Gas Safe Heating & Plumbing Ltd

Having had a new boiler installed during a renovation five years ago we experienced difficulty getting hold of the installer to service it. I found Gas Safe through Which? and have used them for the past few years. The service they offer is very smooth and means I don’t have to worry about my central heating. I am reminded by their office my annual service is coming up, we make an appointment, I pay online and one of their team appears on time and services the boiler. The whole process is seamless. Once when I had a problem with my heating a couple of months after my service, when I had also had some new radiator thermostats installed, someone popped in to look at it within a couple of hours on their way home. All it needed was the water pressure topping up which the engineer did. He also demonstrated to me how to do it if it happened again so I could rectify it myself. I wasn’t charged for this which was a nice surprise.

I would highly recommend Gas Safe. They were able to fit our new boiler within 48 hours of contact and managed to complete the fitting in one day. Fairly priced and trustworthy. I will be using them again for any issues.

I used Gas Safe to install a new boiler when the old one reached the end of its useful life. The options available were discussed with me, including which brand to buy. Gas Safe was recommended to me by a friend who used them for all their work. New piping was installed in my home with the minimum of fuss and mess. They have been doing my annual boiler service ever since and advised when specific parts were wearing out or been affected by hard water. I’ve had no need for an emergency call out, which is a testament to their care and workmanship.

Punctual, polite & professional. Matt was thorough in checking the functionality of components and heating accessories. He provided me with a certificate within an hour of completing the work. Satisfied with the service.

Efficient, calm service. The engineer Matt has maintained my heating system for a number of years, installing a new boiler in 2023. He is always prompt, courteous and reliable. Experienced and competent, he completes all work efficiently and in a timely manner. I recommend him and GasSafe.

It still feels rather bizarre having to pay up-front for a service call but after using this company for a couple of years now I have found them to be very efficient and reliable with no problems at all. I will be staying with them for all my future boiler servicing.

I have used Gas Safe for boiler services and maintenance for a number of years. Service is always really good, and they offer practical advice. Really good firm with very professional and friendly staff, and is always a pleasure to speak with Mr Gebbie the engineer.

Had Gas Safe over for my annual boiler service and they were excellent as per usual. A polite and friendly gentlemen undertook the service in good time. Took the time to answer my queries and also done a great job tidying up after himself. Will continue to use Gas Safe moving forwards.

I contacted Gas safe in an emergency as my elderly mothers boiler was not working. They answered the phone promptly and agreed to call within a couple of hours. At the visit the engineer was thorough in locating the problem and clearly explained the situation. He arranged for a quote to be sent to me that evening and I was contacted the next morning to arrange to come and fit the new part that afternoon. The problem was solved efficiently and quickly and advice given regarding the vulnerable situation if a similar situation should arise

We used Gas Safe initially to install a new boiler, and they have also just upgraded and/or replaced the radiators throughout our house. The same guys came, and they were again very polite, clean and did a great job. Highly recommend Gas Safe.