Endorsed by Which?

Grand Central

5.0

13 Reviews

About

This business has not added a description yet.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Underfloor heating
    • Radiators and central heating
    • Power flushing
    • Gas safety testing and inspection
    • Gas fire repair and servicing
  • More Services

    • smart controls

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
13 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Stefan is Exceptional - Highly Recommend
Customer Service
Quality
Value
I cannot speak highly enough of Stefan Adams. Extremely knowledgeable, very precise, and unbelievably helpful. Heating and hot water supply to house suddenly crashed from old system. Stefan was round immediately and provided a solution for hot water to the house to keep us going. Needed an entire new boiler system from scratch. Stefan explained all the options very clearly, worked around exactly what we wanted and needed, and was very adaptive around our schedule. Came in, got the job done, didn't even hear from him. Came home from work to find everything working perfectly! Any questions I had he was very clear to take into account and explain. Having had a lot of work done over the years, Stefan has proven he is one person I can close my eyes and blindly trust, with a better outcome than expected. If anyone is looking for someone experienced and trustworthy, stop searching and just book in with Stefan, you won't regret it.
Customer in Greater London Posted on 21/06/2024 , work completed 18/06/2024
Bathroom plumbing
Customer Service
Quality
Value
Stefan made time to discuss a plumbing problem over the phone. I have have badly installed plumbing and a saniflo in my bathroom. Stefan was calm, knowledgeable and able to explain what he felt was causing the problem. I felt immediately less panicked. On his way home after a busy day he then dropped in and took apart the pipes until we located the blockage. This was above and beyond what I have ever experienced before and I am so impressed and grateful!
Customer in Greater London Posted on 04/06/2024 , work completed 04/06/2024
First rate tradesman!
Customer Service
Quality
Value
Stefan Adams knows his job back to front. He fitted a condensing boiler in place of an old balanced flue boiler. He reworked the plumbing with speed and accuracy- Stefan is a very pleasant person who by nature works in with the customer. Stefan is down to earth and from the start I was sure he would do a great job- Which he did!- If you need a boiler fitted Stefan is your man!
Customer in Greater London Posted on 13/04/2024 , work completed 05/04/2024
Phenomenal job
Customer Service
Quality
Value
Big thank you to Stefan for saving us. Our boiler had crashed at a cold time of year and he was round at our house within hours of me texting, with a new boiler delivered the next day and fitted the next working day after that. Ours was not a straight forward job and yet he carefully managed our expectations and exceeded them.
Customer in Greater London Posted on 01/03/2024 , work completed 12/02/2024
Endorsement Reference
Customer Service
Quality
Value
Stefan Adams was working at a neighbour's when we had the nightmare experience I don't wish anyone. Thames Water had a major pipeline burst and the flooding was polluting the Cadent gas main. Instead of gas, our boiler had been supplied with water and had a short when we returned from our vacation. We first did not know what was going on and we had no info on the event which shut 10-15000 households from gas and water services. Our then plumber fiddled around for two weeks and finally recommended a new boiler. He must have been himself abroad not connecting our issue with the Thames Water Christmas surprise for all of us. But it got worse, not only did he scrap the old boiler so I had no proof when I figured the coincidence out, he was still unable to get the boiler he had sold to work reliably and without water bounce sounds which had been most annoying. We had at that point to fire this plumber and we asked Stefan Adams on the street on his way home for help. The next morning he was at our place and had a first look. He got the boiler running properly without any extra noise within half a day. He checked our system and bathrooms and pointed out, that our inversion boiler was taken off the electric due to a product recall and danger of shorts. Unfortunately, the old plumber had not noticed that, so we had lost our warranties the seller of the house had signed up for. We asked Stefan to schedule replacements and he gave us various options, sourced our favourite and installed it at the promised time and in the time scheduled. We had checked the product prices at other suppliers and noted that Stefan's had good quality and excellent pricing. We have been here for 3 years most happy and our annual service visits are reliable and very good quality for small money. Stefan also supplied and installed our replacement Saniflow toilets and the one he recommended works better and is very quiet. Of course he also stepped in on standard plumbing issues and no job is too big or too small for him, that is comfort too. As a retired Judge for commercial law and son of a father who was a plumber I know quality and see if one is a professional, Stefan Adams is, I would bet money on him! My children and their families and our neighbour friends meanwhile all count on Stefan Adams for help, so should you.
Which? Trusted Traders Consumer Posted on 22/02/2024 , work completed 02/02/2021
Endorsement Reference
Customer Service
Quality
Value
Boiler replacement. Stefan is a very reactive person. He did great professional work: always on time and efficient. He provided great support after the installation when my partner and I had some questions. Would definitely recommend Stefan as a good professional trader
Which? Trusted Traders Consumer Posted on 22/02/2024 , work completed 12/07/2023
Endorsement Reference
Customer Service
Quality
Value
We had a few boiler installation quotes but chose Stefan for the work as he was very personable, and honest and gave us good advice and recommendations. We were very satisfied with his work and he was always punctual and responded whenever we reached out to him, particularly when we needed further help with our underfloor heating. He even came around to install a temporary thermostat for us when our builder let us down.
Which? Trusted Traders Consumer Posted on 22/02/2024 , work completed 21/09/2023
Endorsement Reference
Customer Service
Quality
Value
I have known this company for some years and have always found Stefan very helpful and knowledgeable. To save time he always likes to receive photos of the problem, especially the make of the boiler. This is to make sure he has the correct parts. He responds to phone calls ASAP. He is very friendly and professional and I highly recommend him.
Which? Trusted Traders Consumer Posted on 22/02/2024 , work completed 22/12/2023
Endorsement Reference
Customer Service
Quality
Value
Mr Stefan Adams replaced my own boiler earlier in 2023 and it was done on time and on budget. In August 2023 I asked him to replace the boiler of another property I own and he did so. Both are working well. He was very pleasant and helpful. I have asked him to provide the servicing of these two, identical, Vaillant boilers for the years to come. As an authorised Vaillant heating engineer, this extends my warranty to 10 years and he has agreed to do so. I am happy to recommend him.
Which? Trusted Traders Consumer Posted on 22/02/2024 , work completed 25/08/2023
Endorsement Reference
Customer Service
Quality
Value
Stefan replaced my boiler, and despite malfunction the manufacturer worked with them to sort the problem as quickly as possible. He worked quickly tidely and explained the new system clearly. I would not hesitate to recommend Stefan.
Which? Trusted Traders Consumer Posted on 22/02/2024 , work completed 17/01/2024