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4.7
20 reviews
Customer Service
4.9
Quality
5.0
Value
4.3
Recommended
Recommended
by 95% of customers
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Leak detection and repair
Customer Service
Quality
Value
Excellent service throughout. Great communication, kept fully informed at each stage. Special thanks to Simon, who found the leak and repaired it, and to Lee, who did a great job reinstating the concrete floor. Both Simon and Lee were a credit to the company, courteous and respectful, leaving the property clean and tidy after each of their three visits.
Customer in DorsetPosted on 04/07/2025, work completed 04/07/2025
Recommended
Drainage and plumbing work in a block of flats
Customer Service
Quality
Value
Problem: Collapsed sewer serving 3 flats effecting the soil pipe. Greenstar sent Lee and Leo to sort out this problem which was causing sewage to back up into the ground-floor flat. The work lasted for almost 4 days. They carried out a CCTV survey, and the collapsed part of the sewer was replaced and a new stack set up to serve all 3 flats. This required all bathroom fittings in the 3 flats to be connected to the new stack which included plumbing work in these flats. Lee and Leo did a great job, and their finishing off was excellent. They took pre-photos of the work areas in each flat. They referred to these photos to return everything to how and where it was when the work was completed. They were polite, friendly, kept us informed of progress, and consulted us when options were available. Greenstar customer service was easily accessible and very helpful. We would use Greenstar again and ask for Lee and Leo.
Customer in Bournemouth, Christchurch and PoolePosted on 04/07/2025, work completed 03/07/2025
Recommended
Leak detection
Customer Service
Quality
Value
Lee provided an excellent leak detection service. Lovely guy, who treated our home with the utmost respect.
Customer in HampshirePosted on 26/06/2025, work completed 25/06/2025
Located and fixed a mains leak
Customer Service
Quality
Value
Lee attended from Greenstar on an insurance call out, his work was excellent locating and fixing a mains leak in a very hard to reach location, his manner is also friendly and professional
Customer in Bournemouth, Christchurch and PoolePosted on 24/04/2025, work completed 24/04/2025
Recommended
Water Leak Detection
Customer Service
Quality
Value
I contacted Greenstar for their Leak Detection service and after their visit today, I can highly recommend this company. The booking of the appointment was easy, polite and helpful member of staff on the phone. I was phoned 40mins prior to their arrival, to confirm what time they would be with me. Lee the plumber who carried out the job, was polite courteous, knowledgable and kept me informed throughout the whole visit of what to expect, what he was doing and explaining his findings. I cannot commend Lee's work enough and would happily use this company again. Thank you.
Customer in DorsetPosted on 23/04/2025, work completed 23/04/2025
Recommended
Replaced sliding shower doors
Customer Service
Quality
Value
Replaced sliding shower doors that were fitted the wrong way around in a property I've just purchased. While there was a day delay and come complications - work was completed the same day as promised and I'm very happy with the result.
Customer in Bournemouth, Christchurch and PoolePosted on 23/04/2025, work completed 16/04/2025
Recommended
Leak Detection Service
Customer Service
Quality
Value
Lee from Greenstar Property Services Ltd carried out a really thorough leak detection service at our home as we had been loosing pressure in our boiler for quite a while. This was our second survey but it was Lee that took the time and found several issues which we can now deal with. Nicki in the office was also a great support, and both, we’re happy to answer any questions we had and explained everything in simple terms. Happy to recommend Greenstar Property Services Ltd for leak detection.
Customer in Bournemouth, Christchurch and PoolePosted on 06/04/2025, work completed 02/04/2025
Recommended
Very professional and all work carried out to a high standard
Customer Service
Quality
Value
Vey quick to respond to my request to carry out repairs to my roof. All work was carried out to a high standard. Pricing was also very competitive
Customer in DorsetPosted on 17/04/2024, work completed 28/03/2024
Recommended
The trader replied (on 13/05/2024)
Thank you for your kind review and we are glad that we could help you resolve your issue.
Boiler service
Customer Service
Quality
Value
Full boiler service including cleaning filter. All done very cleanly and efficiently. Also fitted a new programmable thermostat for which the engineer gave full instructions/demonstration. Very pleased with the work.
Customer in DorsetPosted on 13/11/2023, work completed 13/11/2023
Recommended
Repairs to guttering
Customer Service
Quality
Value
The company attended promptly to assess the work, gave a quote and were able to complete the work within a few days. It was all left clean and tidy after they had completed. I was very pleased with them. Have used them previously for boiler service, drain clearing/repairs and plumbing works including replacing a toilet, and they are always very good.
Customer in DorsetPosted on 05/09/2023, work completed 15/06/2023