Boiler Service
Efficient, calm service. The engineer Matt has maintained my heating system for a number of years, installing a new boiler in 2023. He is always prompt, courteous and reliable. Experienced and competent, he completes all work efficiently and in a timely manner. I recommend him and GasSafe.
Customer in Greater London
Posted on 22/08/2024
, work completed 19/08/2024
Recommended
Great job
It still feels rather bizarre having to pay up-front for a service call but after using this company for a couple of years now I have found them to be very efficient and reliable with no problems at all. I will be staying with them for all my future boiler servicing.
Customer in Greater London
Posted on 19/06/2024
, work completed 12/06/2024
Recommended
Professional and reliable
I have used Gas Safe for boiler services and maintenance for a number of years. Service is always really good, and they offer practical advice. Really good firm with very professional and friendly staff, and is always a pleasure to speak with Mr Gebbie the engineer.
Customer in Greater London
Posted on 17/05/2024
, work completed 12/04/2024
Recommended
Excellent service, very professional
Had Gas Safe over for my annual boiler service and they were excellent as per usual. A polite and friendly gentlemen undertook the service in good time. Took the time to answer my queries and also done a great job tidying up after himself. Will continue to use Gas Safe moving forwards.
Ollie in Greater London
Posted on 04/05/2022
, work completed 04/05/2022
Recommended
Emergency boiler repair
I contacted Gas safe in an emergency as my elderly mothers boiler was not working. They answered the phone promptly and agreed to call within a couple of hours. At the visit the engineer was thorough in locating the problem and clearly explained the situation. He arranged for a quote to be sent to me that evening and I was contacted the next morning to arrange to come and fit the new part that afternoon. The problem was solved efficiently and quickly and advice given regarding the vulnerable situation if a similar situation should arise
Customer in Greater London
Posted on 30/03/2022
, work completed 14/03/2022
Recommended
Great service again
We used Gas Safe initially to install a new boiler, and they have also just upgraded and/or replaced the radiators throughout our house. The same guys came, and they were again very polite, clean and did a great job. Highly recommend Gas Safe.
Customer in Greater London
Posted on 01/12/2021
, work completed 30/11/2021
Recommended
Not recommend. Irresponsible and inflexible
All gas was turned off on an annual gas safe inspection without providing explanation, solution or follow up appointment until numerous chasing the week after. Left the house without hot water or heating for a full week and enormous headache to all occupants. They won’t give out engineer’s contact so it was a lot of information relying from the office that is super unclear. Incredibly frustrating when you are out of hot water and heating and they simply do not feel the need to get that fixed urgently. Offered to pay extra call out fee still wouldn’t do it. Also insist on their normal no refund policy if I found someone else who would actually care and treat the matter urgently. Insist on ground floor access to fix a pipe knowing we couldn’t get access due to incorporating neighbour when another engineer easily fixed it by putting his arm out of the window! Also failed to detect a leak in the boiler which is picked up by the new engineer. Completely irresponsible and inflexible. Poor communication. Overall nightmare to deal with. So regret instructing them at the first place.
Customer in Greater London
Posted on 21/10/2021
, work completed 22/06/2021
Boiler Service
Easy to book, friendly service. Prompt arrival, very friendly and no mess. Advised us on what we need to do and who we need to call for further work required. All in all a great service, thank you!
Customer in Greater London
Posted on 03/09/2021
, work completed 20/08/2021
Recommended
Fast and fair
Men turned up nice and early, were clean and fast and suggested price reduction as job wasn't as involved as thought which company agreed to. Would use again
Customer in Greater London
Posted on 04/08/2021
, work completed 24/06/2021
Recommended
Decommissioning of gas supply pipe of gas cooker for replacement electric cooker
The engineer was professional, polite and responsive to my concerns about gas safety in the closing down of the gas supply pipe to the gas cooker, which was to be replaced with an electric cooker. Even though the position of the gas supply pipe was partly enclosed within a kitchen cupboard to disconnect the gas pipe and cap it and he had to saw through the side of the kitchen cupboard to access it, he did this in a rigorous way and without complaint. I had wanted to see what he had done afterwards as I was concerned about gas safety and he showed me and reassured me that it was secure and quite safe. At all times he was professional and friendly and you knew he knew what he was doing. He cleaned up afterwards and left the area tidy. Thank you very much.
