Endorsed by Which?

Green Flag

4.7

96 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

GREEN FLAG.
Breakdown cover you can trust.

Here at Green Flag, we’ve been helping motorists for over 50 years.
During this time, we’ve always been open. 24/7 assistance, non-stop, for over five decades.
With 3,000 expert technicians based all over the UK, our breakdown cover is here to give
you total peace of mind.

WHAT YOU CAN GET WITH OUR BREAKDOWN COVER.
Personal cover for you in any vehicle
Single and multi-vehicle cover
Cover for the whole family
24/7 roadside assistance
National recovery
Cover at home
Onward travel
European cover

WHY YOU CAN COUNT ON US.
When something goes wrong, we want to help people as quickly as possible.
That’s why we have a network of independent garages and 3,000 local experts working
24/7, all over the country.
These experts really are the bee's knees. The top bananas. The dog's, well, you know.

Our customers deserve the best, so only the best technicians join our network.

What we do

  • Garage related services

  • Car Breakdown Repairs

    • Roadside Repairs
  • More Services

    • breakdown assistance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
96 reviews
Customer Service
4.7
Quality
4.7
Value
4.7
Sort by
Fast response easy to contact and professional..
Customer Service
Quality
Value
Due to issues with my car I have called on Green flag who tried to fix the problem at the roadside given good advice and have never failed to help and returned me and my car back to my house safely and then taken my car to a garage of my choice. They have always kept me informed of how long they would be and never left me in danger.
Customer in West Midlands Posted on 14/06/2024 , work completed 14/06/2024
Green Flag - Where to start!
Customer Service
Quality
Value
Car failed on Petrol station forecourt. Initial contact via the app was unsatisfactory (said I was too close to home so my cover was ineligible)..so a call to Green Flag was necessary. That sorted the distance issue and rescue was triggered. Four and a half hours later, no rescue and I had to chase up Green Flag and the rescue contractor (Keltek Motors). App updates were poor and Keltek gave me a (new) rescue time that was not kept to. In the end I was rescued by some lads in a scaffolding truck who got the car started. I never knew if Keltek finally arrived, nor did I care. I suspect the Green Flag contractor does not have enough units and is therefore unable to respond to a 'surge' in demand (even minor). All in all a pretty dismal experience, and although dearer it's back to the RAC or AA for me.
Customer in Plymouth Posted on 12/06/2024 , work completed 11/06/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 14/06/2024)
We’re sorry to hear we’ve let you down and been unable to help on this occasion. As part of our terms and conditions, we’re unable to cover any claims where the vehicle is already at a garage or place of repair, which is confirmed on page five of your policy booklet. The distance of the recovery would not lead to us to decline to attend, as whilst some of our policy levels apply a restriction on how far we’ll recover you, we’ll offer you to pay an additional charge if the recovery distance is outside your policy limit.
Green flag
Customer Service
Quality
Value
It was great service. Once I advised the company that I was ill, everything was done as quickly and stress free as possible. Very thankful.
Customer in Greater London Posted on 10/06/2024 , work completed 07/06/2024
Breakdown
Customer Service
Quality
Value
What an excellent service I received I was away for the weekend when my car broke down as I was about to set off I had my caravan with me so more stress as to how I get it back to storage but this was all sorted on the call the driver who arrive was fully aware he was dropping caravan off then car cannot thank green flag enough for a very fast and prompt service the breakdown truck was with me in just over an hour great respnse
Customer in Greater Manchester Posted on 10/06/2024 , work completed 02/06/2024
Knowledgeable staff, sorted the same day
Customer Service
Quality
Value
The call to Green Flag was answered quickly, the told me the name of the firm that would be arriving, I received a text message to confirm the time. Then a phone call when the driver was about 10 minutes away. Two different people arrived - as the first tow truck was too large to collect my vehicle from a car park. Both carried out tests to see if they could repair it. As this could not be done, the vehicle was towed to a garage for diagnostic tests and for the repair to be carried out. This was done the same afternoon.
Customer in West Midlands Posted on 06/06/2024 , work completed 05/06/2024
Green flag failed to respond to my breakdown because I'd limped to a garage who could not fix the car.
Customer Service
Quality
Value
Green flag failed to respond to my breakdown ( broken gear linkage) because I'd limped to a garage who were then unable to fix my car, I'm now 400 miles from my car with no forecast to get it fixed. Green flag initially said they'd respond but when they discovered how far the recovery would be they changed their mind.
Customer in Pembrokeshire Posted on 06/06/2024 , work completed 05/06/2024
Brake problem
Customer Service
Quality
Value
I had a serious problem with brakes on my vehicle, contacted Green Flag who were able to organise a low loader to collect my car and deliver to my local garage the very next morning , all done on time and I was kept informed the whole way. Car repaired and back with my lunchtime the same day! Great service !
Customer in Merseyside Posted on 04/06/2024 , work completed 04/06/2024
Excellent service
Customer Service
Quality
Value
I was extremely impressed by the speed by which the technician reached me.He was knowledgeable and resolved my problem quickly and explained the problem and what he had done as well as advising me what actions to take to in future. He was pleasant and easy to chat with.
Customer in Swindon Posted on 31/05/2024 , work completed 30/05/2024
Response to breakdown
Customer Service
Quality
Value
Telephone call answered promptly. Recovery vehicle request sent within minutes. Telephone call received immediately after from recovery garage. Recovery vehicle arrived even earlier than expected. Taken to garage of my choice and then dropped at my home address. Excellent service from start to finish. Highly recommend. Previously with the RAC. So pleased I changed to Greenflag . Far better in service and value for money
Customer in Northamptonshire Posted on 29/05/2024 , work completed 28/05/2024
Touring Caravan journey
Customer Service
Quality
Value
Green Flag systems, people and recovery operators were absolutely fantastic. Easy to use, great communication and no hassle.
Customer in South Yorkshire Posted on 29/05/2024 , work completed 28/05/2024