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Endorsed by Which?
Green Flag
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
GREEN FLAG.
Breakdown cover you can trust.
Here at Green Flag, we’ve been helping motorists for over 50 years.
During this time, we’ve always been open. 24/7 assistance, non-stop, for over five decades.
With 3,000 expert technicians based all over the UK, our breakdown cover is here to give
you total peace of mind.
WHAT YOU CAN GET WITH OUR BREAKDOWN COVER.
Personal cover for you in any vehicle
Single and multi-vehicle cover
Cover for the whole family
24/7 roadside assistance
National recovery
Cover at home
Onward travel
European cover
WHY YOU CAN COUNT ON US.
When something goes wrong, we want to help people as quickly as possible.
That’s why we have a network of independent garages and 3,000 local experts working
24/7, all over the country.
These experts really are the bee's knees. The top bananas. The dog's, well, you know.
Our customers deserve the best, so only the best technicians join our network.
What we do
Car Breakdown Repairs
- Roadside Repairs
More Services
- breakdown assistance
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.4
27 reviews
Recommended
Recommended
by 85% of customers
Sort by
Provided Motorcycle Breakdown Cover
Customer Service
Quality
Value
I have used Green Flag for car and motorcycle breakdown cover several times over the last few decades, and I might have even have called them out once or twice. As I recall, everything seems to have worked satisfactorily using local breakdown services. The lower cost of the policy is a draw for sure, but they work at least as well as the other 2 main suppliers of breakdown services.
Customer in Dumfries and Galloway
, work completed
Recommended
Reliable and prompt
Customer Service
Quality
Value
Although the app would not recognise my address, it was easy to book a specific time, although subsequently the appt was brought forward at GF's request. The technician was polite and did his best to solve the problem but indicated that the vehicle should be dealt with at a Ford specialist.
Customer in Lincolnshire
, work completed
Recommended
Tyre change in the dark
Customer Service
Quality
Value
I am very happy with the job well done and advice the young man gave me. He was very friendly and helpful.
Customer in South Yorkshire
, work completed
Recommended
Bloody brilliant
Customer Service
Quality
Value
My car broke down and after a horrible pause where I was stranded on as busy A road it finally let me move it at 4 miles per hour to a side road where I called Green Flag. The call centre was easy to navigate, the call centre staff were friendly, professional and helpful. I received regular updates of where my break down driver was, and he arrived within the hour and took the car away to Stoneacre Hyde, who had sold it me three days earlier.
Customer in Greater Manchester
, work completed
Recommended
Phenomenal Service Green Flag
Customer Service
Quality
Value
The Technician was extremely helpul super efficient & unbelievably knowledgeable. Got the car running & saved the day from disaster.
Customer in East Dunbartonshire Council
, work completed
Recommended
Very easy site to use and a good price.
I’d heard about Green Flag being the most efficient breakdown company so decided to get a quote. Very surprised how cheap it is for all the cover I have. Very impressed.
Customer in Devon
(Reviewer did not use service)
Recommended
Took 4 1/2 hours
Customer Service
Quality
Value
After being told 1/2 hour wait…. I had phone call after phone call, saying it was going to be another hour before they sent help. My son had walked home from school and was waiting for me. If they had said 4 1/2 hours wait, I would’ve got a lift home and picked the car up the next day
Customer in Vale of Glamorgan
, work completed
Green Flag breakdown service
Customer Service
Quality
Value
I recently had to call green flag as my car wouldn't start when I was out. Lee the technician arrived in about 15 mins and I was kept informed about his arrival. He explained everything and after getting my car started followed me to the garage to make sure I got there. 5 star service and I highly recommend green flag.
Customer in Worcestershire
, work completed
Recommended
Call out from Green flag
Customer Service
Quality
Value
Green flag have been called out twice to help us both times they were efficient and quick to solve our problems very friendly and helpful we learned more from them than the garage we bought the vehicle's from. Thank you.
Customer in West Yorkshire
, work completed
Recommended
Great value
Customer Service
Quality
Value
Cheaper than other providers. Never had a bad experience with Green Flag, which made this an easy decision
Customer in Southampton
, work completed
Recommended
Extremely satisfied customer
Customer Service
Quality
Value
My call was answered very quickly, I was kept updated by Green Flag on their nominated operator, D&G Assist and the D&G operator, Stephen, called to give me an ETA. The fault was a spurious fault code that was checked and cleared. I was up and running within 50 mins of my call to Green Flag. Excellent service.
Customer in Kent
, work completed
Recommended
Home Start
Customer Service
Quality
Value
Very easy to contact. Engineer called before arrival and was earlier than first expected. Very knowledgeable, easy to understand the issues. Fixed quickly. Was great to be back on the road without having to go to a garage.
Customer in Fife
, work completed
Recommended
Blown tyre
Customer Service
Quality
Value
I had a blown tyre explained I was on busy road in a dangerous spot and needed a tow to a garage for new tyre. Green flag sent a van after two hours with no towing facilities and could do nothing except park behind my vehicle to protect it from oncoming traffic. A green flag van came out whilst the sub contractor just stood about waiting for the towing facility. Green flag had located a garage with the tyre size needed but did NOT inform me of that. Got towed to garage just in time to get new tyre fitted.
Customer in Surrey
, work completed
Excellent service
Customer Service
Quality
Value
Came quickly, was kept up to date with arrival times and could also see his location on the app Diagnosed issue immediately, checked car quickly but thoroughly Fixed on roadside. Paid for battery and not for labour meaning I had a professional service for less than a garage
Customer in Hertfordshire
, work completed
Recommended
The best service wich I had.⭐️⭐️⭐️⭐️⭐️
Customer Service
Quality
Value
I recommend everyone when buying car insurance to opt for Breakdown cover.Everything went very quickly and I am very satisfied with the service provided.