Pamela in Greater London
Posted on 02/07/2021
, work completed 14/06/2021
Recommended
Brilliant
Easy to book on phone; Emma was very helpful. Fast, efficient and friendly service, with a clear explanation of everything that was being done. Brilliant, especially considering it's lockdown.
Mary in Greater London
Posted on 19/03/2021
, work completed 19/03/2021
Recommended
First time used - won't be the last
Gas Safe undertook my annual Boiler Service. Engineers were polite and friendly, just got on with the work. Will definitely use Gas Safe for any future works.
Customer in Greater London
Posted on 18/03/2021
, work completed 12/03/2021
Recommended
Extremely competent company
Excellent service. I had a boiler leak. It was explained what was causing the leak and the Engineer showed me where the leak was coming from. He fixed it in no time and was very courteous.
Customer in Greater London
Posted on 31/10/2020
, work completed 29/10/2020
Recommended
Annual boiler service
Performed efficiently. Repair man was very helpful and trustworthy. The boiler was newly installed last year. The engineer noted a problem with the installation. He explained it clearly but did not try to get us to pay him to do the work, but rather suggested we contact the installer to come back.
Customer in Greater London
Posted on 23/10/2020
, work completed 19/10/2020
Recommended
Excellent Service
Had a problem with boiler and immersion and were without hot water. Engineer came very quickly and was extremely helpful and efficient. Problems resolved and really happy with the service and results. Highly recommend
Customer in Greater London
Posted on 26/06/2020
, work completed 25/06/2020
Recommended
Gas Boiler Maintenance
As always professional, on time and to budget. Friendly service communication was good even when I wanted to change the day.
Customer in Greater London
Posted on 12/06/2020
, work completed 09/06/2020
Recommended
Professional, reliable and great service.
I have been using Gas Safe for years, and they are without question the most reliable, professional and dedicated gas engineers around.
Customer in Greater London
Posted on 17/04/2020
, work completed 06/04/2020
Recommended
Professional and quick
Professional service, very polite and friendly, answered all questions I had and gave some good general advice - great job done.
Customer in Greater London
Posted on 31/03/2020
, work completed 16/03/2020
Recommended
Excellent service and nice people
They moved a gas meter for me a couple of years ago which was quite complex and involved co-ordination with SGN and EDF. Did a great job. And have recently checked boiler problem - again excellent service. Highly recommended
Customer in Greater London
Posted on 01/02/2020
, work completed 18/01/2020
Recommended
Excellent work - as usual
Gas Safe carried out a annual service on the boiler (which they originally installed). Arranging the appointment was straightforward. The engineer arrived at the appointed time and carried out the work expeditiously to the usual high standard. He was polite, personable and efficient; and took care to explain to me what he was doing. He is a great asset to what I consider to be an excellent company whose work I highly recommend.
Customer in Greater London
Posted on 13/12/2019
, work completed 11/12/2019
Recommended
Very reliable
Gas Safe fitted a new boiler a couple of years ago. They were very helpful recommending their view of the best brand. The boiler changeover was completed efficiently and with no snags. They have serviced the boiler annually (necessary to maintain 10 year warranty) ever since. All engineers have been polite and efficient. I receive an annual reminder of when the service is due. Payment used to be by invoice in arrears. They now request payment upfront. They accept payment by card over the phone. Booking an appointment and paying at the same time for the annual service means everything is done with one contact which is more efficient on both sides.
Customer in Greater London
Posted on 13/12/2019
, work completed 03/12/2019
Recommended
Great customer service
I cannot recommend Gas Safe highly enough. They arrived on time, were friendly and courteous and kept me informed of what they were doing. Great company, thank you for a job well done.
Customer in Greater London
Posted on 18/10/2019
, work completed 09/10/2019
Recommended
Brilliant from start to finish.
My boiler broke. This is not good, really not good. I've used Gas Safe before so called them first and half expected to have to call others. But instead, they took £100 payment (I've had worse) and were in my house a little over four hours later. They fixed the issue, chatted to me about future options and left the place tidy. Fantastic.
Customer in Greater London
Posted on 18/10/2019
, work completed 17/10/2019
Recommended
Annual boiler service - always reliable
I've used Gas Safe for the last three years to give my boiler my annual service. They'll often send me a reminder that it's due and as my boiler is really old, I always think it's worth it. Booking an appointment was easy, the workman arrived within the allotted time slot and just got on with it quietly and efficiently which is all I can ask for! Would recommend!
