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Green Flag

4.7

135 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

GREEN FLAG.
Breakdown cover you can trust.

Here at Green Flag, we’ve been helping motorists for over 50 years.
During this time, we’ve always been open. 24/7 assistance, non-stop, for over five decades.
With 3,000 expert technicians based all over the UK, our breakdown cover is here to give
you total peace of mind.

WHAT YOU CAN GET WITH OUR BREAKDOWN COVER.
Personal cover for you in any vehicle
Single and multi-vehicle cover
Cover for the whole family
24/7 roadside assistance
National recovery
Cover at home
Onward travel
European cover

WHY YOU CAN COUNT ON US.
When something goes wrong, we want to help people as quickly as possible.
That’s why we have a network of independent garages and 3,000 local experts working
24/7, all over the country.
These experts really are the bee's knees. The top bananas. The dog's, well, you know.

Our customers deserve the best, so only the best technicians join our network.

What we do

  • Garage related services

  • Car Breakdown Repairs

    • Roadside Repairs
  • More Services

    • breakdown assistance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
135 reviews
Customer Service
4.7
Quality
4.7
Value
4.7
Sort by
Prompt and friendly
Customer Service
Quality
Value
My car had a puncture which I couldn’t repair due to the wheel nuts being too tight. The technician arrived half an hour earlier than promised, was really cheerful considering it was early in the morning and before he usually started work. The wheel was replaced with the spare in 10 minutes. Smiles all around and I cannot rate them any higher. Communication before and during was top-notch.
Customer in Devon Posted on 06/12/2024 , work completed 06/12/2024
Green Flag Breakdown Cover
Customer Service
Quality
Value
Excellent service every time. Staff on phone and technicians aee all fabulous. Polite, courteous, helpful and friendly
Customer in Cambridgeshire Posted on 05/12/2024 , work completed 05/12/2024
Rescue
Customer Service
Quality
Value
The service was the best I have had unlike other companies. They communicated very well, fast reliable and to be frank easy people to talk to that know their job. Very impressed.
Customer in Lancashire Posted on 04/12/2024 , work completed 03/12/2024
Easy to deal with and efficient
Very easy and simple kept me posted as to what was going on the engineer new what he was doing and knowledgeable
Customer in Leicestershire Posted on 26/11/2024 (Reviewer did not use service)
The engineer who came out to me
Customer Service
Quality
Value
The engineer that came out to rescue me was brilliant, went above and beyond for me, nothing was too much trouble, for that I would definitely recommend green flag
Customer in Cumberland Posted on 25/11/2024 , work completed 23/11/2024
First class as ever
Customer Service
Quality
Value
I over the years have been with a lot of breakdown companies. Have been with Green flag for the last 10 years and would never change. Had about 8 breakdowns in that time and have always received great service.
Customer in Oxfordshire Posted on 20/11/2024 , work completed 24/11/2019
Flat tyre repair
Customer Service
Quality
Value
Had a flat tyre and although I could remove the wheel nuts the wheel was frozen to the steel on the axle. I was not at home so couldn’t sort it myself especially as I was limited as to what I could do due to pending surgery. The Green Flag app was easy to use and call was received from the mechanic within 15 minutes of asking for help. I was kept appraised of arrival time and the job was sorted within 45 minutes. Very professional and friendly service. Highly recommend these guys.
Customer in Merseyside Posted on 18/11/2024 , work completed 16/11/2024
Great work and fast
Customer Service
Quality
Value
Arrived quicker then expected and before the expected time. First time having using my breakdown cover with my insurance and glad I chose yourselves. Both technician and Emma who I spoke with on the phone were very helpful and friendly and car was taken to a garage. I called at 6:11 and technician arrived by 6:47 so was very quick thankyou very much definitely feel reassured if I have to call you again!
Customer in Essex Posted on 12/11/2024 , work completed 08/11/2024
Green Flag breakdown cover
The battery died on my car, I wasn't sat inside but my car locked down, with my house keys and purse locked inside. I rung Green Flag, Rhys the technician turned up within half hour, he was amazing. He was very reassuring and resourceful, although he was unable to unlock the door with his tools he was able to hook out my house keys, he then took me home to get my spare car key which had the barrel to bypass central locking. Back at the car, the door open, jump leads on and I was on my way to the garage within an hour. Green flag were also excellent whilst on the phone, very helpful, very positive and reassuring. What I thought would be a total nightmare was dealt with so promptly and professionally.
Customer in Newport Posted on 07/11/2024 (Reviewer did not use service)
Bad communication but good recovery person
Customer Service
Quality
Value
The communication is not great, due to someone on the phone assuming that because I had broken down in an industrial estate meant I was inside meant me, my 2 year old and my 3 month old baby were left in the cold, for 3 hours whilst waiting for recovery. I had to ring multiple times to chase this up, it wasn’t until I called them again that someone else realised that they had put down that I was in a house rather than out in the cold. The person who came to recover my car was great, and did call me to let me know when he was 20 minutes away. Had the correct details been taken in the first place and we were not left waiting we would have had a better experience unfortunately this was not the case.
Customer in Highland Council Posted on 06/11/2024 , work completed 02/11/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/11/2024)
We’re truly sorry to see we’ve let you down when you needed us most and we hope you and your family are OK. We’d like to look into this for you to establish what’s happened and provide any relevant feedback, if you can please raise your concerns with us via the below link. Many Thanks, Emily https://dlgportal.icasework.com/resource?id=95233108&db=dlg