Endorsed by Which?

Glow Energy Services Ltd

4.9

22 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday 08:00–17:00

About

GLOW ENERGY SERVICES LTD are a plumbing and heating company based in Stourbridge covering the West Midlands. We provide excellent service from quotation to completion from design, Installation, breakdowns, to servicing and commissioning works on natural GAS, LPG and OIL. We only use DBS checked and cleared engineers with our engineering director Michael, having over 20 years of experience in both domestic and commercial sectors. The company’s main ethos is to provide an unrivalled customer service and always being here when you need us. GLOW ENERGY SERVICES LTD aim to provide you with a safe professional service every time. Go with GLOW.

What we do

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Power flushing
    • Immersion Heaters
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
    • Immersion Heaters
  • Gas installers

  • Electricians

    • Electric Showers

Customer reviews

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4.9
22 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Great and knowledgeable chap, fast and reliable.
Customer Service
Quality
Value
Needed my gas pressure checked and a boiler service, I found Michael though a local Facebook group who recommended Glow Energy. Very polite and friendly chap. Arrived on time, checked the pressure was OK and serviced the boiler. He was very genuine and explained everything to me. Very knowledgeable. Looks like I've found my 'go-to' plumber.
Customer in Posted on 24/05/2023 , work completed 24/05/2023
Endorsement Reference
Customer Service
Quality
Value
Glow carried out a full service of our gas central heating boiler. Michael arrived at the time agreed and was very polite and friendly at all times. The service was carried out in a very thorough and efficient manner.
Which? Trusted Traders Consumer Posted on 13/04/2023 , work completed 28/03/2022
Endorsement Reference
Customer Service
Quality
Value
Boiler Service and faulty pipe replaced
Which? Trusted Traders Consumer Posted on 13/04/2023 , work completed 06/10/2021
Thorough and friendly service.
Customer Service
Quality
Value
Called Michael in for a boiler service and also to check over the kitchen hob. He was prompt and thorough. Made sure everything was running as it should be. Great friendly service would highly recommend.
Customer in West Midlands Posted on 04/04/2023 , work completed 23/02/2023
Excellent service
Customer Service
Quality
Value
Absolutely awesome job. Went above and beyond to fix my leaking toilet and wonky toilet seat. Worked into the evening and was reasonably priced for the time spent. Thoroughly recommend and will use again.
Customer in West Midlands Posted on 23/03/2023 , work completed 23/03/2023
First rate
Customer Service
Quality
Value
First rate professional service completed quickly and efficiently. Great to be kept reliably informed on ETA which is somewhat rare these days. Honesty always pays in my book.
David in West Midlands Posted on 22/02/2023 , work completed 22/02/2023
Professional, efficient and friendly service
Customer Service
Quality
Value
We contacted Michael to service our boiler. He arrived on time and was very friendly and professional. Turns out he was able to to do another job in our bathroom the same day, it wasn’t a straight forward job but he managed to do it well and efficiently. Would highly recommend using Michael.
Customer in Worcestershire Posted on 05/02/2023 , work completed 05/02/2023
Excellent and professional service provided throughout
Customer Service
Quality
Value
I called Michael explaining my boiler was leaking and he came out to check it promptly. I did have to have a new boiler but I cannot recommend Michael and Paula enough! Provided a professional service throughout and great workmanship. He explained what he was doing and how it would be beneficial for me in the long run and the savings i would make theoughtout the year.Michael did a excellent job and I have recommend him to family and friends.
Customer in West Midlands Posted on 14/11/2022 , work completed 07/11/2022
Fixed another contractors work
Customer Service
Quality
Value
I wasn't happy with another firm that had left my mum's toilet unusable and being told that he would have to leave it unsafe in order to flush my mums toilet. From this, I got in touch with my insurance company and reported that we know have a new issue which he had created and a poor answer of how this job should be left. After waiting a few days for his report the insurance company sent Mike from Glow Energy, who came and fixed the issue within no time on his first visit. He used no parts and explained what he had done to fix this issue. I was impressed by his attitude of he wouldn't leave until the job was complete. He spent the time to understand and explain why my mum's toilet wasn't flushing which is now perfect so thank you!
Customer in West Midlands Posted on 26/10/2022 , work completed 26/10/2022
Great work