Customer in Greater London
Posted on 18/10/2019
, work completed 16/10/2019
Recommended
Very pleased with work
Work: Gas safety certificate Prior to arrival rang to ask if he could come earlier which suited us. Completed work for certificate in a friendly and professional manner. answering all our questions.
Brian - Customer in Kent
Posted on 21/09/2019
, work completed 06/08/2019
Recommended
Gas Safe repair and boiler service
We have used this company several times. Work has always been done professionally and timely leaving no mess. Wholly recommended.
Customer in Greater London
Posted on 20/08/2019
, work completed 01/08/2019
Recommended
No issues
Pilot light would not stay on. Found Gas Safe on Which? website and arranged a convenient appointment. Helpfully the hourly rates are on the Gas Safe website. Engineer identified that the thermocouple needed replacing and this was completed with no issues.
Customer in Greater London
Posted on 19/07/2019
, work completed 11/07/2019
Recommended
Great work done urgently
I am a landlord, and I needed a new boiler and heating system urgently in one of my rented properties. Gas Safe got the job done in no time and exceeded my expectations. I was very impressed with how quickly they did the job, their technical expertise, and practical advice that save me time and money. I have no hesitation in recommending Gas Safe Heating & Plumbing Ltd to family, friends and colleagues.
Customer in Greater London
Posted on 12/07/2019
, work completed 12/07/2019
Recommended
Very pleased.
First time we have used this company and we are very pleased with the service provided. They are helpful, effective and efficient. We will use again when needed.
Steve Blake, Greater London
Posted on 29/06/2019
, work completed 06/06/2019
Recommended
Reliable and thorough
Have been using Gas Safe for a number of years to carry our a Boiler and Gas Safety check on my flat. They have always arrived on time and carried out the work expertly. They always send me an annual reminder as well which is helpful. I have nothing but praise for them and will continue to use.
Shirley
Posted on 24/06/2019
, work completed 04/06/2019
Recommended
Supplied and fitted a new Boiler
They provided a quality and efficient service. They started and finished on time. They are a very good local company in Bromley which we will use again for other services. Their price was very competitive and I would recommend them.
Customer in Greater London
Posted on 16/03/2019
, work completed 13/03/2019
Recommended
Great guys
From the free consultation to the work being carried out the team at Gas Safe were great. They power flushed my heating system and replaced 4 rads plus fitted 2 new ones in areas of the flat that needed it. They were all polite, clean and did a great job. I will use them again for sure plus reasonable costs to.
Customer in Greater London
Posted on 21/02/2019
, work completed 20/02/2019
Recommended
Pre-Purchase Inspection and Report
I appointed Gas Safe Heating to carry out a Pre-Purchase inspection and report of the gas installation a flat I am buying. They worked promptly and efficiently, producing the Report with estimated costs of repairs and improvements, which was sent to me by close of business on the day of the inspection.
Customer in Greater London
Posted on 12/02/2019
, work completed 08/02/2019
Recommended
Boiler replacement
Excellent service. I fully recommend using them. They not only did the boiler but many additional things that needed attention. Mr. M.Nunn.
Customer in Greater London
Posted on 11/02/2019
, work completed 06/02/2019
Recommended
Reliable Workforce
After last year's gas boiler service plus Gas Safety Certificate, it was obvious to us the we use Gas Safe Heating & Plumbing Ltd again. They arrived as agreed, provided us with an advanced call. In fact, we feel safe in their hands as both the boiler service and checks were detailed and not rushed. Will we be using this company again? The answer is most certainly "Yes".
Customer in Greater London
Posted on 24/01/2019
, work completed 23/01/2019
Recommended
Power Flush
Your engineer arrived on time and did a thorough job flushing out the system. He also recommended that I need to replace the pump as it doesn't seem to be very efficient. My only criticism is that after your engineer left I noticed that the radiators were very hot. Upon investigation I noticed that he had left the boiler thermostat set at maximum which I then turned down to the original setting.
Customer in Greater London
Posted on 12/01/2019
, work completed 10/01/2019
Recommended
Boiler repair
Our boiler sprang a leak on Wednesday and the engineer attended about 90 mins after we called them. Parts needed and were ordered and fitted today, Friday. Friendly engineer/service and all for what I think is a reasonable cost. Cannot fault them.
