Endorsed by Which?

Gas Safe Heating & Plumbing Ltd

4.8

114 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Oct 2019

About

Gas Safe Heating and Plumbing Ltd is an exciting and rapidly growing business. Our focus is on engaging with the local community and giving our customers a personal service. We use the latest technology to enhance our customers experience and remain sustainable. Based in Bromley, we are central enough to cover the majority of South London and Kent. We cover all aspects of the heating business, whether it is replacing a boiler or carrying out a landlord gas safety inspection. With over 30 years of experience, our fully trained and qualified team is on hand to deliver expert advice and help. Our team of engineers are fully qualified in both the domestic and commercial heating fields.
For all your Commercial or Domestic Gas, Central Heating and Air Conditioning requirements call us on 02084643189

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • commercial boiler installations and servicing.

Customer reviews

Why you can trust these reviews

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4.8
114 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Professional and quick
Customer Service
Quality
Value
Professional service, very polite and friendly, answered all questions I had and gave some good general advice - great job done.
Customer in Greater London Posted on 31/03/2020 , work completed 16/03/2020
Excellent service and nice people
Customer Service
Quality
Value
They moved a gas meter for me a couple of years ago which was quite complex and involved co-ordination with SGN and EDF. Did a great job. And have recently checked boiler problem - again excellent service. Highly recommended
Customer in Greater London Posted on 01/02/2020 , work completed 18/01/2020
The trader replied (on 24/08/2020)
Thank you for your return custom and your great review of our business, we really appreciate both immensely.
Excellent work - as usual
Customer Service
Quality
Value
Gas Safe carried out a annual service on the boiler (which they originally installed). Arranging the appointment was straightforward. The engineer arrived at the appointed time and carried out the work expeditiously to the usual high standard. He was polite, personable and efficient; and took care to explain to me what he was doing. He is a great asset to what I consider to be an excellent company whose work I highly recommend.
Customer in Greater London Posted on 13/12/2019 , work completed 11/12/2019
The trader replied (on 20/12/2019)
Thank you for your kind words, we really appreciate your custom.
Very reliable
Customer Service
Quality
Value
Gas Safe fitted a new boiler a couple of years ago. They were very helpful recommending their view of the best brand. The boiler changeover was completed efficiently and with no snags. They have serviced the boiler annually (necessary to maintain 10 year warranty) ever since. All engineers have been polite and efficient. I receive an annual reminder of when the service is due. Payment used to be by invoice in arrears. They now request payment upfront. They accept payment by card over the phone. Booking an appointment and paying at the same time for the annual service means everything is done with one contact which is more efficient on both sides.
Customer in Greater London Posted on 13/12/2019 , work completed 03/12/2019
The trader replied (on 20/12/2019)
We are very pleased that you are happy with our continued services, and would like to thank you for your very honest and comprehensive review of our company.
Great customer service
Customer Service
Quality
Value
I cannot recommend Gas Safe highly enough. They arrived on time, were friendly and courteous and kept me informed of what they were doing. Great company, thank you for a job well done.
Customer in Greater London Posted on 18/10/2019 , work completed 09/10/2019
The trader replied (on 20/12/2019)
Thank you for taking the time to leave a review, much appreciated!
Brilliant from start to finish.
Customer Service
Quality
Value
My boiler broke. This is not good, really not good. I've used Gas Safe before so called them first and half expected to have to call others. But instead, they took £100 payment (I've had worse) and were in my house a little over four hours later. They fixed the issue, chatted to me about future options and left the place tidy. Fantastic.
Customer in Greater London Posted on 18/10/2019 , work completed 17/10/2019
The trader replied (on 20/12/2019)
Glad to be of assistance; we cannot always guarantee results so quickly but we strive to do our best in the quickest and neatest possible way. Thanks for the review.
Annual boiler service - always reliable
Customer Service
Quality
Value
