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Trusted Traders

Garrett Appliances Ltd

Profile thumb michael logo2 final 01

4.9

35 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Garrett Appliances is an independent business providing a range of property maintenance services to Croydon, Sutton, Bromley & South London.

Appliance Repairs - We repair washing machines, washer dryers, tumble dryers, cookers, ovens, dishwashers, hobs, hoods and refrigeration.

Appliance Replacement / Sales - We sell all major makes and models of appliance, and can deliver and install and quickly as next day - we'll also remove your old one!

Gas Services - Our engineers are Worchester accredited installers, so we can offer additional warranties on our boiler replacements / installs. We can also service your boiler, or carry out a a gas safety certificate.

Kitchens - We design, supply and fit new kitchens, whether modern, handless gloss or an oak contemporary style, we've got it covered.

Property Maintenance - We cover electrical, plumbing and gas, roofing, general maintenance and painting and decorating and are happy to provide free estimates on larger work.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
    • Kitchen worktops
    • Kitchen tiling

  • Property refurbishment contractors

  • Boiler, central heating and gas engineers

    • Gas cooker repair

  • More Services

    • electricians
    • gas engineers
    • plumbers
    • roofers
    • kitchen

My work

Customer reviews

4.9
35 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Very efficient
Customer Service
Quality
Value
Having dealt with Garrett Appliance a lot recently we have found them to be very efficient and reliable. Their communication is spot on and the engineers are very quick to attend the jobs instructed by ourselves. Highly recommended!
Customer in Lincolnshire Posted on 30/01/2020 , work completed 29/01/2020
Recommended
Friendly professional prompt service
Customer Service
Quality
Value
The customer service team at Garrett Appliances offices are polite and extremely helpful, which is appreciated when you are stressed due to a washing machine fault. Engineer Michael was polite and professional and quickly solved the problem with my washing machine. I would not hesitate to recommend Garrett Appliances.
Customer in Greater London Posted on 23/01/2020 , work completed 23/01/2020
Recommended
Washing machine repair
Customer Service
Quality
Value
They arrived on top and quickly sort out the problem with machine .The engineer wayne was very knowledgeable and carried out the works quickly and soon had the machine fixed .The price was good and the repairs first class .Would recommend and use them again
Customer in Greater London Posted on 14/01/2020 , work completed 14/01/2020
Recommended
Fantastic job
Customer Service
Quality
Value
Garrett Appliances are very reliable, friendly and very good value, Wayne fixed the problem straight away, they are the only company I use for all our machines. Very happy with them.
Which? Trusted Traders Consumer Posted on 13/05/2019 , work completed 13/05/2019
Recommended
The trader replied (on 07/06/2019)
Thank you being a loyal customer! We truly appreciated the feedback too :)
Fantastic service
Customer Service
Quality
Value
The dryer on my washer dryer had stopped heating; I found Garrett through this website and the positive reviews encouraged me to contact them. I can only echo others sentiments on fantastic service; from booking the appointment through to the actual visit. Wayne (Engineer) was polite, considerate and knowledgeable and identified the issue and although a part needed ordering, a new appointment was arranged and he returned and fitted it successfully! A great company, from initially booking the appointment through to Wayne repairing the dryer, I would thoroughly recommend!
Customer in Greater London Posted on 03/05/2019 , work completed 03/05/2019
Recommended
The trader replied (on 07/06/2019)
We do try! And thanks to you too for being such a lovely customer. We look forward to helping you again next time.
Appliance Repair and Replacement
Customer Service
Quality
Value
I used Garrets to repair a built in oven. I had a prompt visit from an engineer who investigated the problem. He was good at explaining the issue to me. We tried a replacement part however that didn’t rectify the matter; I had already been made aware that the nature of problem made diagnosis difficult and the replacement part was refunded to me. I was assisted in deciding what the best way forwards was for me, keep trying to repair or replace entire item. Circumstances meant I had to opt for the latter. I was sent a clear spreadsheet of makes, prices, warrenty lengths etc. A new oven was delivered and fitted today. Throughout I was treated with respect and consideration. The team at the office and those who attended my home were courteous and professional. I was given accurate time slots with a text or call half an hour before arrival. I would recommend Garrets.
Customer in Greater London Posted on 22/01/2019 , work completed 22/01/2019
Recommended
The trader replied (on 07/06/2019)
You are more than welcome. We like to ensure our customer leaves with a working appliance one way or another.
Efficient, helpful, well-priced
Customer Service
Quality
Value
This company could not have worked harder to repair my washing machine. They arranged all appointments promptly, the work was carried out without fuss, the charging structure was fair and reasonable. If only there were more like them!
Customer in Greater London Posted on 19/12/2018 , work completed 19/12/2018
Recommended
The trader replied (on 07/06/2019)
Thank you so much for your feedback. We are all beaming here :) I have ensured that our field team also get to see your kinds words. See you next time!
Efficient, friendly, knowledgeable service!
Customer Service
Quality
Value
I rang Garrett's first thing Monday morning after I failed to unblock my dishwasher. Within minutes they had me set up with a visit the same morning by the lovely Wayne, who sorted the problem within a half an hour. Seamless, easy, friendly service all done and dusted in one morning. Extremely happy as I don't need the hassle right now and it was sorted so quickly. Thanks guys!
Keith Dowling Posted on 22/10/2018 , work completed 22/10/2018
Recommended
The trader replied (on 07/06/2019)
Thanks Keith for taking the time to explain your experience. We were happy to help!
Great, flexible end-to-end service
Customer Service
Quality
Value
My lodger texted whilst I was travelling abroad, informing me the washing machine was broken. I pulled over, found Garrett on-line and gave them a call. Efficient, friendly service from the outset. They even contacted my lodger directly to agree a convenient time to inspect the machine. Since it was uneconomic to fix the old machine, Garrett gave me a number of options for a replacement machine, and a discount for purchasing through Garrett. Machine replaced, new one installed, old one removed, no hassle for me, good value, happy lodger! Can highly recommend Garrett Appliances Ltd.
Posted on 28/04/2018 , work completed 28/04/2018
Recommended
The trader replied (on 07/06/2019)
That's correct! We try to remove the hassle for all our custoers, and are very used to working with landlords in this capacity. It's great to hear we're doing a good job! Thanks again for the feedback.
Fantastic
Customer Service
Quality
Value
A pleasant and easy company to work with. Very accommodating Rob couldn't have been more helpful. Transparent fees too.
Liz, Surrey Posted on 14/07/2016 , work completed 14/07/2016
Recommended

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Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.