Customer in Greater London
Posted on 11/01/2019
, work completed 11/01/2019
Recommended
Call Out
The boiler broke, I emailed at night and first thing in the morning I received an email reply back and a phone call to pop in a couple of hours later. Invoice and quote for the requested job was received in the same afternoon. Very reliable service
Customer in Greater London
Posted on 11/01/2019
, work completed 11/01/2019
Recommended
Efficient, helpful and thorough
My boiler had a full service, all radiators were checked, and a loft inspection undertaken, plus a photo of the flue pipework. Having experienced bad work before from two local companies, it was such a relief to feel in safe hands. I will certainly continue to use Gas Safe again with confidence.
Customer in Greater London
Posted on 09/01/2019
, work completed 07/01/2019
Recommended
Highly recommended
Great service and technology, really nice guys who clearly know their business and are very friendly, all at a reasonable price.
Customer in Greater London
Posted on 08/01/2019
, work completed 08/01/2019
Recommended
Kitchen tap repair
Excellent and friendly knowledgable service - it’s a relief to find a company you can trust. Would highly recommend
Customer in Greater London
Posted on 19/12/2018
, work completed 19/12/2018
Recommended
Annual Service to Gas-fired Central Heating Boiler
Engineer arrived within the allotted timescale and carried out the work in a most efficient manner. No faults were found and the boiler was operated and tested in my presence. The time-clock unit was left functioning to give the pre-set programmes as needed. The boiler warranty document was signed to ensure the manufacturer's guarantee remained in place. The kitchen area local to the boiler was left in a clean and tidy state.
Customer in Greater London
Posted on 14/12/2018
, work completed 14/12/2018
Recommended
Efficient and speedy
Engineer was called to fit a gas cooker. Arrived well within the agreed timeslot and completely the work quickly and with the minimum of mess.
Customer in Greater London
Posted on 05/12/2018
, work completed 30/11/2018
Recommended
Excellent service
Excellent service. - arrived on time serviced boiler and gave good advice on a new kitchen tap ( as leaking ) and also investigated the water hammer issues we were having with the shower with great advice - would certainly use them again - Nick R. - Bromley
Customer in Greater London
Posted on 28/11/2018
, work completed 28/11/2018
Recommended
Speedy great Service
Had a problem with the heating system. Matt arrived within 2 hours of my call and fixed the problem immediately.
Customer in Greater London
Posted on 27/11/2018
, work completed 27/11/2018
Recommended
Really pleased with the service
Problem with our heating turning on for no reason. Called Gas safe on the Tuesday and they turned up on the Wednesday morning. On time and very friendly. Idedntied the problem within 5 minutes, and clearly explained why the problem had occurred and what my options were. Pleased everything is now working. Would absolutely use gas safe again. Quick, friendly and trustworthy.
Customer in Greater London
Posted on 22/11/2018
, work completed 21/11/2018
Recommended
Charlotte, Streatham
GasSafe installed my boiler 6 years ago and have returned every subsequent year for the annual service. Their engineers are always punctual, efficient and charming. And respectful of my home!
Customer in Greater London
Posted on 19/11/2018
, work completed 19/11/2018
Recommended
Highly Recommended
Good reliable service, high quality work carried out as always. I would highly recommend these guys and will use them again.
Customer in Greater London
Posted on 18/11/2018
, work completed 13/11/2018
Recommended
Boiler repair
I have used Gas Safe for 5 years for landlord certificates and in my home. They are reliable, friendly and they respond promptly. Their engineers are knowledgeable and do a good job
Richard
Posted on 30/10/2018
, work completed 30/10/2018
Recommended
**Highly Recommended**
We have been using Gas Safe for just over two years now. They are punctual, reliable and always do a brilliant job. We wouldn't hesitate to recommend them.
Helaina English
Posted on 30/10/2018
, work completed 30/10/2018
Recommended
Remove Water tank & connect Bathroom to the mains water supply
Generally very happy with the service from Gas Safe Heating, from getting a on site quote and dealing with reception. The engineer arrived on time and completed the job efficiently. However, the loft was left a little dirty with mud in places (from the water tank) and left over pipework. There were splatters of mud on the wall in the hallway and staircase, which i ended up cleaning. Apart from this i would still recommend them.
