Gasco (UK) Ltd

The engineers arrived in the quoted time slot. They were polite, professional and caring. The logbook was filled in with all relevant information.

The service that we received from GasCo was excellent. The first point of contact was with Elaine booking the job who was helpful prompt and professional. We decided to have our gas boiler and gas fire serviced in the summer and take advantage of their summer time service discount, which makes sense really because the most busy time for gas engineers is in winter. Our engineer was booked for a pm call which was between 12pm and 5pm. I emailed Gasco and requested if the engineer could give us a courtesy call 30 mins prior to arrival. Elaine was quick to respond with "no problem I'll get iain who will be attending to give you a call". This was very helpful and saved trying to juggle trades people as I had 2 plumbers fitting a kitchen tap (who incidentally were 6 hours late). Ian the gas engineer was a delight to have in the house and was meticulously thourough, very professional and came across as a genuine honest guy. We chatted a bit about OUR PREVIOUS SERVICE PROVIDER who shall remain nameless. That particular company wanted 100% of the payment up front even when you booked the job months in advance, not to mention the hard sell when they are in the house to try and con you out of money that you don't need to spend. With Gasco there was not of those shannigans it was all clear and transparent. The invoice arrived the next day was easy to pay electronically. Gasco came recommended to us which we are more than happy to recommend to others.

Gasco UK installed a new boiler for us in 2017 and have come back each year since to do a service for us. They always send us a reminder and we arrange a suitable time between us. They are always on time and do a thorough job and leave everything clean and tidy when they have finished. I would recommend them to anyone who needs a new boiler or any maintenance. The guys are always polite and friendly.

I contacted this local family run company to replace my aging gas boiler, On enquiring I was offered a visit from there engineer to access the necessary work to be carried out, I was very appreciative for the sound professional & friendly advice given & excepted there quote for the necessary work to be carried out. A date & time was agreed and dead on time and day two engineers arrived to start work. All accesses to my property professionally covered & respectively carried out and work began as agreed. The old boiler and all water tanks pipe work removed by well planning. New boiler all necessary radiator valves and ancillaries professionally replaced all lagging put in place and fired up . Very happy and satisfied with all work carried by the two very friendly & professional engineers & cleanliness on leaving .

I had a condenser pump fitted on my gas boiler. This was an emergency breakdown. . The engineer came out and very thoroughly assessed the problem and advised accordingly. The office ordered the part, which arrived fairly promptly and it was fitted almost immediately. Gasco has always been reliable and efficient and extremely customer friendly and supportive. Great people. Excellent company. First rate.

Prompt call out, friendly and informative of problem. Was informed of when part would be available and able to be fitted. Work carried out without fuss. We would recommend and use again.

The title I have given this review sums up the work done.I do not intend to dwell on every aspect of the job but suffice to say from the time that the Gasco team arrived to fit my new boiler they got on with the job. They were efficient,nothing got left to chance,every part of the work was conducted to the highest standard. On completion all tests were undertaken successfully and I was taken to see the finished product. To say that I was impressed is the understatement of the year !!! Great Job done!!! Well done "The Broseley Boys" !!!

I have been using Gasco for over 30 years. They have serviced my system every year and replaced two boilers for me. Their engineers are very clean and efficient and Gasco go above and beyond to help if I have any issues. I wouldn’t use anyone else and would definitely recommend the company.

I have been a customer of Gasco for several years and always found them very helpful . They have called out promptly to any breakdown and when the old boiler eventually died , fitted a new Bosch boiler within a couple of days. Well done guys.

GASCO - very good service, engineers were professional, great communication across the whole experience. The team worked in a small space but kept everything as tidy as they were able too and left everything finished off brilliantly. Thanks again.