Greenables Ltd

Had problems with ignition on the boiler, Gary attended and went through a thorough check on the problem and came up with a solution

The Greenables team responded to our pellet boiler breakdown on a Sunday with text msg and phone call. Chris and Gary arrived next day and completed the complex repair in good time, efficiently and professionally. We certainly recommend Gary and his team for speedy, reliable service.

I can’t sing the praises of Gary and his team at Greenables loud enough. Prior to engaging Greenables to install a Klover thermoaura or our wide beam canal boat we had been let down by another tradesman who let us down at the last minute. Having contacted Gary from the first moment he was nothing but professional accommodating to our needs. He completed a comprehensive site survey of our boat, providing heat loss calculations on the same day to ensure our chooses pellet stove was suitable for its intended environment. He then provided a detailed quote at a competitive price. We were blown away by his customer service and decided to procure his services. Come installation he arrived on time with his team who were polite and professional through out. They went above and beyond to ensure that not only what they installed but also that the central heating and hot water system the boiler was be connecting to was all working and fit for purpose. They were helpful beyond belief. The installation was seamless and the plumbing and pipe work installed by Ross is the neatest I have ever seen, an engineering master piece. When everything was connected up and they tested the pellet boiler I was blown away. We have hit water on demand, a very warm boat and the glow of a very efficient biomass boiler. Gary’s aftercare when the boiler was installed has been exceptional and is always at the end of the phone to assist. Greenables are company that care about their customers. Thank you so much.

I first met Gary a couple of years ago when I asked him to come over to give me his thoughts on my proposal to replace my aging gas fired boiler with a heat pump. I had tried a couple of large companies previously but they weren't interested because of the size of the house. I shared all my data with Gary and he undertook heat loss survey. From the outset I knew that I could work with Gary. He is honest and very straightforward and clearly knows what he is doing. Like a previous feedback article, the teams he used for plumbing (Ross, Luke & Alfie) and electrical (Ryan) work were absolutely fantastic. They were tidy, professional and just an absolute joy to have around the house. The airing cupboard works that they undertook are a work of art ( as Gary said it would be). Truly outstanding work from them all. Albeit with mild weather at the moment the system is performing well with an estimated CoP of close on 5. I have no doubt that the system will cope with winter loadings. We are absolutely delighted and I have no doubt in recommending such a professional set of contractors. Thank you Greenables!

Gary was brilliant from his first arrival for the heat loss survey, was honest and thorough with his work. The teams he used for plumbing (Ross, Luke & Alfie) and electrical (Ryan) work were tidy, professional and just an absolute joy to have around the house. Truly outstanding work from them all. Currently waiting to see how the Air Source Heat Pump handles the winter months but it looks very smart and had no issues with the hot water so far. We're extremely happy.

I have been using Greenables for a number of years and have found Gary and his team to be professional, helpful and quick to respond. They do my annual RHI/HETAS approved service every year and send out replacement parts for next day delivery when required. Highly recommend.

Our pellet boiler has been serviced and maintained by Gary for 3 years. We now purchase pellets from Greenables. I have been very impressed with the knowledge and ability to solve inherited problems with the original installation of our biomass boiler which was not installed by Gary. With his assistance the boiler works as it should. Today we had an issue with the flue overheating, after 3 attempts to fix the problem using the manual for guidance I realised it required an engineer. I called Gary at 9am, he was with us at 10.30 ish and a new sensor was fitted tested and the boiler was fine tuned by 12.30. What a fantastic response and proffesional repair. It was fortunate that Gary was finishing a job nearby which helped but even so, impressive. The icing on the cake so to speak, the invoice arrives with a 50% discount for being a loyal customer. I cannot overstate the proffessional service Greenables offer us and have no hesitation in awarding maximum stars. Thank you Gary and the team.

All our dealings with the team at Greenables have been excellent. We have no problem recommending their work

After 18 months battling with an unstable boiler and a useless local company we found Greenables. Gary was mega helpful, always ringing back, and he then traveled out of his patch to sort out our boiler in one day. Top attitude & service.

I’ve had a garden building installed at the bottom of my garden and decided to have a wood burning stove installed. I found the process from start to finish really easy. Starting with dealing with Marie in the office, to installation with the on site team. Greenables provided and installed the stove, hearth and flue system. Gary and Chris worked quickly and efficiently, keeping the work space very clean and tidy. I’m so pleased with the wood burner and can’t waiting for the cold evenings to roll in. I would definitely recommend Greenables.

