Gooch Group Ltd

I recently had brilliant service that investigated and treated a bedbug infestation 2 days ago the same team returned for a follow up visit , it was immensely reassuring. The whole area was minutely examined no evidence of bedbugs were found but after hoovering it was thoroughly sprayed A lure was put in place As before I was advised on personal safety and future management of the area I cannot tell you how much I appreciated their skills and kindness , I was so horrified by the infestation but they really helped me so much I was also so grateful for the excellent friendly communication of all the staff who contacted me Thank you to everyone at Gooch

I was horrified to see a few suspicious-looking bugs on my bed, I went online and looked for a Trusted trader I put in a request online and within the hour received a very friendly and reassuring reply requesting further information Yesterday. 2 experts investigated identified and carried out a very thorough treatment of my property, they recognised my distress, were so friendly comforting and skilled, I was so grateful They set a lure and explained its use and advised they would return if needed and gave practical detailed advice on exactly how to treat or dispose of bedding when it was safe to use my bedroom and vacuum my carpets Thank you very much to all the Gooch team

The Gooch Group has recently jet-washed a large but filthy alley alongside our business premises, they did an excellent job of it. We have used Gooch Group for both business and residential, for many years, from pigeon-proofing a house with netting to jet-washing a commercial property. We also purchase our cleaning materials from them and have our floor buffers serviced there. They are a fantastic friendly family-run business.

I discovered last Thursday that I had a wasp nest being built under the eaves which required treatment. I rang Gooch and they were able to book me a visit for just four days later. Duncan came and very efficiently dealt with the problem and assured me that should the problem persist he would be back to deal with it. All done and dusted very quickly and efficiently.

Colin (and Chloe) are incredibly helpful, knowledgeable and lovely. Incredibly quick to respond to our enquiries and moved things around as we had a newborn in the house. Highly recommended as Colin looks at the holistic problem where many just bait traps and hope for the best. Goes above and beyond.

We had a rodent in our loft space which wasn't being caught by our normal traps. Colin came out and did a thorough inspection of the property. He was able to confirm what rodent (rat) we were dealing with and fond the source of entry. Colin was able to recommend methods of stopping the rat from getting in and getting rid of the current occupant. This was successful as the current occupant left the loft and hasn't come back. In the follow up visit further recommendations were made but everyone was happy that their was no rodents in the house. We hope this continues to be the case in the following years. We were really pleased with Colin's thoroughness. Thanks James

From start to finish the Gooch team were excellent. The surgery had staining on some of the older carpets and the team worked their magic and they all now look fresh and wonderful.

Maggie, Colin and the team provided an excellent service from start to finish. I emailed an enquiry over a weekend and received a quick holding response. Maggie called me the next morning and arranged for Colin to come out to assess the job. A detailed quote was provided and a date agreed for the work (cleaning out a loft, fitting new insulation and repairing holes in the loft wall). The work was completed to a high standard by Colin, Joe and Jack and they cleaned up after themselves.

Called with a rat problem and it was solved that day! Colin had brilliant advice and has a really keen eye for detail. Saw a hole we’d never noticed and blocked that morning! He also popped some traps out as well just incase. Ever since we haven’t had any noises or scratches. Lovely guy with brilliant advice. I’ll be using Gooch again. Fabulous efficient service, I would highly recommend.

The best thing about having squirrels and rats in my loft was getting to meet Colin! As well as having phenomenal experience as an ex builder and evicting all sorts of pests from homes, he’s what I’d call a ‘people person’. This meant he understood exactly what I needed to do, hear and see to move on from a stressful experience and totally sleepless nights from all of them running around in the loft. At one point he was even holding my hand as I very reluctantly, at his insistance, worked my way up the ladder to check out my ‘very lovely loft'! Colin asked me for permission and explained costs during the first survey for all of the actions he wanted to take (including filling two large holes in the loft, and adding a rat flap on my drain). All the noises stopped, I’ve been having great sleeps, and just in time for me starting my new job! At first glance, Gooch looks like a corporate sort of company, but it’s actually a small group of very hard working, friendly and knowledgeable people. On emails I had Chloe keeping me totally up to date and checking in with me to see if all was ok before and after Colin’s visit. Emily always called to keep me up to date with Colin’s ETA for my appointment (he is exceptionally punctual) and spent a long time listening to a sleepless me worry. Everyone took time and care in all of their dealings with me and I would not hesitate at all to recommend them. I can’t fault them on anything. Massive thanks everyone at Gooch!