Endorsed by Which?

Greens Removals & Storage Limited

4.7

26 Reviews

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About

Domestic Listing Details

• Quality Assured Removals
• Quality Assured Storage Centre
• Comprehensive Insurance
• Packing, Antiques & Fine Art
• Packaging for Owner Packing
• Member of B.A.R Association

About Us

We are proud of our Quality Awards for removal services received from the British Standards Institute.
BS EN 12522 Furniture removal for private individuals.
BS EN 14873 Storage of furniture for personal effects for private
individuals.
BS 8564 Overseas Moving Services
British Kitemark License

Moving within the UK, bi weekly European services, or moving overseas, with Greens you can be Assured of a Quality Service.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
26 reviews
Customer Service
4.7
Quality
4.7
Value
4.7
Sort by
Move to Suffolk from Cambs.
Customer Service
Quality
Value
We were very happy with all aspects of the move carried out for us by the Greens team. This was a tricky move for a number of reasons; Covid restrictions; an unusually busy moving schedule for Greens; short days of winter; a narrow lane at the moving out the end which meant we couldn't use a large van; we had a lot of stuff including quite a few very heavy outdoor planters and some heavy workshop items; a long carry at the moving in end for these workshop and garden items as difficult access to the garage at the back, up a track and across the garden. The team did an excellent job all round. Right from the start, we felt Richard had a handle on what was required to move us, both logistically and personally to make things as stress-free as possible. He was helpful and friendly and worked out a great plan over 3 days to accommodate all the difficulties and on the days involved it all worked out really well. The team were hard-working, careful, courteous and friendly; they turned up on time and just did a really good job. It wasn't the cheapest quote we had but was well worth the extra cost to get the job done efficiently and as stress-free as possible. We trusted them and they delivered on all fronts. Would definitely recommend them. It felt like the personal service it should be but which is so often lacking these days.
Customer in Suffolk Posted on 08/03/2021 , work completed 03/02/2021
Stress-free!
Customer Service
Quality
Value
Cannot fault my experience with greens. They were extremely communicative about COVID procedures which really set my mind at ease. The two operatives who moved us were friendly, fast, and careful with al of our belongings. I’ll definitely be recommending to friends and family - they made the whole move so much less stressful!
Customer in Suffolk Posted on 29/01/2021 , work completed 29/01/2021
Great team!
Customer Service
Quality
Value
Greens removals have helped me move more than once now. I wouldn't dream of using anyone else to be honest. I know i can trust them to deliver and look after my belongings without hesitation. The M.D. is always helpful and the staff are incredibly helpful and more importantly, careful and respectful with everything from decorations all the way to my massive sofa (Sorry lads!). Can't recommend them enough.
Dan Mason, Suffolk Posted on 24/07/2019 , work completed 20/06/2019
Bad communication and service
Customer Service
Quality
Value
We moved from UK to Holland and decided to use Greens Removals. The trader was initially very useful and always replied promptly to my queries. After confirmation of the collection and delivery date (he told me two weeks after collection), I happily signed and payed the deposit. Then, things changed. The collection date was not available anymore. Luckily we had a fantastic landlord that helped us since we were in Holland already. Then: - Wait 2 weeks, I write an email and trader replies "No date, will let you know" - Wait 2 weeks, I send 2 emails and call 5 time in 5 days. No reply or "Will call you or write you later" - I got worried and angry. Finally I managed to speak with someone who apologized and confirmed the delivery day on the 12 of April, just more than 1 month and half after the collection. Of course we had all our stuff in the boxes, if we knew we would have or organized differently. - Today (12th April) we received the boxes and just noticed that the content of one of the boxes was put into another box (I don't know why) in a very messy way. The result is that most of the books are creased and some DVD have the case broken. We never got an apology from the trader only silence.
Customer in Torbay Posted on 12/04/2019 , work completed 12/04/2019
The trader replied (on 02/05/2019)
Thanks for your comments, I'm sorry to hear that you were not totally satisfied with your move. I am sorry that you have not contacted us directly with your complaints as we could have explained your delivery concerns more clearly. I have investigated and can see that your move was a part load groupage consolidation. The price you paid for the move was based on a consolidation (your items are moved in a truck with other consignments, and the truck is not sent to its destination until there is a full load ). Usually this is between 2-3 weeks but unfortunately, on this occasion, it took longer to fill the consolidation load – possibly due to the time of year and/or concerns over BREXIT. The price you paid for your move reflects this consolidation service rather than a dedicated service which would have been much more expensive, but could have provided a firm delivery date. I note your boxes were owner packed. Re-packaging would only have occurred if your packaging was insubstantial and failed in some way.
Very efficient and personable
Customer Service
Quality
Value
I used Greens to pack and store my house contents in between selling and buying houses. They were extremely efficient and careful in packing the contents. When it came to removing them from storage were very helpful in following instructions as to where things should go. Not only were they careful but personable and pleasant to talk with. Highly recommended.
John Bee Posted on 10/11/2018 , work completed 10/11/2018
Home furniture removal to storage and delivery of possessions to new home
Customer Service
Quality
Value
Very reliable friendly staff who moved my possessions to storage with great efficiency and delivered them to my new home within the time stated. I was kept informed of the cost of the moving and storage at all times.
Which? Trusted Traders Consumer Posted on 09/11/2018 , work completed 09/11/2018
Excellent, trustworthy, well established removal company
Customer Service
Quality
Value
This company has moved all our worldly goods three times backwards and forwards to France in the last 10 years. Not only are they very competitive, their guys work extremely hard to pack everything in using the space in the most economical way, with the utmost care. They worked non stop for 10 hours in incredibly hot conditions to get everything packed for us as quickly as possible. I cannot recommend this company highly enough and wouldn't consider using any other removal company. They now have our possessions in long term storage and I know they will be looked after well.
Suzanne Richardson Posted on 26/06/2018 , work completed 26/06/2018
Excellent Service
Customer Service
Quality
Value
Overall experience of Greens is of a very well run business. We had no problems at all with our move. Office staff were friendly and helpful and the removals team were fantastic, highly experienced and efficient.
Mrs ??? Posted on 20/06/2018 , work completed 20/06/2018
Great Home Move
Customer Service
Quality
Value
Short haul move house to house completed easily and quickly. Guys were brilliant, helpful and nothing too much trouble. Used Greens 20 years ago and didn't hesitate to use them again now. Recommended.
Richard S Posted on 20/04/2018 , work completed 20/04/2018
Move from Singapore to Portmsouth
Customer Service
Quality
Value
We used Greens as part of our move from Singapore to Portsmouth (for the UK portion of the move). Their HQ staff were helpful and accessible (Debbie) in all conversations. Dealing with the delivery and scheduling the move to suit our moving-in dates with a very tight deadline. The two men who unloaded the container were also very friendly, knowledgeable, efficient and helpful (very strong too), and we moved everything in double quick time. All in all, very satisfied !
Dr Graham Posted on 24/11/2017 , work completed 24/11/2017