SNahal
Posted on 28/10/2018
, work completed 28/10/2018
Recommended
Very good Customer Service
I have used Gas Safe Heating and Plumbing for many years, as my Estate Agents first recommended them when I needed a Boiler service and a Gas Safety certificate for my flat. I got to know two of their engineers, who came back yearly; I really liked their friendly and professional manner. They were always punctual, very pleasant and went out of their way to provide a thoroughly good service. Although I missed seeing either of them this year, their young colleague was equally friendly, professional and on time! I highly recommend them.
Susana de la Fuente Martin
Posted on 28/10/2018
, work completed 28/10/2018
Recommended
Friendly, speedy and good value
We have been using Gas Safe for several years now and they have always been very friendly and speedy. As a charity we try to keep our costs down as much as possible so I'm glad to report that they are also good value for money. Happy to recommend them.
Dean Casswell
Posted on 23/10/2018
, work completed 23/10/2018
Recommended
Fast, friendly and reliable
I have used Gas Safe Heating & Plumbing Ltd on a couple of occassions now to fix and service my boiler and am always so impressed with their fantastic quality of service; from the administration team to staff the carrying out the work, I wouldn't hesitate to recommend them.
Anna Shields
Posted on 22/10/2018
, work completed 22/10/2018
Recommended
Reliable and friendly
We recently used Gas Safe for the 2nd time. Last year they extended a gas pipe into our kitchen and fitted our new gas range cooker. This year we have used them for our boiler service and asked them to quote for a few other issues in the house. They have always arrived exactly when they said they would and we have never had any problems with the work completed. The engineer who came out recently was extremely friendly and also very honest when taking a look at a few other problems we had. We would not hesitate to use again or recommend. Extremely reliable.
tdwaha
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
Great Service
Have used these engineers when they first started up In Shortlands Great service really helpful office staff also They do the job efficiently and to a high Standard Would recommend them Matt is a superb engineer
Glam Gran
Posted on 12/10/2018
, work completed 12/10/2018
Recommended
Excellent as always
This is the 3rd time I’ve used Gas safe for boiler servicing and I still highly recommend them. The team in the office are always helpful and the engineers are fab - always on time, polite, clean up any mess etc. Happy to recommend them.
NSWalker
Posted on 12/10/2018
, work completed 12/10/2018
Recommended
Boiler service and radiator check
Having had a previous nightmare experience with British Gas GSP&H arrived on time and was very polite, efficient and helpful. Heat and hot water restored! The cost was extremely reasonable and I have already recommended the company to a friend.
Madge103
Posted on 10/10/2018
, work completed 10/10/2018
Recommended
Not convinced
Booked this company to disconnect gas cooker and cap off supply after reading reviews posted on here. They came as arranged and completed the job. 10 minutes max. Cost an eye-watering £100. My husband and I are 70 ish and asked if he could help move it out of kitchen. He said he couldn’t and had a bad back. He was in his 20s I guess. Fortunately we had a plasterer in the house at the same time and he heard this and offered to help my husband. It was done relatively easily with two of them. Now I know it wasn’t part of the job but it wasn’t very impressive or kind. Need another plumbing job to put in a washing machine but won’t be asking them. On the other hand, we certainly would use the plasterer again!
1999278
Posted on 08/10/2018
, work completed 08/10/2018
Gas Safe Heating & Plumbing Ltd
Gas Safe Heating & Plumbing Ltd has recently ( 1 October 2018 ) carried out a repair and service to my central heating boiler. The engineer turned up exactly at the time given to me. He was extremely efficient and very helpful . I have been using this company for the last 3/4 years and will be certainly be using them again. The company was very understanding when I had to cancel /change appointments at very short notice.
Mrs VWD
Posted on 02/10/2018
, work completed 02/10/2018
Recommended
Friendly efficient service
We had our pre-arranged annual boiler service in September. The service man arrived on time and carried out the boiler service incl. filter clean in an efficient and friendly manner. The cost of the service was fair and reasonable.
Ros Lowrey
Posted on 02/10/2018
, work completed 02/10/2018
Recommended
Very efficient service
Very pleased to once again use the company for a boiler service and gas inspection. The engineer was punctual and really informative about the workings of the boiler and its health. The paperwork came through very quickly too.
JHackett
Posted on 01/10/2018
, work completed 01/10/2018
Recommended
Very happy to recommend, and have done so many times
Really great service, knowledgable, flexible, dilligent and neat, I have no hesitation in recommending Gas Safe to friends.
