Mr ex BG engineer.
As an ex British Gas engineer, I was very impressed with the engineer who changed my existing boiler to a new gas combi, in renovating a solar panel, his attitude and attention to detail for tidiness and installation was impeccable, as this was a bit of a quirky design of installation. I also must mention the electrician who again was very knowledgable and thoughtful.
Chris, Wiltshire
Posted on 18/07/2019
, work completed 18/07/2019
Recommended
Everything I would expect and more
A competitive and clear quotation was left with me to decide in my own time. The office staff I spoke to were helpful and efficient. The installer was polite and obviously knew what he was doing. He arrived earlier than I expected the first day, but explained that it was to avoid commuter traffic, so I knew when to expect him on day 2. The installation was done in a very neat and tidy way and everything was cleaned up afterwards. Three new radiators supplied by me were also installed and the installer checked with me at each stage as to the positioning of each one. The electrician also checked with me as to where the switches should be positioned. Thorough post-installation testing revealed that he had inadvertently crossed the hot and cold pipes, but this was quickly corrected! When subsequently a problem cropped up with the flue, rendering the boiler unusuable in an unseasonably cold and wet June, everyone moved fast to ensure that the problem was corrected as quickly as possible and I also received a follow-up call after that. So all in all I am happy with the service I received.
Customer in Bath and North East Somerset
Posted on 25/07/2019
, work completed 06/06/2019
Recommended
Professional
He installed a combi boiler and removed an old water heater and central heating boiler. It was done to schedule and budget. The trader was considerate, helpful, informative and left everything tidy at the end of each day. He obviously knew his job well and made a first class job of it. The plasterer filled the holed ok and the electrician explained the workings clearly. Very satisfied with it all, would highly recommend.
Francesse, Avon
Posted on 06/08/2019
, work completed 06/08/2019
Recommended
Professional
Installation of combination boiler, good workmen
Keith, Avon
Posted on 08/08/2019
, work completed 08/08/2019
Recommended
Excellent service and work to the highest of standards
Following the failure of by elderly boiler I sought competitive tendors for a replacement including Gregor following a recommendation from a neighbour which turned out to be the best in all respects. The proposal for replacement which included the update of the heating and hot water system was expertly assessed and the subsequent work was undertaken in a professional manner with due regard to the upheaval involved. At ll times due regard was paid to cleanliness and protection of floors and carpets and a full test of the revised system undertaken and demonstrated on completion. Unfortunately subsequently to completion the original radiator valves which were retained failed involving a return visit and the further necessary work which was once again undertaken with care and and consideration to my satisfaction. I have no hesitation in recommending Gregor as a first class organisation for excellence in all respects.
Peter, Bath and North East Somerset
Posted on 11/08/2019
, work completed 15/05/2019
Recommended
Excellent service
As when using this trader before, everything went smoothly from beginning to finish. Everybody was polite, on time and very professional. The job was done swiftly to schedule and budget and the work was carried out cleanly, carefully with minimum disturbance. I could not fault them at any stage of a job well done.
Roger, Avon
Posted on 12/08/2019
, work completed 12/08/2019
Recommended
Excellent work & very professional
This is the second time the church has used this organisation and they maintained their professional standards. The work was to install a replacement boiler in the church hall and this was carried out in a timely manner on the day agreed by us. The work was carried out professionally and the work area left spotless. An excellent job, I would recommend them to anybody looking for this type of work to be carried out.
Customer in South Gloucestershire
Posted on 15/08/2019
, work completed 05/08/2019
Recommended
Excellent Job
We replaced an old conventional boiler with a combi boiler in our house. It was a wonderful 'Gregor' experience throughout the installation process --starting from the sales quotation, the survey to the actual installation. I am genuinely impressed by the open and online (email) communication and the way various teams were kept up-to-date with the job. The installation was completed to the highest standard adhering to the two-day schedule on time. I have no hesitation, whatsoever, in recommending Gregor Heating and am pleased that I made a decision to go with them. Thank you!
Amar, South Gloucestershire
Posted on 26/08/2019
, work completed 05/07/2019
Recommended
Professional work.
The office staff were helpful. The fitter worked extremely hard and showed concern that not only was the boiler fitted correctly but also that it looked right in the position it was sited.
Which? Trusted Traders Consumer
Posted on 08/09/2019
, work completed 08/09/2019
Recommended
Efficient & professional.
We were recommended to Gregor through a friend, they are efficient, friendly & professional. They did a great job fitting our new boiler, very clean tidy workers. We would not hesitate in recommending them.
Andrea, Avon
Posted on 09/09/2019
, work completed 09/09/2019
Recommended
Prompt and professional.
