Knowledgeable friendly specialist available at a very short notice
Honest work, good advice and great experience in the field! Graeme checked the system safety and fixed our hot water issues.
Customer in Greater London
Posted on 17/09/2024
, work completed 16/09/2024
Recommended
excellent boiler repair
excellent service and very trustworthy. Greame sorted an issue very quickly and restored my boiler to working condition after previously advised by another company that I needed a new boiler as uneconomical to repair mine.
Customer in Greater London
Posted on 10/11/2023
, work completed 10/11/2023
Recommended
Boiler leak fixed
Woke up to a leaky boiler this morning, contacted Graeme who arrived shortly afterwards and very swiftly identified the problem, sourced the replacement part and fitted it. Very professional, tidy and reasonably priced service. Will definitely call on him again if we have problems in the future.
Customer in Greater London
Posted on 04/04/2022
, work completed 04/04/2022
Recommended
1st fix plumbing work
A really excellent standard of work was completed on our first fix plumbing and a variety of other jobs in our kitchen diner. Jose (a member of Graham’s team) was clearly very experienced, competent and knowledgeable and worked very hard to complete our job in one day. He was also professional and courteous in his manner. Additionally, another tradesman from another company broke one of the newly fitted plumbing valves a few days later and Graham popped over on a Saturday to replace it at short notice for no extra charge. I wouldn’t hesitate to call on Graham for any future plumbing work.
Customer in Greater London
Posted on 02/02/2022
, work completed 26/01/2022
Recommended
Replacement Boiler
Our old boiler had been on its last legs for ages so we got in contact with Graeme and another Trusted Trader. Graeme's price was a little cheaper so we went with it, and were glad we did. Jose was prompt, polite and efficient in replacing our old boiler with a Worcester Greenstar. Graeme came round toward the end to double check everything was okay and made sure we got the paperwork and knew how to work the programmable thermostat. Can't fault the service and the house is lovely and warm now.
Customer in Greater London
Posted on 01/02/2022
, work completed 14/01/2022
Recommended
Trusted Tradesman
I have used Graeme for a few years now for all my boiler issues. He is a professional & efficient tradesman. He explains everything & gives me various options. I trust his judgement & it’s great to have a personal point of contact. Highly recommended
Customer in Greater London
Posted on 31/01/2022
(Reviewer did not use service)
Recommended
Sorted a number of things out very quickly
We needed taps, a shower thermostat and an extractor fan replacing. Graeme initially sent his team to sort this out - when the jobs turned out to be slightly more complicated than expected, he turned up quickly and stayed until one of the jobs was finished then came on a Saturday to fit a piece he had to order and finished that job too. He was very knowledgeable, tidy, friendly and communicative.
Customer in Greater London
Posted on 23/05/2021
, work completed 03/04/2021
Recommended
First class
Graeme and his colleague Anton replaced my leaking kitchen tap and the working parts in my WC cistern which wasn't flushing. In addition, I had previously had a leak in a joint in the flexible hose under the cistern repaired by another plumber which was unsightly and periodically still leaked. Graeme solved both problems. I am extremely happy with the appearance of Graeme's replacement repair and really appreciate the time he took to solve the mystery of the periodic leak and repair that too. Graeme is thoroughly genuine and his work is of the highest standard.
Customer in Greater London
Posted on 09/05/2021
, work completed 28/04/2021
Recommended
No hot water and heating
Graeme was very helpful and took my call outside of normal office hours which I appreciated having no hot water and heating. He was able to diagnose the problem from the boiler fault code and provided a rough estimate of the cost in advance. Very quick and efficient and professional service.
Customer in Greater London
Posted on 10/04/2021
, work completed 07/04/2021
Recommended
Combo-boiler fix
Graeme did an excellent job: fast in identifying the problem, very clear as to what needed to be done and efficient in fixing! Highly recommended.
John M in Greater London
Posted on 01/04/2021
, work completed 31/03/2021
Recommended
Reliable, trustworthy and very professional.
Graeme Skinner provides an extremely competent knowledgeable heating/plumbing service. We have now used him on two occasions, both of which he excelled in the service provided. He arrived on time, problem solved and rectified the issues. Extremely honest, trustworthy and reliable. 10 out of 10.
Gary in Greater London
Posted on 24/03/2021
, work completed 10/03/2021
Recommended
Fix leaking shower, kitchen tap and radiator and other Handyman jobs
Graeme attended with his colleague Anton and completed all the tasks in an efficient and professional manner. They were friendly and polite, and the work was completed to a high standard. Will definitely use again.
Simone in Greater London
Posted on 23/03/2021
, work completed 19/03/2021
Recommended
Shower thermostat and leak and WC fitting
Graeme was brilliant from the start for two separate jobs. Kept in contact and punctual for his work. All completed to very high standard. Very happy with work carried, would highly recommend!!
Customer in Greater London
Posted on 22/03/2021
, work completed 05/03/2021
Recommended
Sorted out mains water issue
Graeme resolved an issue with mains isolator tap which was causing flow issues. attended at short notice, awkward area to work in and had a strategy to identify problem; great work .
