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Gas Monster Limited

4.8

91 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–15:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

We are based in Cottenham and operating throughout the surrounding areas we cater for all domestic installations of Worcester boilers, central heating systems and offer a full plumbing service.

We're approved with Worcester Bosch, Ideal and Vaillant.
With many years experience, we have the knowledge and expertise required to ensure that you receive nothing but the best level of workmanship and the best level of customer service and support in the industry.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
  • Renewable energy

    • Air source heat pumps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
91 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
On-time, efficient and friendly replacement of 16 radiators
Customer Service
Quality
Value
Last week, Elliott and his colleague from Gas Monster Ltd replaced 16 radiators, installed a new pump and new three-way valve. They arrived to start work exactly at the time agreed and throughout the installation were hard-working, efficient, friendly and helpful. After the installation they performed a PowerFlush to remove corrosion deposits from the pipework and the boiler. The new metric sized radiators replaced heavily corroded 32 year old imperial sized radiators so changes to the pipework feeding the radiators were needed and they did this very neatly. The work was completed on time and I am very happy with their work. I can definitely recommend Gas Monster for heating and plumbing work in the Cambridge area. Many Thanks! Kind Regards Jerry
Jerry in Cambridgeshire Posted on 31/08/2021 , work completed 27/08/2021
Strongly recommended
Customer Service
Quality
Value
We were very impressed with the care taken by Will and his colleagues over the installation of our new boiler, which was also being relocated. We appreciated their considerate approach, their tidiness, the clarity of their communications and the quality of their work. They are strongly recommended.
Dave in Cambridgeshire Posted on 20/07/2021 , work completed 02/07/2021
Leaky toilet repair
Customer Service
Quality
Value
They talked me through stopping the leak when it happened and then booked an appointment for the full repair. When the plumber turned up he was polite, quick, tidy and Covid-safe. The first repair didn't quite hold, so I called them back. The plumber was back in about 15 miss. All is fine now. They invoiced me afterwards and online payment was straightforward.
Customer in Cambridgeshire Posted on 11/05/2021 , work completed 11/05/2021
Job very well done!
Customer Service
Quality
Value
Will was great - clever, fast, efficient, effective, tidy, polite, pleasant. What more could one ask for!? He actually arrived early but phoned to check first if that was OK - it certainly was. Booking the job and paying for it online was quick and easy too. The job was fitting a new water pump to a very old system with ineffective isolation valves.
Roger in Cambridgeshire Posted on 15/04/2021 , work completed 14/04/2021
Avoid
Customer Service
Quality
Value
Quote did not include all I asked for. When fitting an additional and absolutely pointless stop valve (instead of replacing one which drips) they have managed to cut through my kitchen waste pipe. I have only noticed three weeks later. Thank goodness it was not a gas pipe. They have failed to repair a bath scratch they have caused. I have paid in full only because their extremely obnoxious email was making me sick and I wanted to put this behind me.
Customer in Cambridgeshire Posted on 12/04/2021 , work completed 30/03/2021
The trader replied (on 20/04/2021)
I'm sorry to hear you aren't happy with our service, we will contact you directly to resolve this.
Great job - minimum disruption
Customer Service
Quality
Value
Gas Monster carried a new boiler installation (Worcester-Bosch 8000) and also a new gas pipe to provide adequate pressure. The job was completed over 2 days (plus one day for power flushing). The engineer was professional, respectful, worked quietly on both days. We only had one night without heating but that was a small price to pay for such a great job, in the middle of the winter as well. I have trusted Gas Monster for servicing my old boiler which was really poorly installed and maintained by another company. Their installation of the new boiler was impeccable, hassle-free and although it is still early days, I have peace of mind and confidence that they can fix any possible future problems. Highly recommended!
Customer in Cambridgeshire Posted on 02/02/2021 , work completed 01/02/2021
Excellent job
Customer Service
Quality
Value
We recently had our boiler and cylinder replaced by Gas Monster. They came recommended to me and their quote was very competitive. This was a big job and our fitter Brian worked tirelessly for the week. The work was completed in a highly professional manner and I would not hesitate to recommend Gas Monster.
Customer in Cambridgeshire Posted on 11/12/2020 , work completed 09/12/2020
Another great job done
Customer Service
Quality
Value
After 30 years it was time to refurbish our downstairs cloakroom. We had various ideas and we were happy that we were listened to, understood and suggestions made to make even more improvements, providing that they would fit in with our budget. We received full itemised costings and a work schedule, which suited us perfectly. Everything was done on time and according to budget. We were very impressed with the professionalism and helpfulness of the Gas Monster team. Any minor issues that surfaced were explained to us and excellent solutions found. We couldn't be happier.
Customer in Cambridgeshire Posted on 19/10/2020 , work completed 16/10/2020
Highly Recommend
Customer Service
Quality
Value
Gas Monster was recommended to us. Old back boiler replaced by a new combi boiler. Our installer, Reiss, worked brilliantly - his work was impeccable. He kept us informed of what he was doing at each stage of the job. He was very kind, polite and just got on with his work to a very high standard and if we had any questions, he took the time to answer without hesitation. The work was finished on time. An old radiator decided to leak rusty water on the day the work was finished - I made a phone call and they came back straight away to isolate it (nothing to do with the work). We are now having old radiators replaced by them. I would highly recommend Gas Monster, 100%.
Customer in Cambridgeshire Posted on 15/07/2020 , work completed 10/07/2020
Relocation of boiler & Nest thermostat installation
Customer Service
Quality
Value
Wayne, Will and Simon have completed an excellent job. Great team, expert knowledge and pleasant to deal with. The quality of the work has been really good and I feel I’ve received great value for money. I’ll certainly be approaching them for any further work on my home.
Nick in Cambridgeshire Posted on 14/07/2020 , work completed 10/07/2020