality
Value
Brilliant Company Brilliant Work Brilliant Engineer's Couldn't find better !! And today's Engineer Zain The most pleasent, polite person you could wish to meet.
Customer in Hampshire Posted on 24/05/2024 , work completed 24/05/2024
The trader replied (on 28/05/2024)
Good afternoon, thank you so much for this lovely review. I am so pleased that you find us brilliant here at Gair Home Services. I will pass your very kind words on to Zain. Warm regards, Bex W.
Annual service
Customer Service
Quality
Value
Excellent service once again. Very pleasant engineer who completed the service in a timely manner. I have used Gair Gas for many years and always found them helpful.
Customer in Hampshire Posted on 20/05/2024 , work completed 20/05/2024
The trader replied (on 28/05/2024)
Good morning, thank you so much for this lovely review. It is so wonderful to hear feedback like this. thank you for your continued customer with us. Warm regards, Bex W.
Annual Service
Customer Service
Quality
Value
Turned up on time, courtesy call to say they are on their way, clean and tidy worker, polite and did the job quicky and efficiently. Won't hesistate to renew my maintenance contract. Top Company.
Customer in Hampshire Posted on 13/05/2024 , work completed 13/05/2024
The trader replied (on 15/05/2024)
Good morning, thank you so much for this lovely review. It is so wonderful to hear such feedback about our company and our services. I will pass on your kind words to our team! Thank you for choosing Gair Home Services. Warm regards, Bex W.
Review of work undertaken.
Customer Service
Quality
Value
This is not the first occasion I have had reason to write a review in relation to this company. On that occasion I was glowing in my praise. On this occasion I can do nothing but the same. This is the most amenable company that I have to deal with. Always polite, cheerful, and more than anything else always very helpful I cannot find fault with any of the service or on-site staff that I have so far encountered. Work is always done to my entire satisfaction. I would not hesitate to recommend them to family or friends.
Customer in Hampshire Posted on 15/04/2024 , work completed 12/04/2024
The trader replied (on 19/04/2024)
Good Morning, I cannot thank you enough for this wonderful review. It is so lovely to hear such wonderful feedback from our customers. I will pass your very kind words on to our team. I want to thank you for your continued custom and loyalty to Gair Home Services and we look forward to servicing you again! Warm regards, Bex W.
Yearly Service
Customer Service
Quality
Value
Very Efficient and Very Tidy. Received text at 8am to say he was on his way and arrived within 15 minutes.
Customer in Hampshire Posted on 12/04/2024 , work completed 12/04/2024
The trader replied (on 19/04/2024)
Good Morning, thank you so much for your lovely review! I thank you for your kind words and will pass them on to our engineers. Warm regards, Bex W.
Gas Boiler Replacement
Customer Service
Quality
Value
Andy came today to advise and and give a quotation for a replacement gas boiler. His advice was professional, practical and helpful. We will follow his recommendations.
Customer in Hampshire Posted on 04/04/2024 , work completed 04/04/2024
The trader replied (on 05/04/2024)
Good afternoon, thank you so much for your lovely review! I am so glad that we were able to give you some advice and recommendations for your new boiler. I thank you for your kind words and I shall pass these on to Andy! Warm regards, Bex W.
Radiator Replacement
Customer Service
Quality
Value
The job was to replace a faulty MPV valve on my central heating system and to upgrade a kitchen radiator to a larger size. Alex from Gair Gas arrived on time, drained the system, removed and refitted the new radiator, installed the new MPV, then refilled and tested the CH system, all within about 3.5 hours. A very professional piece of work, carried out quietly and efficiently for a fair price.
Customer in Hampshire Posted on 26/03/2024 , work completed 26/03/2024
The trader replied (on 28/03/2024)
Thank you so much for your review! I am so glad we were able to replace your MPV valve and upgrade your radiator for you! I thank you for your very kind words and I will pass these on to our engineer Alex. Warm regards, Bex W.
Speedy Diagnosis and Fix
Customer Service
Quality
Value
Matt called ahead and turned up in the timeframe advised. He quickly diagnosed and replaced a Thermostatic Valve on a non-working radiator. System tested and all working OK. We have had a Gair Gas Home Shield Plan in place for some time now and have always found their response and service excellent. Many thanks to Sophie the Gair Gas Contract Manager for taking our initial call and arranging a mutually agreeable service visit so promptly.
Customer in Hampshire Posted on 22/02/2024 , work completed 21/02/2024
The trader replied (on 23/02/2024)
Thank you so much for your review! We are so glad that you are taking full advantage of our Home Shield Plan and that we were able to help you with your radiator. I will pass your kind words onto Matt and Sophie. Thank you for choosing Gair Home Services! Warmest regards, Bex W.
Electrical Installation - Excellent Service
Customer Service
Quality
Value
Zack and his assistant carried out the replacement of an old fuse box with a new consumer unit and replaced several light fittings. Whilst carrying out the works a serious fault was found with an installation carried out by another contractor and put right at no extra cost. The work was carried out to the agreed schedule and cost and to my entire satisfaction. I would highly recommend this Company.
Customer in Hampshire Posted on 14/02/2024 , work completed 14/02/2024
The trader replied (on 21/02/2024)
Many thanks for your review! We are so pleased that our electricians were able to help you with your electrical issues and put your mind at ease. I will pass on the good word on to our electricians. Thank you for choosing Gair Home Services, and we will be here if you require our services again in the future! Warmest regards, Bex W
Prompt repair
Customer Service
Quality
Value
I had a water leak from my gas boiler. I have a service contract with Gair and reported the problem to them at 0900 am this morning, About 1 hour later a technician arrived and fixed it. He was cheerful and helpful having explained the cause of the leak and what he had done. I could not hope for a better service. I live about 30 minutes from Gair's depot so the early arrival is all the more commendable.
