Gair Gas Limited T/A Gair Home Services

From our first phone call to book a quote through to issuing the invoice and registration cert., Gair were great to deal with. They answered the phone in good time and were friendly and helpful. They listened, they kept their promises, updated us and got the job done efficiently. The engineer was prompt and just got on with the job. He made time to answer our questions and give us some guidance on our new boiler controls. Gair's quote seemed very competitive - we felt we were getting value for money.

Excellent work in replacing 4 old radiators in our home. Alex and Tyler arrived promptly and were polite at all times. Alex answered all our questions expertly and explained exactly what to expect. We were very impressed with the team's care and attention to detail.

Regular annual boiler service was carried out in accordance with home shield plan. No problems found - work carried out efficiently and quickly in a friendly manner.

As has been the case for the last few years I have used them, the engineer turned up when they said they would to service the boiler and gas fire. Regarding the gas fire, he went the extra mile to track down the (now obsolete) manufacturer's guidance to check I was using it correctly (e.g. correct number of artificial coals and their positioning for safe operation.) Absolutely no mess left (even when dealing with dirty coals.) I had a new boiler and hot water tank installed by Gair Gas about 3 years ago, which went well and has operated well ever since. The supporting admin team are very friendly and efficient.

Arrived promptly on day of call, diagnosed problem quickly and ordered parts at that time. Parts arrived and was booked in for the very next day, arrived when they said they would, fixed the boiler within 15 minutes. Cannot recommend them highly enough. Phone staff and engineers all exceptional.

Thoroughly serviced my boiler and gas fire very efficiently. I have used them for several years now and always find them very polite and helpful. Would definitely recommend them to anybody.

Have used Gair Gas for many years and have always found them very efficient, helpfull and courteous. Would thoroughly recommend them.

Great service and reasonable cost. Engineer arrived on time, very tidy worker. Would use again, local company. recommend.

My family and I have used this company for a while now, and will continue to excellent service top quality. Thoroughly recommend.

Everything done to the very high standards that we have come to expect from this company. Polite, pleasant mannered engineer who conducted himself in a highly professional manner. The work undertaken was done to my entire satisfaction.

We changed our boiler from conventional to combi and changed the radiators. The disruption was minimised and worked cleanly and efficiently.

We telephoned Gair Gas Ltd, at about 10 am on 19th January. Requesting a plumber to attend our house, to stop a leak in a rubber gland at a junction in a PVC pipe. Their plumber arrived before midday, who then proceeded to identify the problem, found a solution and resolved it, taking no more than 30 minutes.

Central heating would not start & pump made a loud continuous noise. Two Gair Gas engineers called the next day, checked the system, said the old cast iron radiators were rusty inside & rust sediment had built up around the pump. They were able to get the central heating working, offered a temporary solution to keep the system going through this coming winter, & a quotation to renew the system has been received, the work being scheduled for early summer 2023 in hopefully warmer weather. First time I've had a breakdown of this heating system, Gair Gas have proved themselves efficient, reliable & am happy to have them install the replacement system next year. Would recommend this firm to other people who would like to take out a maintenance contract for heating & hot water.

We recently had a new boiler installed and took out an annual Homeplan. The boiler was very well installed and the Homeplan is excellent value for money .

GairGas do my boiler service each year. Each engineer is very professional and courteous. Rich was very good at communicating what he was doing and also checked our radiators. I am very pleased with their service.

I wish everything was as straightforward as using Gair. They are so helpful, deliver on their promises and are thorough.

Outstanding/supurb response under my Heating Maintenance Plan. The problem was reported, diagnosed and the new part fitted all within 3 hours. A little residual air remained in the system.

Gair suggested a cost effective solution to upgrading our bathroom and ensuite, keeping our tiling and toilets. Their fitters arrived on time and were very tidy, friendly and polite throughout the duration of the 5 day fit, which included lifting a tiled floor and cutting out a P shaped shower bath. Very pleased with the finished job. We had a small issue with the new radiator fitted, which was rectified promptly by appointment. Whilst rectifying, the fitter kindly looked at our downstairs toilet cistern flush and quickly adjusted that too. Another company had installed that flush several years ago and not fitted it properly, telling us 'they are just like that'! Gair also recommended GE Nichols flooring for our new bathroom floor. I would highly recommend them too. Gair - highly recommended for their quality of work, value and service.

I have had a Home Shield Plan with Gair Gas for many years and always receive a prompt and excellent response to any problem with my boiler, central heating or plumbing. Latest problem was a leaking stopcock in cold water tank located in roof with difficult access. My special thanks to Matt who coped without complaint and just got on with fixing it. Great job as always. Covered by my excellent value Home Plan at no cost to me and confirmed by Nil Payment invoice issued the same day.

Annual service again. As in previous years, engineer turned up on time, helpful, service with home shield plan. Last winter when I had a boiler problem Gair were very reassuring when I phoned to say I was feeling cold. As an elderly customer, I knew I could rely on them to fix the heating the same day. And they did. Could not have been better. Would recommend Gair without hesitation.

I have been a customer of Gair Gas for many years and have always received a friendly,polite and professional service grom all members of the team. From installation of a new boiler to everyday problems and importantly urgent call outs they have undertaken for me they have always given a first class reliable service. I would highly recommend them to anyone needing to feel confident with such a company.

First annual service to a boiler installed by Gair Gas in July 2021. Work carried out as an annual service contract.

Annual visit to check boiler functioning correctly. Several e-mails and texts to confirm visit. Arrived on time and work efficiently done.

Phoned Gair Gas to report a leaking stopcock late Tuesday afternoon and I was put on their standby list for the following day. Phone call next morning to advise an engineer would ring to confirm precisely when he would be attending, which Archie did and he arrived within half an hour of his call. Problem identified and resolved quickly and without fuss. Email with no charge invoice today - all covered under our care plan. This is typical of the service we have always received since we joined Gair 7 years ago.

Very tidy work / polite employee. They had to cancel first appointment on the day (a plumber was taken to the hospital). A director of the business called to explain and rebooked few days later. Good value.