After my old boiler decided to give up, I looked for someone to help and Gary came with great reviews. Which he didn't fail to live up to! I liked the fact you could use whatsapp to message him, I found it convenient. I had a feeling my boiler was old, but didn't have much information on it, as it was already here when I moved in. Gary came to the rescue! the whole process was easy and straight forward. He came to look and explained everything to me, I could of fixed the issue at hand, but as i'd already thought there was no point with it being so old. So Gary went through options of new boilers and the best one for me. He was down to earth, polite, friendly, dressed smart, punctual, explained it all to me really easily and kept me up to date as well. He was realistic with times of when he could come, with other jobs he had on as well. So I went ahead and had a new boiler installed and I can't fault him on how hard working, efficient, and diligent he was. Gary and his apprentice came on time, were respectful, professional and kept me informed. As the property was renovated and someone had built the cupboard around the boiler, he had a bit of a challenge to get the old one out, which he achieved with no issues caused to the cupboard. Once finished he tidied up after himself and explained how it all worked and how to use the easycontrol app. Honestly my home has never felt so warm, even when the old one worked! Everyone needs Gary for their boilers and heating, he's the best!!