I've used Gas Safe for the last three years to give my boiler my annual service. They'll often send me a reminder that it's due and as my boiler is really old, I always think it's worth it. Booking an appointment was easy, the workman arrived within the allotted time slot and just got on with it quietly and efficiently which is all I can ask for! Would recommend!
Customer in Greater London Posted on 18/10/2019 , work completed 16/10/2019
The trader replied (on 20/12/2019)
Thank you for taking the time to review our company, we are very happy you were pleased with our efforts.
Very pleased with work
Customer Service
Quality
Value
Work: Gas safety certificate Prior to arrival rang to ask if he could come earlier which suited us. Completed work for certificate in a friendly and professional manner. answering all our questions.
Brian - Customer in Kent Posted on 21/09/2019 , work completed 06/08/2019
The trader replied (on 20/12/2019)
Thank you Brian for your review.
Gas Safe repair and boiler service
Customer Service
Quality
Value
We have used this company several times. Work has always been done professionally and timely leaving no mess. Wholly recommended.
Customer in Greater London Posted on 20/08/2019 , work completed 01/08/2019
The trader replied (on 20/12/2019)
Thanks for taking the time to review our work.
No issues
Customer Service
Quality
Value
Pilot light would not stay on. Found Gas Safe on Which? website and arranged a convenient appointment. Helpfully the hourly rates are on the Gas Safe website. Engineer identified that the thermocouple needed replacing and this was completed with no issues.
Customer in Greater London Posted on 19/07/2019 , work completed 11/07/2019
The trader replied (on 20/12/2019)
Thank you for reviewing our company, we really appreciate you taking the time to do so.
Great work done urgently
Customer Service
Quality
Value
I am a landlord, and I needed a new boiler and heating system urgently in one of my rented properties. Gas Safe got the job done in no time and exceeded my expectations. I was very impressed with how quickly they did the job, their technical expertise, and practical advice that save me time and money. I have no hesitation in recommending Gas Safe Heating & Plumbing Ltd to family, friends and colleagues.
Customer in Greater London Posted on 12/07/2019 , work completed 12/07/2019
The trader replied (on 20/12/2019)
Thank you so much for your very thorough review, we really appreciate this.
Very pleased.
Customer Service
Quality
Value
First time we have used this company and we are very pleased with the service provided. They are helpful, effective and efficient. We will use again when needed.
Steve Blake, Greater London Posted on 29/06/2019 , work completed 06/06/2019
The trader replied (on 08/07/2019)
Dear Mr Blake, Thank your for reviewing our company, we appreciate your kind words and would be more than happy to help you again if the need arises.
Reliable and thorough
Customer Service
Quality
Value
Have been using Gas Safe for a number of years to carry our a Boiler and Gas Safety check on my flat. They have always arrived on time and carried out the work expertly. They always send me an annual reminder as well which is helpful. I have nothing but praise for them and will continue to use.
Shirley Posted on 24/06/2019 , work completed 04/06/2019
The trader replied (on 02/07/2019)
Thank you for your kind words and repeat business.
Supplied and fitted a new Boiler
Customer Service
Quality
Value
They provided a quality and efficient service. They started and finished on time. They are a very good local company in Bromley which we will use again for other services. Their price was very competitive and I would recommend them.
Customer in Greater London Posted on 16/03/2019 , work completed 13/03/2019
The trader replied (on 02/07/2019)
Thank you for taking the time to share your thoughts on our hard work, much appreciated!
Great guys
Customer Service
Quality
Value
From the free consultation to the work being carried out the team at Gas Safe were great. They power flushed my heating system and replaced 4 rads plus fitted 2 new ones in areas of the flat that needed it. They were all polite, clean and did a great job. I will use them again for sure plus reasonable costs to.
Customer in Greater London Posted on 21/02/2019 , work completed 20/02/2019
The trader replied (on 02/07/2019)
Thank you for your lovely review, I will be sure to pass your comments on to all staff involved!
Pre-Purchase Inspection and Report
Customer Service
Quality
Value
I appointed Gas Safe Heating to carry out a Pre-Purchase inspection and report of the gas installation a flat I am buying. They worked promptly and efficiently, producing the Report with estimated costs of repairs and improvements, which was sent to me by close of business on the day of the inspection.