Customer Service
Quality
Value
Michael came around on short notice, fixed our heating problem that we've had for 2 years on his first visit. We now have a warm home for the winter
Customer in West Midlands Posted on 10/10/2022 , work completed 10/10/2022
First time using Glow - Flushed heating system
Customer Service
Quality
Value
Michael is very knowledgeable, answered all our questions and explained each step of the powerflush for our radiators. A great result and we are looking forward to feeling the benefits of our heating working more efficiently now.
Customer in West Midlands Posted on 28/09/2022 , work completed 28/09/2022
Grade II Listed Building - Boiler Installation
Customer Service
Quality
Value
I'm currently selling my dads apartment which is a grade II listed building. We was having heating issues with several of the radiators however, we was made aware that our boiler was beyond economical repair and that the parts are obsolete. We wanted to leave the new vendors a good working boiler which has a long warranty so we asked Mike from Glow to carry out and spec the boiler and all the works involved. Being on the ground floor the flue had to go through a further two occupancies above to get to the roof and they have installed several access hatches. I was very impressed with the level of commitment from the guys and how they protected my dads apartment like it was their own. Once completed, Mike has now showed me how to operate the boiler and both our heating zones from the thermostats and from my mobile.
Customer in West Midlands Posted on 25/09/2022 , work completed 25/09/2022
Boiler service
Customer Service
Quality
Value
2 boilers serviced in same morning . Ours needed new part which was replaced no problems . Great customer service
Customer in West Midlands Posted on 23/08/2022 , work completed 23/08/2022
Shower replacement
Customer Service
Quality
Value
The trader advised me when he would be able to do the job and kept me informed when he would arrive to minimise disruption. The replacement electric shower and riser rail were bought by the trader and fitted efficiently in the time estimated. Good, friendly service.
Customer in West Midlands Posted on 01/08/2022 , work completed 01/08/2022
Great boiler service
Customer Service
Quality
Value
Boiler was serviced and checked up on a previous boiler issue. Service was completed quickly and any work that would help maintain the boiler was explained and recommendations were given of things they could to help.
Customer in West Midlands Posted on 06/07/2022 , work completed 06/07/2022
First time customer
Customer Service
Quality
Value
Glow energy serviced my boiler. They arrived when they said and let me know when they were on their way. Very friendly and efficient and very tidy. Would use them again and recommend anybody else too as well.
Customer in West Midlands Posted on 05/07/2022 , work completed 05/07/2022
New Thermostat
Customer Service
Quality
Value
We required a thermostat fitted to our existing boiler. We had a recommendation from an existing Glow customer and so we called to see if they could do the job. Making the appointment was easy and flexible and Michael arrived at the time promised. The work was completed and tested and when he left all was working well. It was also nice to have a trustworthy tradesman that was pleasant and friendly and I have no hesitation in recommending Glow Energy Services
Customer in West Midlands Posted on 20/06/2022 , work completed 20/06/2022
LPG caravan heating works
Customer Service
Quality
Value
I would highly recommend Glow Energy Services. I have had various heating works by this company . They were prompt, efficient, friendly and the work was of the highest of standards. Very reliable, responding to one call within an hour. Excellent Service!
Customer in Staffordshire Posted on 27/05/2022 , work completed 27/05/2022
Excellent Service
Customer Service
Quality
Value
Michael came round to check a gas leak on my cooker. He is a very professional engineer, he came round the same day and fixed the problem straight away. A friendly service and very transparent, he explained everything as he went along. I am going to use him again and would recommend him to friends and family.
Customer in West Midlands Posted on 24/05/2022 , work completed 24/05/2022
Endorsement Reference
Customer Service
Quality
Value
Glow carried out a full service of our gas central heating boiler. Michael arrived at the time agreed, & was very polite & friendly at all times. The service was carried out in a very thorough & efficient manner.
Which? Trusted Traders Consumer Posted on 14/04/2022 , work completed 28/03/2022
Endorsement Reference
Customer Service
Quality
Value
Boiler Service & faulty pipe replaced
Which? Trusted Traders Consumer Posted on 14/04/2022 , work completed 06/10/2021
Endorsement Reference
Customer Service
Quality
Value
Repositioning of washing machine and removal of two radiators from heating system.
Which? Trusted Traders Consumer Posted on 14/04/2022 , work completed 01/12/2021