Customer in Greater London
Posted on 17/03/2021
, work completed 16/03/2021
Recommended
Good work
Graeme was booked notice to come and check/replace/complete another plumbers ( shoddy ) work. He came at short notice, explained the issues we where facing, fixed what was necessary and completed other tasks that had been left. His work is good quality, he is tidy and friendly. We are very happy with the the while experience and will use Graeme again. Highly recommended.
Customer in Greater London
Posted on 01/03/2021
, work completed 20/12/2019
Recommended
Reliable and trustworthy!
Graeme the plumber was extremely knowledgeable and guided us through the problems. Would highly recommend! Thank you again :)
Customer in Greater London
Posted on 17/02/2021
, work completed 15/02/2021
Recommended
Very good service
Graeme was very courtious and professional. He wore PPE throughout his visit, and was knowledgeable about the boiler, answering any queries I had. He fixed a minor issue, and serviced the boiler. I highly recommend his services.
Customer in Greater London
Posted on 16/02/2021
, work completed 15/02/2021
Recommended
Great Job
Graeme did an excellent job locating an fixing a major gas leak in my home. He was quick, knowledgable and very thorough.
Customer in Greater London
Posted on 13/02/2021
, work completed 06/02/2021
Recommended
Very professional and great service
Graham originally fitted a boiler and underfloor heating some time ago when we were extending our house. He completed that work on time and to spec keeping us fully informed on options and decisions. Several years later the boiler was failing intermittently and finally gave up on a Saturday morning. Graham came round within 30mins, isolated the issue and sourced and fitted a new pump with minimum fuss within a couple of hour including properly testing the system before he left. Articulate and well informed Graham is professional in his approach and I would recommend him without hesitation.
Customer in Greater London
Posted on 09/02/2021
, work completed 30/01/2021
Recommended
Friendly, Efficient and Knowledgeable
Graeme juggled a few appointments around to make it to us in fairly good time, seeing as our boiler was no longer working. He sorted the problem in a few hours, gave some good advice on other services we could use to help our heating system/pipework for the future, and also recommended another firm (third party) to carry out the works. During the whole process, he made things easy and was very communicative - even taking a call in the evening to talk some of our options through and giving some helpful advice, after the works had been completed. Would I use Graeme again? Yes - he's clearly a good man and was reliable. We will now use him as our go-to plumber and will be booking him in for a boiler service in due course.
Customer in Greater London
Posted on 04/02/2021
, work completed 03/02/2021
Recommended
Helpful and Prompt
Our old boiler was coming to the end of its life and needed replacing. Graeme came highly recommended from our street’s WhatsApp group. Being local, he attended within minutes of being contacted- all options were explained to us and a new replacement installed within 4 days. All work was done in an efficient and competent manner right down to him registering us for a 10 year guarantee.
Customer in Greater London
Posted on 03/02/2021
, work completed 02/02/2021
Recommended
Look no further
There's a reason this fella has five stars. He has probably saved me the subscription to Which in just the couple of times I've needed him. No - make that definitely. The second call basically went along the lines of Me -" help", Graeme - "be there asap" Result = fixed. The reason there was a second call was due to the competence, common sense and attitude to problem-solving he showed on the first visit. Not to mention the reasonable rates . Only taken me 20 years to find a plumber I trust!
Customer in Greater London
Posted on 02/02/2021
, work completed 01/02/2021
Recommended
Installation of new boiler and many other plumbing jobs over the years
Graeme has been my plumber for many years (it must be about 10 or more by now). The latest job he did for me was to install a new boiler. After diagnosing the issue he gave me various options (e.g. fixes that might mean I could avoid the cost of a new boiler), pros and cons of each and approximate budget. Given the age of the boiler I decided to go ahead with getting it replaced. Graeme then promptly gave me a detailed quote and upon my greenlight quickly went about procuring the new boiler on my behalf. The job was complicated by the fact the existing boiler was housed in an old Ikea cupboard (which was in poor repair and not completely the right size for the new boiler) but rather than take the easy way out and have me buy a new cupboard, Graeme managed to make some adjustments and thus not only save me some cash but also avoid needless waste. He also organised the collection of the old boiler by a specialist disposal company rather than dump it in the refuse skips in the services area of the building. The job was done quickly and efficiently and the new boiler is great. I have to say that over the years Graeme has not only always proved to be extremely professional and knowledgeable, but has been reliable and straightforward to deal with. I trust him completely. He never leaves a job half done when he encounters issues and he never fails to fix whatever the problem is. I can't recommend him enough.
Customer in Greater London
Posted on 01/02/2021
, work completed 28/01/2021
Recommended
Great service
Graeme was recommended to me and I can happily say he will be my go-to plumber from now on. He is professional, friendly, honest and more than willing to do some relatively minor jobs in our bathroom. He answered all my questions and even went so far as to clean some limescale off my sink when he replaced the taps. That’s great service! I highly recommend Graeme.
Customer in Greater London
Posted on 30/01/2021
, work completed 29/01/2021
Recommended
Professional and reliable
Graeme came highly recommended by a neighbour. He replaced a broken shower pump for us at short notice. He gave very helpful advice prior to coming, was an excellent communicator, arrived promptly, explained everything clearly and carried out the work efficiently at a very reasonable price. I would not hesitate to contact him again - so great to discover a reliable local plumber after 12 years in the area!
Customer in Greater London
Posted on 30/01/2021
, work completed 29/01/2021
Recommended