My old electrical hot water system, installed in an unvented store cupboard, finally died leaving me with no hot water. A number of plumbers who, once they saw the old system and its situation, disappeared without further contact. Trading Standards put me onto the local Which Trusted Traders, who gave me a list of 3 names. I phoned Gas Monsters; Rebecca answered and was most friendly and helpful, making an early appointment and warning me the work could not be carried out for a further 6 weeks because of their commitments - I knew where I stood. I think it was Brian who came to view. He saw no problem with removing my old system and suggested replacing it with a Megaflo Eco Unvented Hot water cylinder. What a relief to have a solution to my problem at last! Installation started on 2nd Jan and took three days. A decorator was scheduled for Monday 7th Jan to paint the plinth and on Fri 11th Jan an electrician signed off the installation. The old, very rusty system was taken away a few days later. All work was completed with minimum fuss - any resultant mess was continuously and quickly cleaned up. The workmen worked efficiently. I was worried that I would lose cupboard space in my tiny kitchen when they ran the pressure pipe from the storeroom to the outside wall but, no, it was positioned between the cupboard end and the bedroom wall to reach the outside wall. Again, professional clean work was completed efficiently. I happily recommend Gas Monsters.