Bromley North
Posted on 11/09/2018
, work completed 11/09/2018
Recommended
Efficient service
Called to identify a leak on a gas fire and service it afterwards. Quickly identified the problem and fixed it. Carried out a full service and safety check all very efficiently. Also gave some well informed independent advice on replacement boilers and things to consider.
Mark Badger
Posted on 10/09/2018
, work completed 10/09/2018
Recommended
Excellent
We will be singing their praises! They were on time, very polite, very confident in the knowledge of the job in hand (which gives you great confidence that the job is going to be done properly!) and left the site very clean and tidy. If we have any other plumbing or heating that needs doing Gas Safe Heating & Plumbing Ltd will be the only ones we will contact!
Pauline T
Posted on 26/07/2018
, work completed 26/07/2018
Recommended
Prompt and efficient service
We have had to use them on two occasions recently and on both occasions they responded promptly and efficiently. They provided reasonable estimates for the work and kept to them. The second problem was potentially serious as it involved a significant leak in a mains water stop-cock. They were very helpful in responding and dealing with the problem the same day.
Gault
Posted on 23/07/2018
, work completed 23/07/2018
Recommended
Highly recommended
I’ve been using Gas Safe for about ten years now for my annual boiler service, as well as gas fire servicing. They also replaced the boiler in my old flat and also came out speedily when I had a plumbing issue in the bathroom. Great service, reliable and good communication.
Victoria
Posted on 20/07/2018
, work completed 20/07/2018
Recommended
Great service
Highly recommend them - they have serviced, checked safety, replaced boilers, responded to my calls for help with tenants unable to get the heating working. I think it's been over 15 years now of brilliant service. Much appreciated!
Tracey, Bath
Posted on 19/07/2018
, work completed 19/07/2018
Recommended
Highly recommended
I have been using Gas Safe for a number of years now and thoroughly recommend them. All their staff are polite, knowledgeable and well presented, and they always depart leaving the site clean and tidy. I use them for both my own residential property (boiler services) and two rental flats (service and gas safety inspections). Two years ago, when we purchased our house, they fitted an entirely new CH system.
Neil G
Posted on 18/07/2018
, work completed 18/07/2018
Recommended
First port of call for any plumbing issues
Gas Safe undertake my annual boiler service and solve any plumbing problem I have. I like the fact the engineers are employed and I've developed a rapport with them, so I trust what they say and what they do.
Garvey
Posted on 18/07/2018
, work completed 18/07/2018
Recommended
Great job
I have used Gas Safe before to service our boiler and they did a very professional job and tidied up after. So, when they offered a deal on a boiler service which would only last all the time England were in the world cup I jumped at the chance. Again a very professional job done this time by David. I would thoroughly recommend Gas Safe for all plumbing and heating work. Tony, Shortlands
Anthony
Posted on 17/07/2018
, work completed 17/07/2018
Recommended
New boiler (2016) and annual sevices
Professional, prompt and friendly service - would definitely recommend them. Gary Willis July 2018
Gary Willis
Posted on 17/07/2018
, work completed 17/07/2018
Recommended
Install new boiler
Very happy with the service. Would definitely recommend. Clean and efficient and very happy with the price.
Gemma123
Posted on 17/07/2018
, work completed 17/07/2018
Recommended
Efficient and friendly
After having my ancient boiler replaced last year for a new Valiant one by Gas Safe (recommended by a friend who's used them many times) - a clean, efficient and professional install with the two man team happy and willing to work out any issues they came across to my benefit rather than theirs - my first annual service was now due. Arriving in the allotted time (always a bonus!), the service was carried out by a friendly member of the team who did what he needed to do but without rushing it and leaving me with the feeling he needed to be elsewhere very quickly. An annual service is a necessary evil but with Gas Safe, at least I know the job's done quickly and professionally.
Richard Berry
Posted on 27/05/2018
, work completed 27/05/2018
Recommended
Great team - great work
I am a grateful Gas Safe customer for the last 7 years. The team are highly professional, punctual, knowledgeable and polite. They offer high class service for a very reasonable and fair price. Dave and his team of engineers installed my new boiler and offered a clever solution to a tricky interior problem. Ever since, they conduct annual services of the boiler, very efficiently. Always willing to go an extra mile to keep customers happy, Gas Safe are second to none when it comes for high class service and value for customers. Can’t recommend them enough!
