Greenvision Energy Limited

The existing storage heaters in my home were 35 years old and had begun to fail. Greenvision were contacted with the view to replacing them with more efficient equivalent electric heaters. A scheme for 8 Dimplex Quantum heaters was proposed, supplied and neatly fitted. My existing 3 Phase supply caused some concern but the problems were quickly and efficiently resolved by the electrician whose work at all times was clean and tidy. Everyone I spoke with at Greenvision was knowledgeable, efficient and polite. When I was having difficulty completing the request for guarantee forms they offered help with that too. It has been a pleasure dealing with all at Greenvision and I just wait to see if the Quantum heaters are as efficient.

What a great service from start to finish everything was done to ensure we got the right equipment for our needs. All the sales staff were very good and kept us up to date. The installation was excellent even a suggestion to help us to understand. Finally, the waste and old heaters were collected and taken away.

Having decided to replace my 20 year old storage radiators for modern efficient items I obtained 3 quotations, all from "Which" recommended electrical contractors. I was immediately impressed by the Greenvision approach, although it did take a little time to finalise the quotation to satisfy the heating requirement in the large Kitchen/Diner. The new radiators were delivered on the appointed morning, ready and available for Adam and his sidekick Colin to remove 4 old radiators and fit 5 new, which they did in an efficient and workmanlike manner, and lets not forget this is heavy work! All was finished by mid afternoon even though it was a hot day. I helped a little by supplying iced squash ! Sharon in the office is friendly and efficient and was on hand to ensure the old radiators were collected the same evening. She has been attentive following the installation and helpful in every way to ensure the whole process ran smoothly from beginning to end. Its now midsummer so I cannot vouch for how effective my new radiators will be during cold weather but I feel optimistic.

In December 2023 Greenvision Energy supplied and fitted a Dimplex night store heater for us. This proved to have certain functional imperfections, but though it was not their fault, as the retailer Greenvision was exemplary in its dealing with Dimplex on our behalf, persisting until there was a satisfactory outcome. They kept us fully and promptly informed at every stage as to how things were progressing, and we felt all along that they were working for us and that the problem would be solved - as indeed it was. I would feel very confident in using Greenvision again, knowing how well they look after their customers. Date of experience: 21 February 2024

My old storage heater stopped working after 35 years and I wanted a replacement. My energy supplier EDF recommended Greenvision Energy. What I really liked was that Greenvision arranged everything. My old storage heater was removed to be recycled and new one put in its place. It took about 2 hours for the new storage heater to be fitted. It all works well and my house is now nice and warm again!

We found Greenvision efficient and friendly and are especially grateful to Brian and Sharon. Sharon rapidly responded to all telephone enquiries and kept us fully informed throughout the project of replacing our old nightstore heaters. Brian, the engineer, who carried out the initial survey and then the installation of the new Dimplex Quantum heaters was polite, professional, informative and very tidy in his workmanship. They are both a credit to Greenvision. In this day and age other companies would do well to follow Greenvision's ethics.

Very professional service from start to finish. Prompt response to my enquiry and very helpful advice on my replacement electric storage heaters. Regular updates on progress with survey arranged within a week and installation within a month of my order. The installation of 5 replacement heaters and a new electric radiator went ahead as planned with no mess and on budget. Aftercare service also good with detailed instructions provided on operation.

I contacted Greenvision Energy in October 2023 to have my radiators replaced with Dimplex radiators. An installation date was agreed but a problem arose requiring my energy company to become involved, delaying the installation until January 2024. During the intervening time, I seemed to be on the phone consistently trying to get things sorted until Paul took it upon himself to arrange everything in order that all parties were on site at an agreed date and time. Not only did Paul keep me updated with events, his team also frequently contacted me to see if I was ok, and if I had any questions or was unsure about anything. The Electrician who fitted the radiators was excellent and was obviously highly skilled and was more than willing to answer any question I had. This Company is a group of efficient, friendly, helpful people who work as a team to ensure work is carried out on time and within an agreed price, alongside ensuring the customer is informed and re-assured at every step. They have been a pleasure to know, and I cannot recommend them highly enough.

From our initial enquiry and conversation, Greenvision listened; responding and addressing our individual needs and circumstances with efficiency, care and consideration. Excellent service throughout, and installation went very smoothly indeed. We’re delighted with our Dimplex Quantum and cannot thank the whole team enough for their hard work, nor recommend Greenvision more highly.

Recently moving into the area and needing new “Storage Heaters “we were recommended Green Vision by my sister. With complete confidence from the initial call to Paul and his subsequent home survey, the 2 installation engineers, and not forgetting Jenny We cannot recommend Green Vision enough, the Customer Service and installation was faultless.