Green Flag

I arranged a rescue to take my car (with a flat tyre) to a garage for a tyre change appointment two days later. Green Flag told me the garage was in their network and they could get the tyres replaced the same day. I agreed. But once the car was towed there, the garage said they had no such arrangement with Green Flag and my original booking still stood. Green Flag refused to help, and after hours on the phone, their only solution was to send me home in a taxi and leave my undrivable car behind at my own risk — or tow it back home and offer no further help. Completely unprofessional, poorly coordinated, and zero accountability. Very disappointed.

Twice now I have had to use Greenflag within a matter of months and both times they have been brilliant, fast to get to us, professional, kept us fully informed and courteous drivers, I find them extremely good value for money.

So kind and helpful. Quick response through the app. Put me at ease I was so stressed. Thank you Green Flag highly recommend

Pothole blowout in Bury, last Saturday. Called out Green Flag. Excellent technician Greg. Transported car to Kwik Fit in Bury. On my way home once the tyre was replaced by the service of Kwik Fit Thanks to all.

After years of trouble-free motoring, I've had a few problems over the last few months. Thank goodness I have Green Flag cover !! They have provided me with excellent service from start to finish each time I've been in trouble, both at home and in Europe. I would recommend them to anyone 👍 5*****

I advised my breakdown and was directed to the Green Flag App. There it was straightforward and met exactly what I needed. The local garage sent someone within an hour. He was efficient and solved my problem very quickly. He did say if it was not electrical he would not be able to recover the vehicle but fortunately, it was electrical despite my having had a new battery only 6 months ago. I now appreciate that I need to use the vehicle régularly to prevent the problem. I consider the service I received to be excellent.

My daughter was planning to drive 100 miles home from university before Christmas when our car which she was driving was hit by a 3rd party destroying her drivers' side wing mirror and hence not legal to drive. She was unable to source a replacement locally and so-called Green Flag to help. GF attended but were unable to help her, other than by offering to accompany her to a local auto parts shop that she had already visited and had no stock. When she refused this, they made her sign a waiver that she would not call them out again for the same issue, and then just left her stranded. I called the helpline and asked them to propose a solution to either get the car roadworthy or arrange transport to a garage or home plus transport for my daughter, all of which are in theory provided by my level of cover. The call centre operator felt that this was excessive and just "for your convenience" but was unable to propose any other solution to get my daughter home. He promised a call back but one never came. Lone female left stranded by Green Flag. Will not be renewing.

One thing I must say, apparently I had two policies running ,and I did think it should have been picked up earlier . Same car ,same name,same address,why would I need two policies .?In my defence I had a stroke and my short term memory was affected , so I take full blame for this oversight ,but it could have picked up.

We would never ever be without Greenflag and have been with them many years. My wife broke down and they were with her is a very short time, they put her mind at rest and explained everything thoroughly. She was fixed in no time and on her way with no stress whatsoever. Greenflag give you peace of mind and you can’t put a price on that.

Very impressed with Green Flag, they arrived on time and were very helpful. The car was tested and was OK to drive