Green Flag

Thank you Green Flag ... everything was very professional, polite and speedy. I'm very happy with the service I received

Unfortunately this was the first time I needed to use mayday (green flag) and it wasn’t a nice experience. We were separated from our car and caravan after 13hrs of waiting for assistance and travelling home. The communications from green flag were misleading, inaccurate and unreliable, the text messages were also totally pointless as they never related to my breakdown, and the updates from staff kept telling me my vehicles were in Rotherham when all along they were in Leicester! They didn’t even know where they were. It took 4 days before I got my vehicles back. Not impressed.

I called on Sunday but in view of the fact that my local garage wouldn’t be open, I asked for the technician to attend on Monday. I was given a time slot of 9.00am - 11.00am. Technician messaged at 8.40 and was here by 9.00. Got the car going and emailed his report. Excellent, no nonsense service

After breaking down in my father's car on the M18/M1 slip road, with a trailer on, I was relieved to hear my dad had breakdown insurance with Green Flag. I called and spoke to lady who was calm and collected. She took all the details and said someone would be with me within the hour. They were actually there with me in much less than an hour and loaded the vehicle straight away to get off the motorway to safety. Once parked at a safe point, the recovery driver ascertained that the vehicle wasn't fixable at the tissue and father's authorisation to recover to my final destination from the control centre. 5 minutes later we were en- route back to Manchester where my dad had arranged for it to be fixed and for me to get back home. The driver of the recovery truck was courteous, friendly and professional throughout and in General, Green Flag made what was a really stressful event into a manageable one. Very pleased with the service I received and will ensure I renew my own breakdown insurance with Green Flag.

Very happy, was quick and got onto the issue straight away. Diagnostics was right. Van all fixed now. New starter motor

Very happy with the service provided by Greenflag. Our engine coolant pump stopped working. We were only 20 mins from the destination. We were advised the repair cannot be fixed roadside, but it was possible to get to the destination when engine was completely cool. It was late and I needed to feed three children (4yr old twins and 5mth baby) and get them to sleep. The following day we were picked up and taken home from Yorkshire to Warwick. Car is now waiting to be repaired in the garage. Thank you. You saved my family.

I was extremely satisfied with the service I received. The friendly mechanic attended promptly and whilst dealing with the fault gave lots of useful tips.

We have used Green Flag breakdown services for years and always found them reliable and friendly. So much better than the main big company who let us down very badly and cost more to join as well.

Professional, helpful and even followed me for a few miles to check all was good . Offered good advice and very friendly in a difficult position as we were down a lane in the middle of nowhere in the pouring rain

After a recent caravan tyre blowout on the M5 at 4.30am it was a terrifying experience. I immediately called Green Flag and because of the circumstances, the jumped into action. The service was impeccable. I was contacted regularly, with updates on progress. The mechanic arrived in under an hour and got straight to work. It only took about 15 minutes to fit the spare wheel by a very knowledgeable man, not an easy task when your back is facing speeding traffic. Even the day after the incident Green Flag pertains called me to make sure I was OK, what a lovely personal touch. To summarise, I could not be happier, from the first phone call to getting back on the road was brilliant. Thank you Green Flag, to everyone involved in my rescue, I can't thank you all enough. Its a lovely feeling to know your back is covered when you need it most.