New boiler. A Worcester Combo Greenstar 301. From start to finish a very nice firm to deal with. I had a quote from Adam Cole, then a visit from Wayne. Both really good and professional. The boiler fitted by Mark Gundrill was great. They bent over backwards to help as my boiler was broke. A great job done quality fitted thank you. Chris.
Chris, Avon
Posted on 11/09/2019
, work completed 11/09/2019
Recommended
Prompt & professional
Prompt and efficient service by friendly staff both at the point of reservation and delivery.
John, Avon
Posted on 16/09/2019
, work completed 16/09/2019
Recommended
First class
Liz, Avon
Posted on 18/09/2019
, work completed 18/09/2019
Recommended
Fantastic job.
Darren arrived at the time given. Did an excellent job. Was very pleasant to talk to and very friendly. I would be happy for him to complete a job for us again.
Which? Trusted Traders Consumer
Posted on 20/09/2019
, work completed 20/09/2019
Recommended
Helpful
The person who looked at my gas fire was very helpful and very nice person.
Mavis, Avon
Posted on 24/09/2019
, work completed 24/09/2019
Recommended
Excellent job
Engineer was prompt and friendly. Appeared to do a very thorough job.
Heather, Avon
Posted on 26/09/2019
, work completed 26/09/2019
Recommended
Prompt and professional
Friendly and efficient, job done to a high standard arrived day and time as arranged.
Michael, Avon
Posted on 26/09/2019
, work completed 26/09/2019
Recommended
Most impressed.
We would have no hesitation in recommending Gregor Heating. Both plumbing and electrical work was fast, efficient, very clean and delivered with a smile. A pleasure to do business with them.
Customer in Bath and North East Somerset
Posted on 11/10/2019
, work completed 11/10/2019
Recommended
5 stars, wonderful experience.
Brilliant! all stars! Friendly from problem reported to home visit and fix. All covered by our existing home heating plan cover. Could only recommend more staff to reduce time between initial reporting and fix, but that would probably increase costs. So never mind.
Jonathan, Avon
Posted on 07/11/2019
, work completed 07/11/2019
Recommended
1st Class
Had two installations, great services, very clean. Excellent servicing, highly recommended.
Which? Trusted Traders Consumer
Posted on 21/11/2019
, work completed 21/11/2019
Recommended
Boiler replacement - excellent service.
7/11/19 - Visit by Adam Cole, Domestic Sales Manager to discuss new boiler. Everything explained by him in detail. 28/11/19 - New boiler installed by Connor. Very neat & tidy removal & old boiler and installation of new boiler. New pipework fitted. Connor was very polite and did a very good installation in the agreed time slot.
Jeffrey, Avon
Posted on 28/11/2019
, work completed 28/11/2019
Recommended
Excellent from start to finish
Very happy with our new boiler installed by Gregor Heating. All the staff were courteous and professional.
Customer in City of Bristol
Posted on 01/12/2019
, work completed 22/11/2019
Recommended
Central heating
Excellent service from start to finish, staff were very helpful. The engineer was helpful, the mess was cleaned up everyday he was very polite and took extra time to explain in simple terms what he was going to do and how everything worked. Thank you for excellent quick service.
Customer in South Gloucestershire
Posted on 05/01/2020
, work completed 11/12/2019
Recommended
Excellent
Really great service, start to finish. Quick quote, great price, really helpful and professional staff. Connor was brilliant fitting he worked really hard and was very professional, friendly and clean. He also explained everything really well. Michelle in the office answered all my questions and was really helpful as well. Great company and great service, would not hesitate to use again.
Customer in South Gloucestershire
Posted on 30/01/2020
, work completed 28/01/2020
Recommended
An old Back-boiler system that had finally packed in,so Gregor Heating fitted a new combi boiler.
Excellent and prompt response to our phone call, for an Engineer to call and sort out the problem we were having with the old back boiler. Adam the Engineer said that the boiler had finally reached the stage where any replacements were costly and hard to obtain, so we decided to go for a combi boiler, and Adam gave us a quote for the installation, which was well below another quote that we had. We accepted the quote, and on the 6th of February, Mark the Engineer arrived early and we were amazed how quickly he had got out the tanks from the attic and also the immersion heater.we had to go out and by the time we got back all the old equipment had been removed from the front garden. Certainly, a hard days work by Mark, who came the next day and by early afternoon had completed the work and said that an Electrician would call shortly to install all the Electrics. Lee arrived and promptly finished off the control system and then explained how the system worked before departing. We struggled a bit with the system for a few days and decided to call Gregor for an Engineer to call and give us further advice with the control settings. A short time later Adam called and gave us more information on how best to use our new system, which we now can control quite easily. Many Thanks to Gregor Heating and All the Team for a Job Well Done, we would recommend them to anyone.
Robert in South Gloucestershire
Posted on 16/02/2020
, work completed 07/02/2020
Recommended