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Endorsed by Which?
Green Flag
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Organisations and Awards
About
We’re among the UK's leading breakdown cover providers with well over 50 years' experience'. So, we know that when it comes to breakdown cover, nothing beats near.
That’s why we have 3,000 local technicians nationwide, ready to help 24/7, 365 days a year.
It’s thanks to them that we helped with over 300,000 breakdowns in 2025 – one every two minutes.
What you can get with our breakdown cover:
- Cover for cars, vans, bikes, EVs, caravans and motorhomes.
- Vehicle, multi-vehicle, or personal cover.
- Cover for the whole family.
- 24/7 roadside assistance.
- National recovery.
- Cover at home.
- Onward travel.
- European cover.
The Green Flag app:
Once you’ve got your cover, get our free app. It’s the quickest way to get our help.
In just a few taps, you can pinpoint your location, book a rescue, and even live-track your technician as they travel to you.
Our app is not available for Excess and Fleet policies, or for vehicles registered in the Isle of Man.
What we do
Car Breakdown Repairs
- Roadside Repairs
More Services
- breakdown assistance
- vehicle recovery
- emergency tow recovery
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
180 reviews
Recommended
Recommended
by 93% of customers
Sort by
Clutch seized on M25 in evening rush hour
Customer Service
Quality
Value
Clutch seized on M25 and managed to get on hard shoulder. Used App - Rescue Me - and recovered in one hour, which was amazing during such a peak time (1800). Taken to Motorway Services and Hire Vehicle arranged through Green Flag offices. GF maintained regular contact and provided a taxi to Enterprise Car Hire. Arrived home in Norfolk very late but safe, well and thankful for being a full member of Green Flag. It could have been a horrendous experience for my wife and me (pensioners), but all persons involved did so much to ensure we were looked after and got home safely. Fantastic service. I'm just awaiting for my vehicle to be delivered to a local garage for repair. Cannot fault Green Flag and their Agencies and totally recommend them as the best breakdown/recovery Company.
Customer in Norfolk
, work completed
Recommended
Car stuck fast between 2 fences
Customer Service
Quality
Value
I had somehow jammed my car between two fences (don’t ask me how I did it. I would not be able to do it again!). I rang Green Flag and a technician turned up within 20 minutes. Kevin was extremely professional, cheerful and found an ingenious way to release my car. The whole episode was very stressful and Kevin was very supportive. I would thoroughly recommend Egerton Recovery and Green Flag, and particularly Kevin!
Customer in Cheshire East
, work completed
Recommended
Dead battery
Customer Service
Quality
Value
Technician arrived on time, went to collect new battery, and a stud was a pig, but he went above and beyond to complete the job.
Customer in West Midlands
, work completed
Recommended
Breakdown Assistance
Customer Service
Quality
Value
Campervan stopped and was unable to move to a safe location on our first day of a Spanish Tour. Contacted Green Flag via the App, had prompt telephone support, recovery vehicle immediately despatched and van taken to a local garage. They diagnosed the fault immediately after we arrived, fitted a replacement for the failed battery and had us back on the road very quickly. From breakdown to repair to back on our way in about 4 hours. Marvellous service.
Customer in Cambridgeshire
, work completed
Recommended
Fantastic service. And fast.
Customer Service
Quality
Value
I broke down on the motorway with a full car, including 2 children. Green flag were fantastic from the start they answered quickly and even though I did not have cover they were happy to help. They explained everything so I could make an informed decision and were very kind and professional. The pick up was very quick and got is to safety. The tow driver explained what he believed the problem was and ensured everyone was kept safe. Although he couldn't get us all the way home he explained our next steps and made sure we were in a safe place before taking our car to a secure storage. Green flag stayed in contact and made sure we got home safely. It was a bank holiday weekend and very hard to source transport but I felt supported through the whole ordeal. I will be getting full cover as soon as my car is back on the road and will recomend Green flag highly.
Customer in Blackpool
, work completed
Recommended
Quick, calm and reassuring service
Customer Service
Quality
Value
Great service from Green Flag, from the initial call, to quicker than expected arrival with updates from the technician on the way. We had our (big)dog stuck in a locked car with the keys on the front seat and the sun coming back out. They got there fast, were calm, friendly and super efficient. The technician managed to free our hound quickly, despite the tethered beast valiantly trying to defend the car from the intruder and his equipment. She remained ungrateful on release, but we were delighted with the unflappable service.