Customer in Greater London Posted on 12/02/2019 , work completed 08/02/2019
The trader replied (on 02/07/2019)
Thank you for your comments. Good luck with your purchase
Boiler replacement
Customer Service
Quality
Value
Excellent service. I fully recommend using them. They not only did the boiler but many additional things that needed attention. Mr. M.Nunn.
Customer in Greater London Posted on 11/02/2019 , work completed 06/02/2019
The trader replied (on 02/07/2019)
Thank you for taking the time to review our work, it is very much appreciated. We look forward to assisting you with our services in the future.
Reliable Workforce
Customer Service
Quality
Value
After last year's gas boiler service plus Gas Safety Certificate, it was obvious to us the we use Gas Safe Heating & Plumbing Ltd again. They arrived as agreed, provided us with an advanced call. In fact, we feel safe in their hands as both the boiler service and checks were detailed and not rushed. Will we be using this company again? The answer is most certainly "Yes".
Customer in Greater London Posted on 24/01/2019 , work completed 23/01/2019
The trader replied (on 02/07/2019)
Thank you for your valued custom, we look forward to assisting you with your next Gas Safety and Boiler Service
Power Flush
Customer Service
Quality
Value
Your engineer arrived on time and did a thorough job flushing out the system. He also recommended that I need to replace the pump as it doesn't seem to be very efficient. My only criticism is that after your engineer left I noticed that the radiators were very hot. Upon investigation I noticed that he had left the boiler thermostat set at maximum which I then turned down to the original setting.
Customer in Greater London Posted on 12/01/2019 , work completed 10/01/2019
The trader replied (on 02/07/2019)
Thank you for your kind review, we shall pass your comments on the the attending engineer.
Boiler repair
Customer Service
Quality
Value
Our boiler sprang a leak on Wednesday and the engineer attended about 90 mins after we called them. Parts needed and were ordered and fitted today, Friday. Friendly engineer/service and all for what I think is a reasonable cost. Cannot fault them.
Customer in Greater London Posted on 11/01/2019 , work completed 11/01/2019
The trader replied (on 02/07/2019)
Thank you! We are happy we could assist with your emergency
Call Out
Customer Service
Quality
Value
The boiler broke, I emailed at night and first thing in the morning I received an email reply back and a phone call to pop in a couple of hours later. Invoice and quote for the requested job was received in the same afternoon. Very reliable service
Customer in Greater London Posted on 11/01/2019 , work completed 11/01/2019
The trader replied (on 02/07/2019)
Thank you very much for your comments! Much appreciated
Efficient, helpful and thorough
Customer Service
Quality
Value
My boiler had a full service, all radiators were checked, and a loft inspection undertaken, plus a photo of the flue pipework. Having experienced bad work before from two local companies, it was such a relief to feel in safe hands. I will certainly continue to use Gas Safe again with confidence.
Customer in Greater London Posted on 09/01/2019 , work completed 07/01/2019
The trader replied (on 02/07/2019)
Thank you very much for your very documented review of our work, we really appreciate your kind comments!
Highly recommended
Customer Service
Quality
Value
Great service and technology, really nice guys who clearly know their business and are very friendly, all at a reasonable price.
Customer in Greater London Posted on 08/01/2019 , work completed 08/01/2019
The trader replied (on 09/01/2019)
Thank you for your kind review, we shall pass your comments on the the attending engineers!
Kitchen tap repair
Customer Service
Quality
Value
Excellent and friendly knowledgable service - it’s a relief to find a company you can trust. Would highly recommend
Customer in Greater London Posted on 19/12/2018 , work completed 19/12/2018
Annual Service to Gas-fired Central Heating Boiler
Customer Service
Quality
Value
Engineer arrived within the allotted timescale and carried out the work in a most efficient manner. No faults were found and the boiler was operated and tested in my presence. The time-clock unit was left functioning to give the pre-set programmes as needed. The boiler warranty document was signed to ensure the manufacturer's guarantee remained in place. The kitchen area local to the boiler was left in a clean and tidy state.
Customer in Greater London Posted on 14/12/2018 , work completed 14/12/2018
The trader replied (on 09/01/2019)
Thank you very much for your very documented review of our work, we really appreciate your kind comments!