Green Flag

I was extremely impressed by the speed by which the technician reached me.He was knowledgeable and resolved my problem quickly and explained the problem and what he had done as well as advising me what actions to take to in future. He was pleasant and easy to chat with.

Telephone call answered promptly. Recovery vehicle request sent within minutes. Telephone call received immediately after from recovery garage. Recovery vehicle arrived even earlier than expected. Taken to garage of my choice and then dropped at my home address. Excellent service from start to finish. Highly recommend. Previously with the RAC. So pleased I changed to Greenflag . Far better in service and value for money

Green Flag systems, people and recovery operators were absolutely fantastic. Easy to use, great communication and no hassle.

Green flag responded really quickly on a bank holiday Monday when my car broke down on the M62 with no hard shoulder

Had an issue with my car didn't want to drive any further, to minimise damage. I called Green Flag at about 17.15 on a bank holiday Monday. The way the call receiver treated my call was great, really professional, and helpful and found my whereabouts on a country lane on Anglesey within no time. I was told I was a priority as I was a woman on my own and that the technician would be with me in about an hour. I had a text message before I had finished talking to her with a essitmated time of arrival. Forty minutes later and the technician was there, where after explaining the problem put my car on the back of the truck and got myself and car safely home. He did this with such care and attention. I have been a member of Greee Flag for about 12 years and have always had great service. I would not hesitate to recommend this breakdown / recovery company.

Green flag were great when I had a puncture, the lady on the phone was friendly and knowledgeable. The serviceman arrived quickly and was quick and professional, knowledgeable and friendly. I definitely recommend Green Flag Rescue service.

9 text messages advising running late 1 phone call at 11.30 saying arrival 12.01 followed by text 20 seconds later advising 12.36. After 4.5 hour wait little van arrived to tell us about the problem we could already see for ourselves. He told us that as it was a bank holiday all garages closed so recovery to our home address was our only option. 4 hours later a recovery truck arrived. All the messages we received about delays showed that there was no coordination because the driver did not start his shift until 7pm. He had to drive to Newport, load his car on the truck, go to Bristol and drop his car off then come to us. Driver was a star but whoever was handling our call was a disaster. 11.5 hours last time we used Green Flag and 12.5 hours this time. No choice but to use them because of the size of our motor home. Obviously instructions to staff handling breakdowns is just keep advising delays of 1 to 1.5 hours. Dreadful service and constant miscommunication about rescue times.

Easy to use app to record my breakdown. Instant update on response time through text and app. Call from the technician who arrived much sooner than originally estimated. Friendly and efficient. Got straight to work on it and had me on the road again without any fuss. I especially liked that I was kept updated through the app and by phone and they knew what was needed before they got there. Very happy with this service.

Now used a few times. Always prompt, communication brilliant and operatives friendly and knowledgeable. Couldntask for more

Exemplary service. Very professional and understanding receptionist. Technician was extremely knowledgeable and excellent communicator. I cannot speak more highly of them. They should lead an advertising campaign for them !! As a customer I cannot praise them enough.