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Green Flag

4.4

27 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

GREEN FLAG.
Breakdown cover you can trust.

Here at Green Flag, we’ve been helping motorists for over 50 years.
During this time, we’ve always been open. 24/7 assistance, non-stop, for over five decades.
With 3,000 expert technicians based all over the UK, our breakdown cover is here to give
you total peace of mind.

WHAT YOU CAN GET WITH OUR BREAKDOWN COVER.
Personal cover for you in any vehicle
Single and multi-vehicle cover
Cover for the whole family
24/7 roadside assistance
National recovery
Cover at home
Onward travel
European cover

WHY YOU CAN COUNT ON US.
When something goes wrong, we want to help people as quickly as possible.
That’s why we have a network of independent garages and 3,000 local experts working
24/7, all over the country.
These experts really are the bee's knees. The top bananas. The dog's, well, you know.

Our customers deserve the best, so only the best technicians join our network.

What we do

  • Garage related services

  • Car Breakdown Repairs

    • Roadside Repairs

  • More Services

    • breakdown assistance

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.4
27 reviews
Customer Service
4.4
Quality
4.4
Value
4.4
Recommended

Recommended

by 85% of customers
Sort by
Very professional and polite
Customer Service
Quality
Value
Came out really quickly, half the time they initially had given. Man was very polite, courteous and professional. Repair done and advice given. Very impressive.
Customer in Derby Posted on 05/03/2024 , work completed 04/03/2024
Recommended
Great service
Customer Service
Quality
Value
My car was collected I my absence. I understand it was a tricky lift. Green Flag listened to me, understood the problem, unlike the company initally contracted to recover my car. You sent the right type of vehicle at the agreed time. Alec the driver called me to check location of the car etc and I was able to help with more specific information. Brilliant job. Well done
Customer in North Somerset Posted on 04/03/2024 , work completed 04/03/2024
Recommended
Helpful and quick
Customer Service
Quality
Value
Green Flag have a very simple to use app which is great. The call out times never seem to be long. The technician that have helped on two occasions have been patient, explained what they were doing and kept me well informed and at ease. Fantastic service so far.
Customer in Essex Posted on 04/03/2024 , work completed 03/03/2024
Recommended
Great service but tracking o app doesn't wrk
Customer Service
Quality
Value
Contact was easily & tech arrived on time, but the tracking of the Tech on the app doesn't work. Got me home & parked up my vehicle perfectly on my rather tight driveway Had the tracking worked it would have been all 5*
(your username) Posted on 04/03/2024 , work completed 29/02/2024
Recommended
Stranded in Scarborough.
Customer Service
Quality
Value
Whilst working in Scarborough, my vehicle suffered a breakdown, this was approximately 9.30am, I contacted Direct Line (Green Flag) via the number on the website, they verified my details etc. took my position and said that they would contact me. By 10.30 a technician had visited and assessed my vehicle and decided I needed recovery. By 12.30 I was on the back of a lorry heading for Essex. Driver was excellent, I was kept informed by phone and text, service could not have been better!
Customer in Suffolk Posted on 01/03/2024 , work completed 29/02/2024
Recommended
Good service.
Customer Service
Quality
Value
Whilst we had to wait two hours for the recovery vehicle to get to us, in the overall scheme of things that want too bad. The person who answered the call suggested a wait of 69 to 90 minutes. The App then showed 60 minutes but was revised after 60 minutes to two hours. It would have been helpful if the extra hour could have been notified before the initial estimated time expired. But again, overall OK
Customer in Nottinghamshire Posted on 19/02/2024 , work completed 16/02/2024
Recommended
great job, very fast
Customer Service
Quality
Value
turned up very quickly and was in fact an hour earlier than the estimate said, did the job very quickly, polite and pleasant, great!
Customer in Cheshire West and Chester Posted on 14/02/2024 , work completed 13/02/2024
Recommended
Abandoned by Green Flag
Customer Service
Quality
Value
Whilst driving north on the A34 at 8.30pm a tyre on my caravan burst. Green Flag were notified. It took until 1.30pm (16 hours) the following day before the caravan was rescued. Throughout the night around 24 calls were made with Green Flag, it took 3 abortive attempts by Green Flag to arrange a suitable breakdown vehicle before a 4th truck was able to uplift the caravan. In the meantime my wife and I were left in a lay-by with limited food and drink. We had been advised by one of the breakdown company drivers not to leave the vehicle unattended. After an investigation lasting approximately 3 weeks Green Flag accepted their service "was below an acceptable standard". I would been able to tell them that at the time.
William in Fife Posted on 07/11/2022 , work completed 08/09/2022
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.