Gas Monster Limited

Old original boiler was 30-40 years old. It was getting noisy and less efficient and spare parts hard to get hold of. Gas Monster produced a quotation for us for a new boiler more efficient combination boiler and a new thermostatic shower, to replace our old electric shower, previously installed by Wayne. Boiler was moved from the kitchen to the airing cupboard on the landing, with minimal disruption. Had a new Lyric T6R WiFi thermostat installed. Old flue removed and pipework removed from kitchen and hole in wall bricked up. Tiles were replaced in the bathroom where old shower was. New flue had to be installed through the loft and roof. Straightforward, tidy, efficient and courteous service. Job completed in 5 days on time and as expected. we have used Wayne and his team for years to service our previous boiler. Also replaced our toilet & shower over the years. Highly recommended. Thank you to Wayne and Gas Monster team.

Great service. The quote was competitive and the installation was excellent. All queries were quickly answered and all paperwork guarantees etc were emailed within in days of completion. Really happy with install.

Excellent service from the initial site survey, easy to understand information (no jargon), the quote was received within the agreed time-scale. A mutually acceptable installation date was agreed. On the allotted date Wayne arrived & introduced me to his team of installation engineers. This was great as he explained to the engineers the exact installation plan. The installation engineers always (5 days) arrived at the exact predefined start time, their approach to the work very professional & also respectful of property. Dr Alastair J. Durrant

Efficient, fast installation of new boiler. All aspects of installation explained patiently. Very clean worker, put lots of dust sheets down, I really appreciated this. Light fitting got broken, but all successfully resolved. Pleased with new boiler, lovely to have warm house again.

Wayne and the team fitted a new combi boiler in our house two days after moving in. They were all really friendly and provided a great service. We're now planning on using them again to replace all of our radiators!

We used Gas Monster to replace an ageing warm air heating system with central heating and radiators throughout the house. Everything about the service was was fantastic, from the initial enquiry, quotation visit, quality of the work itself and aftercare. They have very responsive and professional customer service which is a real plus. I would definitely recommend Gas Monster to anyone looking for this kind of work.

We needed to replace our existing combi boiler as it was malfunctioning every year. Gas Monster provided us with a quote promptly and even honoured the original price when we finally decided to proceed. They accommodated our needs on dates and completed the work (removal of exisiting machine, replacement, flushing system out and commissioning) in the specified time frame. They showed up on time, worked tidily, and were happy to answer questions. We have used them before and will use them again.

I used Gas Monster to run an annual Gas check on my boiler, central heating and gas appliances. Booking the appointment with them was simple using the on-line tool and they were very responsive to an additional question that I had when I contacted them by phone. The engineer arrived on time and was very polite and efficient fully explaining everything to me and addressing some questions I had about the central heating system. I am very happy with the service they provided and would definitely use them again.

We recently had two bathrooms completely renovated – walls, floors, ceilings, plumbing. It was quite a big job, so we took several estimates from local firms (some personally recommended), and after careful consideration and meetings, chose Gas Monster, who had recently and successfully fitted a new hot water system for us. The work took several weeks from ripping out the old stuff to the final lick of paint, and we were very satisfied with the whole process. Wayne Bell, who runs the company, was a frequent and very helpful presence, and Will Stockton, the senior plumber, was with us practically every day, keeping everything up to schedule and checking all the work in a very professional manner. We were very impressed with the quality of the craftsmanship, and got on very well with all those (eight men in all – various trade specialists - if I remember rightly, including apprentices) who took part. They were cooperative, efficient and tidy, and did their best to minimise inconvenience to us. All the work was done according to the agreed schedule. We recommend them very highly.

Efficient, friendly, responsive and reliable service, fitting new boiler (and smart controls) in next to no time with next to no trouble.