Contacted the company in January 2023 looking for a repair/replacement of a damaged solar thermal panel. Representatives visited the house, to see the damaged panel on 31st January and asked me to supply further details of the system which I did by email. There then followed a series of email exchanges with me trying to get a quote from them. Trader has never been clear about what would be required including at one stage saying the whole solar system would need to be replace - just because of 1 broken solar thermal panel? This was queried by me and no explanation was really provided by the company - saying ‘the supplier recommended everything was replaced’? Nevertheless in March they said it would take up to 6 weeks to provide a quote. It’s now September and despite several chasers being sent it has not provided a response or quote from the company.

I have now used this company to look after our biomass central heating system for more than seven years. Members of the team have been involved in both routine servicing and emergency work and when an urgent response has been required, action has been impressive. As a recent example, the heat store plumbing developed a leak over the weekend. This was first noticed at 8.00 am on Sunday. I phoned Gary at 9.30 am and the plumber was on site midday on Monday. The faulty valve connection was replaced within the hour. I have no hesitation in recommending Gary and his team.

We have used many times for our biomass boiler. Work has always been done quickly and efficiently. Cannot recommend highly enough.

Ross and mate did an excellent job sorting our complicated heating/hot water system, installing a new element and valve for the thermal store. On time, efficient, friendly, effective

After six or seven years with another company they ceased offering biomass servicing We were very fortunate to find Greenables as a replacement Gary arrived on Monday for our first annual service of our Biotech boiler by Greenables and immediately impressed He did a very thorough job - including aspects such as emptying the pellet hopper and sweeping the flue, that were not done during our previous services. He also left the site even cleaner and tidier than when he arrived and disposed of the ash onto our flower beds as requested And all for a very reasonable price especially given his personable manner and overall quality of service.

I only leave reviews if I get exceptional service. Gary has looked after our machine for many years and we are very grateful and appreciate his knowledge, professionalism and efficiency.

Initially came to do a full service on my solar panels system and had to come back the following week to replace the expansion vessel. Both were very professional and polite. I was working from my home office during both visits, they were very unobtrusive so I was able to carry on as normal, taking meetings etc. Service was easy to book, I recommend getting them booked in early as they're very busy.

New pellet boiler fitted. Efficient, helpful and highly professional. A first class job in all aspects.

Gary has been looking after our biomass red compact 35 for 6 years His knowledge is both excellent and extensive Our boiler is somewhat sensitive and can be a bit temperamental at times, when it is playing up I've called Gary who invariably knows exactly what the issue is and how to tell me to fix it! His servicing is efficient, tidy and reliable always leaving the boiler & area cleaner than it was! Gary's advice on preventative measures and set up to get the most out of the system is also extensive and spot on I have no hesitation in both continuing to use Greenables and recommend their Services.

Always carried out work efficiently and knows the boiler very well. Given good advice and fixed any issues quickly.

Gary is a godsend. He has maintained after our wood pellet boiler for years. We just don’t have any problems with it and it keeps the place very warm. When it does play up we contact Gary and if he can’t resolve it over the phone he is there as quick as a flash to fix it. An excellent trader

This was the latest in a series of annual service visits carried out by Greenables for our Janfire wood-pellet boiler. The team were polite, friendly, and punctual. They did a thorough job, leaving everything clean and tidy afterwards. They took the time for a helpful discussion on technical points relating to the boiler, on wood-pellets as a fuel, and on the current situation regarding renewable energy. We would not hesitate to recommend Greenables to others.

Gary has looked after our wood pellet boiler for several years, and he has given us first-rate service. He engages with us about any problems and is knowledgeable and experienced. Very straightforward and pleasant to deal with.

Our very unreliable pellet boiler went belly up once again in the coldest May for years. Gary arrived at 8.30 the next morning and fixed it in double quick time. What more can you ask!

Gary, has serviced our pellet boiler for a number of years and as normal always prompt, friendly, reliable and very knowledgeable. I will be using Gary to upgrade our system as I know I can depend on him to do a very through and complete job. You could not ask for anyone better.