Customer in Wiltshire Posted on 23/01/2024 , work completed 23/01/2024
The trader replied (on 29/01/2024)
Many thanks for your review, I'm really pleased you were happy with our prompt service and we could help you with your plumbing problem. Warm regards Alex Gair
Central heating
Customer Service
Quality
Value
Absolutely delighted with this company, they sent engineer out quickly and repaired my central heating , needed a new part but got the heating working and only needed to wait a few days for it to be resolved, Issac was very polite and explained everything . Definitely recommend this company !!
Customer in Hampshire Posted on 04/01/2024 , work completed 21/12/2023
The trader replied (on 29/01/2024)
Many thanks for your review. I'm really please we could fix your central heating system. i will pass on the good word to Isaac. Warm regards Alex Gair
Fast emergency response for possible CO alert
Customer Service
Quality
Value
Had a suspected CO monitor alarm. When replaced battery no alarm but family still concerned. Already had monthly care plan so called emergency number as weekend before Christmas. Isaac arrived within about 1 hour. Very polite, pleasant young man who checked our boiler to make sure it was ok. Kept me informed and said all checks said it was safe. Thanks to Gair Gas and Isaac!!
Customer in Southampton Posted on 24/12/2023 , work completed 23/12/2023
The trader replied (on 29/01/2024)
Many thanks for your review. It's always a worry when alarms go off unexpectedly , especially for carbon Monoxide .I'm pleased Isaac was able to help you with your CO2 alarm problem, and put your mind at rest over the Christmas period. As your on one of our service plans , all call outs are free. So if you have any problems we are always there to help. Warm regards Alex Gair
Three Electrical Jobs Executed Superbly
Customer Service
Quality
Value
My whole experience with GAIR was very pleasant.This was due in no small part to Zach.His cheerful and confident disposition from quote to completion [aided by Tom] made the professional execution of all three jobs ,both inside and out on a wet miserable day, exceptional.I shall not hesitate to use GAIR in the future.
Customer in Hampshire Posted on 23/12/2023 , work completed 19/12/2023
A reliable service
We have found that G'air Gas to be a reliable, punctual, professional and trustworthy. We will continue to rely on their support and services in the years ahead. Confident that they will look after us in the year's ahead.
Customer in Hampshire Posted on 04/12/2023 (Reviewer did not use service)
Top job top guys
Customer Service
Quality
Value
New boiler put in. Arrived on time. Carried out work efficiently, clean and tidy. Explained all workings. Guys new exactly what they were doing and explained they had to move something before doing it. Kept to estimate.
Customer in Hampshire Posted on 27/11/2023 , work completed 23/11/2023
no central heating or hot water
Customer Service
Quality
Value
Very good service from engineer attending property. Had 8am -1pm call out for breakdown. Engineer phoned ahead of time. Fixed issue with in half hour. very efficient would certainly recommend.
Customer in Hampshire Posted on 20/11/2023 , work completed 20/11/2023
The trader replied (on 24/11/2023)
Thankyou for your review. We so pleased we were able to help you .We know communication is really important , so we always try to keep you updated with our arrival time . Warm regards Alex Gair
Great service, easy to deal with
Customer Service
Quality
Value
Fantastic service from Gair. From the initial enquiry handled by Sophie, who explained the various options, to the visit from Rich, who explained everything in detail and worked in a very tidy manner, to the final invoice from Sophie. I first called having read reviews on Which, needing to book a boiler service. Sophie answered the phone and was able to answer all my questions, also explaining the benefits of signing up for a service contract and the price differences. I was sceptical at first but having had all my questions answered, including on terms and conditions it made financial sense for me. There was no push to sign up on the phone, instead we booked the service in and I was left to contemplate at my leisure. The service was booked in for a couple of weeks later and we received a reminder email before the day and a text before the allocated time to indicate Rich was on his way. Rich was polite and tidy with the with areas, explained things as needed and answered all our questions in a very friendly manner. We discussed the rest of our hot water/ heating system which was really helpful. The invoice was emailed over and when I had a query it was Sophie who answered it and resolved it straight away. Brilliant service and I would recommend them.
Customer in Hampshire Posted on 20/11/2023 , work completed 13/11/2023
The trader replied (on 24/11/2023)
Many thanks for your review. I'm really pleased you were happy with the service Sophie and Rich provided for you. I will pass on the good word to them . Many customers choose to go onto our Home shield 100 for £7.50 per month which includes a boiler service and preferential rates as it works out cheaper that an annual boiler service. It is great for customers, as we send out reminders that your boiler is due for a service and gives you peace of mind. We never hard sell our services as we believe they are great value and we know customers like to make their own decisions. Warm regards Alex Gair
Prompt effective service
Customer Service
Quality
Value
Gair Gas are always very efficient, but for this call out (for a leaking tundish on the hot water tank) they arrived within the hour to fix the issue. Always professional, polite, tidy and knowledgeable
Customer in Hampshire Posted on 11/11/2023 , work completed 10/11/2023
The trader replied (on 24/11/2023)
Thankyou for your review. We're really pleased we were able to help you with your hot water tank and provided a quick an efficient service for you. Warm regards Alex Gair