Endorsed by Which?

Green Flag

4.7

141 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

GREEN FLAG.
Breakdown cover you can trust.

Here at Green Flag, we’ve been helping motorists for over 50 years.
During this time, we’ve always been open. 24/7 assistance, non-stop, for over five decades.
With 3,000 expert technicians based all over the UK, our breakdown cover is here to give
you total peace of mind.

WHAT YOU CAN GET WITH OUR BREAKDOWN COVER.
Personal cover for you in any vehicle
Single and multi-vehicle cover
Cover for the whole family
24/7 roadside assistance
National recovery
Cover at home
Onward travel
European cover

WHY YOU CAN COUNT ON US.
When something goes wrong, we want to help people as quickly as possible.
That’s why we have a network of independent garages and 3,000 local experts working
24/7, all over the country.
These experts really are the bee's knees. The top bananas. The dog's, well, you know.

Our customers deserve the best, so only the best technicians join our network.

What we do

  • Garage related services

  • Car Breakdown Repairs

    • Roadside Repairs
  • More Services

    • breakdown assistance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
141 reviews
Customer Service
4.7
Quality
4.7
Value
4.7
Sort by
Friendly Technician
Customer Service
Quality
Value
Technician was very friendly and made sure that i was happy with the service provided. Rang before they arrived and was very helpful
Customer in West Yorkshire Posted on 07/10/2024 , work completed 05/10/2024
Friendly phone operator, quick service.
Customer Service
Quality
Value
I got through to an operator so quickly and Heather was so friendly on the phone. My car had just got a puncture and Heather organised the car being recovered and booked in a garage to be fixed the next day whilst I was at work. Amazing service!
Customer in Greater Manchester Posted on 02/10/2024 , work completed 29/09/2024
They did a diagnostics, they tried to fix it but couldn’t. I was then on a hooked up recovery trailer and lifted home
Customer Service
Quality
Value
@Michael was great at his job, however there was another wait for me as his controller was asking me to pay for the mileage home of £98 or wait even longer for parts to arrive after already waiting 3hrs on my own. Not @Michaels fault it was a lack of communication between Green Flag and the traders policy. @Michael gets a 10 out of 10 from me.
Customer in Wiltshire Posted on 02/10/2024 , work completed 30/09/2024
All was good
Customer Service
Quality
Value
Rang regarding puncture whe we arrived at our holiday home. Although I couldn't complete my details via the app I received good service on the phone. Was kept informed & even though the technician arrived 30 mins after eta given he was pleasant & efficient. Very happy with service.
Customer in Lancashire Posted on 01/10/2024 , work completed 28/09/2024
Let’s hope you never need to use them
Customer Service
Quality
Value
I have paid for your services for 8 years and the one time I needed you, I was asked “have you tried googling for a breakdown service”. I was left at a motorway services with a space saver wheel on the car. Your technician told me “DO NOT drive that wheel on the motorway” but then your ‘safety team’ deemed it safe to drive up to 300 miles on the motorway - which goes against your technician’s/ vehicle manufacturer/ and the tyre manufacturers instructions. I was left to drive 200 miles home on the motorway, not exceeding 50mph and every 25 miles I had to tighten the wheel bolts. This was in the top three worst experiences of my life.
Customer in Brighton and Hove Posted on 28/09/2024 , work completed 22/09/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/10/2024)
We’re truly sorry to hear we’ve left you feeling this way as this really isn’t the service we uphold ourselves to. We’d like to investigate how this has happened, if you can please use the link below to log your concerns. A case handler will be assigned who will investigate the issues raised and contact you with their findings. https://dlgportal.icasework.com/resource?id=95233108&db=dlg Many Thanks, Emily
Exemplary Care fro Green Flag
Customer Service
Quality
Value
My call to Green Flag was picked up virtually straight away. Pleasant operative gave me a time scale of one hour from the time of my call. The mechanic called me to say he was on his way, called me when he arrived and was within the time scale promised. He was efficient and identified the problem very quickly
Customer in Greater London Posted on 26/09/2024 , work completed 25/09/2024
Speedy rescue
Customer Service
Quality
Value
I called Green Flag around 9 pm yesterday because my clutch had failed while I was parking and I was not in a very good place. They were so helpful and reassuring and arrived within 45 minutes. They took me to the local garage I specified quickly and efficiently. I have spoken to the garage now and hopefully they will repair my car. I was very impressed with the service offered by Green Flag and would certainly recommend them.
Customer in Devon Posted on 24/09/2024 , work completed 23/09/2024
Great work and fast
Customer Service
Quality
Value
Due to the extreme weather, rain, wet, dark, misty my beak down was at the most inconvenient time and place but managed to park at a safe place. At this time my wife continued her journey by bus and I made contact to green line through the tel number on my insurance details. Not sure but it was an hour I think when Sam arrived. Moving vehicle very slowly to a more safe and convenient place to deal with the fault. Didn't take long to do. Once finished I offered Sam to buy him coffee but he declined saying that there was another job coming through for him to attend. VERY HAPPY WITH THE SERVICE.
Customer in Oxfordshire Posted on 24/09/2024 , work completed 24/09/2023
Excellent service
Customer Service
Quality
Value
No fuss at all. Arrived quickly and assessed the problem and arranged a curtesy car and recovery of vehicle within 1 and a half hours. Would highly recommend to anyone.
Customer in Suffolk Posted on 24/09/2024 , work completed 21/09/2024
Couldn’t have been happier
Customer Service
Quality
Value
There was a three hour wait , but I understand that. The guy that came to get me went over and above his job. It made my breakdown and the price of a new clutch easier .
Customer in South Yorkshire Posted on 23/09/2024 , work completed 21/09/2024