Customer in Peterborough
, work completed
Recommended
Recovery failure
Customer Service
Quality
Value
On Friday 5th April the battery warning light came on and approximately 30 miles later we lost all power. The Green Flag technician managed to restart the car and escorted us approximately one mile to our hotel car park. The technician told us that we’d be able call Green Flag again if the problem recurred on our return journey. We were extremely disappointed and frustrated to find this was not the case. Consequently I had to join the RAC and pay for emergency assistance to recover us from the M40.
Customer in Hertfordshire
, work completed
EXALLENT SERVICE
Customer Service
Quality
Value
I can't recomend Green Flag enough. Both the lady in the call centre & recovery mechanic was *brilliant*, I felt safe & secure from the call centre, who helped me to find my location. The recovery truck arrived 1 hour early than expected (being an elderly lady in remote area) I was put on priority. I can't praise the recovery driver enough, he was pleasant, helpful & efficient. Checked my car over before leaving me to continue my journey. Exallent service and 100% recomend to everyone. This was my first experience of being "stranded" Thank you to Green Flag & more so, your staff/contractors.
Customer in Merseyside
, work completed
Recommended
Fast response and super efficient
Customer Service
Quality
Value
Had a flat battery (left the interior light on for a couple of days). I have a charger so went to open the bonnet but it wouldn't release. I was at home so I registered the rescue expecting a couple of hours wait. 20 minutes later, the technician arrived, fixed the bonnet problem, started the car up and was away. Amazingly fast and efficient service. So happy I swapped from the AA who I'd been with for years and were wanting to charge me over 3 x Green Flag's cost.
Customer in Nottinghamshire
, work completed
Recommended
Got it sorted.
Customer Service
Quality
Value
Greenflag organised the call out which happened quickly and the garage that attended sorted out the recovery. Can't fault their service.
Customer in Bridgend County Borough
, work completed
Recommended
Car breakdown
Customer Service
Quality
Value
An excellent service from Green Flag from the time I first contacted them about my car breakdown until the completion of the job, enabling my car to be working again. I especially appreciated how they kept me informed about the technician's time of arrival, and discussed options about the replacement of the battery.
Customer in Cumbria
, work completed
Recommended
Very professional and polite
Customer Service
Quality
Value
Came out really quickly, half the time they initially had given. Man was very polite, courteous and professional. Repair done and advice given. Very impressive.
Customer in Derby
, work completed
Recommended
Great service
Customer Service
Quality
Value
My car was collected I my absence. I understand it was a tricky lift. Green Flag listened to me, understood the problem, unlike the company initally contracted to recover my car. You sent the right type of vehicle at the agreed time. Alec the driver called me to check location of the car etc and I was able to help with more specific information. Brilliant job. Well done
Customer in North Somerset
, work completed
Recommended
Helpful and quick
Customer Service
Quality
Value
Green Flag have a very simple to use app which is great. The call out times never seem to be long. The technician that have helped on two occasions have been patient, explained what they were doing and kept me well informed and at ease. Fantastic service so far.
Customer in Essex
, work completed
Recommended
Great service but tracking o app doesn't wrk
Customer Service
Quality
Value
Contact was easily & tech arrived on time, but the tracking of the Tech on the app doesn't work. Got me home & parked up my vehicle perfectly on my rather tight driveway Had the tracking worked it would have been all 5*
(your username)
, work completed
Recommended
Stranded in Scarborough.
Customer Service
Quality
Value
Whilst working in Scarborough, my vehicle suffered a breakdown, this was approximately 9.30am, I contacted Direct Line (Green Flag) via the number on the website, they verified my details etc. took my position and said that they would contact me. By 10.30 a technician had visited and assessed my vehicle and decided I needed recovery. By 12.30 I was on the back of a lorry heading for Essex. Driver was excellent, I was kept informed by phone and text, service could not have been better!
Customer in Suffolk
, work completed
Recommended
Good service.
Customer Service
Quality
Value
Whilst we had to wait two hours for the recovery vehicle to get to us, in the overall scheme of things that want too bad. The person who answered the call suggested a wait of 69 to 90 minutes. The App then showed 60 minutes but was revised after 60 minutes to two hours. It would have been helpful if the extra hour could have been notified before the initial estimated time expired. But again, overall OK
Customer in Nottinghamshire
, work completed
Recommended
great job, very fast
Customer Service
Quality
Value
turned up very quickly and was in fact an hour earlier than the estimate said, did the job very quickly, polite and pleasant, great!
Customer in Cheshire West and Chester
, work completed
Recommended
Abandoned by Green Flag
Customer Service
Quality
Value
Whilst driving north on the A34 at 8.30pm a tyre on my caravan burst. Green Flag were notified. It took until 1.30pm (16 hours) the following day before the caravan was rescued. Throughout the night around 24 calls were made with Green Flag, it took 3 abortive attempts by Green Flag to arrange a suitable breakdown vehicle before a 4th truck was able to uplift the caravan. In the meantime my wife and I were left in a lay-by with limited food and drink. We had been advised by one of the breakdown company drivers not to leave the vehicle unattended. After an investigation lasting approximately 3 weeks Green Flag accepted their service "was below an acceptable standard". I would been able to tell them that at the time.
William in Fife
, work completed