Customer in Kent
, work completed
Recommended
Professional & Courteous
Customer Service
Quality
Value
All lights started flashing on my Dash & car wouldn’t start. Called Green Flag, attended quite promptly. My technician Pete was Extremely helpful, knowledgeable, professional & put my mind to ease as a vulnerable person. I would definitely always use Green Flag if all their technicians are gems like Pete.
Customer in West Midlands
, work completed
Recommended
Happy customer
Customer Service
Quality
Value
All agents were friendly and helpful, sadly not fixed had to go to my garage the next day, as closed on Sunday so 1 diagnostic and 1 tow the next day, all for no extra cost. Very quick, reliable service
Customer in Surrey
, work completed
Recommended
Great service
Customer Service
Quality
Value
I've used Green Flag in the past and the service was always excellent and I'm really pleased to say that is still the case. The staff are helpful and friendly; they do everything they can to accommodate my needs. They're reliable and trustworthy which is even more important if, like me, you are a woman on her own who also has mobility issues. I would recommend them every time.
Customer in Derby
, work completed
Recommended
Awful service
Customer Service
Quality
Value
Got made to wait 6 hours for recovery despite having a vulnerable adult in the car. Arrival time estimates kept getting longer and longer with one phone call from them which promised they'd be with me by 3pm, they didn't arrive until almost 4:30pm. Would not recommend to any friends or family.
Customer in Derby
, work completed
Fastest breakdown cover
Customer Service
Quality
Value
The call took only a few minutes. They sent someone within 45 minutes and the job took 45 minutes. It was so easy. The best breakdown cover I've signed up to. The technician was very nice too and was honest about what needed doing with no agenda.
Customer in Hertfordshire
, work completed
Recommended
Fast Response
Customer Service
Quality
Value
Whilst it was a Saturday evening, and it was a home/start call, the attendance of the technician was amazing. Within 1.5 hrs of making the call, the problem was diagnosed. It was a flat battery and I organised a replacement the next day. Sorted !! The technician also helped and confirmed that the alternator charging was working perfectly, which gave me confidence that it was just a old dead battery issue and not another electrical problem elsewhere. Ie I was not about to replace a battery only to have a new one drain and be damaged. Great work Team Green Flag. Thank you.
Customer in Essex
, work completed
Recommended
Prompt and friendly
Customer Service
Quality
Value
The technician turned up in good time and rang before. Really helpful and was on my way quickly, fault was identified and spare part in the van; battery was the car's original and needed replacing
Customer in West Yorkshire
, work completed
Recommended
Exellent Service
Customer Service
Quality
Value
I was unable to open up my green flag app due to poor internet connection. I used the green flag phone number and was answered and my breakdown dealt with within minutes. I was contacted and kept updated by text and phone call by the technician. He was quick and efficient to diagnose the problem with my car. He was able to get my car started and gave me clear advice to the work that needed to be carried out ASAP. I was very grateful of the reassurance and professionalism I received throughout my breakdown.
Customer in Nottinghamshire
, work completed
Recommended
Car battery dead / fast and efficient service
Very easy to use app for call out At the scene within 45 mins Very professional Informed and advised to book car in local garage Battery charged to use car Advised to change battery Exceptional service 5 stars technician kept us informed
Customer in Greater Manchester
(Reviewer did not use service)
Recommended
Green flag excel
Customer Service
Quality
Value
Great communications. Swift response, diagnoses and recovery. Under 1 hour each, believe both were 0.5 hours. Fault diagnosed accurately, allowing me to have the correcy specialist engaged to have car repaired later in the day. Would not be possible to do better.
Customer in Cambridgeshire
, work completed
Recommended
No hassle, Easy to use
Customer Service
Quality
Value
After the clutch on my car just died out, I was in a bit of astress, but remembered I had green flag cover with my car insurance. I had no details, but after downloading the app and following a 2 minute on boarding process, everything was ready to go and I had recovery on the way. Only downside was the wait time, but not much can be done about that. Turned what was an incredibly stressful moment in to one that was quick and easy to deal with. Highly recommend!
