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Endorsed by

Which

?

Trusted Traders

Graham Richardson & Son Ltd

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5.0

8 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Richardson's was established in 1966 and is the complete solution for all your vehicle requirements. We are a BSI and RAC approved repair centre as well as a AA approved service centre. We pride ourselves in undertaking work to a very high standard and we are always aware of the need to keep the costs competitive.

We carry our servicing at very competitive prices and follow the exact schedule as stipulated by the vehicle manufacturer and this does not effect the warranty of the vehicle. Our repair centre is fully equipped and can undertake Air conditioning, Wheel alignment, reversing sensors and tyre fitting.

We also have 2 of the latest generation spray booth and undertake all bodywork from large insurance repairs to smart repairs at affordable prices. Our skills also include repairs to Caravans and Motor-homes.

Please also mention WHICH ONLINE for 10% off any service we undertake excluding new tyres and MOT's.

What we do

  • Car repairs, servicing and MOTs

    • Car body repairs
    • Wheel alignment
    • Brake and clutch replacement
    • Car radiator repairs
    • Battery servicing
    • Car air conditioning
    • MOT testing stations
    • Specialist MOTs
  • Garage related services

  • Car sprayers

  • More Services

    • caravan and motorhome repairs
    • tyres

Customer reviews

5.0
8 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Amazing
Customer Service
Quality
Value
I couldn’t be happier! Unfortunately I was involved in a accident and this company did the repairs on my black mini. Being a young girl I went into a panic about my car however the two ladies I dealt with (Julia and kim) really put me at ease and were so kind to me, felt like they really shared my worry! To the point they went the extra mile & pulled my repairs forward. I was given a lovely clean courtesy car also. As for the repairs, you wouldn’t know my car had ever had a scratch. I really was amazed! Couldn’t recommend this company enough. Kind, fast working, perfectionists. I hope Julia, Kim and their team get to see this to see my appreciation. Thanks again.
Jessica x Posted on 28/05/2020 , work completed 21/03/2020
Land Rover Discovery
Customer Service
Quality
Value
I would just like to say a big thank you to all the staff for their excellent service and professionalism. My car had damage to the front offside, just picked it up and the repair is superb. Highly recommend this company.
Customer in Essex Posted on 27/03/2020 , work completed 27/03/2020
Bumper repair
Customer Service
Quality
Value
My front bumper sustained a deep and long scrape on its near side corner. The repair has made the appearance of my car look as good as new. The staff were all friendly and efficient. The charges were very reasonable. My thanks to Julia for organising a speedy and successful repair.
Customer in Suffolk Posted on 02/07/2019 , work completed 02/07/2019
Great service, friendly team!
Customer Service
Quality
Value
My self and my family have used Grayham Richardsons for all kinds of jobs, paintwork, mechanicals, wheel swaps and refurbs. They are incredibly helpful and do a great job!
Customer in Essex Posted on 27/06/2019 , work completed 26/06/2019
Repair work carried out
Customer Service
Quality
Value
They say first Impressions count; that being the case, this company has that feel good factor. You are greeted, by the reception staff, two young ladies, with great smiles, and lovely personalities. If you are there for an appointment, a hot drink is offered. I recently, had to have my car repaired, the initial quote was the best, thereafter, an appointment was made for the repair work to be carried out; this was completed on time, the vehicle, was then presented to me, and the worked checked. I found that the standard of the work, was outstanding. The overall message, I wish to pass on is; if you need a car repair, MOT, or any aspect of work done on you car; this company is the most professional place that I have used. Well done to the staff; the welcoming hot chocolate, was the best.
Customer in Essex Posted on 11/03/2019 , work completed 08/03/2019
Fantastic Garage
Customer Service
Quality
Value
Unfortunately just before Christmas, my car was involved in an accident and I had to have almost the entire front of the car replaced. New bumper, new headlights, new grilles, new bonnet, the whole sha-bang. I work in a school so having the time to deliver and collect was very tough, but Richardsons went the extra mile to ensure that I could obtain the courtesy car as it was vital for getting to work. My car is my baby and I am always very nervous leaving it with others, and I did call regularly for updates, not demanding the car back, but more so asking how everything was going. I modify my car and have spent a lot of money on it, getting various parts of the car wrapped, and having bits and pieces added to the car. Without me knowing, the day before I collected the car, they had gone to a car wrapping company across the road, and restored the parts that were wrapped to their former glory. I was expecting to arrive and see the car back to stock (how it came out the garage), however they went the extra mile and made sure the car was stunning and looking how it did before the accident! The entire time worked tirelessly and there was always a very nice caring atmosphere. The ladies at the desk, no matter when I called or why, they always had a smile on their faces and created a lovely friendly environment. The whole team went the extra mile for me on more than one occasion and for that I can not be thankful enough.
Customer in Essex Posted on 23/01/2019 , work completed 12/01/2019
Excellent
Customer Service
Quality
Value
I recently had an accident, and Richardson’s repaired my car. From reporting it to them, to Julia chasing it on a daily basis, and for excellent speedy service I would just like to thank the Richardson’s team and highly recommend them to all drivers of the road. (Especially young drivers like myself).
laurenelise24 Posted on 06/04/2018 , work completed 06/04/2018
2016 Review of Graham Richardson
Customer Service
Quality
Value
We first took our Toyota Aygo to this garage in 2011 to have it serviced. Previously had used the local Toyota agent until then as it was under warranty, but not impressed with their customer service. This garage has been in business since 1966 (must be doing something right!) so we thought we would give them a try. Customer service was first class, from when they took the car in, to when it was delivered back to us. All work done to a high standard (I am a fussy ex motor technician) and the car nicely cleaned. Since then the garage has serviced both the Toyota and also our Mercedes C Class. Both cars have had mechanical repairs and the Mercedes has had paintwork and alloy wheel refurbishment. All this has been done with no problems and on their premises. At all times the staff are very helpful and knowledgeable, and nothing is too much trouble. So I, as a long-standing Which? member, have no hesitation in recommending this quality business.
Which? Trusted Traders Consumer Posted on 10/03/2016 , work completed 10/03/2016