Go Green Systems Limited

We had major problems with our eight year old Panasonic heat pump. We tried four different companies but none could fix it, and all walked off the job. We asked Panasonic for a list of recommended companies, most of which only dealt with air conditioning and one refused to come out as it was too far (21 miles). However Tom agreed to come, even though he was 35 miles away. He struggled to find the fault, but contacted Panasonic, replaced their recommended part which did not work, tried another one which again failed, and one where Panasonic sent the wrong part. Finally he decided to repipe the tank and added in new parts, and it worked. Throughout the whole time he was positive, cheerful, and efficient, his estimated charge was accurate, and I would thoroughly recommend both him and his work. If the government want heat pumps widely used they will need to find and train people like Tom, otherwise they will have the same problem we did. Luckily we found the right guy.

We received several quotations from different installers, both local and national. In terms of cost, many were in the same ballpark; however, in terms of presales activities, GoGreen stood out: they explained in detail the installation process, the rationale for the quality panels provided and the appropriate 'extras' for the property. In addition, the merits of their bespoke installation frame was explained in detail; this was an important consideration for our property due to where the panels would be located. The installation itself was timely and the installers were extremely friendly and provided continual updates on their progress and, on completion, provided a very detailed demonstration of the features available. A slight anomaly in the existing electrics in the house was noticed quite late on in the process; however, this was rectified quickly and didn't impact the final cost. The system has now been active for 2 years and, apart from the odd glitch with the SolarEdge app updates, has functioned seamlessly. In addition, GoGreen have always responded very quickly to any queries that I've put to them and also, more recently, installed an EV charging cable to complement the SolarEdge inverter. As ever, this was done in quick time. Really impressed with the company from start to finish and will use them again without question for future sustainable 'extensions' to our home.

From the beginning everything was explained clearly and courteously, all paperwork fully in order. Installation was on time and to budget, great care being taken to make sure it looked right and caused no damage to existing structures (it was on a fairly old roof which itself was not perfectly square, so careful thinking was needed). Has now run better than predicted for over 10 years. I have always monitored its output carefully and can detect no deterioration in its performance. We’re delighted with it.

Solar panels were fitted to my roof 3 years ago. I had an honest and clearly explained survey with no attempt to oversell or fake discounts. The PV installation was painless with no disruption and completed as agreed, despite bad weather. The was a mistake with the inverter that was fitted, an easy mistake as it looked identical to the correct one, but the problem was diagnosed and corrected very quickly and without quibble and since then panels have exceeded the estimated output every year since. Not the cheapest, but I would recommend without hesitation.

Installation of solar panels and hot water tank, excellent service, friendliness, ongoing communication, they go above and beyond.

Solar installation carried out By Go Green. Excellent service by a professional and expert team. Very adaptable when we discovered a problem with my roof which they worked around without issue. Follow up support has been good with a prompt and helpful answer to a query I had 2 years after the install. You can't go wrong with these guys.

Latest activity was installation and commissioning of a Tesla Powerwall2, as an add of to the Solar Edge PV system they installed back in 2016. Despite Tesla delivery delays, the installation was complete to my satisfaction and inside the pre agreed budget. I had to pay a large deposit in advance, but this is one of few traders I will do that for.

Go Green put 5kw of panels on our roof. They did the work mid-winter which meant they were dealing with bad weather but coped well. They advised us to have the panels inset rather than mounted above the tiles. Although this was more work it meant there was less weight on the roof timbers. It also gave the much neater finish.

Big job for us - new ASHP and 42 solar panels, took a few weeks but all done well. Planning was thorough, the internal remedial works completed cleanly, then the outside work done with little disruption. No hard sell, just options with impartial advice as far as I could tell. Not the cheapest, but you tend to get what you pay for After sales support is great - warranty claim 3 years later dealt with very professionally

As soon as you talk to Go Green, you can tell that they are doing their job because they are passionate about solar power, and that they are reliable, trustworthy, neat and tidy, hardworking and will do a really good job for a fair price. A great experience, all through planning and installation, and I'm delighted with my PV solar panels, which have been performing excellently.