Gary came to service our pellet boiler and also our solar thermal system. The work was first class, everything was left neat and tidy and we are very pleased. Great communications and super helpful. It was very interesting talking through a number of improvements we could make to both systems and it is clear that he really knows his trade. He was also very knowledgeable about Air Source Heat Pumps - something we are interested in exploring for the future. Very friendly, arrived spot on time and reasonable charges. We are looking forward to Gary coming back to carry out a number of improvements. Cannot recommend him highly enough.

Gary has been servicing our Jan Fire pellet boiler for several years now. It is hard to know where to start since every aspect of the service he provides is exellent. He is fast, efficient ,and very knowledgable. We have a commercial system and perhaps what we value most is his rapid response to a crisis. He goes to huge efforts to troubleshoot problems over the phone but is ready to make time to fix an urgent problem. He is our 4th emergency service!

On time, highly knowledgable and a first class job, professional throughout. Have used Greenables for a number of years and would highly recommend them to anyone.

We have the most unreliable wood pellet boiler but the moist reliable service engineer. When the igniter failed agin on th coldest day of the year on a Saturday he was out within hours to replace it. What excellent service!

We have an awful Trianco boiler which gives us constant problems, fortunately Gary won't let it beat him and always manages to get it back up and running. Hoping when the day comes to replace the dreadful beast that Gary will be the expert installer we wish we had had a number of years ago!!

I called Gary on a recommendation after our boiler broke down. Initially, he spent a considerable time on the phone running through a list of possible issues that may enable me to sort it myself, and in the process do himself out of a job, which immediately made me realise he was a very decent guy. Despite being extremely busy he got out to us quickly and did an incredibly thorough job, whilst explaining various things and giving advice on both the boiler as well as on other energy options. I believe we have chanced upon a very knowledgeable, efficient and reliable person, which given the unreliable nature to date of our setup gives us huge peace of mind.

Gary rearranged his schedule to very quickly sort out our problem and gave us, as usual, very good advice to help prevent the problem recurring. We have always found him an excellent and helpful person.

Gary has been servicing our Extraflame for six or seven years, he is always tidy and friendly. We have followed his advice on upgrades to our system and have just had the work carried out. The work is extremely tidy and was carried out by his team over two days and we are happy to report all is running far smother than before. The work involved, installing a buffer tank with associated plumbing. I would point out the issues we have suffered, were caused by the original installer, who has since gone bankrupt. Nothing to to with Greenables, who have gone that extra mile to sort our problems out.

Wood pellet boiler servicing is tricky and we have had some issues in the past. Gary is very knowledgeable and is able to absorb knowledge from others in an evolving field. His is thorough and meticulous. Highly recommended.

Gary came out to service one of my boilers, which he has been doing for some years now, he was on time arrived and got on with the job, charged a reasonable fee and left leaving everything neat and tidy. I will not be using anyone else. :-)

Gary also took over the maintenance of our biomass boiler and ever since we have had no problems. He is prompt, works hard, methodic, knowledgeable and tidy. Nothing is ever too much If we ever have an issue he is on the end of the phone with a quick response so if we can we can fix any issues ourselves Gary helps us and if we need any guidance on any aspect of the system he is there to help too he has guided and helped us to install solar panels to help our boiler run more efficiently and more cost effective for us he will always have your interests at heart before his we trust him implicitly.

Gary services and carries out maintenance on my HDG wood pellet boiler. Always available to help via phone if there is a problem - nothing is too much trouble whatever the time. When work is done it is always to a very high standard with everything is left clean and tidy. Can't recommend Greenables enough.

Gary is very response, prompt, tidy and reasonably priced. Great having him support us for our boiler

Gary took over the maintenance of our biomass boiler and ever since we have had no problems. He is prompt, works hard, methodic, knowledgable and tidy. If we ever have an issue he is on the end of a text with a quick response so we can fix on our own most of the time. We are very grateful for his service keeping us with continuous hot water and heating .....

I have Woodpecker boiler and the maker has gone bust, I was having trouble and called in Gary who took endless trouble to find the problem and source parts to fix it. It took him a time but Gary would not be defeated and kept me informed of progress. I am most impressed and will definitely use Gary from now on. Well done

Really pleased with the quick response - job done, speedy and cleaned up when finished - happy go recommend Gary!

Gary serviced my pellet boiler & then came back to diagnose an operating issue about a month later. He was really conscientious & helpful throughout. The dear man went above & beyond the call of duty & even messaged me the day after completion to ask if all was OK. I would highly recommend.