Irenka
Posted on 24/05/2018
, work completed 24/05/2018
Recommended
Lovely staff did a great job
The team was lovely and fitted our boiler perfectly! They made sure to show me how it worked and even cleaned up after themselves!
Meg Davey
Posted on 25/01/2018
, work completed 25/01/2018
Recommended
Professional service, great customer relations and support
I had a new boiler fitted for my mother in law. The existing central heating system also needed a power flush due to build up of sludge over a number of years. New boiler kept showing faults on running after installation. David and the team made a number of followup visits and were always polite and efficient. Boiler manufacturer also attended. Subsequently transpired that previous wiring was faulty, David and Matt rewired the system (not something they were originally asked to do when the boiler was replaced) ensuring that they minimised the impact of the work on the elderly resident. They also managed to rewire the system without having to lift existing flooring.
Mark Badger
Posted on 18/05/2017
, work completed 18/05/2017
Recommended
Jasper Rd Se19 Friendly, efficient, knowledgeable, sound advice prior to undertaking work
We had a new Vaillant combi and a couple of radiators. Discussed pros and cons with different options and felt well advised with our choice. Old removed, new fitted efficiently and cleanly. The guys were polite and courteous. They sent off all the necessary registration and guarantees for us. We are very happy and recommend David & Matt. Keep up the good work!
p.gebbie
Posted on 08/03/2017
, work completed 08/03/2017
Recommended
My review
The work carried out was to connect a new gas hob however we have used them to previously fit a whole new central heating system and boiler and for annual gas safety checks. The customer service and work carried out was of a very high standard and would happily recommend Gas Safe to others. They are a local company that we discovered via an internet search.
Which? Trusted Traders Consumer
Posted on 06/03/2017
, work completed 06/03/2017
Recommended
Professional & tidy
David came to assess the job and gave us advice on the pros & cons of each option with boiler brands. David & Matt fitted the boiler & a couple of new radiators in a day. They worked in a professional manner throughout the day & left our property very clean & tidy with minimum disruption. I wholeheartedly recommend them to future customers.
Joane, London
Posted on 08/02/2017
, work completed 08/02/2017
Recommended
Efficient & professional
Greatly valued the advice and service performed in a very professional, efficient, knowledgeable manner. Would certainly recommend.
Wendy, Kent
Posted on 16/03/2016
, work completed 16/03/2016
Recommended
Prompt, professional, clean and tidy
Prompt, professional, clean and tidy
Beverley, Kent
Posted on 04/02/2016
, work completed 04/02/2016
Recommended
Competent service
Explained everything about boiler and identified potential issue. Was 40 minutes late but very apologetic and offered discount to agreed fee as a result.
Tim, Kent
Posted on 04/02/2016
, work completed 04/02/2016
Recommended
Prompt and professional
Very professional job. Quick response, on time. Would definitely use again.
David, London
Posted on 13/01/2016
, work completed 13/01/2016
Recommended
Prompt and professional
Gas safe have carried out gas safety inspection & boiler service at our tenanted property for the last two years promptly and efficiently. Recommended without hesitation
Jorge, Rutland
Posted on 05/11/2015
, work completed 05/11/2015
Recommended
My Review
Boiler installation. Nice people to work with. Left to get on with the job. They were tidy and respectful. The job was done well. I received lots of advice and help. I could not recommend more highly. Good company.
Anthony, Kent
Posted on 08/10/2015
, work completed 08/10/2015
Recommended
Perfect job.
I had four radiators replaced. Matt was punctual, tidy and reliable. Great value for money, I have no hesitation in recommending.
Lara, Kent
Posted on 03/09/2015
, work completed 03/09/2015
Recommended
Fantastic job
Gas Safe did an amazing job at changing my boiler, water tank and smart thermostat. They were knowledgeable, honest, hard working and extremely friendly. The job was fast and efficient, carried out in a thoughtful and effective manner. Also good with follow up, would strongly recommend!
Ricardo, Kent
Posted on 26/08/2015
, work completed 26/08/2015
Recommended
Excellent job
Gas Safe fitted my new boiler some 3 years ago & were brilliant. Very professional & friendly. The subsequent maintenance & back-up has been excellent too.
Claire, Kent
Posted on 15/07/2015
, work completed 15/07/2015
Recommended
Prompt & Professional
Prompt, efficient, effective and reasonable service. No complaints and will be using Gas Safe in the future.