Customer in Kent
, work completed
Recommended
Oops moment!
Customer Service
Quality
Value
When i accidentally left my ONLY key for my car in a shop that was closed for the day. I had to call Green Flag to recover my car from a shop car park that only had a two hour stay time. Gary made sure that my car was safely collected and dropped off on my drive at home, and was friendly and reassuring despite it heavy raining at the time. Stuart on the phone was also very helpful and professional and kept me updated through the whole process. Over all very happy with the service.
Customer in Buckinghamshire
, work completed
Recommended
Got me out of a pickle. Really good service
Customer Service
Quality
Value
It was a battery failure. I'd tried charging it, but it was either draining or had suddenly failed. Was really pleased with the service from green flag. They double checked everything and got me back on the road
Customer in Greater Manchester
, work completed
Recommended
Hero’s at a very vulnerable and scary momment moment
Customer Service
Quality
Value
Breaking down on the motorway is just so scary. Greenflag and the recovery service were incredible. From start to finish the communication was calm, kind and professional. The breakdown recovery skilled calm and supportive. As a single female in a motorway it all happened so fast everything was there within moments. I can’t thank you enough
Customer in West Northamptonshire
, work completed
Recommended
There when I needed them
Customer Service
Quality
Value
After my engine gave up, I had to get rescued. Using the app it was easy and gave them my exact location. Recovery arrived well within the alloted 1 hour. Guy was friendly efficient and went above and beyond to help me out in very difficult circumstances.
Customer in Devon
, work completed
Recommended
Green Flag Rescue.
Customer Service
Quality
Value
I was attending a conference and had left my lights on, as a result the following afternoon my car battery was completely flat. I used the all to contact green flag, I had an immediate response for about an hour which I thought was reasonable as it was my fault. I had a call about 15 mins later from the engineer to say we was on his way. The engineer, quickly and efficiently explained to me the alternator was in good health and the battery required replacement & explained the options to me. I was away in good time and overall the whole process to about 50mins so I got to me next appointment in good time. Overall the engineer was polite and very helpful so very happy.
Customer in Greater London
, work completed
Recommended
Tricky problem fixed
Customer Service
Quality
Value
I suffered a puncture which led to a total loss of air in the tyre. So the car was undrivable. I had a spacesaver spare wheel,, so attempted to change the wheel. Unfortunately the socket for the security nut had been damaged and would not grip the nut properly so I could not undo it. The Green Flag technician was determined not to be defeated by this situation. After trying several strategies, some of which might have damaged he alloy wheel (he warned me and got my permission before trying) he succeeded in holding the socket onto the nut sufficiently firmly that he could release the nut. He was then able to complete the wheel change so I could continue driving home. He was careful, throughout the rescue, to inform me about what he was doing. At the end, he checked that I understood the limitations of driving safely on the spacesaver wheel.
Customer in Warwickshire
, work completed
Recommended
Great service.
Customer Service
Quality
Value
My car wouldn't start. I contacted Green Flag via the app. I received a reply straight away. Arraned time for mechanic to come. There was a choice of day and time. Selected within next hour. Steve, the mechanic , arrived a bit before the time. He checked to see what was wrong. A flat battery. He gave me options of what to do. I chose buying a battery from his van. Seemed a little expensive, but I have no idea of battery prices. He said they were good quality. He fitted battery and took old one away. This was easiest option for me, as didn't want too finding a garage, etc. I am very pleased with everything, ease of app, response time, service. I recommend GF highly, and using the app to contact them, as phone calls can take ages, and that's something you don't want when you have car problems.
Customer in Hertfordshire
, work completed
Recommended
Green Flag is a Great service
Customer Service
Quality
Value
I made a silly mistake with my car when I parked it at the door after reversing the car. I left the hazard lights on. A few hours later the battery was almost dead. Green Flag provided a helpful, friendly and understanding technician very quickly and in fifteen minutes the battery had had a boost, the engine was running smoothly and I was able, as soon as the technician left, to take the car for a short run to charge the battery which is working well. AND, when I now back the car up to my door I ALWAYS switch the hazard lights OFF.
Customer in East Dunbartonshire Council
, work completed
Recommended