Ian, Kent
Posted on 06/07/2015
, work completed 06/07/2015
Recommended
Effective & informative
We received prompt service with the problem being quickly diagnosed & resolved & a clear explanation of the action taken.
Graham, London
Posted on 26/06/2015
, work completed 26/06/2015
Recommended
Friendly, professional and considerate.
Prompt service. Very professional and knowledgeable fitters. Very considerate and aware of the disruption these things cause. I would use this team again, and would recommend them.
Susan, London
Posted on 12/06/2015
, work completed 12/06/2015
Recommended
Very satisfied.
Neatly, efficiently relocated radiator. Prompt service.
Christine, Kent
Posted on 02/06/2015
, work completed 02/06/2015
Recommended
Excellent job
The trader was diligent, thorough & extremely tidy & helpful. Polite, pleasant & friendly.
Irena, London
Posted on 15/04/2015
, work completed 15/04/2015
Recommended
Punctual, courteous & efficient
Thank you so much for fixing my boiler so quickly.
Aura, Surrey
Posted on 01/04/2015
, work completed 01/04/2015
Recommended
Highly recommended
Professional, knowledgeable, punctual, honestly priced, all you need from a tradesman
CMR403137125
Posted on 02/02/2015
, work completed 02/02/2015
Recommended
Outstanding advice and service
I have used Dave and his team to do work for me on 2 properties of mine now and his advice has always been honest and reliable. He was prompt, efficient and extremely helpful. very highly recommended.
Wasim Aslam
Posted on 16/12/2014
, work completed 16/12/2014
Recommended
excellent service
I have known David for 10 years now . He has installed a new boiler system, moved radiators, and got me out of trouble numerous times when other people have let me down. He is courteous, on time , very able and always reliable. I would strongly recommend him.
kamjlz
Posted on 04/12/2014
, work completed 04/12/2014
Recommended
Fixed & Serviced Boiler, Moved Radiator
I never review but was so impressed with the service from David and the team at Gas Safe I am highly recommending! They arrived on time, kept me informed for the duration of the job, worked efficiently and clean. Very reasonable and visible pricing. Tell your friends, I have mine. Jo.
JoSmall
Posted on 01/12/2014
, work completed 01/12/2014
Recommended
Fast, efficient & effective
On this occasion, detected source of minor leak & replaced defective shower pump. Now our favoured supplier for heating & plumbing services
Nicholas, Kent
Posted on 19/11/2014
, work completed 19/11/2014
Recommended
Good Guys
I have used this company on several occasions and always been very punctual and professional and honest from the smallest to the biggest of jobs. Great aftercare.- good guys.
Stones
Posted on 02/10/2014
, work completed 02/10/2014
Recommended
Gas safe. 5* service
I was really pleased with the service I received from gas safe. David was on time and really helpfull, explaining everything that he was doing.
Dannyboy772
Posted on 30/09/2014
, work completed 30/09/2014
Recommended
Very nice guys who are happy to help!
We have used Gas Safe Heating & Plumbing to help remedy a few problems in our new home that were inherited with the house. In one instance we were left without heating with a new born baby in the house and Gas Safe not only made time for us straight away but fixed the problem in an efficient and cost-effective manner. In the second instance, we needed some installation work completed and once again the guys demonstrated they were efficient, knowledgable, friendly and good value. We would not hesitate to use Gas Safe again or to recommend them to our friends and family.
thelillycrew
Posted on 29/09/2014
, work completed 29/09/2014
Recommended
Refreshingly professional
I have used the chaps at Gas Safe Bromley a few times now and they are punctual, courtious and efficient. Both times going a thorough job and not costing a fortune either. You can feel safe to book them.
Savcop
Posted on 26/09/2014
, work completed 26/09/2014
Recommended
Very, Very Happy with Gas Safe
This company was recommended to me by a friend. We were having a kitchen extension and needed a new boiler plus additional radiators so it was a big job. I was really pleased with the service and workmanship. They came when they said they would and did exactly what had been discussed. Their prices were competitive too so we'll definitely be using them again in the future.
JaneyC
Posted on 24/09/2014
, work completed 24/09/2014
Recommended
Efficient work & more care needed
The boiler was serviced & I got the Gas Safety Certificate I required. Accidently the workman dropped a sharp knife down the wall - scratching it & making a slight indentation. He also swept the dust from the work behind my work surface whilst I was there.
Roberta, Kent
Posted on 28/08/2014
, work completed 28/08/2014
Recommended